BenQ E2420hd User Manual

							Welcome
LCD Monitor
User Manual
E2220HD
E2420HD
 
						

							Copyright
Copyright © 2010 by BenQ Corporation. All rights reserved. No part of this publication may be 
reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language 
or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, 
chemical, manual or otherwise, without the prior written permission of BenQ Corporation.
Disclaimer
BenQ Corporation makes no representations or warranties, either expressed or implied, with 
respect to the contents hereof and specifically disclaims any warranties, merchantability or fitness 
for any particular purpose. Further, BenQ Corporation reserves the right to revise this publication 
and to make changes from time to time in the contents hereof without obligation of BenQ 
Corporation to notify any person of such revision or changes.
Please follow these safety instructions for best performance, 
and long life for your monitor
Power Safet y
•The AC plug isolates this equipment from the AC supply.
•The power supply cord serves as a power disconnect device for pluggable equipment. The 
socket outlet should be installed near the equipment and be easily accessible.
•This product should be operated from the type of power indicated on the marked label. If you 
are not sure of the type of power available, consult your dealer or local power company.
•An approved power cord greater or equal to H03VV-F or H05VV-F, 2G or 3G, 0.75mm2 must 
be used.
Care And Cleaning
•Cleaning. Always unplug your monitor from the wall outlet before cleaning. Clean the LCD 
monitor surface with a lint-free, non-abrasive cloth. Avoid using any liquid, aerosol or glass 
cleaners.
•Slots and openings on the back or top of the cabinet are for ventilation. They must not be 
blocked or covered. Your monitor should never be placed near or over a radiator or heat 
source, or in a built-in installation unless proper ventilation is provided.
•Never push objects or spill liquid of any kind into this product.
Servicing
•Do not attempt to service this product yourself, as opening or removing covers may expose 
you to dangerous voltages or other risks. If any of the above mentioned misuse or other 
accident such as dropping or mishandling occurs, contact qualified service personnel for 
servicing.
 
						

							Table of Contents
Copyright .......................................................................................................................... 2
Disclaimer ......................................................................................................................... 2
Getting started  .................................................................................................................. 4
Getting to know your monitor  ........................................................................................ 6
Front view  ........................................................................................................................................6
Back view  .........................................................................................................................................6
How to assemble your monitor hardware ...................................................................... 7
How to detach the stand base  .......................................................................................................12
Getting the most from your BenQ monitor ................................................................. 13
How to install the monitor on a new computer  ..........................................................................14
How to upgrade the monitor on an existing computer  ..............................................................15
How to install on Windows 7 system  ...........................................................................................16
How to install on Windows Vista systems  ...................................................................................17
How to install on Windows XP system  ........................................................................................18
Picture optimization ...................................................................................................... 19
How to adjust your monitor .......................................................................................... 20
The control panel  ..........................................................................................................................20
Hot key mode  ................................................................................................................................21
Main menu mode  ..........................................................................................................................22
Troubleshooting ............................................................................................................. 34
Frequently asked questions (FAQ)  ...............................................................................................34
Need more help?  ............................................................................................................................36
 
						

							4  Getting started  
1. Getting started
When unpacking please check you have the following items. If any are missing or damaged, please 
contact the place of purchase for a replacement.
 
BenQ LCD Monitor
Monitor Base
Quick Start Guide
 
CD-ROM
 
Power Cord
(Picture may differ from product 
supplied for your region.)
Video Cable: D-Sub E2420HD
 
						

							  5   Getting started
Consider keeping the box and packaging in storage for use in the future when you may need to transport 
the monitor. The fitted foam packing is ideal for protecting the monitor during transport.
Video Cable: DVI-D 
(Optional accessory for models with 
DVI inputs, sold separately)
Video Cable: HDMI
(Optional accessory for models with 
HDMI inputs, sold separately)
Audio Cable
USB Cable
 
Headphone hook
 
						

							6  Getting to know your monitor  
2. Getting to know your monitor
Front view
Back view
 Above diagram may vary depending on the model.1. Speakers
2. AC Power Input jack
3. Line In and Line Out
4. Cable clip
5. HDMI socket x 2
6. DVI-D socket
7. D-Sub socket
8. USB port x 1 (upstream; connecting to the 
PC)
9. Lock switch
10.USB port x 2 (downstream; connecting to 
USB devices)
11. Headphone jack
12.USB port x 2 (downstream; connecting to 
USB devices)
13.Headphone hook indicators (two inverted 
triangles)
14.Control buttons
15.Power button
E2420HD
358 13
11
10
116 2794
12
512
14
15
 
