Belkin Router F5D7234-4user Manual
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89Wireless G Router sectionstable of c ontents1 2345678 10 9 T Ro Ubles Hoo TInG Problem: My wireless network performance is inconsistent. Data transfer is sometimes slow. Signal strength is poor. I am having difficulty establishing and/or maintaining a Virtual Private Network ( VPN) connection. solution: Wireless technology is radio-based, which means connectivity and the throughput performance between devices decreases when the distance between devices increases. Other factors that will cause signal degradation (metal is generally the worst culprit) are obstructions such as walls and metal appliances. As a result, the typical indoor range of your wireless devices will be between 100 to 200 feet. Note also that connection speed may decrease as you move farther away from the Router or access point. In order to determine if wireless issues are related to range, we suggest temporarily moving the computer, if possible, five to 10 feet away from the Router. Changing the Wireless Channel Depending on local wireless traffic and interference, switching the wireless channel of your network can improve performance and reliability. The default channel the Router is shipped with is channel 11. You may choose from several other channels depending on your region (see the section titled “Changing the Wireless Channel” on page 47 for instructions on how to choose other channels). l imiting the Wireless Transmit Rate Limiting the wireless transmit rate can help improve the maximum wireless range, and connection stability. Most wireless cards have the ability to limit the transmission rate. To change this property, go to the Windows Control Panel, open “Network Connections” and double-click on your wireless card’s connection. In the “Properties” dialog, select the “Configure” button on the “General” tab (Windows 98 users will have to select the wireless card in the list box and then click “Properties”), then choose the “Advanced” tab and select the rate property. Wireless client cards are usually set to automatically adjust the wireless transmit rate for you, but doing so can cause periodic disconnects when the wireless signal is too weak; as a rule, slower transmission rates are more stable. Experiment with different connection rates until you find the best one for your environment; note that all available transmission rates should be acceptable for browsing the Internet. For more assistance, see your wireless card’s user manual.
90Wireless G Router sectionstable of c ontents1 2345678 10 9 T Ro Ubles Hoo TInG Problem: How do I extend the range of my wireless network? solution: Belkin recommends using one of the following products to extend wireless network coverage throughout large homes or offices: • Wireless Access Point: A wireless access point can effectively double the coverage area of your wireless network. An access point is typically placed in the area not currently covered by your G Wireless Router, and is connected to the Router using either an Ethernet cable or through your home’s power lines using two Powerline Ethernet Adapters. • For 802.11g (54g ™) wireless networks, Belkin offers a Wireless G Range Extender/Access Point that can be connected wirelessly to a Belkin G Wireless Router, without requiring an Ethernet cable or Powerline Ethernet Adapters. These Belkin products are available at your local retailer, or can be ordered from Belkin directly. For network /range extension information, please visit: www.belkin.com/networking to find out more about: Wireless G Range Extender/Access Point (F5D7130) Powerline Ethernet Adapter (F5D4070)
91Wireless G Router sectionstable of c ontents1 2345678 10 9 T Ro Ubles Hoo TInG Problem: I am having difficulty setting up Wired Equivalent Privacy (WEP) security on a Belkin Wireless Router or Belkin Access Point. solution: 1� Log into your Wireless Router or Access Point. Open your web browser and type in the IP address of the Wireless Router or Access Point. ( The Router’s default is 192.168.2.1, the Access Point’s default is 192.168.2.254.) Log into your Router by clicking on the “Login” button in the top, right-hand corner of the screen. You will be asked to enter your password. If you never set a password, leave the password field blank and click “Submit”. Click the “Wireless” tab on the left of your screen. Select the “Encryption” or “Security” tab to get to the security settings page. 2 � Select “128-bit WEP” from the drop-down menu. 3 � After selecting your WEP encryption mode, you can type in your hex WEP key manually, or you can type in a passphrase in the “Passphrase” field and click “Generate” to create a WEP key from the passphrase. Click “Apply Changes” to finish. You must now set all of your clients to match these settings. A hex (hexadecimal) key is a combination of numbers and letters from A–F and 0 –9. For 128-bit WEP, you need to enter 26 hex keys. For example: C3 03 0 f af 4 b b2 C3 d4 4 b C3 d4 e7 e4 = 128-bit key 4 � Click “Apply Changes” to finish. Encryption in the Wireless Router is now set. Each of your computers on your wireless network will now need to be configured with the same security settings. W aRn InG: If you are configuring the Wireless Router or Access Point from a computer with a wireless client, you will need to ensure that security is turned on for this wireless client. If this is not done, you will lose your wireless connection. n ote to Mac users: Original Apple AirPort products support 64-bit encryption only. Apple AirPort 2 products can support 64-bit or 128-bit encryption. Please check your Apple AirPort product to see which version you are using. If you cannot configure your network with 128-bit encryption, try 64-bit encryption.
