BenQ E2200hd User Manual

							  31   How to adjust your monitor
Audio menu
1. Press the MENU key to display the main 
menu.
2. Press the   or   keys to select AUDIO 
and then press the ENTER key to enter the 
menu.
3. Press the   or   keys to move the 
highlight to a menu item and then press 
the ENTER key to select that item.
4. Press the   or   keys to make 
adjustments or selections.
5. To return to the previous menu, press the 
MENU button.
ItemFunctionOperationRange
Volume Adjusts the audio volume
Press the   key to 
increase the volume and 
press the   key to 
decrease the volume.
Mute
Mutes the audio inputPress the   or   keys 
to change the settings.• ON
• OFF
Audio Select
(not available for 
E2200HDA, 
E900HD, 
E900HDA, 
E900HDP, and 
E900HDAP)
Allow users to select the 
audio source or let the 
monitor detect it 
automaticallyPress the   or   keys 
to change the settings.• PC Audio
• HDMI Audio
• Auto Detect
 
						

							32  How to adjust your monitor  
System menu
1. Press the MENU key to display the main 
menu.
2. Press the   or   keys to select SYSTEM 
and then press the ENTER key to enter the 
menu.
3. Press the   or   keys to move the 
highlight to a menu item and then press 
the ENTER key to select that item.
4. Press the   or   keys to make 
adjustments or selections.
5. To return to the previous menu, press the 
MENU button.
ItemFunctionOperationRange
Input Use this to change the 
input to that appropriate 
to your video cable 
connection type.
Analog-only models do 
not have the Input 
function.
Press the   or   keys to 
change the settings. • DVI
• D-sub
• HDMI 
(available for 
E2200HD, 
E2400HD, 
M2200HD and 
M2400HD 
only)
OSD Settings - Press ENTER to enter the OSD Settings menu.
 
						

							  33   How to adjust your monitor
Language Sets the OSD menu 
language.Press the   or   keys to 
change the settings. 
The language options 
displayed on your OSD 
may differ from those 
shown on the right, 
depending on the product 
supplied in your region.
• English
• French
• German
• Italian
• Spanish
• Polish
• Japanese
• Czech
• Traditional 
Chinese
• Hungarian
• Simplified 
Chinese
• Serbo-Croatian
• Romanian
• Dutch
• Russian
• Swedish
• Portuguese
H. Position Adjusts the horizontal 
position of the OSD menu. 
Press the   or   keys to 
change the settings. 0 to 100
V. Position Adjusts the vertical 
position of the OSD menu.0 to 100
Display Time Adjusts the display time of 
the OSD menu.• 5 Sec.
• 10 Sec.
• 15 Sec.
• 20 Sec.
• 25 Sec.
• 30 Sec.
 
						

							34  How to adjust your monitor  
*DDC/CI, short for Display Data Channel/Command Interface, which was developed by Video Electronics 
Standards Association (VESA). DDC/CI capability allows monitor controls to be sent via the software for 
remote diagnostics.
OSD Lock Prevents all the monitor 
settings from being 
accidentally changed. 
When this function is 
activated, the OSD 
controls and hotkey 
operations will be 
disabled.Press the   or   keys to 
change the settings. 
To unlock the OSD 
controls when the OSD is 
preset to be locked, press 
and hold the MENU key 
for 15 seconds to enter 
the OSD Lock option and 
make changes. 
Alternatively, you may 
use the  or  keys to 
select OFF in the OSD 
Lock submenu from the 
OSD Settings menu, 
and all OSD controls will 
be accessible.
• YES
• NO
Press MENU to leave the OSD Settings menu.
DDC/CI* Allows the monitor 
settings to be set through 
the software on the PC.Press the ENTER key to 
select this option. Press the 
 or   keys to change 
the settings.• ON
• OFF
Information Displays the current 
monitor property settings.Press the ENTER key to 
select this option.
HDMI Auto 
Switch
(not available 
for 
E2200HDA, 
E900HD, 
E900HDA, 
E900HDP, and 
E900HDAP)When this function is 
activated, HDMI port will 
be in the input auto select 
loop.Otherwise, HDMI 
can only be selected by 
input select or by hot key.Press the ENTER key to 
select this option. Press the 
 or   keys to change 
the settings.• ON
• OFF
Reset All Resets all mode, color and 
geometry settings to the 
factory default values.Press the   or   keys to 
change the settings. • YES
• NO
 
