BenQ Xl2420te User Manual
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61 Navigating the main menu Low Blue Light (selected models only)Decreases the blue light emitted from the display to reduce the risk of blue light exposure to your eyes. The higher the value is, the more blue light has been decreased. 0 ~ 10 Black eQualizer Brings out the dark shades by increasing the brightness without changing those of the light shades. If the image is too bright or barely contains any dark shades, adjusting the value of Black eQualizer may not show much change to the image. 0 ~ 20 Color Temperature Normal Allows video and still photographs to be viewed with natural coloring. This is the factory default color. Bluish Applies a cool tint to the image and is factory pre-set to the PC industry standard white color. Reddish Applies a warm tint to the image and is factory pre-set to the news print standard white color. User Mode The blend of the Red, Green and Blue primary colors can be altered to change the color tint of the image. Go to the succeeding R (red), G (green), and B (blue) menus to change the settings. Decreasing one or more of the colors will reduce their respective influence on the color tint of the image. (e.g. if you reduce the Blue level the image will gradually take on a yellowish tint. If you reduce Green, the image will become a magenta tint.)• R (0~100) • G (0~100) • B (0~100) AMAImproves the gray level response time of the LCD panel.• OFF • High • Premium Reset ColorResets the custom color settings to the factory defaults. • YES • NO Gamma Adjusts the tone luminance. The default value is 3 (the standard value for Windows).• Gamma 1 • Gamma 2 • Gamma 3 • Gamma 4 ItemFunctionRange
62 Navigating the main menu G-SYNC mode: Picture Advanced menu (For models with G-SYNC module only) Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu. 1. Select Menu from the hot key menu. 2. Use or to select Picture Advanced. 3. Select to go to a sub menu, and then use or to select a menu item. 4. Use or to make adjustments, or use to make selection. 5. To return to the previous menu, select . 6. To exit the menu, select . Mode: Standard Engine Switch Picture Picture Advanced SystemPicture Mode ULMBStandard sRGB Gaming Fast Gaming ItemFunctionRange Picture ModeSelect a picture mode that best suits the type of images shown on the screen. The default setting is Fast Gaming. Change the setting if needed. StandardFor basic PC application. sRGBFor better color matching representation with the peripheral devices, such as printers, digital cameras, etc. Gaming For playing video games.
63 Navigating the main menu Fast Gaming For playing fast-paced games. ULMB (Ultra Low Motion Blur)Reduces motion blur in games or during video playback. Not applicable for 3D playback. Available when refresh rate is 85 Hz, 100 Hz, or 120 Hz. Note the impacts of the ULMB function once activated. - Brightness is decreased. - Flicker-free is disabled. ON Enables motion blur reduction. OFF Disables motion blur reduction. ULMB Pulse Width Adjusts ULMB performance. The brightness of the display changes with the ULMB Pulse Width adjustment. 0 ~ 100 ItemFunctionRange
64 Navigating the main menu G-SYNC mode: System menu (For models with G-SYNC module only) Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu. 1. Select Menu from the hot key menu. 2. Use or to select System. 3. Select to go to a sub menu, and then use or to select a menu item. 4. Use or to make adjustments, or use to make selection. 5. To return to the previous menu, select . 6. To exit the menu, select . Mode: Standard Engine Switch Picture Picture Advanced SystemOSD settings Custom Key 1 Custom Key 2 Information Buzzer Reset AllLanguage Display Time5 Sec. 10 Sec. 15 Sec. 20 Sec. 25 Sec. 30 Sec.
65 Navigating the main menu ItemFunctionRange OSD Settings Language Sets the OSD menu language. The language options displayed on your OSD may differ from those shown on the right, depending on the product supplied in your region. • English • Français • Deutsch • Italiano • Español • Polski • Česky • Magyar • Serbo-croatia • Română • Nederlands • Русский • Svenska • Português • 日本語 • 繁體中文 • 简体中文 Display Time Adjusts the display time of the OSD menu. • 5 Sec. • 10 Sec. • 15 Sec. • 20 Sec. • 25 Sec. • 30 Sec. Custom Key 1 Sets the function to be accessed by custom key 1. • Engine Switch • Picture mode • ULMB • Black eQualizer • Low Blue Light • Brightness • Contrast Custom Key 2 Sets the function to be accessed by custom key 2. Custom Key 3Sets the function to be accessed by custom key 3.
