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ATT System 25 MultiLine Telephone User Guide

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    							Display (Continued)
    Screens of a Redirected Call
    A display for a redirected call has two screens. Each screen
    includes the following information:
    n Screen 1. This screen includes a “ >” or “}”,followed by the
    original telephone extension number and name, if available.
    Screen 2.  This screen includes the extension number and
    name of the person who placed the call, followed by a call-
    type symbol.
    The following double-screen display shows a redirected coverage
    call:
    Leave Word Calling
    If you use the Leave Word Calling feature to notify someone that
    you have called, your display will show the extension number of
    the person you are calling and confirm or deny that the message
    has been sent, as in the following displays. 
    						
    							Display (Continued)
    Display Symbol Summary
    Display Symbols for Screen 1
    The display symbols that apply to the first character position of
    Screen 1 and their meanings are provided in the table below.
    Display symbol
    Meaning of the symbol
    >A redirected or coverage call has been
    sent to the console.
    }A call is returning to the console from
    a station that is busy or does not
    answer; or a call has been redirected
    using Park or a data terminal feature.
    &The  button has been pressed
    while handling a call.
    IThis is a call that was busy and is now
    available (Busy-to-Idle Reminder).
    QThe call has been queued using
    Callback.
    FThe call has been forwarded to an
    outside location.
    TThe call being received is a transferred
    call.
    The system can signal you when a busy telephone is available by
    using the Busy-to-Idle Reminder. Your display shows an “I”,
    the extension number (or data terminal DDC), and name of the
    now-idle person.
    1354 Asay, J
    When a call is queued with the Callback feature, the display is
    the same as the above, but there is a “Q” in place of the “I”. 
    						
    							Display (Continued)
    Display Symbols for Screen 2
    When you receive a redirected call, the last letter on Screen 2
    will give you valuable information concerning the call. The
    display symbols and their meanings are provided in the table
    below.
    Display symbolMeaning of the symbol
    aThis is a data terminal call.
    bThe covered station was busy.
    dThe covered station did not answer the
    call.
    fThe call sent used Following or
    Forwarding.
    This is a DGC call.
    nThis is a Night Service call.
    pIf the first redirection symbol is “ >”,
    the call was picked up using Pickup; if
    the first redirection symbol is “]”, this
    is a returning 
    parked call.
    sSend All Calls was turned on by the
    covered station.
    uThe call was to a non-signed-in FPDC.
    30 
    						
    							Display (Continued)
    Programming Your Telephone
    When you start to
    will show:program the buttons and/or codes, the display
    PROGRAM
    While you are dialing the numbers and/or special characters that
    you want stored on a button or programmed into a dialing code,
    the display will show the numbers and/or
    have dialed, as in the following example:
    For more information about programmingspecial characters you
    numbers on your
    telephone, see the section for “Programming Numbers”.
    .
    Inspect Button
    button allows you to check the number and name, 
    if available, of a person calling you, or of a call that you have on
    hold.  In addition, you can determine the numbers stored on
    various buttons (such as
    buttons) and
    what features is assigned to each button.  For more information 
    about the Inspect feature, see the section titled Inspect. 
    31 
    						
    							Display Functions
    Thebutton provides access to special features built into 
    your display unit.The buttons at the top of the telephone (next
    to the display screen) control a clock, calendar, 60-minute timer,
    and an alarm.
    When you press 
    the screen displays whatever function
    you select next.Your display will remain in the “Local” mode
    until you either place a call, receive a call, or press
    again.
    Setting the Clock, Date, or Alarm
    1
    2
    3
    4
    5
    Press
    The Clock/Calendar Screen appears on the display.
    Using the Timer
    1
    2
    3
    4
    5
    6
    32 
    						
    							Exclusion
    This feature prevents others from listening in on a shared line.
    If you are on a call and activate this feature, it will automatically
    disconnect all other inside lines. To include selected inside people
    on your call, press
    before adding them to the call. 
    Activating Exclusion
    1 Answer or place a call.
    2 Press 
    The light next to this button turns on,
    NOTE: The Exclusion feature goes off automatically at the
    end of your call. 
    						
