Belkin Router F5D8236-4 User Manual
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79N Wireless Router sectionstable of c ontents1 2345678 109 TR o Ubles Hoo TIN g I can’t connect to the Internet wirelessly, but my network name is listed� I can’t connect to the Internet wirelessly � If you are unable to connect to the Internet from a wireless computer, please check the following items: 1� Make sure the LEDs on the front panel are as below: • The “router” LED should be on. • The “modem” LED should be on, and not blinking. • The “internet” LED should be on, and not blinking. • The “wireless” LED should be on, not blinking. 2 � Open your wireless utility software by clicking on the icon in the system tray at the bottom, right-hand corner of the screen. 3 � The exact window that opens will vary depending on the model of wireless card you have; however, any of the utilities should have a list of “Available Networks”—those wireless networks it can connect to. d oes the name of your wireless network appear in the results? Yes, my network name is listed—go to the troubleshooting solution titled “I can’t connect to the Internet wirelessly, but my network name is listed”. No, my network name is not listed—go to the troubleshooting solution titled “I can’t connect to the Internet wirelessly, and my network name is not listed”. If the name of your network is listed in the “Available Networks” list, please follow the steps below to connect wirelessly: 1� Click on the correct network name in the “Available Networks” list. 2 � If the network has security (encryption) enabled, you will need to enter the network key. For more information regarding security, see the section entitled “Changing the Wireless Security Settings”. 3 � Within a few seconds, the tray icon in the lower, left-hand corner of your screen should turn green, indication of a successful connection to the network.
80N Wireless Router sectionstable of c ontents1 2345678 109 TR o Ubles Hoo TIN g • My wireless network performance is inconsistent. • Data transfer is sometimes slow. • Signal strength is poor. • Difficulty establishing and/or maintaining a Virtual Private Network (VPN) connection � Wireless technology is radio-based, which means connectivity and the throughput performance between devices decreases when the distance between devices increases. Other factors that will cause signal degradation (metal is generally the worst culprit) are obstructions such as walls and metal appliances. Note also that connection speed may decrease as you move farther away from the Router. In order to determine if wireless issues are related to range, we suggest temporarily moving the computer, if possible, five to 10 feet from the Router. Changing the wireless channel—Depending on local wireless traffic and interference, switching the wireless channel of your network can improve performance and reliability. The default channel the Router is shipped with is channel 11; you may choose from several other channels depending on your region. See the section on page 41 entitled “Changing the Wireless Channel” for instructions on how to choose other channels. I can’t connect to the Internet wirelessly, and my network name is not listed� If the correct network name is not listed under “Available Networks” in the wireless utility, please attempt the following troubleshooting steps: 1� Temporarily move computer, if possible, five to 10 feet from the Router. Close the wireless utility, and reopen it. If the correct network name now appears under “Available Networks”, you may have a range or interference problem. Please see the suggestions discussed in the section titled “Placement of your N Wireless Router” of this User Manual. 2 � Using a computer that is connected to the Router via a network cable (as opposed to wirelessly), ensure that “Broadcast SSID” is enabled. This setting is found on the Router’s wireless “Channel and SSID” configuration page. If you are still unable to access the Internet after completing these steps, please contact Belkin Technical Support.
81N Wireless Router sectionstable of c ontents1 2345678 109 TR o Ubles Hoo TIN g I am having difficulty setting up Wired e quivalent Privacy (WeP) security on my belkin Router � 1� Log into your Router. Open your web browser and type in the IP address of the Router. ( The Router’s default is 192.168.2.1.) Log into your Router by clicking on the “Login” button in the top right-hand corner of the screen. You will be asked to enter your password. If you never set a password, leave the “Password” field blank and click “Submit”. Click the “Wireless” tab on the left of your screen. Select the “Encryption” or “Security” tab to get to the security settings page. 2 � Select “128-bit WEP” from the drop-down menu. 3 � After selecting your WEP encryption mode, you can type in your hex WEP key manually, or you can type in a passphrase in the “Passphrase” field and click “Generate” to create a WEP key from the passphrase. Click “Apply Changes” to finish. You must now set all of your clients to match these settings. A hex (hexadecimal) key is a mixture of numbers and letters from A-F and 0-9. For 128-bit WEP, you need to enter 26 hex keys. For example: C3 03 0 f af 4b b 2 C3 d 4 4b C3 d 4 e7 e 4 = 128-bit key Limiting the wireless transmit rate—Limiting the wireless transmit rate can help improve the maximum wireless range and connection stability. Most wireless cards have the ability to limit the transmission rate. To change this property, go to the Windows Control Panel, open “Network Connections” and double-click on your wireless card’s connection. In the properties dialog, select the “Configure” button on the “General” tab (Windows 98 users will have to select the wireless card in the list box and then click “Properties”), then choose the “Advanced” tab and select the rate property. Wireless client cards are usually set to automatically adjust the wireless transmit rate for you, but doing so can cause periodic disconnects when the wireless signal is too weak; as a rule, slower transmission rates are more stable. Experiment with different connection rates until you find the best one for your environment. Note that all available transmission rates should be acceptable for browsing the Internet. For more assistance, see your wireless card’s user manual.