66 Navigating the main menu InformationDisplays the current monitor property settings. • Input • Current Resolution • Optimum Resolution (best with the monitor) • Mode Reset AllResets all mode, color and geometry settings to the factory default values.• YES • NO ItemFunctionRange
67 Troubleshooting Troubleshooting Frequently asked questions (FAQ) The image has a faulty coloration. • The default Picture Mode might be set for a specific type of game. If you prefer other picture modes, go to Picture Advanced and change setting in Picture Mode. • If the image has a yellow, blue or pink appearance, go to Picture and Reset Color, and then choose YES to reset the color settings to the factory defaults. If the image is still not correct and the OSD also has faulty coloration, this means one of the three primary colors is missing in the signal input. Now check the signal cable connectors. If any pin is bent or broken off, please contact your dealer to get necessary support. The image is blurred. Read the instructions on the link Adjusting the Screen Resolution on the CD, and then select the correct resolution, refresh rate and make adjustments based on these instructions. How do you use a VGA extension cable? Remove the extension cable for the test. Is the image now in focus? If not, optimize the image by working through the instructions in the Adjusting the refresh rate section on the link Adjusting the Screen Resolution. It is normal for blurring to occur due to conduction losses in extension cables. You can minimize these losses by using an extension cable with better conduction quality or with a built-in booster. Does the blurring only occur at resolutions lower than the native (maximum) resolution? Read the instructions on the link Adjusting the Screen Resolution on the CD. Select the native resolution. Pixel errors can be seen. One of several pixels is permanently black, one or more pixels are permanently white, one or more pixels are permanently red, green, blue or another color. • Clean the LCD screen. • Cycle power on-off. • These are pixels that are permanently on or off and is a natural defect that occurs in LCD technology.
68 Troubleshooting No image can be seen. Is the prompt on the display illuminated in green? If the LED is illuminated in green and there is a message Out of Range on the screen, this means you are using a display mode that this monitor does not support, please change the setting to one of the supported mode. Please read the “Preset display modes” section from the link Adjusting the Screen Resolution. Faint shadow from the static image displayed is visible on the screen. • Activate the power management function to let your computer and monitor go into a low power sleep mode when not actively in use. • Use a screensaver to prevent the occurrence of image retention. Is the prompt on the display illuminated in orange? If the LED is illuminated in orange, the power management mode is active. Press any button on the computer keyboard or move the mouse. If that does not help, check the signal cable connectors. If any pin is bent or broken off, please contact your dealer to get necessary support. Is the prompt on the display not illuminated at all? Check the power supply mains socket, the external power supply and the mains switch. The image is distorted, flashes or flickers. Read the instructions on the link Adjusting the Screen Resolution on the CD, and then select the correct resolution, refresh rate and make adjustments based on these instructions. You are running the monitor at its native resolution, but the image is still distorted. Images from different input sources may appear distorted or stretched on the monitor running at its native resolution. To have the optimal display performance of each type of input sources, you can use the Display Mode function to set a proper aspect ratio for the input sources. See Display Mode on page 50 for details. The image is displaced in one direction. Read the instructions on the link Adjusting the Screen Resolution on the CD, and then select the correct resolution, refresh rate and make adjustments based on these instructions. The OSD controls are inaccessible. To unlock the OSD controls when it is preset to be locked, press and hold any key for 10 seconds.
69 Troubleshooting Need more help? If your problems remain after checking this manual, please contact your place of purchase or e-mail us at: [email protected]. No sound can be heard from the connected external speakers. • Remove your headphone (if the headphone is connected to the monitor). • Check whether the headphone jack is properly connected. • If the external speakers are USB-powered, check whether the USB connection is OK. • Increase the volume (volume may be muted or too low) on the external speakers. Video signal output error. If 2 input sources are connected to your monitor for Classic and G-SYNC modes separately, chances are that the computer compatibility may lead to video signal output error on the monitor. Try the following to solve the problem. • Unplug and plug back the power cord of the monitor. • Switch between Classic and G-SYNC modes again.