BenQ Projector MX810ST/MW811ST/MX812ST User Manual
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Troubleshooting 71 Troubleshooting The projector does not turn on. No picture Blurred image Remote control does not work The password is incorrect CauseRemedy There is no power from the power cord.Plug the power cord into the AC power jack on the projector, and plug the power cord into the power outlet. If the power outlet has a switch, make sure that it is switched on. Attempting to turn the projector on again during the cooling process.Wait until the cooling down process has completed. CauseRemedy The video source is not turned on or connected correctly.Turn the video source on and check that the signal cable is connected correctly. The projector is not correctly connected to the input signal device.Check the connection. The input signal has not been correctly selected.Select the correct input signal with the SOURCE key on the projector or remote control. The lens cover is still closed. Open the lens cover. CauseRemedy The projection lens is not correctly focused.Adjust the focus of the lens using the focus ring. The projector and the screen are not aligned properly.Adjust the projection angle and direction as well as the height of the projector if necessary. The lens cover is still closed. Open the lens cover. CauseRemedy The batteries are out of power. Replace the batteries with new ones. There is an obstacle between the remote control and the projector.Remove the obstacle. You are too far away from the projector.Stand within 8 meters (26 feet) of the projector. CauseRemedy You do not remember the password.Please see Entering the password recall procedure on page 28 for details.
Specifications 72 Specifications Projector specifications All specifications are subject to change without notice. Optical Resolution (MX713 ST/MX762 ST) 1024 x 768 XGA (MW714 ST) 1280 x 800 WXGA Display system 1-CHIP DMD Lens F/Number F = 2.6 Lamp (MX713 ST/MW714 ST) 210 W lamp (MX762 ST) 300 W lamp Electrical Power supply (MX713 ST/MW714 ST) AC100–240V, 3.68 A, 50-60 Hz (Automatic) (MX762 ST) AC100–240V, 4.88 A, 50-60 Hz (Automatic) Power consumption (MX713 ST) 371 W (Max); < 1 W (Standby) (MW714 ST) 315 W (Max); < 1 W (Standby) (MX762 ST) 488 W (Max); < 1 W (Standby) Mechanical We i g h t 7.5 lbs (3.4 Kg) Output terminals RGB output D-Sub 15-pin (female) x 1 Speaker (Stereo) 10 watt x 2 Audio sig nal output PC audio jack x 1 Control RS-232 serial control 9 pin x 1 LAN control RJ45 x 1 IR receiver x 2 12V trigger x 1 (Max. 1A) Input terminals Computer input RGB input D-Sub 15-pin (female) x 2 Video signal input S-VIDEO Mini DIN 4-pin port x 1 VIDEO RCA jack x 1 SD/HDTV signal input Analog - Component RCA jack x 3 (through RGB input) (MX762 ST) Digital - HDMI V1.3 x 1 Audio signal input Audio in PC audio jack x 1 RCA audio jack (L/R) x 2 Microphone x 1 USB ports (Type-A x 1; Mini-B x 1) Environmental Requirements Operating temperature 0°C–40°C at sea level Operating relative humidity 10%–90% (without condensation) Operating altitude 0–1499 m at 0°C–35°C 1500–3000 m at 0°C–30°C (with High Altitude Mode on)
Specifications 73 Dimensions 290 mm (W) x 128 mm (H) x 252 mm (D) Ceiling mount installation 290 252 128 6271 452.65 397.40 364.40 84.00 145.50 282.95 163.45 118.45228.00 75.95 149.50 242.04 62.34 289.98 Ceiling Mount screw: M4 x 8 (Max L = 8 mm) Unit: mm
