Belkin Router F5D7231-4 User Manual
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109 Troubleshooting 109 s e c t i o n 2 1 3 4 5 6 7 8 9 10 Problem: I am having difficulty setting up Wi-Fi Protected Access (WPA) security on a Belkin client card (Wireless Network Card or Adapter) for a home network. Solution: Clients must use the same key that the Wireless G Plus Router uses. For instance, if the key is “Smith Family Network Key” in the Wireless G Plus Router, the clients must also use that same key. 1. Double-click the “Signal Indicator” icon to bring up the “Wireless Network Utility” screen. The “Advanced” button will allow you to view and configure more options of your client card. 2. Once the “Advanced” button is clicked, the Belkin Wireless LAN Utility will appear. This Utility will allow you to manage all the advanced features of the Belkin client card. 3. Under the “Wireless Network Properties” tab, select a network name from the “Available Networks” list and click the “Properties” button. 4. Under “Network Authentication”, select “WPA-PSK (no server)”. 5. Type your WPA key in the “Network key” box. Important: WPA-PSK is a combination of numbers and letters from A-Z and 0-9. For WPA-PSK, you can enter eight to 63 characters. This network key needs to match the key you assign to your Wireless G Plus Router. 6. Click “OK”, then “Apply” to save the settings.
111110 Troubleshooting 111110 Troubleshooting Problem: I am having difficulty setting up Wi-Fi Protected Access (WPA) security on a Belkin client card (Wireless Network Card or Adapter) for a business. Solution: 1. Double-click the “Signal Indicator” icon to bring up the “Wireless Network Utility” screen. The “Advanced” button will allow you to view and configure more options of your client card. 2. Once the “Advanced” button is clicked, the Belkin Wireless LAN Utility will appear. This Utility will allow you to manage all the advanced features of the Belkin client card. 3. Under the “Wireless Network Properties” tab, select a network name from the “Available Networks” list and click the “Properties” button. 4. Under “Network Authentication”, select “WPA”. 5. In the “Authentication” tab, select the settings that are indicated by your network administrator. 6. Click “OK”, then “Apply” to save the settings. Problem: I am having difficulty setting up Wi-Fi Protected Access (WPA) security and I am NOT using a Belkin client card for a home network. Solution: If you are NOT using a Belkin WPA Wireless Desktop or Wireless Notebook Network Card and it is not equipped with WPA-enabled software, a file from Microsoft called “Windows XP Support Patch for Wireless Protected Access” is available for free download: http://www.microsoft.com/downloads/search.aspx?displaylang=en Note: The file that Microsoft has made available works only with Windows XP. Other operating systems are not supported at this time. You also need to ensure that the wireless card manufacturer supports WPA and that you have downloaded and installed the latest driver from their support site.
111 Troubleshooting 111 s e c t i o n 2 1 3 4 5 6 7 8 9 10 Supported Operating Systems: • Windows XP Professional • Windows XP Home Edition Enabling WPA-PSK (no server) 1. In systems running Windows XP, click “Start > Control Panel > Network Connections”. 2. Right-click on the “Wireless Networks” tab. The “Wireless Network Connection Properties” screen appears. Ensure the “Use Windows to configure my wireless network settings” box is checked. 3. Under the “Wireless Networks” tab, click the “Configure” button, and you will see the client card properties screen. 4. For a home or small business user, select “WPA-PSK” under “Network Administration”. 5. Select “TKIP” or “AES” under “Date Encryption”. This setting will have to be identical to the Wireless G Plus Router that you set up. 6. Type in your encryption key in the “Network key” box. Important: Enter your pre-shared key. This can be from eight to 63 characters and can be letters, numbers, or symbols. This same key must be used on all of the clients that you set up. 7. Click “OK” to apply settings.