						

							  35   Troubleshooting
7. Troubleshooting
Frequently asked questions (FAQ)
The image is blurred:
Read the instructions on the link Adjusting the Screen Resolution on the CD, and then select 
the correct resolution, refresh rate and make adjustments based on these instructions.
How do you use a VGA extension cable?
Remove the extension cable for the test. Is the image now in focus? If not, optimize the image by 
working through the instructions in the 
Adjusting the refresh rate section on the link 

Adjusting the Screen Resolution. It is normal for blurring to occur due to conduction losses 
in extension cables. You can minimize these losses by using an extension cable with better 
conduction quality or with a built-in booster.
Does the blurring only occur at resolutions lower than the native (maximum) resolution?
Read the instructions on the link Adjusting the Screen Resolution on the CD. Select the 
native resolution.
Pixel errors can be seen:
One of several pixels is permanently black, one or more pixels are permanently white, one or 
more pixels are permanently red, green, blue or another color.
•Clean the LCD screen.
•Cycle power on-off.
•These are pixels that are permanently on or off and is a natural defect that occurs in LCD 
technology.
The image has a faulty coloration:
It has a yellow, blue or pink appearance.
Select MENU > PICTURE > Color > Reset Color, and then choose “YES” in the “Caution” 
message box to reset the color settings to the factory defaults. 
If the image is still not correct and the OSD also has faulty coloration, this means one of the three 
primary colors is missing in the signal input. Now check the signal cable connectors. If any pin is 
bent or broken off, please contact your dealer to get necessary support.
No image can be seen:
Is the prompt on the display illuminated in green?
If the LED is illuminated in green and there is a message “Out of Range” on the screen, this means 
you are using a display mode that this monitor does not support, please change the setting to one 
of the supported mode. Please read the “
Preset display modes” section from the link 

Adjusting the Screen Resolution. 
Faint shadow from the static image displayed is visible on the screen:
•Activate the power management function to let your computer and monitor go into a low 
power sleep mode when not actively in use.
•Use a screensaver to prevent the occurrence of image retention.
 
						

							36 Troubleshooting  
Is the prompt on the display illuminated in orange?
If the LED is illuminated in orange, the power management mode is active. Press any button on 
the computer keyboard or move the mouse. If that does not help, check the signal cable 
connectors. If any pin is bent or broken off, please contact your dealer to get necessary support.
Is the prompt on the display not illuminated at all?
Check the power supply mains socket, the external power supply and the mains switch.
The image is distorted, flashes or flickers:
Read the instructions on the link Adjusting the Screen Resolution on the CD, and then select 
the correct resolution, refresh rate and make adjustments based on these instructions.
You are running the monitor at its native resolution, but the image is still distorted.
Images from different input sources may appear distorted or stretched on the monitor running at 
its native resolution. To have the optimal display performance of each type of input sources, you 
can use the Display Mode function to set a proper aspect ratio for the input sources. See 
Display 
Mode on page 30 
for details.
The image is displaced in one direction:
Read the instructions on the link Adjusting the Screen Resolution on the CD, and then select 
the correct resolution, refresh rate and make adjustments based on these instructions.
The OSD controls are inaccessible:
•To unlock the OSD controls when the OSD is preset to be locked, press and hold the “MENU” 
key for 15 seconds to enter the “OSD Lock” option and make changes. 
•Alternatively, you may use the   or   keys to select “OFF” in the “OSD Lock” submenu 
from the “OSD Settings” menu (under SYSTEM), and all OSD controls will be accessible.
Need more help?
If your problems remain after checking this manual, please contact your place of purchase or 
e-mail us at: [email protected]