BenQ Ew2740l User Manual
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31 Navigating the main menu Picture Advanced menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. 1. Select Menu from the hot key menu. 2. Use or to select Picture Advanced. 3. Select to go to a sub menu, and then use or to select a menu item. 4. Use or to make adjustments, or use to make selection. 5. To return to the previous menu, select . 6. To exit the menu, select . 50Display Picture Picture Advanced Audio System Mode: StandardPicture Mode Senseye Demo Dynamic Contrast Overscan Display Mode Color Format HDMI RGB PC Range Super ResolutionStandard Low Blue Light Cinema Game Photo sRGB Eco M-book ItemFunctionRange Picture Mode Select a picture mode that best suits the type of images shown on the screen. Standard For basic PC application.
32 Navigating the main menu Low Blue Light Decreases the blue light emitted from the display to reduce the risk of blue light exposure to your eyes. The value for each Low Blue Light mode indicates how much blue light is decreased compared with the Standard mode. Multimedia For viewing multimedia files. -30% Web Surfing For web surfing. -50% Office For office works or office environment.-60% Reading For reading e-books or documents. -70% Cinema Simulates the experience of movie theater and recommended for viewing videos. Game For playing video games. Photo For viewing still images. sRGB For better color matching representation with the peripheral devices, such as printers, digital cameras, etc. Eco For saving electricity with low power consumption by providing minimum brightness for all running programs. M-Book Minimizes the visual differences between the monitor and the connected MacBook series product. User Applies a combination of picture settings defined by users. Senseye Demo Displays the preview of screen images under the selected mode from Picture Mode. The screen will be divided into two windows; the left window demonstrates images of Standard mode, while the right window presents the images under the specified mode.• ON • OFF Dynamic Contrast The function is to automatically detect the distribution of an input visual signal, and then to create the optimal contrast.0 to 5 Overscan Slightly enlarges the input image. Use this feature to hide annoying edge noise if present around your image. Available only when the input source is HDMI, MHL, or D-Sub (VGA converted from Component). • ON • OFF ItemFunctionRange
33 Navigating the main menu Display Mode This feature is provided to allow aspect ratios other than 16:9 to be displayed without geometric distortion. The options under Display Mode will be different depending on the input signal sources. Depending on your selection of Picture Mode, different Display Mode option is pre-set. Change the setting if needed. Full Scales the input image to fill the screen. Ideal for 16:9 aspect images. Aspect The input image is displayed without geometric distortion filling as much of the display as possible. Color Format Determines the color space ( RGB or YUV) based on the detected video signal. You might need to manually set the Color Format if colors shown on the monitor screen do not display properly. If the input source is HDMI or MHL, color format is not selectable. In other words, Color Format is automatically set depending on the input video source. RGB For D-Sub (VGA) input source from PC. YUV For D-Sub (Component converted from VGA) input source from a video device. HDMI RGB PC Range Determines the range of color scales. Select an option that matches the RGB range setting on the connected HDMI or MHL device.• RGB (0 ~ 255) • RGB (16 ~ 235) Super Resolution Simulates high-resolution images by increasing pixel density of low-resolution ones.• ON • OFF • Demo Smart Focus This feature provides a highlight area to focus on certain content, e.g. a YouTube video or a game in windowed mode. Size Determines the size of the highlight area. • Small • Large • OFF H. Position Adjusts the horizontal position of the highlight area.0 ~ 100 V. Position Adjusts the vertical position of the highlight area. 0 ~ 100 Scaling Scales the highlight area. 0 ~ 100 ItemFunctionRange
34 Navigating the main menu Audio menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. 1. Select Menu from the hot key menu. 2. Use or to select Audio. 3. Select to go to a sub menu, and then use or to select a menu item. 4. Use or to make adjustments, or use to make selection. 5. To return to the previous menu, select . 6. To exit the menu, select . ItemFunctionRange Vo l u m e Adjusts the audio volume. 0 ~ 100 Mute Mutes the audio input. • ON • OFF Audio Only mode If enabled, allows to output audio signal from the built-in speakers even without video source.• ON • OFF Audio Select Allow users to select the audio source or let the monitor detect it automatically.• PC Audio • HDMI Audio • Auto Detect 50Display Picture Picture Advanced Audio System Mode: Standard92Volume Mute Audio Only Mode Audio Select
35 Navigating the main menu System menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. 1. Select Menu from the hot key menu. 2. Use or to select System. 3. Select to go to a sub menu, and then use or to select a menu item. 4. Use or to make adjustments, or use to make selection. 5. To return to the previous menu, select . 6. To exit the menu, select . 50Display Picture Picture Advanced Audio System Mode: StandardLanguage Display Time OSD Lock5 Sec. 10 Sec. 15 Sec. 20 Sec. 25 Sec. 30 Sec. OSD Settings Custom Key 1 Custom Key 2 Custom Key 3 DDC/CI HDMI Auto Switch Auto Power Off Resolution Notice
36 Navigating the main menu ItemFunctionRange OSD Settings Language Sets the OSD menu language. The language options displayed on your OSD may differ from those shown on the right, depending on the product supplied in your region. • English • Français • Deutsch • Italiano • Español • Polski • Česky • Magyar • SiCG/BiH/CRO • Română • Nederlands • Русский • Svenska • Português • 日本語 • 繁體中文 • 简体中文 Display Time Adjusts the display time of the OSD menu. • 5 sec. • 10 sec. • 15 sec. • 20 sec. • 25 sec. • 30 sec. OSD Lock Prevents all the monitor settings from being accidentally changed. When this function is activated, the OSD controls and hotkey operations will be disabled. To unlock the OSD controls, press and hold any key for 10 seconds. • YES • NO
