BenQ W1100/w1200 Digital Projector User Manual

							Maintenance 51
Timing of replacing the lamp
When the Lamp indicator lights up red or a message appears suggesting it is time to replace 
the lamp, please install a new lamp or consult your dealer. An old lamp may cause a 
malfunction in the projector and in some instances the lamp may explode.
Go to http://lamp.benq.com for a replacement lamp.
The Lamp indicator light and Temperature warning light will light up if the lamp becomes too 
hot. See Indicators on page 55 for details.
The following lamp warning displays will remind you to change the lamp.
The warning messages below are for reference only. Please follow the actual on-screen 
instructions to prepare and replace the lamp.
XXXX shown in the above messages are numbers that vary depending on different models.
StatusMessage
Install a new lamp for optimal performance. If the 
projector is normally run with Economic selected 
(Setting Lamp Mode as Economic on page 50), 
you may continue to operate the projector until 
the next lamp warning appears.
Press MODE/ENTER to dismiss the message.
A new lamp should be fitted to avoid the 
inconvenience when the projector runs out of 
lamp time.
Press MODE/ENTER to dismiss the message.
It is strongly recommended that you replace the 
lamp at this stage. The lamp is a consumable item. 
The lamp brightness diminishes with use. This is 
normal lamp behavior. You can replace the lamp 
whenever you notice that the brightness level has 
significantly diminished.
Press MODE/ENTER to dismiss the message.
The lamp MUST be replaced before the projector 
will operate normally.
Press MODE/ENTER to dismiss the message. 
						

							Maintenance 52
Replacing the lamp
• Hg - Lamp contains mercury. Manage in accordance with local disposal laws. See 
www.lamprecycle.org.
• If lamp replacement is performed while the projector is suspended upside-down from the 
ceiling, make sure that no one is underneath the lamp socket to avoid any possible injury 
or damage to the human eyes caused by fractured lamp.
• To reduce the risk of electrical shock, always turn the projector off and disconnect the 
power cord before changing the lamp.   
• To reduce the risk of severe burns, allow the projector to cool for at least 45 minutes 
before replacing the lamp.
• To reduce the risk of injuries to fingers and damage to internal components, use caution 
when removing lamp glass that has shattered into sharp pieces.
• To reduce the risk of injuries to fingers and/or compromising image quality by touching 
the lens, do not touch the empty lamp compartment when the lamp is removed.
• This lamp contains mercury. Consult your local hazardous waste regulations to dispose of 
this lamp in a proper manner.
• To assure optimal performance from the projector, it is recommended that you purchase a 
BenQ projector lamp for lamp replacement.
1. Turn the power off and disconnect the projector from the power outlet. If the lamp is 
hot, avoid burns by waiting for approximately 45 minutes until the lamp has cooled.
2. Loosen the screw that secures the lamp 
cover.  
						

							Maintenance 53 3. Remove the lamp cover by (a) sliding 
the cover toward the side of the 
projector and (b) lifting it off.
• Do not turn the power on with the lamp 
cover removed.
• Do not insert your fingers between the 
lamp and the projector. The sharp edges 
inside the projector may cause injuries.
4. Loosen the screws that secure the lamp.
5. Lift the handle so that it stands up. Use 
the handle to slowly pull the lamp out 
of the projector.
• Pulling it too quickly may cause the lamp 
to break and scatter broken glass in the 
projector.
• Do not place the lamp in locations where 
water might splash on it, children can 
reach it, or near flammable materials.
• Do not insert your hands into the projector 
after the lamp is removed. If you touch the 
optical components inside, it could cause 
color unevenness and distortion of the 
projected images.
6. Insert the new lamp into the lamp 
compartment and make sure it fits in 
the projector.
(b)
(a) 
						

							Maintenance 5411. Restart the projector.
Do not turn the power on with the lamp cover removed.
Resetting the lamp timer
12. After the startup logo, open the On-Screen 
Display (OSD) menu. Go to the SYSTEM 
SETUP > Lamp Settings menu. Press MODE/
ENTER. The Lamp Settings page displays. 
Press   to highlight Reset Lamp Timer and 
press MODE/ENTER. A warning message 
displays asking if you want to reset the lamp timer. Highlight Reset and press MODE/
ENTER. The lamp time will be reset to 0.
Do not reset if the lamp is not new or replaced as this could cause damage. 
7. Tighten the screws that secure the lamp.
• Loose screw may cause a bad connection, 
which could result in malfunction.
• Do not over tighten the screws.
8. Ensure the handle is fully laid flat and 
locked in place.
9. Replace the lamp cover by sliding it into 
place.
10. Tighten the screw that secures the lamp 
cover. 
• Loose screw may cause a bad connection, 
which could result in malfunction.
• Do not over tighten the screw.
(b) (a) 
						