113112 Troubleshooting 113112 Troubleshooting What’s the difference between 802.11b, 802.11g, G Plus, G Plus MIMO, and Pre-N? Currently there are four levels of wireless networking standards, which transmit data at very different maximum speeds. Each is based on the designation for certifying network standards. The most common wireless networking standard, 802.11b, transmits information at 11Mbps; 802.11g works at 54Mbps; G Plus, G Plus MIMO, and Pre- N work at 108Mbps. Pre-N, the precursor to the upcoming 802.11n release, promises speeds that exceed 802.11g, and up to twice the wireless coverage area. See the following chart for more detailed information.
113 Troubleshooting 113 s e c t i o n 2 1 3 4 5 6 7 8 9 10 Wireless Comparison Chart Wireless Technology802.11bG (802.11g) G Plus (802.11g with HSM) G Plus MIMO (802.11g with MIMO MRC) Belkin Pre-N (802.11g with True MIMO) Speed* 11Mbps link rate/baseline 5x faster than 802.11b* 10x faster than 802.11b* 10x faster than 802.11b*15x faster than 802.11b* Frequency Common household devices such as cordless phones and microwave ovens may interfere with the unlicensed band 2.4GHz Common household devices such as cordless phones and microwave ovens may interfere with the unlicensed band 2.4GHz Common household devices such as cordless phones and microwave ovens may interfere with the unlicensed band 2.4GHz Common household devices such as cordless phones and microwave ovens may interfere with the unlicensed band 2.4GHz Common household devices such as cordless phones and microwave ovens may interfere with the unlicensed band 2.4GHz Compatibility Compatible with 802.11gCompatible with 802.11b/gCompatible with 802.11b/gCompatible with 802.11b/gCompatible with 802.11g or 802.11b Coverage* Typically 100–200 ft. indoors Up to 400 ft.* Up to 700 ft.* Up to 1,000 ft.* Up to 1,400 ft.* Advantage Mature—legacy technology Common—widespread use for Internet sharingEnhanced speed and coverage Better coverage and consistent speed at range Leading edge—best coverage and throughput *Distance and connection speeds will vary depending on your networking environment.
114 114 Troubleshooting 115 Free Tech Support* *National call rates may apply www.belkin.com You can find additional support information on our website www.belkin. com through the tech-support area. If you want to contact technical support by phone, please call the number you need from the list below*. C O U N T R Y N U M B E R I N T E R N E T A D R E S S A U S T R I A0 8 2 0 2 0 0 7 6 6 w w w. b elk in .c o m /uk / ne t wo r k ing / B E L G I U M 0 7 0 7 0 0 0 7 3 w w w. b elk in .c o m / nl / ne t wo r k ing / C Z E C H R E P U B L I C 2 3 9 0 0 0 4 0 6 w w w. b elk in .c o m /uk / ne t wo r k ing / D E N M A R K 7 0 1 2 2 4 0 3 w w w. b elk in .c o m /uk / ne t wo r k ing / F I N L A N D 0 9 7 2 5 19 12 3 w w w. b elk in .c o m /uk / ne t wo r k ing / F R A N C E 0 8 - 2 5 5 4 0 0 2 6 w w w. b elk in .c o m / f r/ ne t wo r k ing / G E R M A N Y 0 18 0 - 5 0 0 5 7 0 9 w w w. b elk in .c o m / de / ne t wo r k ing / G R E E C E 0 0 8 0 0 - 4 4 14 2 3 9 0 w w w. b elk in .c o m /uk / ne t wo r k ing / H U N G A R Y 0 6 - 17 7 7 4 9 0 6 w w w. b elk in .c o m /uk / ne t wo r k ing / I C E L A N D 8 0 0 8 5 3 4 w w w. b elk in .c o m /uk / ne t wo r k ing / I R E L A N D 0 818 5 5 5 0 0 6 w w w. b elk in .c o m /uk / ne t wo r k ing / I TA LY 0 2 - 6 9 4 3 0 2 51 w w w. b elk in .c o m / i t / s up p o r t / t e c h / i s s ue s _ mo r e. a s p L U X E M B O U R G 3 4 2 0 8 0 8 5 6 0 w w w. b elk in .c o m /uk / ne t wo r k ing / N E T H E R L A N D S 0 9 0 0 - 0 4 0 0 7 9 0 €0.10 per minutew w w. b elk in .c o m / nl / ne t wo r k ing / N O R W AY 81 5 0 0 2 8 7 w w w. b elk in .c o m /uk / ne t wo r k ing / P O L A N D 0 0 8 0 0 - 4 41 17 3 7 w w w. b elk in .c o m /uk / ne t wo r k ing / P O R