BenQ Bl2400pt User Manual

  41   How to adjust your monitor
*DDC/CI, short for Display Data Channel/Command Interface, which was developed by Video Electronics 
Standards Association (VESA). DDC/CI capability allows monitor controls to be sent via the software for 
remote diagnostics.
 

42  How to adjust your monitor  
Ergonomics menu
Available menu options may vary depending on the input sources, functions and settings. Menu 
options that are not available will become grayed out.
1. Press the 
MENU key to display the main 
menu.
2. Press the   or   keys to select 
ERGONOMICS and then press the ENTER 
key to enter the menu.
3. Press the   or   keys to move the 
highlight to a menu item and then press 
the 
ENTER key to select that item.
4. Press the   or   keys to make 
adjustments or...

  43   How to adjust your monitor
Time interval 
(min.)Sets the interval of the 
reminder message.Press the   or   keys to 
change the settings. 20 ~ 100
Duration 
(sec.)Sets the time the reminder 
message lasts on the 
screen.
Alternatively, when the 
reminder message is 
displayed, press any 
key except the power 
button to hide the 
message.
Press the   or   keys to 
change the settings. 5 ~ 25
 

44  How to adjust your monitor  
Eco menu
Available menu options may vary depending on the input sources, functions and settings. Menu 
options that are not available will become grayed out. 
1. Press the 
MENU key to display the main 
menu.
2. Press the   or   keys to select 
ECO and 
then press the 
ENTER key to enter the 
menu.
3. Press the   or   keys to move the 
highlight to a menu item and then press 
the 
ENTER key to select that item.
4. Press the   or   keys to make 
adjustments or selections....

  45   Troubleshooting
7. Troubleshooting
Frequently asked questions (FAQ)
The image is blurred:
Read the instructions on the link Adjusting the Screen Resolution on the CD, and then select the 
correct resolution, refresh rate and make adjustments based on these instructions.
How do you use a VGA extension cable?
Remove the extension cable for the test. Is the image now in focus? If not, optimize the image by 
working through the instructions in the Adjusting the refresh rate section on the link...

46 Troubleshooting  
Is the prompt on the display illuminated in orange?
If the LED is illuminated in orange, the power management mode is active. Press any button on 
the computer keyboard or move the mouse. If that does not help, check the signal cable 
connectors. If any pin is bent or broken off, please contact your dealer to get necessary support.
Is the prompt on the display not illuminated at all?
Check the power supply mains socket, the external power supply and the mains switch.
The image is...

  47   Troubleshooting
•If there are any objects or clothing in bright colors in front of the sensor. Bright colors 
(especially white and fluorescent colors) reflect light and the sensor cannot detect the main 
light sources.
The ECO sensor of the monitor does not work well.
•The ECO sensor is located at the front bottom of the monitor. 
Check if there are any obstacles in front of the sensor that keep the 
sensor from detecting your presence properly.
•The colors and the materials of your clothes may...