BenQ Bl3201pt User Manual
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51 Navigating the main menu Information Displays the current monitor property settings.• Input • Current Resolution • Optimum Resolution (best with the monitor) • Model Name DisplayPort Selects an appropriate DP standard for data transmission. • 1.2 • 1.1 Controller Key 1 Sets the feature or setup menu to be accessed by Controller Key 1.• sRGB • CAD / CAM • Animation • Presentation • Standard • Low Blue Light • Movie • Photo • Eco • M-book • User • Brightness • Vo l u m e • Input Controller Key 2 Sets the feature or setup menu to be accessed by Controller Key 2. Controller Key 3 Sets the feature or setup menu to be accessed by Controller Key 3. Reset All Resets all mode, color and geometry settings to the factory default values.• YES • NO ItemFunctionRange
52 Navigating the main menu Ergonomics menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu. 1. Select ( Menu) from the hot key menu. 2. Use or to select Ergonomics. 3. Select to go to a sub menu, and then use or to select a menu item. 4. Use or to make adjustments, or use to make selection. 5. To return to the previous menu, select . 6. To exit the menu, select . Display Picture Picture Advanced Audio System Ergonomics Eco Mode: Standard Eye Protect Eye Protect meter Smart Reminder Time Interval (min.) Duration (sec.)ON OFF ItemFunctionRange Eye Protect Your monitor comes with a light sensor, which detects the light condition around the monitor and adjusts the monitor backlight automatically. This is to protect your eyes from overexposure to bright light. If the light is sufficient, the monitor brightness is increased. If the monitor is in a poor light, the monitor brightness is decreased. If you prefer to adjust the monitor brightness manually, go to PICTURE > Brightness. • ON • OFF
53 Navigating the main menu Eye Protect Meter Sets to display the light condition around the monitor on the screen.• ON • OFF Smart Reminder Decides to display the pop-up message that reminds you to rest your eyes.• ON • OFF Time interval (min.) Sets the interval of the reminder message. • 20 • 40 • 60 • 80 • 100 Duration (sec.) Sets the time the reminder message lasts on the screen. Alternatively, when the reminder message is displayed, press any key except the power button to hide the message. • 5 • 10 • 15 • 20 • 25 ItemFunctionRange
54 Navigating the main menu Eco menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu. 1. Select ( Menu) from the hot key menu. 2. Use or to select Eco. 3. Select to go to a sub menu, and then use or to select a menu item. 4. Use or to make adjustments, or use to make selection. 5. To return to the previous menu, select . 6. To exit the menu, select . Display Picture Picture Advanced Audio System Ergonomics Eco Mode: Standard ECO Sensor ECO Sensor Meter Sensor RangeON OFF ItemFunctionRange ECO Sensor Your monitor comes with a proximity sensor (called ECO sensor), which detects your presence in front of the monitor within the set range. If the sensor detects no presence, the monitor is turned off in 40 seconds to save power. If the monitor is turned off by the ECO sensor, the power button flashes in green. If the ECO sensor detect no presence for over 2 hours, the monitor will be powered off. Press the power button to turn on the monitor. • ON • OFF
55 Navigating the main menu ECO Sensor Meter Sets to display the countdown to turn off the monitor. • ON • OFF Sensor Range Decides how far the sensor can detect. • Near • Middle • Far ItemFunctionRange
56 Troubleshooting Troubleshooting Frequently asked questions (FAQ) The image is blurred. Read the instructions on the link Adjusting the Screen Resolution on the CD, and then select the correct resolution, refresh rate and make adjustments based on these instructions. How do you use a VGA extension cable? Remove the extension cable for the test. Is the image now in focus? If not, optimize the image by working through the instructions in the Adjusting the refresh rate section on the link Adjusting the Screen Resolution. It is normal for blurring to occur due to conduction losses in extension cables. You can minimize these losses by using an extension cable with better conduction quality or with a built-in booster. Does the blurring only occur at resolutions lower than the native (maximum) resolution? Read the instructions on the link Adjusting the Screen Resolution on the CD. Select the native resolution. Pixel errors can be seen. One of several pixels is permanently black, one or more pixels are permanently white, one or more pixels are permanently red, green, blue or another color. • Clean the LCD screen. • Cycle power on-off. • These are pixels that are permanently on or off and is a natural defect that occurs in LCD technology. The image has a faulty coloration. It has a yellow, blue or pink appearance. Go to Picture and Reset Color, and then choose YES to reset the color settings to the factory defaults. If the image is still not correct and the OSD also has faulty coloration, this means one of the three primary colors is missing in the signal input. Now check the signal cable connectors. If any pin is bent or broken off, please contact your dealer to get necessary support. No image can be seen. Is the prompt on the display illuminated in green? If the LED is illuminated in green and there is a message Out of Range on the screen, this means you are using a display mode that this monitor does not support, please change the setting to one of the supported mode. Please read the Preset display modes section from the link Adjusting the Screen Resolution.