Specifications 74 Timing chart Supported timing for PC input *Supported timing for 3D function. ** Not available with the MW714 ST ResolutionModeVertical Frequency (Hz)Horizontal Frequency (kHz)Pixel Frequency (MHz) 640 x 480VGA_60* 59.940 31.469 25.175 VGA_72 72.809 37.861 31.500 VGA_75 75.000 37.500 31.500 VGA_85 85.008 43.269 36.000 720 x 400 VGA_70 70.087 31.469 28.3221 800 x 600SVGA_60* 60.317 37.879 40.000 SVGA_72 72.188 48.077 50.000 SVGA_75 75.000 46.875 49.500 SVGA_85 85.061 53.674 56.250 1024 x 768XGA_60* 60.004 48.363 65.000 XGA_70 70.069 56.476 75.000 XGA_75 75.029 60.023 78.750 XGA_85 84.997 68.667 94.500 1024 x 576 BenQ 60.0 35.820 46.966 1024 x 600 BenQ 64.995 41.467 51.419 1280 x 800WXGA_60* 59.810 49.702 83.500 WXGA_75 74.934 62.795 106.500 WXGA_85 84.880 71.554 122.500 1280 x 1024SXGA_60* 60.020 63.981 108.000 SXGA_75 75.025 79.976 135.000 SXGA_85 85.024 91.146 157.500 1280 x 9601280 x 960_60* 60.000 60.000 108.000 1280 x 960_85 85.005 85.938 148.500 1440 x 900 WXGA+_60* 59.887 55.935 106.500 1440 x 1050 SXGA+_60* 59.978 65.317 121.750 1600 x 1200 UXGA 60.000 75.000 162.000 640 x 480@67Hz MAC13 66.667 35.000 30.240 832 x 624@75Hz MAC16 74.546 49.722 57.280 1024 x 768@75Hz MAC19 75.020 60.241 80.000 1152 x 870@75Hz MAC21 75.060 68.680 100.000 640 x 480 VGA_120* 119.518 61.910 52.500 800 x 600 SVGA_120* 119.854 77.425 83.000 800 x 600**VESA DMT0D 120*119.972 76.302 73.25 1024 x 768 XGA_120* 119.989 97.551 115.5
Specifications 75 Supported timing for HDMI (HDCP) input-MX762 ST only ResolutionModeVertical Frequency (Hz)Horizontal Frequency (kHz)Pixel Frequency (MHz) 640 x 480VGA_60 59.940 31.469 25.175 VGA_72 72.809 37.861 31.500 VGA_75 75.000 37.500 31.500 VGA_85 85.008 43.269 36.000 720 x 400 VGA_70 70.087 31.469 28.3221 800 x 600SVGA_60 60.317 37.879 40.000 SVGA_72 72.188 48.077 50.000 SVGA_75 75.000 46.875 49.500 SVGA_85 85.061 53.674 56.250 1024 x 768XGA_60 60.004 48.363 65.000 XGA_70 70.069 56.476 75.000 XGA_75 75.029 60.023 78.750 XGA_85 84.997 68.667 94.500 1152 x 864 1152 x 864_75 75.00 67.500 108.000 1280 x 7681280 x 768_60 60 47.396 68.25 1280 x 768_60 59.870 47.776 79.5 1280 x 768_75 74.893 60.289 102.25 1280 x 768_85 84.837 68.633 117.50 1280 x 800WXGA_60 59.810 49.702 83.500 WXGA_75 74.934 62.795 106.500 WXGA_85 84.880 71.554 122.500 1280 x 1024SXGA_60 60.020 63.981 108.000 SXGA_75 75.025 79.976 135.000 SXGA_85 85.024 91.146 157.500 1280 x 9601280 x 960_60 60.000 60.000 108 1280 x 960_85 85.002 85.938 148.500 1360 x 768 1360 x 768_60 60.015 47.712 85.500 1440 x 900WXGA+_60 60 55.469 88.75 WXGA+_60 59.887 55.935 106.500 WXGA+_75 74.984 70.635 136.75 WXGA+_85 84.842 80.430 157.000 1400 x 1050 SXGA+_60 59.978 65.317 121.750 1600 x 1200 UXGA 60.000 75.000 162.000 640 x 480@67Hz MAC13 66.667 35.000 30.240 832 x 624@75Hz MAC16 74.546 49.722 57.280 1024 x 768@75Hz MAC19 75.020 60.241 80.000 1152 x 870@75Hz MAC21 75.06 68.68 100.00 640 x 480 VGA_120 119.518 61.910 52.500 800 x 600 SVGA_120 119.854 77.425 83.000 1024 x 768 XGA_120 119.989 115.5 137.750
Specifications 76 Displaying a 1080i(1125i)@60Hz or 1080i(1125i)@50Hz signal may result in slight image vibration. Supported timing for Component-YPbPr input Displaying a 1080i(1125i)@60Hz or 1080i(1125i)@50Hz signal may result in slight image vibration. Supported timing for Video and S-Video inputs *Supported timing for 3D function. TimingResolutionVe r ti c a l Frequency (Hz)Horizontal Frequency (kHz)Pixel Frequency (MHz)Remark 480i720(1440) x 48059.94 15.73 27 HDMI only 480p 720 x 480 59.94 31.47 27 HDMI only 576i720(1440) x 57650 15.63 27 HDMI/DVI 576p 720 x 576 50 31.25 27 HDMI/DVI 720/50p 1280 x 720 50 37.5 74.25 HDMI/DVI 720/60p 1280 x 720 60 45.00 74.25 HDMI/DVI 1080/50i 1920 x 1080 50 28.13 74.25 HDMI/DVI 1080/60i 1920 x 1080 60 33.75 74.25 HDMI/DVI 1080/24P 1920 x 1080 24 27.00 74.25 HDMI/DVI 1080/25P 1920 x 