Avaya Partner Advanced Communications System System Planner Manual

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® Advanced Communications System
21
Form F1: System Speed Dial Supplemental Instructions
Form F1: System Speed Dial Supplemental InstructionsWith System Speed Dialing, a user can dial a stored number by pressing four buttons: the 
f
 button (# on a standard phone) followed by a 3-digit 
code. Storing a telephone number as a Speed Dial number lets users dial more quickly. Other kinds of numbers–such as account codes and other 
dialing sequences–also can be stored as Speed Dial numbers.
The system allows up to 100 System Speed Dial numbers that everyone on the system can use, as well as up to 20 Personal Speed Dial numbers 
for each extension (for the personal use of the extension user). 
Please have the System Speed Dial Numbers form filled out when the technician arrives to install the system. After installation, photocopy this form 
and distribute a copy to everyone using the system. Users should keep this form near their phones for reference when placing calls.
General GuidelinesEach System Speed Dial number is assigned a 3-digit code from 600-699. 
For example, suppose employees frequently call Acme Supplies and Acme’s telephone number is stored for code 620. To call Acme, a user simply 
dials 
f 6 2 0
. If Acme moves, or the phone number changes, program the new telephone number and users still dial 
f 6 2 0
 to reach 
Acme.
Record the following information for each System Speed Dial number: 
Name/CompanyWrite the name of the person or company to which the number belongs. For other types of numbers, such as account codes, enter a description of 
the number.* Column (Marked System Speed Dial Numbers)If users should be able to call a particular System Speed Dial number, regardless of any dialing restrictions placed on their extensions, “mark” the 
number so it can be dialed at all times. Mark the number by placing a check mark in this column, and by pressing * before the number when storing 
it.
For marked numbers, the stored number does not appear on a display phone when a user dials the Speed Dial code. Account codes cannot be 
marked. 
						

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Form F1: System Speed Dial Supplemental InstructionsTelephone NumberWrite the number exactly as it should be dialed. Numbers can be up to 28 digits, including the digits 
0—9, *, #, and the special dialing functions 
discussed next. To store a telephone number, include the dial-out code, toll-call prefix, and area code (if needed), along with the number. 
						

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Form F2a–Disallowed Lists
Form F2a–Disallowed Lists
Disallowed Phone Number Lists (#404) 
Required only if Disallowed List Assignment (#405) is specified on Form F5.
Write the telephone numbers that users are prevented from dialing.
List 1  List 2  List 3  List 4  List 5  List 6  List 7  List 8 
Entry
 Telephone No.
1 
1. Telephone Number can be up to 12 characters, including 0—9, * and #. Write! for wildcard (press Hold to program). 
Entry
 Telephone No.
1 
Entry
 Telephone No.
1 
Entry Telephone No.
1 
Entry Telephone No.
1 
Entry Telephone No.
1 
Entry Telephone No.
1 
Entry Telephone No.
1 
01 01 01 01 01 01 01 01
02 02 02 02 02 02 02 02
03 03 03 03 03 03 03 03
04 04 04 04 04 04 04 04
05 05 05 05 05 05 05 05
06 06 06 06 06 06 06 06
07 07 07 07 07 07 07 07
08 08 08 08 08 08 08 08
09 09 09 09 09 09 09 09
10 10 10 10 10 10 10 10 
						

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Form F2b–Allowed ListsForm F2b–Allowed Lists
Allowed Phone Number Lists (#407) 
Required only if Allowed List Assignment (#408) is specified on Form F5.
Write the telephone numbers that users can dial regardless of assigned restrictions.
List 1  List 2  List 3  List 4  List 5  List 6  List 7  List 8 
Entry
 Telephone No.
1 
1. Telephone Number can be up to 12 characters, including 0—9, * and #. Write! for wildcard (press Hold to program). 
Entry
 Telephone No.
1 
Entry
 Telephone No.
1 
Entry
 Telephone No.
1 
Entry
 Telephone No.
1 
Entry
 Telephone No.
1 
Entry
 Telephone No.
1 
Entry
 Telephone No.
1 
01
02
03
04
05
06
07
08
08
10 
						

