Bisell CleanView Reach Carpet Cleaner 37Y8E User Manual

							2Thank You
USER'S GUIDE
14U6, 37Y8 SERIES 220-240V
Safety Instructions
Product View
Assembly
Operations
Maintenance and Care
WarrantyTroubleshooting
Consumer Services3
4
5
6-10 11
15 12
16
Replacement Parts
Accessories13
14    
						

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Thanks for buying a BISSELL CleanView® Reach 
We’re glad you purchased a BISSELL CleanView® Reach. Everything 
we know about floor care went into the design and construction of 
this complete, high-tech home cleaning system.
Your BISSELL CleanView
® Reach is well made, and we back it with a   
limited two year warranty. We also stand behind it with a  
knowledgeable, dedicated Consumer Services department, so, 
should you ever have a problem, you’ll receive fast, considerate 
assistance.
My great-grandfather invented the floor sweeper in 1876.  
Today, BISSELL is a global leader in the design, manufacture,  
and service of high quality homecare products like your BISSELL 
CleanView
® Reach.
Thanks again, from all of us at BISSELL.
Mark J. Bissell 
Chairman, President & CEO
 2  
						

							www.bissell.com 
IMPORTANT SAFETY INSTRUCTIONS
 3
When using an electrical appliance, 
basic precautions should be observed, 
including the following: 
REAd ALL INSTRUCTIONS  
BEFORE USIN g YOUR  
dEEP CLEANER. 
Always connect to a properly Earthed   
outlet. Unplug from outlet when not in use 
and before conducting maintenance or 
troubleshooting.  
   WARNIN g: To  
reduce the risk of fire, 
electric shock, or injury:
 ■  Use indoors only
■ Do not immerse; use only on surfaces 
moistened by cleaning process
■ Do not leave machine when it is plugged in
■ Do not service machine when it is plugged in
■  If the supply cord is damaged, it must 
be replaced by the manufacturer or its 
service agent in order to avoid a hazard
■ Do not use machine if it has been 
dropped, damaged, left outdoors or 
dropped into water
■ Do not pull or carry by cord, use cord as a 
handle, close door on cord, pull cord around 
sharp corners or edges, run appliance over 
cord, or expose cord to heated surfaces
■ Do not carry the appliance while in use
■ Do not unplug by pulling on cord; 
unplug by grasping plug not the cord
■ Do not handle plug or appliance with 
wet hands
■ Do not put any object into appliance openings,  
use with blocked opening or restrict air flow
■ Do not expose hair, loose clothing, fingers 
or body parts to openings or moving parts
■ Do not pick up hot or burning objects
■ Do not pick up flammable or combustible 
materials (lighter fluid, petrol, kerosene, 
etc.) or use in the presence of explosive 
liquids or vapours
■ Do not use appliance in an enclosed space 
filled with vapours given off by oil base 
paint, paint thinner, some moth proofing 
substances, flammable dust, or other   
explosive or toxic vapours
■  Remove plug from electrical outlet before 
cleaning or maintaining the appliance
■ Not intended for use by persons (including 
children) with reduced physical, sensory or 
mental capabilities, or lack of experience 
and knowledge, unless they have been 
given supervision or instruction concerning 
use of the appliance by a person respon-
sible for their safety
■ Young children should be supervised to ensure  
that they do not play with the appliance
■ Do not pick up toxic material (chlorine 
bleach, ammonia, drain cleaner, petrol, etc.)
■ Do not modify the Earthed plug
■ Do not use for any purpose other than 
described in this User’s Guide
■ Use only manufacturer’s recommended  
attachments
■ Use only cleaning products formulated 
by BISSELL for use in this appliance to 
prevent internal component damage
■ Keep openings free of dust, lint, hair, etc.
■ Keep appliance on a level surface
■ Turn off all controls before unplugging
■ Be extra careful when cleaning stairs
■ Pay close attention when working   
around children
SAVE THESE   
INSTRUCTIONS 
FOR FUTURE USE
This model is for household use only.
   WARNING:  This appliance must be Earthed.
IMPORTANT FOR OPERATION ON A 220-240 VOLT 
A.C. 50/60 Hz POWER SUPPLY ONLY. 
If your appliance is fitted with a   
nonrewireable BS 1363 plug it must not be 
used unless a 13 amp (ASTA approved to BS 
1362) fuse is fitted in the carrier contained 
in the plug. (Spares may be obtained from 
your BISSELL supplier). If for any reason the 
plug is cut off, it must be disposed of, as it is 
an electric shock hazard should it be inserted 
into a 13 amp socket.   
						

