Belkin Router F5D5231-4 User Manual
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58 Manually Configuring Network Settings 58 s e c t i o n 1 2 3 4 5 6 7 8 9 10 Manually Configuring Network Settings in Mac OS X 1. Click on the “System Preferences” icon. 2. Select “Network” (1) from the “System Preferences” menu. 3. Select “Built-in Ethernet” (2) next to “Show” in the “Network” menu. 4. Select the “TCP/IP” tab (3). Next to “Configure” (4), you should see “Manually” or “Using DHCP”. If you do not, check the (2) (3) (4) (5) (1)
59 Manually Configuring Network Settings 59 Manually Configuring Network Settings PPPoE tab (5) to make sure that “Connect using PPPoE” is NOT selected. If it is, you will need to configure your Router for a PPPoE connection type using your user name and password. 5. If “Manually” is selected, your Router will need to be set up for a static IP connection type. Write the address information in the table below. You will need to enter this information into the Router. 6. If not already selected, select “Using DHCP” next to “Configure” (4), then click “Apply Now”. Your network settings are now configured for use with the Router. 60
Manually Configuring Network Settings in Windows 2000, NT, or XP 1. Click “Start”, “Settings”, then “Control Panel”. 2. Double-click on the “Network and dial-up connections” icon (Windows 2000) or the “Network” icon (Windows XP). 3. Right-click on the “Local Area Connection” associated with your network adapter and select “Properties” from the drop-down menu. 4. In the “Local Area Connection Properties” window, click “Internet Protocol (TCP/IP)” and click the “Properties” button. The following screen will appear: 5. If “Use the following IP address” (2) is selected, your Router will need to be set up for a static IP connection type. Write the address information in this table. You will need to enter this information into the Router. 6. If not already selected, select “Obtain an IP address automatically” (1) and “Obtain DNS server address automatically” (3). Click “OK”. Your network settings are now configured for use with the Router. (1) (2) (3) 60 1 2 3 4 5 6 7 8 9 10 s e c t i o n Manually Configuring Network Settings
Manually Configuring Network Settings in Windows 98 or Me 1. Right-click on “My Network Neighborhood” and select “Properties” from the drop-down menu. 2. Select “TCP/IP -> settings” for your installed network adapter. You will see the following window. 3. If “Specify an IP address” is selected, your Router will need to be set up for a static IP connection type. Write the address information in the table below. You will need to enter this information into the Router. 4. Write the IP address and subnet mask from the “IP Address” tab (3). 5. Click the “Gateway” tab (2). Write the gateway address down in the chart. 6. Click the “DNS Configuration” tab (1). Write the DNS address(es) in the chart. 7. If not already selected, select “Obtain IP address automatically” on the IP address tab. Click “OK”. Restart the computer. When the computer restarts, your network settings are now configured for use with the Router. (2) (3)(1) 6261 Manually Configuring Network Settings
In most cases, you will not need to make any changes to your web browser’s settings. If you are having trouble accessing the Internet or the Web-Based Advanced User Interface, then change your browser’s settings to the recommended settings in this section. Microsoft® Internet Explorer 4.0 or Higher 1. Start your web browser. Select “Tools” then “Internet Options”. 2. In the “ Internet Options” screen, there are three selections: “Never dial a connection”, “Dial whenever a network connection is not present”, and “Always dial my default connection”. If you can make a selection, select “Never dial a connection”. If you cannot make a selection, go to the next step. Recommended Web Browser Settings 62 s e c t i o n 1 2 3 4 5 6 7 8 9 10
3. Under the “Internet Options” screen, click on “Connections” and select “LAN Settings…”. 4. Make sure there are no check marks next to any of the displayed options: “Automatically detect settings”, “Use automatic configuration script”, and “Use a proxy server”. Click “OK”. Then click “OK” again in the “Internet Options” page. Netscape® Navigator® 4.0 or Higher 1. Start Netscape. Click on “Edit” then “Preferences”. 2. In the “Preferences” window, click on “Advanced” then select “Proxies”. In the “Proxies” window, select “Direct connection to the Internet”. 6463 Recommended Web Browser Settings
You can find technical support information at www.belkin.com/ networking or www.belkin.com through the tech support area. If you want to contact technical support by phone, please call 877-736-5771. Technical support is available 24-hours-a-day, 7-days-a-week. Problem: Installation CD does not automatically start. Solution: If the CD-ROM does not start the Easy Install Wizard automatically, it could be that the computer is running other applications that are interfering with the CD drive. 1. If the Easy Install Wizard screen does not appear within 20 seconds, navigate to your CD-ROM drive by double-clicking on the “My Computer” icon that is located on your desktop. 2. Next, double-click on the CD-ROM drive (into which you have placed the Easy Installation CD). Double-click on the file named “startup.exe”. 3. Easy Install Wizard should start within a few seconds. If, instead, a window appears showing the files on the CD, double-click on the icon labeled “Setup”. 4. If the Easy Install Wizard still does not start, reference the section titled “Manually Configuring Network Settings” on page 57 of this User Manual for an alternate setup method, or contact Belkin Technical Support toll-free at (877) 736-5771. Problem: Easy Install Wizard cannot find my Router. Solution: If the Easy Install Wizard is not able to find the Router during the installation process, please check the following items: 1. If the Easy Install Wizard is not able to find the Router during the installation process, there may be third-party firewall software installed on the computer attempting to access the Internet. Examples of third-party firewall software are ZoneAlarm, BlackICE PC Protection, McAfee Personal Firewall, and Norton Personal Firewall. Troubleshooting 64 1 2 3 4 5 6 7 8 9 10 s e c t i o n