    							Following
    You can have your personal calls sent to another telephone by
    using either the Following or the Forwarding feature. To use the
    Following feature, at a telephone other than your own, you sign
    in your extension number.To cancel the request, you may
    either sign out your extension number from that other telephone,
    or sign in at your own telephone.
    Although Following and Forwarding send your calls to another
    telephone, the two features differ slightly. Read the information
    and procedures for both features and then. use the one that best
    fits your need.
    Signing In - At Another Phone
    1 Listen for
    2 Dial your
    3 Dial your
    4 Listen fordial tone, then press 
    own extension number.
    extension number again.
    confirmation tone, then hang up.
    Signing Out - At Another Phone
    1  Listen for dial tone, then press
    2 Dial your extension number.
    3 Dial  .
    4 Listen for confirmation tone, then hang up.
    Signing Out All Extensions
    This procedure signs out all extension numbers that have been
    signed in at this telephone except for the one normally assigned
    to it.
    1 Listen for dial tone, then press 
    2 Listen for confirmation tone and hang up. 
    						
    							Forwarding
    You can have your personal calls sent to another telephone or to
    an outside number. Unlike the Following feature, you do not
    need to sign in your extension number at the other telephone.
    Instead, simply forward your calls to another location while you
    are still at your own telephone.
    Read the information and procedures for both the Forwarding
    and Following features.Then use the feature that best fits your
    needs.
    NOTE: Your System Administrator may or may not allow your
    telephone to forward calls to outside telephone numbers. Check
    with your System Administrator for any restrictions you may
    have concerning this feature.
    Forwarding Calls
    1
    2
    3At your own telephone, dial 
    Dial the extension number of the other telephone.
    or
    Dial the outside line access code and the telephone number
    of the other phone.
    Listen for confirmation tone, then hang up.
    Canceling Forwarding
    1  At your own telephone, press
    2  Dial your own extension number. 
    3  Dial your extension number again. 
    4 Listen for confirmation tone, then hang up.
    35 
    						
    							Hands-Free Answering
    When you use the Hands-Free Answering feature on any of the
    telephones listed below, you can answer inside calls without
    lifting your handset.
    n All Built-in-Speakerphone (BIS) telephones
    n All telephones with a Hands-Free Answer on Intercom
    button
    n All telephones with a Hands-Free Unit (HFU)
    n 5-, 10-, 22-, and 34-Button telephones without an HFU
    If your telephone has an attached display, you cannot use the
    Hands-Free feature when you are using the Directory or Inspect
    feature.
    Turning On Hands-Free Answering
    1  If your telephone has a button, press
    this button.
    The light next to this button turns on.
    2  Press
    The light next to this button turns on.
    Answering Calls
    1 Listen for the beep that announces a call.
    2  If you have a 
    or  a 
    button, begin speaking. 
    or
    If you have only a button, lift the handset and 
    begin speaking.
    (Continued)
    36 
    						
    							Hands-Free Answering (Continued)
    NOTE: 
    If you have only a Speaker button, you can hear the
    caller, but the caller cannot hear you until you pick up the
    handset.
    If you have a Speakerphone and Microphone, or
    button, you can hear the caller and the caller can
    without lifting your handset.
    To temporarily keep the caller from hearing you,
    a HFAI/MIC
    hear you
    press
    Press this button again to speak.
    Ending Calls
    1
    2
    3If you had to use the handset to talk, hang up.
    or
    If you were able to talk Hands-Free, press 
    Press  or
    Press your
    NOTE: Be sure to turn this feature off before leaving your phone
    unattended, or incoming calls cannot be covered by other
    System 25 features, such as Forwarding, Coverage, or Send All
    Calls, etc.
    37 
    						
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