57 Troubleshooting Faint shadow from the static image displayed is visible on the screen. • Activate the power management function to let your computer and monitor go into a low power sleep mode when not actively in use. • Use a screensaver to prevent the occurrence of image retention. Is the prompt on the display illuminated in orange? If the LED is illuminated in orange, the power management mode is active. Press any button on the computer keyboard or move the mouse. If that does not help, check the signal cable connectors. If any pin is bent or broken off, please contact your dealer to get necessary support. Is the prompt on the display not illuminated at all? Check the power supply mains socket, the external power supply and the mains switch. The image is distorted, flashes or flickers. Read the instructions on the link Adjusting the Screen Resolution on the CD, and then select the correct resolution, refresh rate and make adjustments based on these instructions. You are running the monitor at its native resolution, but the image is still distorted. Images from different input sources may appear distorted or stretched on the monitor running at its native resolution. To have the optimal display performance of each type of input sources, you can use the Display Mode function to set a proper aspect ratio for the input sources. See Display Mode on page 45 for details. The image is displaced in one direction. Read the instructions on the link Adjusting the Screen Resolution on the CD, and then select the correct resolution, refresh rate and make adjustments based on these instructions. The OSD controls are inaccessible. To unlock the OSD controls when it is preset to be locked, press and hold any key for 10 seconds. No sound can be heard from the connected external speakers. • Remove your headphone (if the headphone is connected to the monitor). • Check whether the headphone jack is properly connected. • If the external speakers are USB-powered, check whether the USB connection is OK. • Increase the volume (volume may be muted or too low) on the external speakers.
58 Troubleshooting Need more help? If your problems remain after checking this manual, please contact your place of purchase or e-mail us at: [email protected]. No sound can be heard from the built-in speakers: • Check whether Line In is properly connected. • Increase the volume (volume may be muted or too low). • Remove your headphone and/or external speakers. (If they are connected to the monitor, the built-in speakers are automatically muted.) The light sensor of the monitor does not work well. The light sensor is located at the front bottom of the monitor. Please check: • If you have removed the sensor protection sticker. • If the Eye Protect function is set to ON. Check Ergonomics > Eye Protect. • If there are any obstacles in front of the sensor that keep the sensor from detecting the light properly. • If there are any objects or clothing in bright colors in front of the sensor. Bright colors (especially white and fluorescent colors) reflect light and the sensor cannot detect the main light sources. The ECO sensor of the monitor does not work well. • The ECO sensor is located at the front bottom of the monitor. Check if there are any obstacles in front of the sensor that keep the sensor from detecting your presence properly. • If you have removed the sensor protection sticker. • The colors and the materials of your clothes may affect the detection. Adjust the sensor range if needed. See Sensor Range on page 55 for more information. • Adjust the distance between you and the monitor. If none of the proceeding actions works, it is probably because the materials of your clothes are unique and cannot be detected by the ECO sensor. Please be noted that this is neither a manufacturing defect nor is the sensor damaged. You should turn off the ECO sensor for now in Eco > ECO Sensor.