BenQ Vz2350hm User Manual

							VZ Series
LCD Monitor
User Manual
 
						

							2
Copyright
Copyright © 2014 by BenQ Corporation. All rights reserved. No part of this publication may be 
reproduced, transmitted, transcribed, stored in a retrieval system or tr\
anslated into any language or 
computer language, in any form or by any means, electronic, mechanical, \
magnetic, optical, chemical, 
manual or otherwise, without the prior written permission of BenQ Corporation.
Disclaimer
BenQ Corporation makes no representations or warranties, either expressed or implied, with 
respect to the contents hereof and specifically disclaims any warranties, merchantability or fitness 
for any particular purpose. Further, BenQ Corporation reserves the right to revise this publication 
and to make changes from time to time in the contents hereof without obligation of BenQ 
Corporation to notify any person of such revision or changes.
The performance of flicker-free may be affected by external factors such as poor cable quality, 
unstable power supply, signal interference, or poor grounding, and not limited to the above 
mentioned external factors. (Applicable for flicker-free models only.)
Servicing
Do not attempt to service this product yourself, as opening or removing \
covers may expose you to 
dangerous voltages or other risks. If any of the above mentioned misuse or other a\
ccident such as 
dropping or mishandling occurs, contact qualified service personnel for servicing.
Safety
Please follow these safety instructions for best performance, and long l\
ife for your monitor.
• The AC plug isolates this equipment from the AC supply.
•  The power supply cord serves as a power disconnect device for pluggable equipment. The socket 
outlet should be installed near the equipment and be easily accessible.
•  This product should be operated from the type of power indicated on the \
marked label. If you are 
not sure of the type of power available, consult your dealer or local po\
wer company.
•  An approved power cord greater or equal to H03VV-F or H05VV-F, 2G or 3G, 0.75mm
2 must be 
used.
Care And Cleaning
•  Cleaning. Always unplug your monitor from the wall outlet before cleaning. Clean the LCD 
monitor surface with a lint-free, non-abrasive cloth. Avoid using any liquid, aerosol or glass 
cleaners.
•  Slots and openings on the back or top of the cabinet are for ventilation\
. They must not be blocked 
or covered. Your monitor should never be placed near or over a radiator \
or heat source, or in a 
built-in installation unless proper ventilation is provided.
•  Never push objects or spill liquid of any kind into this product.
   
						

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BenQ ecoFACTS
BenQ has been dedicated to the design and development of greener product as part of its aspirati\
on 
to realize the ideal of the “Bringing Enjoyment ‘N Quality to Life” corporate vision with the ultimate 
goal to achieve a low-carbon society. Besides meeting international regulatory requirement and 
standards pertaining to environmental management, BenQ has spared no efforts in pushing our 
initiatives further to incorporate life cycle design in the aspects of material selection, manufacturing, 
packaging, transportation, using and disposal of the products. BenQ ecoFACTS label lists key eco-
friendly design highlights of each product, hoping to ensure that consumers make informed green 
choices at purchase. Check out BenQ’s CSR Website at http://csr.BenQ.\
com/ for more details on 
BenQ’s environmental commitments and achievements.
  
						

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Table of Contents
Copyright ...............................................................................................................\
.2
Disclaimer ..............................................................................................................\
 2
Servicing ...............................................................................................................\
... 2
Safety ...............................................................................................................\
........ 2
Care And  Cleaning  ............................................................................................... 2
BenQ ecoFACTS  .................................................................................................. 3
Box contents  ......................................................................................................... 5
Installation .............................................................................................................. 6
Attach the monitor stand ............................................................................................................... 6
Cleaning .........................................................................................................................\
..................... 7
Adjusting viewing angle ................................................................................................................... 7
Connecting the monitor  ................................................................................................................. 8
Removing the monitor stand  ......................................................................................................... 9
The control panel ............................................................................................... 10
Source / Auto / Exit ...................................................................................................................... 10
ECO / - ........................................................................................................................\
.................... 10
Volume / +  ........................................................................................................................\
.............. 10
4:3 or wide / +  .........................................................................................................................\
...... 10
Menu / Enter  .........................................................................................................................\
.......... 10
Power  .........................................................................................................................\
...................... 10
Basic OSD menu operation  ........................................................................................................ 11
Power LED indicator .................................................................................................................... 11
Menu introduction .............................................................................................. 12
Getting the most from your BenQ monitor  ................................................14
How to install the monitor on a new computer  ...................................................................15
How to upgrade the monitor on an existing computer .......................................................16
How to install on Windows 8 (8.1) system ............................................................................. 17
How to install on Windows 7 system  ...................................................................................... 18
Troubleshooting .................................................................................................. 19
Need more help? .........................................................................................................................\
.. 20
Specification ......................................................................................................... 21
VZ2250 .........................................................................................................................\
................... 21
VZ2350 .........................................................................................................................\
................... 22
VZ2350HM .........................................................................................................................\
............ 23
Preset display modes ......................................................................................... 24
Plug & Play DDC2B feature .............................................................................. 24
  
						

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Box contents
When unpacking please check you have the following items. If any are missing or damaged, please 
contact the place of purchase for a replacement.
  