82N Wireless Router sectionstable of c ontents1 2345678 109 TR o Ubles Hoo TIN g I am having difficulty setting up Wired e quivalent Privacy (WeP) security on a belkin client card � The client card must use the same key as the Router. For instance, if your Router uses the key 00112233445566778899A ABBCC, then the client card must be set to the exact same key. 1� Double-click the Signal Indicator icon to bring up the “Wireless Network” screen. 2 � The “Advanced” button will allow you to view and configure more options of your card. 3 � Once the “Advanced” button is clicked, the Belkin Wireless L AN Utility will appear. This Utility will allow you to manage all the advanced features of the Belkin Wireless Card. 4 � Under the “Wireless Network Properties” tab, select a network name from the “Available Networks” list and click the “Properties” button. 5 � Under “Data Encryption”, select “WEP”. 6 � Ensure that the check box “The key is provided for me automatically” at the bottom is unchecked. If you are using this computer to connect to a corporate network, please consult your network administrator if this box needs to be checked. 7� Type your WEP key in the “Network key” box. 4 � Click “Apply Changes” to finish. Encryption in the Router is now set. Each of your computers on your wireless network will now need to be configured with the same security settings. W aRNINg : If you are configuring the Router from a computer with a wireless client, you will need to ensure that security is turned on for this wireless client. If this is not done, you will lose your wireless connection. Note to Mac users: Original Apple AirPort products support 64-bit encryption only. Apple AirPort 2 products can support 64-bit or 128- bit encryption. Please check your Apple AirPort product to see which version you are using. If you cannot configure your network with 128-bit encryption, try 64-bit encryption.
83N Wireless Router sectionstable of c ontents1 2345678 109 TR o Ubles Hoo TIN g do belkin products support WP a/WP a2? Note: To use WPA security, all your clients must be upgraded to drivers and software that support it. At the time of this FAQ publication, a security patch download is available, for free, from Microsoft. This patch works only with the Windows XP operating system. Important: A WEP key is a mixture of numbers and letters from A-F and 0-9. For 128-bit WEP, you need to enter 26 keys. This network key needs to match the key you assign to your Router. For example: C3 03 0 f af 4b b 2 C3 d 4 4b C3 d 4 e7 e 4 = 128-bit key 8 � Click “OK”, and then “Apply” to save the settings. If you are not using a Belkin wireless client card, please consult the manufacturer’s user manual for that wireless client card. Download the patch here: http://www.microsoft.com/downloadS/details.aspx?FamilyID=662bb74d- e7c1-48d6-95ee-1459234f4483 You also need to download the latest driver for your Belkin 802.11g Wireless Desktop or Notebook Network Card from the Belkin support site. Other operating systems are not supported at this time. Microsoft’s patch only supports devices with WPA-enabled drivers such as Belkin 802.11g products. Download the latest driver at http://www.belkin.com/support
84N Wireless Router sectionstable of c ontents1 2345678 109 TR o Ubles Hoo TIN g I am having difficulty setting up Wireless Protected access (WP a) security on a belkin wireless client card for a home network � Clients must use the same key that the Router uses. For instance, if the key is “Smith Family Network Key” in the Router, the clients must also use that same key. 1� Double-click the Signal Indicator icon to bring up the “Wireless Network” screen. The “Advanced” button will allow you to view and configure more options of your card. 2 � Once the “Advanced” button is clicked, the Belkin Wireless Utility will appear. This Utility will allow you to manage all the advanced features of the Belkin Wireless Card. 3 � Under the “Wireless Network Properties” tab, select a network name from the “Available Networks” list and click the “Properties” button. 4 � Under “Network Authentication”, select “WPA-PSK. 5 � Type your WPA key in the “Network key” box. Important: WPA-PSK is a mixture of numbers and letters from A-Z and 0-9. For WPA-PSK you can enter eight to 63 characters. This network key needs to match the key you assign to your Router. 6 � Click “OK, then “Apply” to save the settings. I am having difficulty setting up Wireless Protected access (WP a) security on my belkin Router for a home network � 1� From the “Security Mode” drop-down menu, select “WPA-PSK”. 2 � Enter your pre-shared key. This can be from eight to 63 characters and can be letters, numbers, symbols, or spaces. This same key must be used on all of the clients that you set up. For example, your PSK might be something like: “Smith family network key”. 3 � Click “Apply Changes” to finish. You must now set all clients to match these settings.