6665 Troubleshooting 6665 Troubleshooting If you do have firewall software installed on your computer, please make sure that you properly configure it. You can determine if the firewall software is preventing Internet access by temporarily turning it off. If, while the firewall is disabled, Internet access works properly, you will need to change the firewall settings to function properly when it is turned on. Please refer to the instructions provided by the publisher of your firewall software for instructions on configuring the firewall to allow Internet access. 2. Unplug the Router from its power source (wall outlet) for 10 seconds, and then plug the power back in. Ensure that the Router’s power light is on; it should be solid green. If it is not, check to make sure that the AC adapter is properly connected to the Router and plugged into a wall outlet. 3. Ensure that you have a cable (use the cable included with the Router) connected between (1) the network (Ethernet) port on the back of the computer and (2) one of the LAN ports, labeled “1” through “4”, on the back of the Router. Note: The computer should NOT be connected to the port labeled “Internet/WAN” on the back of the Router. 4. Try shutting down and restarting your computer, then rerunning the Easy Install Wizard. If the Easy Install Wizard is still unable to find the Router, reference the section titled “Manually Configuring Network Settings” of page 57 of this User Manual for an alternate setup method, or contact Belkin Technical Support toll-free at (877) 736-5771. Problem: Easy Install Wizard cannot connect my Router to the Internet. Solution: If the Easy Install Wizard is not able to connect the Router to the Internet, please check the following items: 1. Use the troubleshooting suggestions within the Easy Install Wizard. If the troubleshooting screen does not open automatically, click on the “Troubleshoot” button in the lower right-hand corner of the Easy Install Wizard window.
66 Troubleshooting 66 1 2 3 4 5 6 7 8 9 10 s e c t i o n 2. If your ISP requires a user name and password, make sure that you have typed in your user name and password correctly. Some user names require that the ISP’s domain may be at the end of the name. Example: “[email protected]”. The “@myisp.com” part of the user name may need to be typed as well as your user name. If you continue to have no Internet connection, reference the section titled “Manually Configuring Network Settings” on page 57 of this User Manual for an alternate setup method, or contact Belkin Technical Support toll-free at (877) 736-5771. Problem: • The Easy Install Wizard completed installation, but my web browser doesn’t work. • I am unable to connect to the Internet. The “WAN” light on my Router is off, and the “Connected” light is blinking. Solution: If you cannot connect to the Internet, and the “WAN” light is off, and the “Connected” light is blinking, the problem may be that your modem and Router are not connected properly. 1. Make sure the network cable between the modem and the Router is connected. We strongly recommend using the cable that was supplied with your cable or DSL modem for this purpose. The cable should be connected at one end to the Router’s “Internet/WAN” port, and at the other end to the network port on your modem. 2. Unplug the cable or DSL modem from its power source for three minutes. After three minutes, plug it back in. This may cause the modem to recognize the Router. 3. Unplug the Router from its power source , wait 10 seconds, then plug it back in. This will cause the Router to reattempt communication with the modem. If the “WAN” light on the Router is not lit after completing these steps, please contact Belkin Technical Suppor t toll-free at (877)736-5771 .
6867 Troubleshooting 6867 Troubleshooting Problem: • The Easy Install Wizard completed installation, but my web browser doesn’t work. • I am unable to connect to the Internet. The “WAN” light on my Router is on, and the “Connected” light is blinking. Solution: If you cannot connect to the Internet, the “WAN” light is on, and the “Connected” light is blinking, the problem may be that your connection type may not match the ISP’s connection. • If you have a “static IP address” connection, your ISP must assign you the IP address, subnet mask, and gateway address. Please refer to the section entitled “Alternate Setup Method” on page 16 for details on changing this setting. • If you have a “PPPoE” connection, your ISP will assign you a user name and password and sometimes a service name. Make sure the Router connection type is configured to PPPoE and the settings are entered properly. Please refer the section entitled “Alternate Setup Method” on page 16 for details on changing this setting. • You may need to configure your Router to meet the specific requirements of your ISP. If you are still unable to access the Internet after verifying these settings, please contact Belkin Technical Support toll-free at (877) 736-5771.