BenQ V2410 User Manual

  31   How to adjust your monitor
*DDC/CI, short for Display Data Channel/Command Interface, which was developed by Video Electronics 
Standards Association (VESA). DDC/CI capability allows monitor controls to be sent via the software for 
remote diagnostics.
HDMI Auto 
SwitchWhen this function is 
activated, HDMI port will be 
in the input auto select 
loop.Otherwise, HDMI can 
only be selected by input 
select or by hot key.Press the ENTER key to select 
this option. Press the   or 
 keys to change the...

32 Troubleshooting  
7. Troubleshooting
Frequently asked questions (FAQ)
The image is blurred:
Read the instructions in Adjusting the screen resolution on page 34, and then select the correct 
resolution, refresh rate and make adjustments based on these instructions.
How do you use a VGA extension cable?
Remove the extension cable for the test. Is the image now in focus? If not, optimize the image by 
working through the instructions in Adjusting the screen refresh rate on page 35. It is normal for...

  33   Troubleshooting
Is the prompt on the display illuminated in orange?
If the LED is illuminated in orange, the power management mode is active. Press any button on 
the computer keyboard or move the mouse. If that does not help, check the signal cable 
connectors. If any pin is bent or broken off, please contact your dealer to get necessary support.
Is the prompt on the display not illuminated at all?
Check the power supply mains socket, the external power supply and the mains switch.
The image is...

34  Adjusting the screen resolution  
Adjusting the screen resolution
Due to the nature of liquid crystal display (LCD) technology, the picture resolution is always fixed. 
For the best display performance, please set the display to its maximum resolution with an aspect 
ratio of 16:9. This is called “Native Resolution” or maximal resolution – that is, the clearest 
picture. Please refer to the table below for the native resolution of your LCD. Lower resolutions are 
displayed on a full screen through an...

  35   Adjusting the screen refresh rate
Adjusting the screen refresh rate 
You don’t have to choose the highest possible refresh rate on an LCD display, because it is not 
technically possible for an LCD display to flicker. The best results are obtained by using the factory 
modes already set in your computer. Check next chapter to see the factory modes: Preset display 
modes on page 36.
You can choose 59.934 Hertz for the native resolution of 1920 x 1080. Not applicable in all models. Please 
refer to...

36  Preset display modes  
Preset display modes
•Image disruption may occur as a result of signal frequency differences from graphic cards 
which do not correspond with the usual standard. This is not, however, an error. You may 
improve this situation by altering an automatic setting or by manually changing the phase 
setting and the pixel frequency from the “DISPLAY” menu.
•To extend the service life of the product, we recommend that you use your computers power 
management function. 
Incoming display...

  37   Recycling information
Recycling information
Recognizing the importance of environmental protection and assigning itself the responsibility of 
protecting the global environment, BenQ has endeavored, and will steadily continue to endeavor, 
to construct recycling systems around the world so as to collect and recycle the used monitors 
from our customers. Therefore, we would sincerely appreciate your support in properly recycling 
or disposing of your monitor at the end of its life cycle.
This...

38  Recycling information  
Czech RREMA lOOO IK, a.s.
Bavorská 856 
155 41 Praha 5
Česká republika
Tel.: +420 224 454 224
Fax: +420 224 454 422
E-mail: [email protected]
www.remasystem.cz
Denmark Elretur A/S
Tel.: +45 33 36 91 98
E-mail: [email protected]
Norway Elretur AS
Tel.: +47 23 06 07 40
E-mail: [email protected]
Estonia EES - Ringlus
Endla 3, 10122 Tallinn,
 
Tel.: +372 6 484 335
Fax: +372 6 307 300
E-mail: [email protected]
www.eesringlus.ee
Finland Elker OY
Tel.: +358 (0)10 249 17 00
E-mail:...

  39   Recycling information
Hungary ELECTRO-COORD Magyarország Kht.
Márvány utca 18,   
H-1012 Budapest
Tel.: (+36-1) 224-7730,
Fax: (+36-1) 224-7739
E-mail: [email protected]
www.electro-coord.hu
Ireland Midia Ltd 
Tel.: +353-1-4199733
Fax: +353-1-4565120 
Unit B Montone Business Park 
Oak Road 
Dublin 12
Luxembourg Ecotrel
7, rue Alcide de Gasperi
L-1615 Luxembourg (Kirchberg)   
Tel.: +352 26098731
Fax: +352 26098736
www.ecotrel.lu
Netherland ICT Milieu 
Tel.: +31-0348493640...

40  Recycling information  
Slovakia SEWA, a.s.
Račianska č. 71 
831 02 Bratislava
Tel.: + 421 (0)2 4910 6811 
Fax: + 421 (0)2 4910 6819 
E-mail: [email protected]
Spain ECOASIMELEC
C/ Orense, 62, 
28020 Madrid
Tel.: + 34914170890
Fax: +34915550362
Sweden El-kretsen AB 
Tel.: +46 (0)8-545 212 90
E-mail: [email protected]
France EcoLogic SAS 
Immeuble ARAGO I 
41, Boulevard Vauban 
78280 Guyancourt 
Tel.: 0 825 825 732
E-mail: [email protected]
www.ecologic-france.com
UK WeeeCare Plc
Richmind House...