85N Wireless Router sectionstable of c ontents1 2345678 109 TR o Ubles Hoo TIN g 1� Under Windows XP, click “Star t > Control Panel > Network Connections”. I am N oT using a belkin client card for a home network and I am having difficulty setting up Wireless Protected a ccess (WPa) security � If you are not using a Belkin Wireless Desktop or Wireless Notebook Network Card that is not equipped with WPA-enabled software, a file from Microsoft called “Windows XP Support Patch for Wireless Protected Access” is available for free download. Download the patch from Microsoft by searching the knowledge base for Windows XP WPA. Note: The file that Microsoft has made available works only with Windows XP. Other operating systems are not supported at this time. You also need to ensure that the wireless card’s manufacturer supports WPA and that you have downloaded and installed the latest driver from their support site. Supported Operating Systems: • Windows XP Professional • Windows XP Home Edition 2� Right-clicking on “Wireless Networks” and selecting properties will display the following screen. Ensure the “Use Windows to configure my wireless network settings” check box is checked.
86N Wireless Router sectionstable of c ontents1 2345678 109 TR o Ubles Hoo TIN g 3� Select the network to which you are trying to connect and click on “Properties”. You will see the following screen.4� For a home or small business user, select “WPA-PSK” under “Network Authentication”. 5 � Select “TKIP” or “AES” under “Date Encryption”. This setting will have to be identical to the Router that you set up. 6 � Type in your encryption key in the “Network key” box. Important: Enter your pre-shared key. This can be from eight to 63 characters and can be letters, numbers, or symbols. This same key must be used on all of the clients that you set up. 7� Click “OK” to apply settings. What’s the difference between 802 �11g and draft 802 �11n? Currently there are three commonly used wireless networking standards, which transmit data at very different maximum speeds. Each is based on the designation for certifying network standards. The most common wireless networking standard, 802.11g, can transmit information up to 54Mbps; 802.11a also supports up to 54Mbps, but in the 5GHz frequency; and 802.11n draft specification can connect at up to 300Mbps. See the chart on the next page for more detailed information. (4) (5) (6) (7)
87N Wireless Router sectionstable of c ontents1 2345678 109 TR o Ubles Hoo TIN g belkin Wireless Comparison Chart Wireless Technology g ( 8 0 2 �11g ) e nhanced (1x1 draft 8 0 2 �11n ) N and N+ (draft 802 �11n with MIMo )N1 (draft 802 �11n with MIMo ) s peed/ data Rate* Up to 54Mbps* Up to 150Mbps*Up to 300Mbps*Up to 300Mbps* f requency Common household devices such as cordless phones and microwave ovens may inter fere with the unlicensed band 2.4GHz Common household devices such as cordless phones and microwave ovens may inter fere with the unlicensed band 2.4GHzCommon household devices such as cordless phones and microwave ovens may inter fere with the unlicensed band 2.4GHzCommon household devices such as cordless phones and microwave ovens may inter fere with the unlicensed band 2.4GHz Compatibility Compatible with 8 0 2 .11b / gCompatible with 802.11b/g, draft 802.11n and Belkin G+ MIMOCompatible with draft 802.11n** and 802.11b/g Compatible with draft 802.11n** and 802.11b/g Coverage* Up to 400 ft.*Up to 1,000 ft.*Up to 1,200 ft.*Up to 1,400 ft.* a dvantage Common— widespread use for Internet sharing Better coverage and consistent speed and rangeEnhanced speed and coverage Leading edge— best coverage and throughput *Distance and connection speeds will var y depending on your networking environment. **This Router is compatible with products based on the same version of the draft 802.11n specifications and may require a software upgrade for best results. Technical s upport You can find technical support information at http://www.belkin.com/ networking or www.belkin.com/support/.
88N Wireless Router sectionstable of c ontents1 2345678910 INfoRM aTI oN fCC s tatement de Cla RaTI oN of CoN foRMIT y WITH fCC RU les foR eleCTR oMagNeTIC C oMPaTIb IlIT y television reception, which can be determined by turning the equipment off and on, the user is encouraged to try and correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the distance between the equipment and the receiver. • Connect the equipment to an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/ T V technician for help. For IEEE 802.11b/g/n products in the USA market, only channels 1 through 11 can be operated. Selection of other channels is not possible. This device and its antenna(s) must not be co-located or operating in conjunction with any other antenna or transmitter. We, Belkin International, Inc., of 501 West Walnut Street, Compton, CA 90220, declare under our sole responsibility that the device, f 5d 8236-4 complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Caution: e xposure to Radio f requency Radiation The device shall be used in such a manner that the potential for human contact normal operation is minimized. This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator and your body. f ederal Communications Commission Notice This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or Modifications The FCC requires the user to be notified that any changes or modifications to this device that are not expressly approved by Belkin International, Inc., may void the user’s authority to operate the equipment.