							Removable 
Nozzle
www.bissell.com 4
Product view
WARNING: To reduce the risk of fire and 
electric shock due to internal 
component damage, use only 
BISSELL cleaning formulas 
intended for use with the   
deep cleaner. 
Tough Stain 
Tool
Spray Trigger
Power Cord Hose 
 
Wrap
Hose   
Collection 
Tank Latch
Cleaning formula:
Note: Additional BISSELL formula options may be available at your local \
retailer.
Keep plenty of genuine BISSELL 2X cleaning formula on hand so you can clean and protect 
whenever it fits your schedule. Always use genuine BISSELL deep cleaning\
   
formulas. Non-BISSELL cleaning formulas may harm the machine and will void the warranty.
651 mL  
Tough 
Stain 
Precleaner
#0400-E
473 mL 
 
2X Hard 
Floor 
Solutions
#56L9-E1.5 L 
2X Wash & 
Protect Pet 
Stain & Odour 
Formula w/ 
Scotchgard
™
Protector  
#66W9-E
1.5 L 
2X Wash 
& Protect 
Professional 
Formula w/ 
Scotchgard
™ 
 
Protector
#81L5-E 1.5 L 
2X Wash & 
Protect Fresh 
Fragrance 
Formula w/ 
Scotchgard™
Protector
 
#92F4-E  1.5 L 
 
2X Wash 
& Protect 
Spring Breeze 
Fragrance 
Formula w/ 
Scotchgard™
Protector  
#12W4-E 1.5 L 
 
2X Wash 
& Protect 
Lavender 
Fragrance 
Formula w/ 
Scotchgard
™
Protector  
#33D2-E   
Quick Release
Cord Wrap
Handle 
Assembly
Upper Body
Collection 
Tank
Vent Cover  
( Foam Filter)  
						

							www.bissell.com 
Assembly 5
Your CleanView® Reach assembles 
quickly and easily. The only tool you 
will need for assembly is a Phillips 
head screwdriver.
1.  Slide upper body onto lower body.
2.  Secure with screws.
3.  Attach hose wrap to upper handle by 
sliding it up the bottom of the handle 
until it snaps firmly in place.
4.  Slide upper handle into upper body,  
until it will not go any further and  
secure with screw.
5.  Place solution tank on back of unit.
6.  Wrap power cord and flex hose.
7.  Keep flex hose snugly in place by using 
the hose secure latch.
8.  Attach tool to end of hose.
Assembly is now complete.1.
3.
5.
7. 2.
4.
6.
8.  
						

