ATT System 25 MultiLine Telephone User Guide

							Hold
You can hold calls while you attend to other matters and then
pick them up again.After you put a call on hold, you may hang
up the handset without losing the call. To pick up a call you
have placed on hold you must use the same telephone (or one
that shares the same line).
Using Hold
1  Press
The light next to the button of the held call blinks.
2 You can handle other matters without disconnecting the line.
3 To return to the
blinking light.
4 If necessary, liftheld call, press the button next to the
the handset.
5 Continue your conversation.
Hold - Placing Another Call
1  Press
2  Press an idle line button and listen for dial tone. 
3  Place and complete the second call. 
4  To return to the held call, press the button next to the
blinking light.  
						

							Hold (Continued)
Hold - Answering Another Call
1  Press
The light next to the button of the held call blinks.
2 Press the button next to the blinking light.
3 Speak with the caller.
4 To return to the held call, press the button next to the
blinking light. 
						

							Inspect
If your telephone has an attached display, you can use the
button to do the following:
Identifying Calls on Hold
The display is the same as the one shown when the call first
came in, as in these examples:
329 Tango, S
or
OUTSIDE
Identify Programmed Numbers
You can identify the number that is stored on Flexible DSS and
Repertory Dialing buttons, and Last Number Dialed. For
example:
If no number is currently stored, you will see the feature name
instead of numbers on your display:
Determine Status of Outside Lines
The display tells you the number of busy lines out of the total
number of lines in a pool.
In the following example, five of the
12 trunks in the pool of trunks are busy.
005 OF 012 BUSY
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							Inspect (Continued)
Check Features Assigned to Buttons
If you inspect a button other than those shown above, you will
simply see the name of the feature assigned to that button. For
example:
Using the Inspect Feature
While using the Inspect feature, you are able to answer calls.
1  Press 
The display will initially read:
2 Press the button you want to inspect.
Turning Off the Inspect Feature
When you do any of the following, you automatically turn the
Inspect feature off:
 Hang up the handset after being off-hook;
 Lift the handset after being on-hook;
 Allow the display to be idle for 15 seconds.
 Answer an incoming call.
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							Last Number Dialed
You can redial the last number you dialed (up to 16 digits) by
using the
button. 
Numbers are stored in when you use the Speed
Dialing feature or the following buttons:
Numbers are not stored in 
when you use the 
Account Code Entry or Call Accountability features or the
following buttons:
Using Last Number
1 Listen for dial tone.
2  Press
NOTE: If you dialed the last telephone number with any of
the following buttons, you must use the same type of button
to obtain dial tone before you redial:  
						

							Leave Word Calling
You can use the Leave Word Calling feature only if the VOICE
POWER Voice Message System is connected to your System 25.
You may want to use the Leave Word Calling feature for any of
the
n
n
n
following reasons:
The
The
You
You
person you called is busy
call is unanswered
have requested callback for that extension
have been connected to Coverage for that extension
instructions on obtaining messages left at your telephone,
your System Administrator.
d
Leaving Messages While on a Call
1  Press
2 Listen for confirmation tone, then hang up.
NOTE: If you hear fast busy tone instead of confirmation
tone, either the other
to it, or the extension
Leaving Messages
1
2
3
telephone does not have VMS assigned
you dialed is invalid.
When Not on a Call
Listen for dial tone, then press 
Dial the extension of the other person.
Listen for confirmation tone, then hang up.
NOTE: If you hear fast busy tone instead of confirmation
tone, either the other telephone does not have VMS assigned
to it, or the extension you dialed is invalid.
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							Message Waiting
Message Waiting is available on most multiline telephones, and
is a feature that can be used by anyone in the system. Most
telephones have a light that indicates a waiting message.
You may also have a 
button, which you can press to 
turn the light off after you receive messages.  If yor telephone
does not have a
button, you must use a feature access
code to turn it off. 
If you have a button, you can also control the 
message waiting lights on telephones that you provide
Individual Coverage for, or for which you have a
button,  (if you want to check on the feature)
associated with thebutton, go to the section titled
Personal Message Waiting.)
Turning On Message Lights
1  Listen for dial tone, then press
2  Dial the extension number of the other telephone. 
3 Listen for confirmation tone, then hang up.
NOTE: If you hear fast busy tone instead of confirmation
tone, either the other telephone has no message waiting light
or the extension you dialed is invalid.
Turning Off Message Lights
1 Listen for dial tone, then press
NOTE: To turn off your own light, press your 
button.
2 Dial the extension number of the telephone.
3 Listen for confirmation tone, then hang up.
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							Night Service
When the attendant leaves for the night, the system can be set
so that incoming calls either ring a night bell or are directed to
preassigned telephones.See your System Administrator for the
night service access code.
Answering Calls
1 Listen for dial tone.
2 Dial the night service access code.
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							Paging
If your company has a paging system, you may access the
system by using either a button or a code. See your System
Administrator for the paging access code, and for additional
information if you have zoned paging.
Using the Paging System
1 Listen for dial tone.
2  Press
or dial the paging access code. 
NOTE: If you dialed a code, listen for
3 Make your announcement, then hangconfirmation tone.
up.
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							Park
Parked calls are similar to held calls except that they can be
picked up from any telephone.If a parked call is not picked up
within a preset interval (the usual time is two minutes), it will
ring at the telephone that parked the call. You can only park one
call at a time from your telephone.
Parking a Call
1  Press
The light next to the button of the call on hold blinks. 
2  Press and listen for dial tone. 
3  Press
4  Listen for confirmation tone and dial tone. 
5  If the call is for someone else, dial or page that person, 
notifying them of the extension number where the call is 
parked. 
NOTE:  If the person does not answer, press the button next
to the blinking light and complete your conversation 
with the 
caller. 
6  Hang up. 
Picking Up Parked Calls
1  Listen for dial tone, then press
2  Dial the extension number where the call is parked. 
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