T U G A L 7 0 7 2 0 0 6 7 6 w w w. b elk in .c o m /uk / ne t wo r k ing / R U S S I A 4 9 5 5 8 0 9 5 41 w w w. b elk in .c o m / ne t wo r k ing / S O U T H A F R I C A 0 8 0 0 - 9 9 15 2 1 w w w. b elk in .c o m /uk / ne t wo r k ing / S P A I N 9 0 2 - 0 2 4 3 6 6 w w w. b elk in .c o m /e s / s up p o r t / t e c h / ne t wo r k ing s up p o r t .a s p S W E D E N 0 7 - 7 1 4 0 0 4 5 3 w w w. b elk in .c o m / s e / s up p o r t / t e c h / ne t wo r k ing s up p o r t . a s p S W I T Z E R L A N D0 8 - 4 8 0 0 0 2 19 w w w. b elk in .c o m /uk / ne t wo r k ing / U N I T E D K I N G D O M 0 8 4 5 - 6 0 7 7 7 8 7 w w w. b elk in .c o m /uk / ne t wo r k ing / O T H E R C O U N T R I E S + 4 4 - 19 3 3 3 5 2 0 0 0
Caution: Exposure to Radio Frequency Radiation. The radiated output power of this device is far below the FCC radio frequency exposure limits. Nevertheless, the device shall be used in such a manner that the potential for human contact during normal operation is minimized. When connecting an external antenna to the device, the antenna shall be placed in such a manner to minimize the potential for human contact during normal operation. In order to avoid the possibility of exceeding the FCC radio frequency exposure limits, human proximity to the antenna shall not be less than 20cm (8 inches) during normal operation. Federal Communications Commission Notice This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try and correct the interference by one or more of the following measures: FCC Statement DECLARATION OF CONFORMITY WITH FCC RULES FOR ELECTROMAGNETIC COMPATIBILITY We, Belkin International, Inc., of 501 West Walnut Street, Compton, CA 90220, declare under our sole responsibility that the product, F5D7231-4 to which this declaration relates, complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation . 115 Information s e c t i o n 2 1 3 4 5 6 7 8 9 10
117116 Information 117116 Information • Reorient or relocate the receiving antenna. • Increase the distance between the equipment and the receiver. • Connect the equipment to an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. Modifications The FCC requires the user to be notified that any changes or modifications to this device that are not expressly approved by Belkin International, Inc. may void the user’s authority to operate the equipment. Canada-Industry Canada (IC) The wireless radio of this device complies with RSS 139 & RSS 210 Industry Canada. This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B conforme á la norme NMB-003 du Canada. Europe-European Union Notice Radio products with the CE 0682 or CE alert marking comply with the R&TTE Directive (1995/5/EC) issued by the Commission of the European Community. Compliance with this directive implies conformity to the following European Norms (in brackets are the equivalent international standards). • EN 60950 (IEC60950) – Product Safety • EN 300 328 Technical requirement for radio equipment • ETS 300 826 General EMC requirements for radio equipment. To determine the type of transmitter, check the identification label on your Belkin product. Products with the CE marking comply with the EMC Directive (89/336/EEC) and the Low Voltage Directive (72/23/EEC) issued by the Commission of the European Community. Compliance with these directives implies conformity to the following European Norms (in brackets are the equivalent international standards). • EN 55022 (CISPR 22) – Electromagnetic Interference • EN 55024 (IEC61000-4-2,3,4,5,6,8,11) – Electromagnetic Immunity • EN 61000-3-2 (IEC610000-3-2) – Power Line Harmonics • EN 61000-3-3 (IEC610000) – Power Line Flicker • EN 60950 (IEC60950) – Product Safety Products that contain the radio transmitter are labeled with CE 0682 or CE alert marking and may also carry the CE logo. 0560