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Operations 
6
Special features
Your BISSELL CleanView® Reach is a 
home cleaning system that uses a 
combination of hand hot tap water, 
BISSELL cleaning formula, brush  
agitation and suction to safely clean 
carpets.
DirtLifter
™ Powerbrush
The DirtLifter PowerBrush is designed to 
enhance cleaning performance. The bristle pat-
tern safely lifts out the deep down dirt while 
gently grooming carpet fibers. The floating 
suspension self-adjusts to all carpet heights. 
When the power is ON and the machine is in 
the upright position, your carpet is protected 
because the brush is lifted up off the carpet.
ReadyTools
™ Dial
The Ready Tools feature allows you to choose 
between FLOOR CLEANING or cleaning with 
TOOLS simply by turning the dial. The TOOLS 
setting allows for above floor cleaning of   
upholstery, stairs, creases along baseboards, 
and other hard to reach areas. Simply choose 
the tool that is appropriate for the job, attach to 
flex hose and you are ready to go.
Microban
® antibacterial protection
Microban antibacterial protection helps prevent 
the growth of harmful common household bacteria 
including E. coli, Salmonella and Staph. a. It helps 
to keep the unit fresher and cleaner between uses.
Scotchgard
™ Protector
Carpet protection applied at the mill typically 
wears down over time from heavy foot traffic 
and everyday cleaning, including deep clean-
ing. To help restore this important protection, 
only BISSELL offers cleaning formulas with 
Scotchgard protector. This offers extra protec-
tion against dirt and tough stains to keep your 
carpets looking good longer. 
Before you clean
1.  Move furniture to another area if clean-
ing an entire room. (Optional)
2.  Vacuum carpet thoroughly.
3.  Plan your cleaning route to leave an exit 
path. It is best to begin cleaning in the 
corner farthest from your exit.
WARNING:
To reduce the risk of fire, use 
only BISSELL deep cleaning 
formula for full size machines in 
your deep cleaner. Use of clean-
ing formulas that contain lemon 
or pine oil may damage this 
appliance and void the warran-
ty. Chemical spot cleaners or sol-
vent-based soil removers should 
not be used. These products may 
react with the plastic materials 
used in your deep cleaner caus-
ing cracking or pitting.   
						

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Operations
4. Pre-Treating (optional) Pre-treat stub-
born stains and highly soiled carpet in 
hallways and other high-traffic areas.
4a.  Generously spray BISSELL Tough Stain 
Precleaner evenly over soiled area.  
Caution: DO NOT OVER WET CARPET
4b.  Wait 3-5 minutes before deep cleaning.
Fill the tank
1. Remove the solution tank by lifting it straight 
up, then away from the lower body.
2.  Unscrew the black cap at the bottom of 
the solution tank.
3.  Fill with hand hot tap water to the WATER 
line. Fill the rest of the tank with BISSELL 
2X Formula to the FORMULA line. Replace 
and tighten the black cap.
4.  Place solution tank on lower body.
Carpet cleaning
1. Set ReadyTools dial to  
"FLOOR CLEANING".
2.  Plug into proper outlet.
3.  Turn the power switch to the ON (I)  
position (located on the back of unit) 
4.  With foot, press the red recline lever 
(located on the back of unit).
5.  Cleaning Strokes. While pressing the 
spray trigger, make one slow forward wet 
pass and another one back. Caution: Do 
not overwet.
6.  Release the spray trigger and make one   
slow forward and backward pass over the   
same area. 
7.  Repeat steps 4 and 5 until solution being 
pulled up appears clean.
8.  Empty the collection tank when dirty water 
reaches the full line, or when the solution 
tank is empty.
Empty the collection tank
1. Turn power switch OFF (O) and unplug 
power cord from outlet.
2.  Remove the collection tank from base of unit. 
3. & 4.2.
1.
1.
4.
3.
Recline
Lever Power
Before you clean continued  
						

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Operations
8
 2a. Release collection tank latches (on 
each side) by pulling up from the bottom 
of latch and then out. 
 2b.  Carefully remove the top of the tank 
by lifting up on the tank handle.  
3.  Carry collection tank to a toilet or sink. To 
empty, pour out contents using opening at 
back of tank.
4.  Rinse collection tank thoroughly and replace 
on unit.
5.  Refill solution tank and continue cleaning.
Cleaning with Attachments 
Your CleanView Reach is equipped with 
a hose and at least one attachment for 
cleaning stairs, upholstery, and more.
1. Important! If using to clean upholstery, 
check upholstery tags.
1a. Check manufacturer’s tag before clean-
ing. “W” or “WS” on the tag means you 
can use your CleanView
® Reach. If the 
tag is coded with an “X” or an “S” (with 
a diagonal stripe through it), or says “Dry 
Clean Only”, do not proceed with any 
deep cleaning machine. Do not use on 
velvet or silk. If manufacturer’s tag is miss-
ing or not coded, check with your furniture 
dealer.
1b.  Check for colourfastness in an incon-
spicuous place.
1c.  If possible, check upholstery stuffing. 
Coloured stuffing may bleed through 
fabric when wet.
1d.  Plan activities to allow upholstery time 
to dry.
1e.  Vacuum area thoroughly.
2.  Follow the instructions on page 7 for  
filling the tank.
3.  Set the ReadyTools dial to the “TOOLS” setting.
4.  Attach the cleaning tool to the end of the hose.
5.  Plug in and turn the power switch to the ON 
position.
Empty the collection tank continued
4.
9.
3.
2a.
3. 2b.  
						

