BenQ Ew2740l User Manual

							EW Series
LCD Monitor
User Manual
 
						

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Copyright
Copyright © 2013 by BenQ Corporation. All rights reserved. No part of this publication may 
be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any 
language or computer language, in any form or by any means, electronic, mechanical, magnetic, 
optical, chemical, manual or otherwise, without the prior written permission of BenQ 
Corporation.
Disclaimer
BenQ Corporation makes no representations or warranties, either expressed or implied, with 
respect to the contents hereof and specifically disclaims any warranties, merchantability or 
fitness for any particular purpose. Further, BenQ Corporation reserves the right to revise this 
publication and to make changes from time to time in the contents hereof without obligation of 
BenQ Corporation to notify any person of such revision or changes.
The performance of flicker-free may be affected by external factors such as poor cable quality, 
unstable power supply, signal interference, or poor grounding, and not limited to the above 
mentioned external factors. (Applicable for flicker-free models only.)
Power Safety
• The AC plug isolates this equipment from the AC supply.
• The power supply cord serves as a power disconnect device for pluggable equipment. The 
socket outlet should be installed near the equipment and be easily accessible.
• This product should be operated from the type of power indicated on the marked label. If you 
are not sure of the type of power available, consult your dealer or local power company.
• An approved power cord greater or equal to H03VV-F or H05VV-F, 2G or 3G, 0.75mm2 must 
be used.
• For EW2740L/EW2740LE, the power adapter is manufactured by Asian Power Devices 
(DA-50F19).
For EW2440L/EW2440LE, the power adapter is manufactured by Asian Power Devices 
(DA-40C19-ACAB) or Atech (A040219-T61).
• Use only the power adapter supplied with your LCD Monitor. Use of another type of power 
adapter will result in malfunction and/or danger.
• Allow adequate ventilation around the adapter when using it to operate the device or charge 
the battery. Do not cover the power adapter with paper or other objects that will reduce 
cooling. Do not use the power adapter while it is inside a carrying case.
• Connect the power adapter to a proper power source.
• Do not attempt to service the power adapter. There are no service parts inside. Replace the 
unit if it is damaged or exposed to excess moisture.
Please follow these safety instructions for best performance, and long life for your monitor.
 
						

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Care And Cleaning
• Cleaning. Always unplug your monitor from the wall outlet before cleaning. Clean the LCD 
monitor surface with a lint-free, non-abrasive cloth. Avoid using any liquid, aerosol or glass 
cleaners.
• Slots and openings on the back or top of the cabinet are for ventilation. They must not be 
blocked or covered. Your monitor should never be placed near or over a radiator or heat 
source, or in a built-in installation unless proper ventilation is provided.
• Never push objects or spill liquid of any kind into this product.
Servicing
Do not attempt to service this product yourself, as opening or removing covers may expose 
you to dangerous voltages or other risks. If any of the above mentioned misuse or other 
accident such as dropping or mishandling occurs, contact qualified service personnel for 
servicing.
BenQ ecoFACTS
BenQ has been dedicated to the design and development of greener product as part of its 
aspiration to realize the ideal of the Bringing Enjoyment N Quality to Life corporate vision 
with the ultimate goal to achieve a low-carbon society. Besides meeting international regulatory 
requirement and standards pertaining to environmental management, BenQ has spared no 
efforts in pushing our initiatives further to incorporate life cycle design in the aspects of 
material selection, manufacturing, packaging, transportation, using and disposal of the products. 
BenQ ecoFACTS label lists key eco-friendly design highlights of each product, hoping to ensure 
that consumers make informed green choices at purchase. Check out BenQs CSR Website at 
http://csr.BenQ.com/ for more details on BenQs environmental commitments and 
achievements.
 