117 Information 117 s e c t i o n 2 1 3 4 5 6 7 8 9 10 Belkin International, Inc., Limited Lifetime Product Warranty What this warranty covers. Belkin International, Inc. (“Belkin”) warrants to the original purchaser of this Belkin product that the product shall be free of defects in design, assembly, material, or workmanship. What the period of coverage is. Belkin warrants the Belkin product for the lifetime of the product. What will we do to correct problems? Product Warranty. Belkin will repair or replace, at its option, any defective product free of charge (except for shipping charges for the product). What is not covered by this warranty? All above warranties are null and void if the Belkin product is not provided to Belkin for inspection upon Belkin’s request at the sole expense of the purchaser, or if Belkin determines that the Belkin product has been improperly installed, altered in any way, or tampered with. The Belkin Product Warranty does not protect against acts of God such as flood, earthquake, lightning, war, vandalism, theft, normal-use wear and tear, erosion, depletion, obsolescence, abuse, damage due to low voltage disturbances (i.e. brownouts or sags), non-authorized program, or system equipment modification or alteration. How to get service. To get service for your Belkin product you must take the following steps: 1. Contact Belkin International, Inc., at 501 W. Walnut St., Compton CA 90220, Attn: Customer Service, or call (800)-223-5546, within 15 days of the Occurrence. Be prepared to provide the following information: a. The part number of the Belkin product. b. Where you purchased the product. c. When you purchased the product. d. Copy of original receipt. 2. Your Belkin Customer Service Representative will then instruct you on how to forward your receipt and Belkin product and how to proceed with your claim.
119118 Information 119118 Information Belkin reserves the right to review the damaged Belkin product. All costs of shipping the Belkin product to Belkin for inspection shall be borne solely by the purchaser. If Belkin determines, in its sole discretion, that it is impractical to ship the damaged equipment to Belkin, Belkin may designate, in its sole discretion, an equipment repair facility to inspect and estimate the cost to repair such equipment. The cost, if any, of shipping the equipment to and from such repair facility and of such estimate shall be borne solely by the purchaser. Damaged equipment must remain available for inspection until the claim is finalized. Whenever claims are settled, Belkin reserves the right to be subrogated under any existing insurance policies the purchaser may have. How state law relates to the warranty. THIS WARRANTY CONTAINS THE SOLE WARRANTY OF BELKIN. THERE ARE NO OTHER WARRANTIES, EXPRESSED OR, EXCEPT AS REQUIRED BY LAW, IMPLIED, INCLUDING THE IMPLIED WARRANTY OR CONDITION OF QUALITY, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND SUCH IMPLIED WARRANTIES, IF ANY, ARE LIMITED IN DURATION TO THE TERM OF THIS WARRANTY. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you. IN NO EVENT SHALL BELKIN BE LIABLE FOR INCIDENTAL, SPECIAL, DIRECT, INDIRECT, CONSEQUENTIAL OR MULTIPLE DAMAGES SUCH AS, BUT NOT LIMITED TO, LOST BUSINESS OR PROFITS ARISING OUT OF THE SALE OR USE OF ANY BELKIN PRODUCT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. This warranty gives you specific legal rights, and you may also have other rights, which may vary from state to state. Some states do not allow the exclusion or limitation of incidental, consequential, or other damages, so the above limitations may not apply to you. For information on product disposal please refer to http://environmental.belkin.com OPERATES ON CHANNELS 1-13 BEATCZCY IT IE SKPTSEPLESSI EEHUGRDK LVLULTNLMT RONOCHBGTR DEFRFI GBISLI FOR USE IN Restricted Use in Certain Countries Class 2 Equipment