Belkin Router AC750 DB User Manual

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6 . Click on “Firmware Update” toward the bottom. 7 .  Click the “Choose File” button toward the middle of the screen to search for the file you saved previously.
Note:  
The firmware version in the image above is depicted as an example. Your file name will vary depending on your model and version.  
						

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9 . Click the “Update” button.
10  .  A prompt asking, “Are you sure you want to continue with upgrading?” will appear. Click “OK”.
11  .  A second prompt will open telling you the Router will not          respond during the upgrade and warning you not to remove     the power supply from the Router. Click “OK” once more. 
Congratulations. The firmware has been updated successfully.
8 .  Select the firmware file by left-clicking on it and then click the “Open” button in the lower-right corner of the window. This will take you back into the Router’s interface.  
						

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Resetting the Router
Reset Button – Red 
The “Reset” button is used in rare cases when the Router may function improperly. Resetting the Router will restore the Router’s normal operation while maintaining the programmed settings. You can also restore the factory default settings by using the “Reset” button. Use the restore option in instances where you may have forgotten your custom password.
Resetting the Router 
Push and release the “Reset” button. The lights on the Router will momentarily flash. The “Router” light will begin to blink. When the “Router” light becomes solid again, the reset is complete.
Restoring Your Router to Factory Defaults
Press and hold the “Reset” button for at least 5 seconds, and then release it. The lights on the Router will momentarily flash. The “Router” light will begin to blink. When the “Router” light becomes solid again, the restore is complete.  
						

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Restoring the Router to Default Settings Using the Web Interface
Symptoms
You need to restore the factory defaults using the web interface. This may be because the Router is not performing as expected or you wish to remove all previously configured settings.
Setup steps
1 . Open a web browser on the computer. 
2.  In the address bar of the web browser, type “http://router” or “http://192.168.2.1”. 
3 . Click on “Restore Factory Defaults” in the left-hand column under the “Utilities” heading.  
						

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4 . Click on the “Restore Defaults” button.5.  A warning box will open that says, “Warning: All your settings will be lost. Are you sure you want to do this?” Click “OK”.
6 . The Router will begin the restoring process. Once the restore is complete, the Router will reboot.
Note: This may take several minutes. 
Your Router has successfully been restored to its factory settings.  
						

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TROUBLESHOOTING, SUPPORT, AND WARRANTY
Troubleshooting
I can’t connect to the Internet wirelessly .
If the light on the front of the Router is solid blue, then your Router is connected to the Internet. You may not be connected to the Router’s wireless network. Please refer to “Connect Your Wireless Devices” on page 20 of this manual for instructions.
If your Windows XP computer is running SP2, you will not be able to set up the Router via the wireless setup process. You will need to either update to Windows XP SP3 or complete the setup via a wired connection.
I can’t connect to the Internet wirelessly and my network name is not listed in Available Networks  .
1 . Verify that your Router is on and the front-panel light shows solid blue.
2 . If you are far from the Router, you might try moving closer to see if you might have been out of range.
3 .  Using a computer attached to the Router via a network cable, visit http://router/ and ensure that “Broadcast SSID” is ON. This setting is found on the “Channel and SSID” page.
My wireless network performance is slow, inconsistent, suffers from weak signal, or I’m having difficulty maintaining a VPN  connection  .
Wireless technology is radio-based, which means connectivity and the throughput performance between devices decreases when the distance between devices increases. Other factors that will cause signal degradation (metal is generally the worst culprit) are obstructions such as walls and metal appliances. Note also that connection speed may decrease as you move farther away from the Router.
In order to determine if wireless issues are related to range, we suggest temporarily moving the computer within 10 feet from the Router if possible.
Changing the wireless channel—Depending on local wireless traffic and interference, switching the wireless channel of your network can improve performance and reliability. See the section titled “Changing the Wireless Channel” for instructions on how to choose other channels.  
						