							www.bissell.com 9
Operations
6. Clean by pressing the spray trigger 
to spray solution onto the area to be 
cleaned. Slowly move the tool back and 
forth over the soiled surface. Release 
the spray trigger to suction dirty water. 
Continue to clean in the area, working 
in small sections, until dirt is removed.
  Caution: Do Not Overwet.
7.  When finished cleaning, remove and 
rinse tool(s) in clean, running water.
8.  It is recommended that you suction clean 
water from a bowl to rinse out the hose.
9.  Lift end of hose and stretch out to ensure 
all water is cleared from hose.
10.  Wrap flex hose around hose wrap.
11.  Empty collection tank and rinse out, fol-
lowing instructions on page 10 under 
"Cleaning after use."
12.   Return ReadyTools dial to “FLOOR 
CLEANING” setting.
Deep reach tool attachment
(Select models only)
1. Follow the instructions on page 7 for 
Filling the tank.
2.  Follow instructions 1-5 on page 8 under 
"Cleaning with attachments".
3.  Set tool on stain and press the spray 
trigger to spray trigger solution onto the 
area to be cleaned.
4.  Slowly move the tool back and forth over 
the soiled surface, keeping the tool in con-
tact with the carpet.
5.  Release the spray trigger and move tool 
slowly over the soiled area to suction up 
water and dirt.
6.  Continue to clean the area, working in 
small sections, until no more dirt can be 
removed.
7.  Remove tool from hose when finished. 
Clean under warm water before storing
8.  Follow cleaning attachment instructions 
on pages 8 and 9, instructions 8-12.
Cleaning with Attachments continued
3.
5.
7.  
						

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Operations
10
Hard floor cleaning
(Select models only)
1. Remove the collection tank (refer to steps 
2a and 2b on page 8).
2.  Attach the hard floor tool by hooking it 
into the front of the removable nozzle and 
rotate until it snaps firmly in place.
3.  Replace the collection tank. Be sure to 
attach the two latches.
4.  Fill the solution tank with warm tap water 
to the WATER fill line. Fill the rest with 
BISSELL 2X Hard Floor Solutions™ to 
FORMULA fill line. 
5.  Follow steps 1-8 under "Carpet Cleaning" 
on page 7 to continue cleaning.
Cleaning after use
1. Unplug the unit.
2.  Rinse collection tank thoroughly.
 2a.  Remove ReadyTools Dial by   
rotating it halfway between “TOOlS” & 
“FLOOR CLEANING.” 
 2b.   Pop out knob by using the opening on 
the back of the tank. Rinse and replace knob 
and collection tank.
3.  Remove tank vent & foam filter (located on 
top of the collection tank) and rinse.
4.  Clean nozzle window by lifting latch and 
removing from machine. Rinse under run-
ning water. 
5.  When finished replace nozzle and secure 
with latch.
NOTE: For best results, it is recom-
mended that the nozzle is cleaned 
after each use.
6. Remove lint and hair from red gasket in 
base of unit. (Do not remove gasket)
7.  Replace the collection tank to the base of 
the machine and secure with latches.
2. 4.
WARNING:
To reduce the risk of fire and 
electric shock- when cleaning 
a hard floor, the BISSELL hard 
floor tool (203-5548) must 
be used and it must only be 
used with BISSELL 2X Hard 
Floor Solutions cleaning fluid 
intended for use with this 
appliance.
5.6.
2b.
3.2a.
2b.
4.