BenQ Projector HT2150ST User Manual
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51 Maintenance Troubleshooting ProblemCauseRemedy The projector does not turn on. There is no power from the power cable. Plug the power cable into the AC inlet on the rear of the projector, and plug the power cable into to the power outlet. If the power outlet has a switch, make sure that it is switched on. Attempting to turn the projector on again during the cooling process. Wait until the cooling down process has completed. The lamp cover is not securely attached. Correctly attach the lamp cover. No picture. The video source is not turned on or connected correctly. Turn the video source on and check that the signal cable is connected correctly. The projector is not correctly connected to the input source device. Check the connection. The input source has not been correctly selected. Select the correct source with the SOURCE key on the projector or remote control. Image is unstable. The connection cables are not securely connected to the projector or the signal source. Correctly connect the cables to the appropriate terminals. Picture is blurred. The projection lens is not correctly focused. Adjust the focus of the lens using the focus ring. The projector and the screen are not aligned properly. Adjust the projection angle and direction as well as the height of this projector if necessary. The lens cover is still closed. Remove the lens cover. Remote control does not work correctly. The batteries are out of power. Replace both of the batteries with new ones. There is an obstacle between the remote control and the projector. Remove the obstacle. You are too far away from the projector. Stand within 8 meters (26.2 feet) of the projector. 3D content does not display correctly The 3D glasses are out of battery. Recharge the 3D glasses. The settings in the 3D menu are not set correctly. Correctly set the settings in the 3D menu. Your Blu-ray Disc is not in 3D format.Use a 3D Blu-ray Disc and try again. The input source has not been correctly selected. Select the correct source with the SOURCE key on the projector or remote control.
52 Maintenance Specifications Projector specifications All specifications are subject to change without notice. Optical Resolution 1920 (H) x 1080 (V) Display system Single-chip DLP ™ system Lens F/Number F = 2.6 to 2.78, f = 10.2 to 12.24 mm Lamp 240 W lamp Electrical Power supplyAC100–240V, 4.0 A, 50-60 Hz (Automatic) Power consumption 375 W (Max); < 0.5 W (Standby) Mechanical Weight3.6 Kg (7.94 lbs) Output terminals Speaker(Stereo) 5 watt x 2 Audio signal output PC audio jack x 1 Control RS-232 serial control9 pin x 1 IR receiver x 2 12VDC (Max. 0.5 A) x 1 Input terminals Computer input RGB input D-Sub 15-pin (female) x 1 Video signal input SD/HDTV signal input Digital - HDMI x 1; HDMI/MHL x 1 Audio signal input Audio in PC audio jack x 1 USB port (Type-A x 1; Mini-B x 1) Environmental Requirements Operating temperature 0°C–40°C at sea level Operating relative humidity 10%–90% (without condensation) Operating altitude 0–1499 m at 0°C–35°C 1500–3000 m at 0°C–30°C (with High Altitude Mode on)
53 Maintenance Dimensions 380.5 mm x 277 mm x 121.7 mm (W x D x H) Ceiling mount installation Unit: mm 277 380.5 121.7 46/11 285.96 113.37 142.1 172.23 380.49 537.9 577.7 35132.9 630.44 53.9 160 122.14 47 Ceiling mount screws: M4 (Max. L = 25 mm; Min. L= 20 mm) Unit: mm