 
LCD Monitor
CD-ROM Monitor Base
Power Cable D-Sub Cable DVI CableHDMI Cable
• *: Optional accessory.
•  Available accessories and the pictures shown here may differ from the actual contents and the \
product 
supplied for your region. For cables that are not supplied with your product, you can purchase them 
separately.
•  Consider keeping the box and packaging in storage for use in the future when you may need to transport the 
monitor. The fitted foam packing is ideal for protecting the monitor during transport.
Always keep the product and accessories out of reach of small children. 
       
						

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Installation
• If the computer is turned on you must turn it off before continuing. Do not plug-in or turn-on the power to 
the monitor until instructed to do so.
•  The following illustrations are for your reference only. Available input\
 and output jacks may vary depending on 
the purchased model.
•  Please be careful to prevent damage to the monitor. Placing the screen surface on an object like a stapler or a 
mouse will crack the glass or damage the LCD substrate voiding your warranty. Sliding or scraping the monitor 
around on your desk will scratch or damage the monitor surround and controls.
Attach the monitor stand
1.  Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item 
like the monitor packaging bag on the desk for padding.
2.  Gently lay the screen face down on a flat clean padded surface.
3.  Orient and align the stand base socket with the end of the stand arm, then push them together 
until they click and lock into place. 
4.  Carefully lift the monitor, turn it over and place it upright on its stand on a flat even surface.
You should position the monitor and angle the screen to minimize unwanted reflections from other light 
sources.
   
						

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Cleaning
Please disconnect the power cord before cleaning the product.
Clean the cabinet regularly with a cloth. You can use soft-detergent to wipe out the stain, instead of 
strong-detergent which will cauterize the product cabinet.
When cleaning, make sure no detergent is leaked into the product. The cl\
eaning cloth should not be 
too rough as it will scratch the screen surface.
Adjusting viewing angle
For optimal viewing it is recommended to look at the full face of the monitor, then adjust the 
monitor's angle to your own preference.
Hold the stand so you will not topple the monitor when you change the monitor's angle. You are 
able to adjust the monitor's angle from 0° ~ 20°.
0 °
20°~
Do not touch the LCD screen when you change the angle. It may cause dama\
ge or break the LCD screen.
  
						

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Connecting the monitor
VZ2250/VZ2350
134
VZ2350HM
12345
No.Description
1 AC power input jack
2 HDMI socket
3 DVI-D socket
4 D-Sub socket
5 Audio Line In
1.  To protect equipment, always turn off the PC and LCD monitor before connecting.
2.  Connect the plug of the D-Sub cable (at the end without the ferrite filter) to the monitor video 
socket. Connect the other end of the cable (at the end with the ferrite filter) to the computer 
video socket.
3.  (Optional – Requires a video card with DVI port) - Connect one end of the DVI cable to the back 
of the monitor and connect the other end to the computer’s DVI port.
4.  Turn on your monitor and computer. If your monitor displays an image, in\
stallation is complete. 
If it does not display an image, please refer to “Troubleshooting” on 19.
  
						

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Removing the monitor stand
1. Turn off the monitor and the power before unplugging the power cable. Tu\
rn off the computer 
before unplugging the monitor signal cable.
2.  Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item 
like a towel on the desk for padding, before laying the screen face down on a flat clean padded 
surface.
3.  Remove the monitor stand.
Please be careful to prevent damage to the monitor. Placing the screen surface on an object like a stapler or a 
mouse will crack the glass or damage the LCD substrate voiding your warranty. Sliding or scraping the monitor\
 
around on your desk will scratch or damage the monitor surround and controls.
  
						

							10
The control panel
 
12
3 4
5
VZ2250 / VZ2350
VZ2350HM
No. Description No.Description
1 Source / Auto / Exit 1Source / Auto / Exit
2 ECO / - 2ECO / -
3 4:3 or wide / + 3Volume / +
4 Menu / Enter 4Menu / Enter
5 Power 5Power
Source / Auto / Exit
• Press and hold the AUTO key for 3 serconds to adjusts vertical position, phase, horizontal 
position and pixel clock automatically.
•  Press the AUTO key to switch to a desired input source, and confirm with the  MENU key.
•  When in the OSD menu, press to exit.
ECO / -
• By default, the key is the hot key for ECO.
•  When in the OSD menu, press for Down/Decrease adjustment.
Volume / +
• By default, the key is the hot key for Volume.
•  When the input source is HDMI, press to select the audio source, and confirm with the  MENU 
key.
•  When in the OSD menu, press for Up/Increase adjustment.
4:3 or wide / +
• By default, the key is the hot key for 4:3 or wide image aspect ratio. (Not available if the screen 
size is 4:3 or the input signal resolution is wide already.)
•  When in the OSD menu, press for Up/Increase adjustment.
Menu / Enter
• Press to display the OSD menu.
•  When in the OSD menu, press to confirm the selection.
Power
Press the  button to turn on / off the monitor.