							Maintenance 55
Indicators
LightStatus & Description
POWERTEMPLAMP
Power events
Red Off OffStand-by mode
Green
FlashingOff OffPowering up
Green Off OffNormal operation
Red 
FlashingOff OffThe projector needs to cool for 90 seconds after the power is 
turned off.
Lamp events
Off Off RedThe projector has shutdown automatically. If you try to re-
start the projector, it will shutdown again. Please contact your 
dealer for assistance.
Off OffRed 
Flashing1. The projector needs 90 seconds to cool down. Or
2. Please contact your dealer for assistance.
Thermal events
OffRed 
FlashingOffThe projector has shutdown automatically. If you try to re-
start the projector, it will shutdown again. Please contact your 
dealer for assistance.Off Red Off
Red 
FlashingOff Off
System events
OffRed 
FlashingRed 
FlashingThe projector has shutdown automatically. If you try to 
restart the projector, it will shutdown again. Please contact 
your dealer for assistance.
Off Red Red 
						

							Troubleshooting 56
Troubleshooting
The projector does not turn on.
No picture
Blurred image
Remote control does not work
The password is incorrect
CauseRemedy
There is no power from the power 
cable.Plug the power cord into the AC inlet on the 
projector, and plug the power cord into the 
power outlet. If the power outlet has a switch, 
make sure that it is switched on.
Attempting to turn the projector on 
again during the cooling process.Wait until the cooling down process has 
completed.
CauseRemedy
The video source is not turned on or 
connected correctly.Turn the video source on and check that the 
signal cable is connected correctly.
The projector is not correctly 
connected to the input signal device.Check the connection.
The input signal has not been 
correctly selected.Select the correct input signal with the 
SOURCE key on the projector or remote 
control.
The lens cover is still closed. Open the lens cover.
CauseRemedy
The projection lens is not correctly 
focused.Adjust the focus of the lens using the focus 
ring.
The projector and the screen are not 
aligned properly.Adjust the projection angle and direction as 
well as the height of the unit if necessary.
The lens cover is still closed. Open the lens cover.
CauseRemedy
The battery is out of power. Replace the battery with new one.
There is an obstacle between the 
remote control and the projector.Remove the obstacle.
You are too far away from the 
projector.Stand within 8 meters (26 feet) of the 
projector.
CauseRemedy
You do not remember the password.Please see Entering the password recall 
procedure on page 27 for details. 
						

							Specifications 57
Specifications
All specifications are subject to change without notice. 
Optical
Resolution
1920x1080, 1080p
Display system
1-CHIP DMD
Lens F/Number
F = 2.41 to 2.91 
f = 20.72 to 31 mm
Lamp
230 W lamp
Electrical
Power supply
AC100–240V, 3.70A, 
50-60 Hz (Automatic)
Power consumption
320 W (Max); < 1 W (Standby)
Mechanical
Weight
3.6 Kg (8 lbs)
Output terminals
RGB output
D-Sub 15-pin (female) x 1
Speaker
10 watt x 2
Audio output
3.5mm jack x 1
12V Trigger
3.5mm jack x 1
Control
RS-232 serial control 
9 pin x 1
USB Type B x 1
Input terminals
Computer input
RGB input
D-Sub 15-pin (female) x 1
Video signal input
HDMI
Screw type x 2
S-VIDEO
Mini DIN 4-pin port x 1
VIDEO
RCA jack x 1
SD/HDTV signal input
Component RCA jack x 3
Audio input
PC audio jack x 1
RCA jack x 2
Environmental Requirements
Operating temperature
0°C-35°C at sea level
Operating relative humidity
10%-90% (without condensation)
Operating altitude
0-1499 m at 0°C-35°C
1500-3000 m at 0°C-30°C (with High
Altitude Mode on) 
						

							Specifications 58
Dimensions
339.2 mm (W) x 138.8 mm (H) x 260.6 mm (D)
Ceiling mount installation
339.2
260.6
138.8
66.391.6
110.5
150.0
25.00.5
23.5
237.5
40.5
120.6
65.0
339.2166.9
100.00
116.00
Ceiling mount screws:
M4 x 8 (Max. L = 8 mm)
Unit: mm 
						