54 Maintenance Timing chart Supported timing for PC input FormatResolutionRefresh rate (Hz)H. Frequency (KHz)Pixel Frequency (MHz) 720 x 400 720 x 400_70 70.08731.46928.3221 640 x 480 VGA_60* 59.940 31.469 25.175 VGA_72 72.809 37.861 31.500 VGA_75 75.000 37.500 31.500 VGA_85 85.008 43.269 36.000 800 x 600 SVGA_60* 60.317 37.879 40.000 SVGA_72 72.188 48.077 50.000 SVGA_75 75.000 46.875 49.500 SVGA_85 85.061 53.674 56.250 SVGA_120** (Reduce Blanking) 119.854 77.42583.000 1024 x 768 XGA_60* 60.004 48.363 65.000 XGA_70 70.069 56.476 75.000 XGA_75 75.029 60.023 78.750 XGA_85 84.997 68.667 94.500 XGA_120** (Reduce Blanking) 119.989 97.551115.500 1152 x 864 1152 x 864_75 75.0067.500 108.000 1024 x 576 BenQ Notebook Timing 60.0 35.820 46.966 1024 x 600 BenQ Notebook Timing 64.995 41.467 51.419 1280 x 720 1280 x 720_60* 6045.000 74.250 1280 x 768 1280 x 768_60* 59.87047.776 79.5 1280 x 800 WXGA_60* 59.81049.702 83.500 WXGA_75 74.93462.795106.500 WXGA_85 84.88071.554122.500 WXGA_120** (Reduce Blanking) 119.909 101.563 146.25
55 Maintenance *Supported timing for 3D signal with Frame Sequential, Top-Bottom and Side-by-Side format. **Supported timing for 3D signal with Frame Sequential format. ***Supported timing for 3D signal with Top-Bottom and Side-by-Side format. The timings showing above may not be supported due to EDID file and VGA graphic card limitations. It is possible that some timings cannot be chosen. 1280 x 1024 SXGA_60*** 60.020 63.981 108.000 SXGA_75 75.025 79.976 135.000 SXGA_85 85.024 91.146 157.500 1280 x 960 1280 x 960_60*** 60.000 60.000 108 1280 x 960_85 85.002 85.938 148.500 1360 x 768 1360 x 768_60*** 60.015 47.71285.500 1440 x 900 WXGA+_60*** 59.88755.935106.500 1400 x 1050 SXGA+_60*** 59.97865.317121.750 1600 x 1200 UXGA*** 60.00075.000 162.000 1680 x 1050 1680 x 1050_60*** 59.954 65.290146.250 640 x 480@67Hz MAC13 66.66735.000 30.240 832 x 624@75Hz MAC16 74.54649.722 57.280 1024 x 768@75Hz MAC19 74.9360.241 80.000 1152 x 870@75Hz MAC21 75.0668.68100.00
56 Maintenance Supported timing for HDMI (HDCP) input FormatResolutionRefresh rate (Hz)H. Frequency (KHz)Pixel Frequency (MHz) 640 x 480 VGA_60* 59.940 31.469 25.175 VGA_72 72.809 37.861 31.500 VGA_75 75.000 37.500 31.500 VGA_85 85.008 43.269 36.000 720 x 400 720 x 400_70 70.087 31.469 28.3221 800 x 600 SVGA_60* 60.317 37.879 40.000 SVGA_72 72.188 48.077 50.000 SVGA_75 75.000 46.875 49.500 SVGA_85 85.061 53.674 56.250 SVGA_120** (Reduce Blanking) 119.854 77.42583.000 1024 x 768 XGA_60* 60.004 48.363 65.000 XGA_70 70.069 56.476 75.000 XGA_75 75.029 60.023 78.750 XGA_85 84.997 68.667 94.500 XGA_120** (Reduce Blanking) 119.989 97.551115.500 1152 x 864 1152 x 864_75 75.0067.500108.000 1024 x 576 BenQ Notebook Timing 60.00 35.820 46.996 1024 x 600 BenQ Notebook Timing 64.995 41.46751.419 1280 x 720 1280 x 720_60* 6045.000 74.250 1280 x 768 1280 x 768_60* 59.87047.776 79.5 1280 x 800 WXGA_60* 59.81049.70283.500 WXGA_75 74.93462.795106.500 WXGA_85 84.88071.554122.500 WXGA_120** (Reduce Blanking) 119.909 101.563 146.25 1280 x 1024 SXGA_60*** 60.020 63.981 108.000 SXGA_75 75.02579.976135.000 SXGA_85 85.02491.146157.500