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Form F2a & F2b: Instructions for Creating Disallowed and Allowed Lists
Form F2a & F2b: Instructions for Creating Disallowed and Allowed ListsUse this form to specify lists of Disallowed and Allowed telephone numbers. 
You can create up to 8 lists each of Disallowed and Allowed telephone numbers. Each list can have up to 10 numbers.
1. Under the List number, write a name for the list (for example, “Suppliers”).
2. In the “Telephone No.” column, write the entries for the list. You can specify complete telephone numbers or categories of numbers.

To specify a complete number, write it exactly as it would be dialed, including (if needed) a dial-out code, toll-call prefix, and area code.

To specify a category, provide one or more entries to describe an entire class of calls (such as an area code or local exchange). Preventing 
calls to a category may require more than one entry, to allow for different ways of dialing a number (see “Examples of Disallowed List 
Entries” below).
After a list has been created, it can be assigned to an extension (see Form C).
Disallowed Phone Number Lists (#404) With Disallowed lists, you can prevent users from dialing specific telephone numbers or categories (for example, calls to 976 exchanges for pre-
recorded messages such as horoscopes, and calls to 900 area code “chat lines”).
Examples of Disallowed List Entries:
 Preventing Calls to 976 Exchange Numbers 
 Preventing Calls to 900 Area Code
 Preventing International (011) Calls
 Preventing Use of a Specific Local Telephone Company Feature Consisting of a * and Two or Three Digits.Allowed Phone Number Lists (#407)Allowed telephone numbers are exceptions to restrictions. For example, you might put 976 numbers on a Disallowed list, but allow dialing of 976-
1212 for weather reports. Or you might restrict an extension to local dialing only, but assign an Allowed List to permit the user to call specific 
customers or suppliers. 
						

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Form F3–Hunt GroupsForm F3–Hunt Groups
Hunt Group Extensions (#505) 
Assign Extensions to Hunt Groups Assign Extensions to Hunt Groups 
1034
1135
1236
1337
1438
1539
1640
1741
1842
1943
2044
2145
2246
2347
2448
2549
2650
2751
2852
2953
3054
3155
3256
3357
Ext. Jack No.
Group 1
Group 2
Group 3
Group 4
Group 5
Group 6
Group 7
(Voice Mail)
Group 8
(Fax Detection)
Ext. Jack No.
Group 1
Group 2
Group 3
Group 4
Group 5
Group 6
Group 7
(Voice Mail)
Group 8
(Fax Detection) 
						

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Form F3: Instructions for Identifying Hunt Group Assignments
Form F3: Instructions for Identifying Hunt Group AssignmentsTo assign extensions to any of the following groups (each extension can be in one or more groups), write the group number or place a check mark 
in the appropriate columns.Hunt Group Extensions 1—6 (#505)Calls can ring or be transferred to the first non-busy extension in a Hunt Group. A call rings at an extension in a Hunt Group three times; if it is not 
answered, it hunts to the next non-busy extension, continuing until someone answers or the caller hangs up. (If you voice signal a Hunt Group, only 
the first extension is signaled; the call does not keep hunting if there is no answer.) Incoming calls on specific lines can be directed to a Hunt Group 
using Group Call Distribution (#206). Do not put PARTNER Messaging, PARTNER MAIL, or PARTNER MAIL VS extensions in Hunt Groups 1—6.VMS Only (Hunt Group 7)For extensions where PARTNER Messaging, PARTNER MAIL, or PARTNER MAIL VS is connected, check this box to assign the extension to Hunt 
Group 7. For PARTNER Voice Messaging, extensions 78 and 79 need to be assigned to Hunt Group 7. The system recognizes any extensions 
assigned to Hunt Group 7 as Voice Mail Service (VMS–PARTNER Messaging, PARTNER MAIL, PARTNER MAIL VS, or PARTNER Voice 
Messaging) extensions. Do not assign any extensions other than VMS extensions to Hunt Group 7. Also, do not assign PARTNER Messaging, 
PARTNER MAIL, PARTNER MAIL VS, or PARTNER Voice Messaging extensions to any other Hunt Groups, to any Calling or Pickup Groups, or to 
the Night Service Group.Fax Only (Hunt Group 8)Hunt Group 8 is used only for fax detection and transfer. Do not assign any extension other than fax extension to Hunt Group 8. 
						