						

							  7   How to assemble your monitor hardware
3. How to assemble your monitor hardware
If the computer is turned on you must turn it off before continuing. 
Do not plug-in or turn-on the power to the monitor until instructed to do so. 
1. Attach the monitor base.
Please be careful to prevent damage to the monitor. 
Placing the screen surface on an object like a stapler or a 
mouse will crack the glass or damage the LCD substrate 
voiding your warranty. Sliding or scraping the monitor 
around on your desk will scratch or damage the monitor 
surround and controls. 
Protect the monitor and screen by clearing a flat open area 
on your desk and placing a soft item like the monitor 
packaging bag on the desk for padding.
Gently lay the screen face down on a flat clean padded 
surface.
While holding the monitor firmly against the desk, pull 
the monitor stand arm upwards clear of the monitor. 
Orient and align the stand base socket with the end of the 
stand arm, then push them together until they click and 
lock into place. 
Gently attempt to pull them back apart to check that they 
have properly engaged.
Carefully lift the monitor, turn it over and place it upright 
on its stand on a flat even surface.
You should position the monitor and angle the screen to 
minimize unwanted reflections from other light sources. 
 
E2420HD
-5O ~ +20O-5O ~ +20O
 
						

							8  How to assemble your monitor hardware  
2. Connect the PC video cable 
To Connect the D-Sub Cable
Connect the plug of the D-Sub cable (at the end without 
the ferrite filter) to the monitor video socket. Connect the 
other end of the cable (at the end with the ferrite filter) to 
the computer video socket.
Tighten all finger screws to prevent the plugs from 
accidently falling out during use.
To Connect the DVI-D Cable
Connect the plug of the DVI-D cable (at the end without 
the ferrite filter) to the monitor video socket. Connect the 
other end of the cable (at the end with the ferrite filter) to 
the computer video socket.
Tighten all finger screws to prevent the plugs from 
accidently falling out during use.
To Connect the HDMI Cable
Connect the plug of the HDMI cable to one of the two 
HDMI ports on the monitor. 
Connect the other end of the cable to the HDMI port of a 
digital output device.
The video cable included in your package and the socket 
illustrations on the right may vary depending on the LCD 
model.
 
						

							  9   How to assemble your monitor hardware
3. Connect the audio cable.
Connect the audio cable between the socket on the rear of 
the monitor (Line In) and your computer audio outlet. If 
you prefer using external speakers, please also use another 
audio cable (usually supplied with the speakers) to 
connect the monitor (Line Out) to the input/Line In jack 
of the speakers.
You may connect headphones to the headphone jack 
found on the left side of the monitor. See picture on the 
right.
 
4. Connect USB Devices.
I. Connect the USB cable between the PC and the monitor 
(via the upstream USB port at the back). This upstream 
USB port transmits data between the PC and the USB 
devices connected to the monitor.
II. Connect USB devices via other USB ports 
(downstream) on the monitor. These downstream USB 
ports transmit data between connected USB devices and 
the upstream port. 
See picture on the right.
III. You can plug 2 more USB devices to the USB ports 
(downstream) found on the left side of the monitor. 
See picture on the right.
TV OUT
PDIF-OUTS
D
I
F
-O
U
TI
II
 
III
 
						

							10  How to assemble your monitor hardware  
5. Connect the power cable to the monitor.
Plug one end of the power cord into the socket labelled 
‘POWER IN’ on the rear of the monitor. Do not connect 
the other end to a power outlet just yet. 
6. Route the cables via the cable clip.
Release the cable retaining clip by squeezing the clip 
inwards as illustrated. 
Position the cables together and re-insert the clip over 
them to retain the cables neatly in place behind the 
monitor stand.
7. Install the headphone hook (optional step).
You can install the headphone hook to place your 
headphone. It is useful when your headphone is not in use.
I. Hold and insert the two tabs of the headphone hook into 
the two slots (part of the vents).
These two slots are located under the two inverted 
triangles (picture shown on the right).
II. When you hear the click, the hook is attached to the 
vents and is ready to use.
The maximum load capacity of the headphone hook is 
500g.
I
II