37 Navigating the main menu Custom Key 1 Sets the function to be accessed by custom key 1. • Picture Mode • Low Blue Light • Display Mode • Brightness • Contrast • Auto Adjustment • Vo l u m e • Mute • Input • Super Resolution • Smart Focus Custom Key 2 Sets the function to be accessed by custom key 2. Custom Key 3 Sets the function to be accessed by custom key 3. DDC/CI Allows the monitor settings to be set through the software on the PC. DDC/CI, short for Display Data Channel/Command Interface, which was developed by Video Electronics Standards Association (VESA). DDC/CI capability allows monitor controls to be sent via the software for remote diagnostics. • ON • OFF HDMI Auto Switch When this function is activated, HDMI or HDMI / MHL port will be in the input auto select loop. Otherwise, HDMI or HDMI / MHL can only be selected by input select or by hot key.• ON • OFF Auto Power Off Sets the time to power off the monitor automatically in power saving mode.• OFF • 10min. • 20min. • 30min. Resolution Notice Sets whether to display the resolution notice of the recommended resolution when a new input source is detected by the monitor.• ON • OFF Information Displays the current monitor property settings.• Input • Current Resolution • Optimum Resolution (best with the monitor) • Model Name Reset All Resets all mode, color and geometry settings to the factory default values.• YES • NO ItemFunctionRange
38 Troubleshooting Troubleshooting Frequently asked questions (FAQ) The image is blurred. Read the instructions on the link Adjusting the Screen Resolution on the CD, and then select the correct resolution, refresh rate and make adjustments based on these instructions. How do you use a VGA extension cable? Remove the extension cable for the test. Is the image now in focus? If not, optimize the image by working through the instructions in the Adjusting the refresh rate section on the link Adjusting the Screen Resolution. It is normal for blurring to occur due to conduction losses in extension cables. You can minimize these losses by using an extension cable with better conduction quality or with a built-in booster. Does the blurring only occur at resolutions lower than the native (maximum) resolution? Read the instructions on the link Adjusting the Screen Resolution on the CD. Select the native resolution. Pixel errors can be seen. One of several pixels is permanently black, one or more pixels are permanently white, one or more pixels are permanently red, green, blue or another color. • Clean the LCD screen. • Cycle power on-off. • These are pixels that are permanently on or off and is a natural defect that occurs in LCD technology. The image has a faulty coloration. It has a yellow, blue or pink appearance. Go to Picture and Reset Color, and then choose YES to reset the color settings to the factory defaults. If the image is still not correct and the OSD also has faulty coloration, this means one of the three primary colors is missing in the signal input. Now check the signal cable connectors. If any pin is bent or broken off, please contact your dealer to get necessary support. No image can be seen. Is the prompt on the display illuminated in green? If the LED is illuminated in green and there is a message Out of Range on the screen, this means you are using a display mode that this monitor does not support, please change the setting to one of the supported mode. Please read the Preset display modes section from the link Adjusting the Screen Resolution.
39 Troubleshooting Faint shadow from the static image displayed is visible on the screen. • Activate the power management function to let your computer and monitor go into a low power sleep mode when not actively in use. • Use a screensaver to prevent the occurrence of image retention. Is the prompt on the display illuminated in orange? If the LED is illuminated in orange, the power management mode is active. Press any button on the computer keyboard or move the mouse. If that does not help, check the signal cable connectors. If any pin is bent or broken off, please contact your dealer to get necessary support. Is the prompt on the display not illuminated at all? Check the power supply mains socket, the external power supply and the mains switch. The image is distorted, flashes or flickers. Read the instructions on the link Adjusting the Screen Resolution on the CD, and then select the correct resolution, refresh rate and make adjustments based on these instructions. You are running the monitor at its native resolution, but the image is still distorted. Images from different input sources may appear distorted or stretched on the monitor running at its native resolution. To have the optimal display performance of each type of input sources, you can use the Display Mode function to set a proper aspect ratio for the input sources. See Display Mode on page 33 for details. The image is displaced in one direction. Read the instructions on the link Adjusting the Screen Resolution on the CD, and then select the correct resolution, refresh rate and make adjustments based on these instructions. The OSD controls are inaccessible. To unlock the OSD controls when it is preset to be locked, press and hold any key for 10 seconds. No sound can be heard from the built-in speakers. • Check whether the desired cable to input audio signals is properly connected. See Connect the audio cable. on page 12 for details. • Increase the volume (volume may be muted or too low). • Remove your headphone and/or external speakers. (If they are connected to the monitor, the built-in speakers are automatically muted.)
40 Troubleshooting Need more help? If your problems remain after checking this manual, please contact your place of purchase or e-mail us at: [email protected]. No sound can be heard from the connected external speakers. • Remove your headphone (if the headphone is connected to the monitor). • Check whether the headphone jack is properly connected. • If the external speakers are USB-powered, check whether the USB connection is OK. • Increase the volume (volume may be muted or too low) on the external speakers. Sound cannot be muted. • Restart your computer. • Update the graphics and/or audio driver.