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Form F4–Forced Account CodeForm F4–Forced Account Code
Forced Account Code List (#409) 
Entry
 Account Code (up to 6 digits)
1 
1. Valid entries are 0—9; Write! for wildcard (press Hold to program).
Write Description Entry
 Account Code (up to 6 digits)
1 Write Description Entry
 Account Code (up to 6 digits)
1 Write Description
01 34 67
02 35 68
03 36 69
04 37 70
05 38 71
06 39 72
07 40 73
08 41 74
09 42 75
10 43 76
11 44 77
12 45 78
13 46 79
14 47 80
15 48 81
16 49 82
17 50 83
18 51 84
19 52 85
20 53 86
21 54 87
22 55 88
23 56 89
24 57 90
25 58 91
26 59 92
27 60 93
28 61 94
29 62 95
30 63 96
31 64 97
32 65 98
33 66 99 
						

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Form F4: Instructions for Forced Account Codes
Form F4: Instructions for Forced Account CodesForced Account Code List (#409)If an extension has been designated for Forced Account Code Entry (#307) on Form F4, the user must dial an account code before an outside 
telephone number can be dialed. Account codes, each up to 16 digits in length, can be used to associate telephone calls with a particular 
department or client. Account codes print on SMDR call reports and on reports generated by call accounting packages.
If Forced Account Code Verification is desired, entries must be made in the Forced Account Code List (#409). When the system verifies an account 
code, it compares only the first six digits of the user-entered account code to the entries in the Forced Account Code List. For a match to be 
successful, the user must dial at least the account code ’s associated list entry, even though the user can dial up to 16 digits for an account code. 
Wildcard entries are allowed on this list.
(R3.0 or later only) Users can dial “911” without entering an account code. 
						

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Form F5–Customized Extensions/Pool Access RestrictionsForm F5–Customized Extensions/Pool Access Restrictions
 
 
E 4NA


A

NA

A 

NA

NA

2

3

P

NA

101112
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
 
 
   
 
 
 
 
 
 
 
 
 
 
  
 
  
 
  
 
   
 
 
       
 
 
 
 
   
Identify Extension Settings
if different from default
Write line numbers or pool access
codes in each column to show desired
Line Ringing options.Identify Line Ringing (CTP) Option if different
from defaultIdentify
Group Assignments Identify Restrictions/Permissions
if different from default
Write line numbers
or pool access
codes for Line
Access Restriction
(#302) or Pool
Access Restriction
(#315)
Outgoing Call
Restriction (#401)
Disallowed List
Assignment (#405)
Allowed List
Assignment (#408)
Pickup Group
Extensions (#501)
Calling Page Group
Extensions (#502)
Hunt Group
Extensions (#505)
VMS Only
Night Service
Group Extensions (#504) FAX Only Ext. Jack No.
Display Language (#303)
Auto Exit Privacy (#304)
Abbreviated Ringing (#305)
Forced Acct. Code Entry (#307)
Distinctive Ringing (#308)
Automatic VMS Cover (#310)
Voice Interrupt on Busy (#312)
Call Coverage Rings (#320)
VMS Cover Rings (#321)
Line Access Mode (#313)
List Individual lines
(#301) for Pooled
Extensions
HybrHybr
idModeModeOnlyOnly
 4
 4
 4
 4
 4
 4
 4
 4
 4
 4
NA

 4NA


 4NA


 4NA


 4 Immediate
    lines
 4DelayedNo Ring
    pools
 4Line/Pools3
Not AssignedOUT
onlyIN
onlyNO
AccessNR


 4
1 - 8 1 - 8 1 - 4 1 - 4 1 - 6 7 8
K
ALL