1080 25 28.125 74.25 HDMI/DVI 1080/30P 1920 x 1080 30 33.75 74.25 HDMI/DVI 1080/50P 1920 x 1080 50 56.25 148.5 HDMI/DVI 1080/60P 1920 x 1080 60 67.5 148.5 HDMI/DVI TimingResolutionVertical Frequency (Hz)Horizontal Frequency (kHz)Pixel Frequency (MHz) 480i 720 x 480 59.94 15.73 13.5 480p 720 x 480 59.94 31.47 27 576i 720 x 576 50 15.63 13.5 576p 720 x 576 50 31.25 27 720/50p 1280 x 720 50 37.5 74.25 720/60p 1280 x 720 60 45.00 74.25 1080/50i 1920 x 1080 50 28.13 74.25 1080/60i 1920 x 1080 60 33.75 74.25 1080/24P 1920 x 1080 24 27.00 74.25 1080/25P 1920 x 1080 25 28.13 74.25 1080/30P 1920 x 1080 30 33.75 74.25 1080/50P 1920 x 1080 50 56.25 148.5 1080/60P 1920 x 1080 60 67.5 148.5 Video modeHorizontal Frequency (kHz)Vertical Frequency (Hz)Color sub-carrier Frequency (MHz) NTSC* 15.73 60 3.58 PAL 15.63 50 4.43 SECAM 15.63 50 4.25 or 4.41 PAL-M 15.73 60 3.58 PAL-N 15.63 50 3.58 PAL-60 15.73 60 4.43 NTSC4.43* 15.73 60 4.43
Warranty and Copyright information 77 Warranty and Copyright information Limited warranty BenQ warrants this product against any defects in material and workmanship, under normal usage and storage. Proof of purchase date will be required with any warranty claim. In the event this product is found to be defective within the warranty period, BenQs only obligation and your exclusive remedy shall be replacement of any defective parts (labor included). To obtain warranty service, immediately notify the dealer from which you purchased the product of any defects. Important: The above warranty shall be void if the customer fails to operate the product in accordance with BenQs written instructions, especially the ambient humidity must be in- between 10% and 90%, temperature in-between 0°C and 35°C, altitude lower than 4920 feet, and avoiding to operate the projector in a dusty environment. This warranty gives you specific legal rights, and you may have other rights which vary from country to country. For other information, please visit www.BenQ.com. Copyright Copyright 2010 by BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation. Disclaimer BenQ Corporation makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties, merchantability or fitness for any particular purpose. Further, BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation to notify any person of such revision or changes. *DLP, Digital Micromirror Device and DMD are trademarks of Texas Instruments. Others are copyrights of their respective companies or organizations. Patents This BenQ projector is covered by the following patents: U.S. patents 6,837,608; 7,275,834; 7,181,318. TW patents 202690; 205470; I228635; I259932. China patents (中国发明专利) ZL01143168.7; ZL03119907.0; ZL200510051609.2
Regulation statements 78 Regulation statements FCC statement (for United States users) CLASS B: This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: — Reorient or relocate the receiving antenna. — Increase the distance between the equipment and receiver. — Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. — Consult the dealer or an experienced radio/TV technician for help. EEC statement (for European users) This device complies with the requirements set out in the Council Directives on the Approximation of the Laws of the Member States relating Electromagnetic Compatibility (2004/108/EC), Low Voltage Directive (2006/95/EC), the Restriction of The Use of Certain Hazardous Substances in Electrical And Electronic Equipment Directive (2002/95/EC), Turkish EEE Directive, Commission Regulation (EC) No 1275/2008 implementing Directive 2005/32/EC of the European Parliament and of the Council with regard