BenQ E2420hd User Manual

  31   How to adjust your monitor
System menu
1. Press the MENU key to display the main 
menu.
2. Press the   or   keys to select 
SYSTEM 
and then press the 
ENTER key to enter the 
menu.
3. Press the   or   keys to move the 
highlight to a menu item and then press 
the 
ENTER key to select that item.
4. Press the   or   keys to make 
adjustments or selections.
5. To return to the previous menu, press the 
MENU button.
SYSTEMMODE: Standard
Input
OSD Settings
DDC/CI
Information
HDMI Auto Switch
Reset...

32  How to adjust your monitor  
H. Position Adjusts the horizontal 
position of the OSD menu. Press the   or   keys to 
change the settings. 0 to 100
V. Position Adjusts the vertical 
position of the OSD menu.0 to 100
Display Time Adjusts the display time of 
the OSD menu.• 5 Sec.
• 10 Sec.
• 15 Sec.
• 20 Sec.
• 25 Sec.
• 30 Sec.
OSD Lock Prevents all the monitor 
settings from being 
accidentally changed. 
When this function is 
activated, the OSD 
controls and hotkey 
operations will be...

  33   How to adjust your monitor
*DDC/CI, short for Display Data Channel/Command Interface, which was developed by Video Electronics 
Standards Association (VESA). DDC/CI capability allows monitor controls to be sent via the software for 
remote diagnostics.
Reset All Resets all mode, color and 
geometry settings to the 
factory default values.Press the   or   keys to 
change the settings. • YES
• NO
 

34 Troubleshooting  
7. Troubleshooting
Frequently asked questions (FAQ)
The image is blurred:
Read the instructions on the link Adjusting the Screen Resolution on the CD, and then select the 
correct resolution, refresh rate and make adjustments based on these instructions.
How do you use a VGA extension cable?
Remove the extension cable for the test. Is the image now in focus? If not, optimize the image by 
working through the instructions in the Adjusting the refresh rate section on the link Adjusting...

  35   Troubleshooting
Is the prompt on the display illuminated in orange?
If the LED is illuminated in orange, the power management mode is active. Press any button on 
the computer keyboard or move the mouse. If that does not help, check the signal cable 
connectors. If any pin is bent or broken off, please contact your dealer to get necessary support.
Is the prompt on the display not illuminated at all?
Check the power supply mains socket, the external power supply and the mains switch.
The image is...

36 Trouble s hooting   
USB devices are not working:
•Check whether upstream and downstream USB are properly connected.
•Install a corresponding USB device driver if available.
Need more help?
If your problems remain after checking this manual, please contact your place of purchase or 
e-mail us at: [email protected].