						

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Table of Contents
Copyright ......................................................................................................................................2
Getting started  .............................................................................................................................5
Getting to know your monitor ................................................................................................7
Front view ....................................................................................................................................................  7
Back view .....................................................................................................................................................  7
Connection ...................................................................................................................................................8
How to assemble your monitor hardware ...........................................................................9
How to use the phone holder .............................................................................................................. 14
How to detach the stand and the base ............................................................................................... 15
Getting the most from your BenQ monitor ...................................................................... 16
How to install the monitor on a new computer  .............................................................................. 17
How to upgrade the monitor on an existing computer  ................................................................. 18
How to install on Windows 8 system  ................................................................................................ 19
How to install on Windows 7 system  ................................................................................................ 20
How to adjust your monitor ................................................................................................. 21
The control panel.....................................................................................................................................  21
Basic menu operation  ............................................................................................................................. 22
Picture optimization  ................................................................................................................................ 24
Customizing the hot keys.......................................................................................................................  24
Adjusting display mode ...........................................................................................................................  24
Choosing an appropriate picture mode ..............................................................................................  25
Connecting the monitor to your MacBook series product ...........................................................  25
Navigating the main menu ......................................................................................................26
Display menu ............................................................................................................................................. 27
Picture menu  ............................................................................................................................................. 29
Picture Advanced menu  ......................................................................................................................... 31
Audio menu  ............................................................................................................................................... 34
System menu  ............................................................................................................................................. 35
Troubleshooting ....................................................................................................................... 38
Frequently asked questions (FAQ) ......................................................................................................  38
Need more help?......................................................................................................................................  40
 
						

							  5   Getting started
Getting started
When unpacking please check you have the following items. If any are missing or damaged, 
please contact the place of purchase for a replacement.
 
BenQ LCD Monitor
Monitor Stand
Monitor Base
Quick Start Guide
 
CD-ROM
 
Power Cord
(Picture may differ from product supplied 
for your region.)
Power Adapter
 
						

							6  Getting started  
Video Cable: D-Sub 
Video Cable: HDMI
(Optional accessory, sold separately)
Video Cable: MHL
Audio Cable
(Optional accessory, sold separately)
Cable strap
• Available accessories and the pictures shown here may differ from the actual contents and the product supplied 
for your region. For cables that are not supplied with your product, you can purchase them separately.
• Consider keeping the box and packaging in storage for use in the future when you may need to transport the 
monitor. The fitted foam packing is ideal for protecting the monitor during transport.
Always keep the product and accessories out of reach of small children. 
 
						

							  7   Getting to know your monitor
Getting to know your monitor
Front view
Back view
1.  Control buttons
2.  Power button
12
3.  D-Sub socket
4.  HDMI socket
5.  HDMI / MHL socket
6.  Audio Line In
7.  Kensington lock slot
8.  Speakers
9.  Headphone jack
10. DC power input jack
• Above diagram may vary depending on the model.
• Picture may differ from product supplied for your region.
5
8109
6
87
3
4
 
						

							8  Getting to know your monitor  
Connection
The following connection illustrations are for your reference only. For cables that are not 
supplied with your product, you can purchase them separately.
For detailed connection methods, see page 11 - 12.
 
						

							  9   How to assemble your monitor hardware
How to assemble your monitor hardware
 
If the computer is turned on you must turn it off before continuing. 
Do not plug-in or turn-on the power to the monitor until instructed to do so.
1. Attach the monitor base.
Please be careful to prevent damage to the monitor. Placing the screen surface on an object like a stapler or a 
mouse will crack the glass or damage the LCD substrate voiding your warranty. Sliding or scraping the monitor 
around on your desk will scratch or damage the monitor surround and controls. 
Protect the monitor and screen by clearing a flat open 
area on your desk and placing a soft item like the 
monitor packaging bag on the desk for padding.
Gently lay the screen face down on a flat clean padded 
surface.
 
Attach the monitor stand to the monitor base as 
illustrated until it locks in place.
Tighten the screw on the bottom of the monitor base 
as illustrated.
To secure or release a screw, a screwdriver or a coin is 
required.
21
or
 
						

							10  How to assemble your monitor hardware  
Orient and align the stand arm with the monitor, then 
push them together until they click and lock into place.
Tighten the screw that fixes the stand to the monitor. 
To secure or release a screw, a screwdriver or a coin is 
required.
Carefully lift the monitor, turn it over and place it 
upright on its stand on a flat even surface.
You should position the monitor and angle the screen to 
minimize unwanted reflections from other light sources.
If the screen size is 24 inches, your monitor is an edge to 
edge monitor and should be handled with care. Adjust the 
screen angle by placing your hands on the top and on the 
base of the monitor as illustrated. Excessive force on the 
display is prohibited.
(EW2440)
1
2
-5O ~ +20O-5O ~ +20O
-5O ~ +20O-5O ~ +20O