							
Specifications 59
Timing chart
Supported timing for PC input
ResolutionHorizontal 
Frequency 
(kHz)Ve r ti ca l  
Frequency 
(Hz)Pixel 
Frequency 
(MHz)Mode
640 x 48031.469 59.940 25.175 VGA_60
37.861 72.809 31.500 VGA_72
37.500 75.000 31.500 VGA_75
43.269 85.008 36.000 VGA_85
720 x 400 31.469 70.087 28.3221 720 x 400_70
800 x 600 37.879 60.317 40.000 SVGA_60
48.077 72.188 50.000 SVGA_72
46.875 75.000 49.500 SVGA_75
53.674 85.061 56.250 SVGA_85
1024 x 768 48.363 60.004 65.000 XGA_60
56.476 70.069 75.000 XGA_70
60.023 75.029 78.750 XGA_75
68.667 84.997 94.500 XGA_85
1024 x 576 35.820 60.0 46.966 BenQ
1024 x 600 41.467 64.995 51.419 BenQ
1024 x 600@60Hz 37.32 60.00 48.964 Notebook 
timing
1280 x 800 49.702 59.810 83.500 WXGA_60
1280 x 1024 62.795 74.934 106.500 WXGA_75
71.554 84.880 122.500 WXGA_85
63.981 60.020 108.000 SXGA_60
1280 x 960 79.976 75.025 135.000 SXGA_75
91.146 85.024 157.500 SXGA_85
60.000 60.000 108 1280 x 960_60
1440 x 900 85.938 85.002 148.500 1280 x 960_85
55.935 59.887 106.500 WXGA+_60
1400 x 1050 65.317 59.978 121.750 SXGA+_60
1600 x 1200 75.000 60.000 162.000 UXGA
640 x 480@67Hz 35.000 66.667 30.240 MAC13
832 x 624@75Hz 49.722 74.546 57.280 MAC16
1024 x 768@75Hz 60.241 75.020 80.000 MAC19
1152 x 870@75Hz 68.68 75.06 100.00 MAC21 640 x 480 61.910 119.518 52.500 VGA_120
800 x 600 77.425 119.854 83.000 SVGA_120
1024 x 768 98.958 119.804 137.750 XGA_120
1280 x 800 101.563 119.909 146.250 WXGA_120 
						

							
Specifications
60
Supported timing for HDMI input
ResolutionHorizontal 
Frequency 
(kHz)Ve r ti ca l  
Frequency 
(Hz)Pixel 
Frequency 
(MHz)Mode
640 x 480 31.469 59.940 25.175 VGA_60
37.861 72.809 31.500 VGA_72
37.500 75.000 31.500 VGA_75
43.269 85.008 36.000 VGA_85
61.910 119.518 52.500 VGA_120
720 x 400 31.469 70.087 28.3221 720 x 400_70
800 x 600 35.156 56.250 36.000 SVGA_56
37.879 60.317 40.000 SVGA_60
48.077 72.188 50.000 SVGA_72
46.875 75.000 49.500 SVGA_75
53.674 85.061 56.250 SVGA_85
77.425 119.854 83.000 SVGA_120
1024 x 768 48.363 60.004 65.000 XGA_60
56.476 70.069 75.000 XGA_70
60.023 75.029 78.750 XGA_75
68.667 84.997 94.500 XGA_85
98.958 119.804 137.750 XGA_120
1152 x 864 67.500 75.00 108.000 1152 x 864_75
1280 x 768 47.396 60 68.25 1280 x 768_60
47.776 59.870 79.5 1280 x 768_60
60.289 74.893 102.25 1280 x 768_75
68.633 84.837 117.50 1280 x 768_85
1280 x 800 49.702 59.810 83.500 WXGA_60
62.795 74.934 106.500 WXGA_75
71.554 84.880 122.500 WXGA_85
101.563 119.909 146.250 WXGA_120
1280 x 1024 63.981 60.020 108.000 SXGA_60
79.976 75.025 135.000 SXGA_75
91.146 85.024 157.500 SXGA_85
1280 x 960 60.000 60.000 108 1280 x 960_60
85.938 85.002 148.500 1280 x 960_85
1360 x 768 47.712 60.015 85.500 1360 x 768_60
1440 x 900 55.469 60 88.75 WXGA+_60
55.935 59.887 106.500 WXGA+_60
70.635 74.984 136.75 WXGA+_75
80.430 84.842 157.000 WXGA+_85
1400 x 1050 65.317 59.978 121.750 SXGA+_60
1600 x 1200 75.000 60.000 162.000 UXGA
1680 x 1050 64.674 59.883 119.000 1680 x 1050_60
65.290 59.954 146.250 1680 x 1050_60
1920 x 1200 74.038 59.950 154.000 1920 x 1200_60
640 x 480@67Hz 35.000 66.667 30.240 MAC13
832 x 624@75Hz 49.722 74.546 57.280 MAC16
1024 x 768@75Hz 60.241 75.020 80.000 MAC19
1152 x 870@75Hz 68.68 75.06 100.00 MAC21
1024 x 576@60Hz 35.820 60.00 46.996 Notebook 
timing
1024 x 600@60Hz 37.32 60.00 48.964 Notebook 
timing
1024 x 600@65Hz 41.467 64.995 51.419 Notebook 
timing