ATT System 25 MultiLine Telephone User Guide
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Display (Continued) Screens of a Redirected Call A display for a redirected call has two screens. Each screen includes the following information: n Screen 1. This screen includes a “ >” or “}”,followed by the original telephone extension number and name, if available. Screen 2. This screen includes the extension number and name of the person who placed the call, followed by a call- type symbol. The following double-screen display shows a redirected coverage call: Leave Word Calling If you use the Leave Word Calling feature to notify someone that you have called, your display will show the extension number of the person you are calling and confirm or deny that the message has been sent, as in the following displays.
Display (Continued) Display Symbol Summary Display Symbols for Screen 1 The display symbols that apply to the first character position of Screen 1 and their meanings are provided in the table below. Display symbol Meaning of the symbol >A redirected or coverage call has been sent to the console. }A call is returning to the console from a station that is busy or does not answer; or a call has been redirected using Park or a data terminal feature. &The button has been pressed while handling a call. IThis is a call that was busy and is now available (Busy-to-Idle Reminder). QThe call has been queued using Callback. FThe call has been forwarded to an outside location. TThe call being received is a transferred call. The system can signal you when a busy telephone is available by using the Busy-to-Idle Reminder. Your display shows an “I”, the extension number (or data terminal DDC), and name of the now-idle person. 1354 Asay, J When a call is queued with the Callback feature, the display is the same as the above, but there is a “Q” in place of the “I”.
Display (Continued) Display Symbols for Screen 2 When you receive a redirected call, the last letter on Screen 2 will give you valuable information concerning the call. The display symbols and their meanings are provided in the table below. Display symbolMeaning of the symbol aThis is a data terminal call. bThe covered station was busy. dThe covered station did not answer the call. fThe call sent used Following or Forwarding. This is a DGC call. nThis is a Night Service call. pIf the first redirection symbol is “ >”, the call was picked up using Pickup; if the first redirection symbol is “]”, this is a returning parked call. sSend All Calls was turned on by the covered station. uThe call was to a non-signed-in FPDC. 30
Display (Continued) Programming Your Telephone When you start to will show:program the buttons and/or codes, the display PROGRAM While you are dialing the numbers and/or special characters that you want stored on a button or programmed into a dialing code, the display will show the numbers and/or have dialed, as in the following example: For more information about programmingspecial characters you numbers on your telephone, see the section for “Programming Numbers”. . Inspect Button button allows you to check the number and name, if available, of a person calling you, or of a call that you have on hold. In addition, you can determine the numbers stored on various buttons (such as buttons) and what features is assigned to each button. For more information about the Inspect feature, see the section titled Inspect. 31
Display Functions Thebutton provides access to special features built into your display unit.The buttons at the top of the telephone (next to the display screen) control a clock, calendar, 60-minute timer, and an alarm. When you press the screen displays whatever function you select next.Your display will remain in the “Local” mode until you either place a call, receive a call, or press again. Setting the Clock, Date, or Alarm 1 2 3 4 5 Press The Clock/Calendar Screen appears on the display. Using the Timer 1 2 3 4 5 6 32
Exclusion This feature prevents others from listening in on a shared line. If you are on a call and activate this feature, it will automatically disconnect all other inside lines. To include selected inside people on your call, press before adding them to the call. Activating Exclusion 1 Answer or place a call. 2 Press The light next to this button turns on, NOTE: The Exclusion feature goes off automatically at the end of your call.
Following You can have your personal calls sent to another telephone by using either the Following or the Forwarding feature. To use the Following feature, at a telephone other than your own, you sign in your extension number.To cancel the request, you may either sign out your extension number from that other telephone, or sign in at your own telephone. Although Following and Forwarding send your calls to another telephone, the two features differ slightly. Read the information and procedures for both features and then. use the one that best fits your need. Signing In - At Another Phone 1 Listen for 2 Dial your 3 Dial your 4 Listen fordial tone, then press own extension number. extension number again. confirmation tone, then hang up. Signing Out - At Another Phone 1 Listen for dial tone, then press 2 Dial your extension number. 3 Dial . 4 Listen for confirmation tone, then hang up. Signing Out All Extensions This procedure signs out all extension numbers that have been signed in at this telephone except for the one normally assigned to it. 1 Listen for dial tone, then press 2 Listen for confirmation tone and hang up.
Forwarding You can have your personal calls sent to another telephone or to an outside number. Unlike the Following feature, you do not need to sign in your extension number at the other telephone. Instead, simply forward your calls to another location while you are still at your own telephone. Read the information and procedures for both the Forwarding and Following features.Then use the feature that best fits your needs. NOTE: Your System Administrator may or may not allow your telephone to forward calls to outside telephone numbers. Check with your System Administrator for any restrictions you may have concerning this feature. Forwarding Calls 1 2 3At your own telephone, dial Dial the extension number of the other telephone. or Dial the outside line access code and the telephone number of the other phone. Listen for confirmation tone, then hang up. Canceling Forwarding 1 At your own telephone, press 2 Dial your own extension number. 3 Dial your extension number again. 4 Listen for confirmation tone, then hang up. 35
Hands-Free Answering When you use the Hands-Free Answering feature on any of the telephones listed below, you can answer inside calls without lifting your handset. n All Built-in-Speakerphone (BIS) telephones n All telephones with a Hands-Free Answer on Intercom button n All telephones with a Hands-Free Unit (HFU) n 5-, 10-, 22-, and 34-Button telephones without an HFU If your telephone has an attached display, you cannot use the Hands-Free feature when you are using the Directory or Inspect feature. Turning On Hands-Free Answering 1 If your telephone has a button, press this button. The light next to this button turns on. 2 Press The light next to this button turns on. Answering Calls 1 Listen for the beep that announces a call. 2 If you have a or a button, begin speaking. or If you have only a button, lift the handset and begin speaking. (Continued) 36
Hands-Free Answering (Continued) NOTE: If you have only a Speaker button, you can hear the caller, but the caller cannot hear you until you pick up the handset. If you have a Speakerphone and Microphone, or button, you can hear the caller and the caller can without lifting your handset. To temporarily keep the caller from hearing you, a HFAI/MIC hear you press Press this button again to speak. Ending Calls 1 2 3If you had to use the handset to talk, hang up. or If you were able to talk Hands-Free, press Press or Press your NOTE: Be sure to turn this feature off before leaving your phone unattended, or incoming calls cannot be covered by other System 25 features, such as Forwarding, Coverage, or Send All Calls, etc. 37