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Limiting the wireless transmit rate—Limiting the wireless transmit rate can help improve range and connection stability. Most wireless cards have the ability to limit the transmission rate. To change this property in Windows, go to the Windows Control Panel, open “Network Connections”, and double-click on your wireless card’s connection. In the properties dialog, select the “Configure” button on the “General” tab, then choose the “Advanced” tab and select the rate property.
Wireless client cards are usually set to automatically adjust the wireless transmit rate for you, but doing so can cause periodic disconnects when the wireless signal is too weak; as a rule, slower transmission rates are more stable. Experiment with different connection rates until you find the best one for your environment. Note that all available transmission rates should be acceptable for browsing the Internet. For more assistance, see your wireless card’s user manual.
I’ve installed this new Router and some of my network clients (computers, game consoles, etc .) are now unable to connect  .
Your new Router came pre-configured with a network name and password, found printed on an attached card. All clients must use this network name and password to connect wirelessly to your Router. You will need to find the network settings on your client, select the network name printed on the card from the list of available networks, and enter the password when prompted to join the wireless network.  
						

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Does the Router support Wireless Protected Access (WPA) security?
The Router ships with WPA/WPA2 security turned on. Windows XP and some older network hardware may require a software update to support WPA/WPA2.
I am having difficulty setting up WPA security on my Router .
1 . Log in to your Router by visiting “http://router/” or “http://192.168.2.1” with your web browser. Click “Security” under the WiFi heading. You should now be on the Security page.
2 . Under Security Mode, select WPA/WPA2-Personal (PSK).
3 .  Select “WPA/WPA2” from the drop-down menu under the Authentication heading.
4 . Enter a password. This can be from 8 – 63 characters of your choice, including spaces and punctuation, OR a 64-digit hexadecimal number (using only the numbers 0–9 and letters A–F).
5 .  Click “Save” to finish. Your wireless connection is now encrypted. Each computer using your wireless network will need to use the new key.
Note: If you are configuring the Router over a wireless connection, you will have to re-connect to the Router after changing any security settings.
Note: Some older networking hardware supports only WEP encryption. If your older computers cannot connect to your network, try 128-bit or 64-bit WEP, or seek software updates from their manufacturers.  
						

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I am having difficulty setting up Wired Equivalent Privacy (WEP) security on my Router .
1 . Log in to your Router. Visit “http://router/” or “http://192.168.2.1” with your web browser. Click “Security” under the WiFi heading. You should now be on the Security page.
2 . Under Security Mode, select the “128-bit WEP” option.
3 .  You may type in a WEP key manually, or generate one from a passphrase. Type a phrase in the “Passphrase” field and click the “Generate” button. A WEP key is composed of 26 hexadecimal digits (0 –9, A–F). For example, C3 03 0F AF 4B B2 C3 D4 4B C3 D4 EE 74 is a valid 128-bit WEP key.
4 . Click “Save” to finish. Your wireless activity is now encrypted. Each computer using your wireless network will need to use the new key.
Note: If you are configuring the Router over a wireless connection, you will have to re-connect to the Router after changing any security settings.
Note: Some older networking hardware supports only 64-bit WEP encryption. If your older computers cannot connect to your network, try 64-bit WEP.
A disk I plugged into the USB port is not showing up on my computer  .
1 . Try unplugging and re-plugging the disk. Please check that the USB connector is firmly plugged into the Router.
2 . If your disk has an optional power supply, please use it while the disk is attached to your Router.
3 .  The Router supports FAT16, FAT32-, or NTFS-formatted disks. Disks in other formats will not appear in the Finder (Mac OS X) or Windows Internet Explorer®.
A disk I plugged into the USB port is not coming on or remains on only for a short time  .
Some drives require more power than the Router’s USB port provides. If your disk has an optional power supply, please use it while the disk is attached to your Router.  
						

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A printer I plugged into the USB port is not showing up on my computer .
1 . Try unplugging and re-plugging the printer. Please check that the USB connector is firmly plugged into the Router.
2 . To print to a printer attached to the Router, your computer must have that printer’s driver installed. Please check that the driver is installed.
3 .  The printer may not be set to auto-connect. Open the USB Print and Storage Center. Check that the printer appears in the list of available devices. View the properties of the printer, and check that “auto-connect” is selected.
A different sort of USB device that I plugged into the USB port is not showing up on my computer  .
Most USB devices other than disks and printers must be accessed via the USB Print and Storage Center.
1 . Try unplugging and re-plugging the device. Please check that the USB connector is firmly plugged into the Router.
2 . Open the USB Print and Storage Center. Check that the device appears in the list of available devices.
3 .  Select the device and click the “Use” button. The device will be virtually connected to your computer until you choose to “Stop Using” the device, or another person requests use of the device.