92Wireless G Router sectionstable of c ontents1 2345678 10 9 T Ro Ubles Hoo TInG Problem: I am having difficulty setting up Wired Equivalent Privacy (WEP) security on a Belkin client card (Wireless Network Card or Adapter). solution: The client card must use the same key as the G Wireless Router or access point. For instance, if your Wireless Router or access point uses the key 00112233445566778899A ABBCC, then the client card must be set to the exact same key. 1� Double-click the “Signal Indicator” icon to bring up the “Wireless Network Utility” screen. The “Advanced” button will allow you to view and configure more options of your client card. 2 � Once the “Advanced” button is clicked, the Belkin Wireless L AN Utility will appear. This Utility will allow you to manage all the advanced features of the Belkin client card. 3 � Under the “Wireless Network Properties” tab, select a network name from the “Available Networks” list and click the “Properties” button. 4 � Under “Data Encryption”, select “WEP”. 5 � Ensure the box “The key is provided for me automatically” at the bottom is unchecked. If you are using this computer to connect to a corporate network, please consult your network administrator if this box needs to be checked. 6 � Type your WEP key in the “Network key” box. Important: A WEP key is a combination of numbers and letters from A–F and 0 –7. For 128-bit WEP, you need to enter 26 keys. This network key needs to match the key you assign to your G Wireless Router or access point. For example: C3030faf4bb 2C3 d44 bC3 d4e7e 4 = 128-bit key 7� Click “OK”, and then “Apply” to save the settings. If you are NOT using a Belkin wireless client card, please consult the manufacturer’s user manual for that wireless client card.
93Wireless G Router sectionstable of c ontents1 2345678 10 9 T Ro Ubles Hoo TInG Problem: Do Belkin products support WPA? solution: note: To use WPA security, all your clients must be upgraded to drivers and software that support it. At the time of this publication, a security patch download is available, for free, from Microsoft. This patch works only with the Windows XP operating system. Download the patch here: http://www.microsoft.com/downloads/details.aspx?FamilyID=009d8425- ce2b-47a4-abec-274845dc9e91&displaylang=e n You also need to download the latest driver for your Belkin Wireless 802.11g Desktop or Notebook Network Card from the Belkin support site. Other operating systems are not supported at this time. Microsoft’s patch only supports devices with WPA-enabled drivers such as Belkin 802.11g products. Download the latest drivers at http://www.belkin.com/support. Problem: I am having difficulty setting up Wi-Fi Protected Access (WPA) security on a Belkin Wireless Router or Belkin Access Point for a home network. s olution: 1� From the “Security Mode” drop-down menu, select “WPA-PSK ( n o s e r v e r )”. 2 � For “Encryption Technique”, select “TKIP” or “AES”. This setting will have to be identical on the clients that you set up. 3 � Enter your pre-shared key. This can be from eight to 63 characters and can be letters, numbers, symbols, or spaces. This same key must be used on all of the clients that you set up. For example, your PSK might be something like: “Smith family network key”. 4 � Click “Apply Changes” to finish. You must now set all clients to match these settings.
94Wireless G Router sectionstable of c ontents1 2345678 10 9 T Ro Ubles Hoo TInG Problem: I am having difficulty setting up Wi-Fi Protected Access (WPA) security on a Belkin client card (Wireless Network Card or Adapter) for a home network. s olution: Clients must use the same key that the G Wireless Router or access point uses. For instance, if the key is “Smith Family Network Key” in the G Wireless Router or access point, the clients must also use that same key. 1� Double-click the “Signal Indicator” icon to bring up the “Wireless Network Utility” screen. The “Advanced” button will allow you to view and configure more options of your client card. 2 � Once the “Advanced” button is clicked, the Belkin Wireless L AN Utility will appear. This Utility will allow you to manage all the advanced features of the Belkin client card. 3 � Under the “Wireless Network Properties” tab, select a network name from the “Available Networks” list and click the “Properties” button. 4 � Under “Network Authentication”, select “WPA-PSK (no server)”. 5 � Type your WPA key in the “Network key” box. Important: WPA-PSK is a combination of numbers and letters from A-Z and 0-9. For WPA-PSK, you can enter eight to 63 characters. This network key needs to match the key you assign to your G Wireless Router or access point. 6 � Click “OK”, then “Apply” to save the settings.