57 Maintenance *Supported timing for 3D signal with Frame Sequential, Top-Bottom and Side-by-Side format. **Supported timing for 3D signal with Frame Sequential format. ***Supported timing for 3D signal with Top-Bottom and Side-by-Side format. The timings showing above may not be supported due to EDID file and VGA graphic card limitations. It is possible that some timings cannot be chosen. 1280 x 960 1280 x 960_60*** 60.000 60.000 108 1280 x 960_85 85.002 85.938 148.500 1360 x 768 1360 x 768_60*** 60.015 47.712 85.500 1440 x 900 WXGA+_60*** 59.887 55.935 106.500 1400 x 1050 SXGA+_60*** 59.978 65.317 121.750 1600 x 1200 UXGA*** 60.000 75.000 162.000 1680 x 1050 1680 x 1050_60*** 59.954 65.290 146.250 640 x 480@67Hz MAC13 66.667 35.000 30.240 832 x 624@75Hz MAC16 74.546 49.722 57.280 1024 x 768@75Hz MAC19 75.020 60.241 80.000 1152 x 870@75Hz MAC21 75.06 68.68 100.00 1920 x 1080@60Hz 1920 x 1080_60 (Reduce Blanking) 60 67.5148.5 1920 x 1200@60Hz 1920 x 1200_60 (Reduce Blanking) 59.95 74.038 154
58 Maintenance *Supported timing for 3D signal with Frame Pack ing, Top-Bottom format, Side-by-Side, and Frame Sequential format. **Supported timing for 3D signal with Frame Pack ing, Top-Bottom format, and Side-by-Side format. ***Supported timing for 3D signal with Top-Bottom and Side-by-Side format. ****Supported timing for 3D signal with Frame Sequential format. *****Supported timing for 3D signal with Side-by-Side format. TimingResolution Ve r t i c a l Frequency (Hz)Horizontal Frequency (KHz)Pixel Frequency (MHz) Remark 480i**** 720 (1440) x 480 59.94 15.7327 HDMI only 480p**** 720 x 480 59.9431.47 27 HDMI only 576i 720 (1440) x 576 5015.63 27HDMI/DVI 576p 720 x 576 5031.25 27HDMI/DVI 720/50p** 1280 x 720 5037.574.25 HDMI/DVI 720/60p* 1280 x 720 6045.00 74.25 HDMI/DVI 1080/24P** 1920 x 1080 242774.25 HDMI/DVI 1080/25P 1920 x 1080 2528.13 74.25 HDMI/DVI 1080/30P 1920 x 1080 3033.75 74.25 HDMI/DVI 1080/50i***** 1920 x 1080 5028.13 74.25 HDMI/DVI 1080/60i***** 1920 x 1080 6033.75 74.25 HDMI/DVI 1080/50P*** 1920 x 1080 5056.25 148.5 HDMI/DVI 1080/60P*** 1920 x 1080 6067.5148.5 HDMI/DVI
59 Warranty and Copyright information Warranty and Copyright information Wa rr a n t y BenQ warrants this product against any defects in material and workmanship, under normal usage and storage. Proof of purchase date will be required with any warran ty claim. In the event this product is found to be defective within the warranty period, BenQ’s only obligation and your exclusive remedy shall be replacement of any defective parts (labor included). To obtain warranty service, immediately notify the dealer from which you purchased the product of any defects. Important: The above warranty shall be void if the cu stomer fails to operate the product in accordance with BenQ’s written instructions, especially the ambient humidity must be in-between 10% and 90%, temperature in-between 0°C and 35°C, altitude lower than 3000 meters, and avoiding to operate the projector in a dusty environment. This warranty give s you specific legal rights, and you may have other rights which vary from country to country. For other information, please visit www.BenQ.com. Copyright Copyright © 2016 by BenQ Corporatio n. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a re trieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation. All trademarks and registered trademarks are the property of their respective owners. Disclaimer BenQ Corporation makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warr anties, merchantability or fitness for any particular purpose. Further, BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents hereof without ob ligation of BenQ Corporation to notify any person of such revision or changes.