to ecodesign requirements for standby and off mode electric power consumption of electrical and electronic household and office equipment, and the Directive 2009/125/EC of the European parliament and of the council establishing a framework for the setting of ecodesign requirements for energy-related products. WEEE directive Disposal of Waste Electrical and Electronic Equipment by users in private households in the European Union. This symbol on the product or on the packaging indicates that this can not be disposed of as household waste. You must dispose of your waste equipment by handing it over to the applicable take-back scheme for the recycling of electrical and electronic equipment. For more information about recycling of this equipment, please contact your city office, the shop where you purchased the equipment or your household waste disposal service. The recycling of materials will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and environment.
Regulation statements 79 Accessibility Requirements for Rehabilitation Act of 1973, Section 508 BenQs commitment to accessible products allows us to support government in making accessible technology choices. BenQs LCD monitors and projectors are compliant with Section 508 guidelines by including the assistive features as below: • BenQs monitors have colored Power indicators. While the indicator shows green, it means that the monitor is using the full power. While the indicator shows yellow or amber, it means that the monitor is in suspend or sleep mode and is using less than 2 watts of electricity. • BenQs monitors have a variety of settings of pre-programmed flicker-free timing to make the screen shown on the monitor readily accessible. The default timing setting is automatically turned on every time the monitor is powered up, and thus reduces the hassle of user intervention. • BenQs monitors and projectors have options for brightness and contrast adjustments that text and images could be displayed differently to meet the demands of the visually impaired. Other similar adjustments are also available by using the On-Screen Display (OSD) controls on the products. • BenQs monitors and projectors include user-selectable color controls, such as color temperature selections (Monitor: 5800K, 6500K and 9300K, Projector: 5500K, 6500K, 7500K and 9300K), with a wide range of contrast levels. • BenQs multimedia monitors and projectors usually have one or two speakers for audio performance which allow users (including hearing impaired) to interact with the computer systems connected. Speaker controls are typically located on the front-panel. • Firmware of BenQs monitors and projectors contain unique product information that helps computer systems to identify BenQ products and activate their Plug-and-Play function when connected. • All BenQs monitors and projectors are compatible with the PC99 standard. For example, connectors are color-coded to help users easily connecting products to computer systems correctly. • Some models of BenQs monitors and projectors contain additional USB and DVI ports for connection to more devices such as a special headphone to assist the hearing impaired. • All BenQ monitors and projectors come with user manuals on compact discs which could be easily read by commercial software such as Adobe Reader via a connected computer system. These documents are also available on the BenQs web site (www.BenQ.com ). Other types of documents may be available upon requests. • BenQs customer service provides answers and assistance to all our customers through phone calls, facsimiles, e-mails, or web sites.