95Wireless G Router sectionstable of c ontents1 2345678 10 9 T Ro Ubles Hoo TInG Problem: I am having difficulty setting up Wi-Fi Protected Access (WPA) security on a Belkin client card (Wireless Network Card or Adapter) for a business. solution: 1� Double-click the “Signal Indicator” icon to bring up the “Wireless Network Utility” screen. The “Advanced” button will allow you to view and configure more options of your client card. 2 � Once the “Advanced” button is clicked, the Belkin Wireless L AN Utility will appear. This Utility will allow you to manage all the advanced features of the Belkin client card. 3 � Under the “Wireless Network Properties” tab, select a network name from the “Available Networks” list and click the “Properties” button. 4 � Under “Network Authentication”, select “WPA”. 5 � In the “Authentication” tab, select the settings that are indicated by your network administrator. 6 � Click “OK”, then “Apply” to save the settings.
96Wireless G Router sectionstable of c ontents1 2345678 10 9 T Ro Ubles Hoo TInG Problem: I am having difficulty setting up Wi-Fi Protected Access (WPA) security and I am NOT using a Belkin client card for a home network. solution: If you are NOT using a Belkin WPA Wireless Desktop or Wireless Notebook Network Card and it is not equipped with WPA-enabled software, a file from Microsoft called “Windows XP Support Patch for Wireless Protected Access” is available for free download: http://www.microsoft.com/downloads/search.aspx?displaylang=en note: The file that Microsoft has made available works only with Windows XP. Other operating systems are not supported at this time. You also need to ensure that the wireless card manufacturer supports WPA and that you have downloaded and installed the latest driver from their support site. Supported Operating Systems: • Windows XP Professional • Windows XP Home Edition e nabling WP a-P sK (no server) 1� In systems running Windows XP, click “Start > Control Panel > Network Connections”. 2 � Right-click on the “Wireless Networks” tab. The “Wireless Network Connection Properties” screen appears. Ensure the “Use Windows to configure my wireless network settings” box is checked. 3 � Under the “Wireless Networks” tab, click the “Configure” button, and you will see the client card properties screen. 4 � For a home or small business user, select “WPA-PSK” under “Network Administration”. 5 � Select “TKIP” or “AES” under “Date Encryption”. This setting will have to be identical to the G Wireless Router or access point that you set up. 6 � Type your encryption key in the “Network key” box. Important: Enter your pre-shared key. This can be from eight to 63 characters and can be letters, numbers, or symbols. This same key must be used on all of the clients that you set up. 7� Click “OK” to apply settings.
97Wireless G Router sectionstable of c ontents1 2345678 10 9 T Ro Ubles Hoo TInG What is the difference between 802 �11b, 802 �11g, 802 �11a, and draft- n? Currently there are four levels of wireless networking standards, which transmit data at very different maximum speeds. Each is based on the designation 802.11(x), so named by the IEEE, the board that is responsible for certifying networking standards. The most common wireless networking standard, 802.11b, transmits information at 11Mbps; 802.11a and 802.11g work at 54Mbps; and Draft-N works up to 300Mbps. Draft-N, the precursor to the upcoming 802.11n release, promises speeds that exceed 802.11g, and up to twice the wireless coverage area. See the following chart for more detailed information. Wireless Comparison Chart Wireless Technology 8 0 2 �11b 8 0 2�11g 8 0 2�11a belkin draft- n s peed 11M b p s 54Mbps54MbpsUp to 300Mbps f requency Common household devices such as cordless phones and microwave ovens may inter fere with the unlicensed band 2.4GHz Common household devices such as cordless phones and microwave ovens may inter fere with the unlicensed band 2.4GHz5GHz— uncrowded band Common household devices such as cordless phones and microwave ovens may inter fere with the unlicensed band 2.4GHz Compatibility Compatible with 8 0 2 .11gCompatible with 8 0 2 .11bIncompatible with 802.11b or 8 0 2 .11gCompatible with 802.11g or 8 0 2 .11b Coverage Depends on interference— typically 100 –200 ft. indoorsDepends on interference— typically 100 –200 ft. indoorsInter ference range is typically 50 –100 ft. Up to 800% wider coverage than standard 8 0 2 .11g a dvantage Mature—legacy technology Common— widespread use for Internet sharingLess interference— great for multimedia applicationLeading edge— best coverage and throughput
98Wireless G Router sectionstable of c ontents1 2345678 10 9 T Ro Ubles Hoo TInG Technical s upport You can find technical support information at http://www.belkin.com/ networking or www.belkin.com through the tech support area. If you want to contact technical support by phone, please call: US: 877-736-5771 800-223-5546 ext. 2263 310-898-1100 ext. 2263 UK: 0845 607 77 87 Australia: 1800 235 546 New Zealand: 0800 235 546 Singapore: 65 64857620 Europe: www.belkin.com/support