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ATT Spirit ConnectT/R Owners Manual

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Page 21

FeaturesInteractionsLimitations
HFAIIf a SPIRIT Telephone is attached to theHFAI cant be turned on or
ConnecT/R and if HFAI is on, telephone device
off from telephone device.
will not ring on intercom calls.
HoldIf SPIRIT Telephone places a call on hold andTelephone device cannot
telephone device goes off-hook, device may connectpick up a call placed on
to next idle (available) line, depending on how you
hold by attached SPIRIT
set MODE and whether SPIRIT Telephone is on- orTelephone.
off-hook.
Line...

Page 22

18
FeaturesInteractionsLimitations
Message LightWhen telephone device is in use, Message light onNone.
SPIRIT Telephone (if one is attached) will flash on
and off as an alert. To turn this Alert feature off,
press [ 1 ] [ # ] on the SPIRIT Telephone without
lifting the receiver. To reactivate the Alert feature,
press [ 1 ] [ H ] on the SPIRIT Telephone without
lifting the receiver. After a power failure, the Alert
feature will be reactivated.
Night Service (1223/2448If feature is on, device will behave...

Page 23

Troubleshooting
This section should help you determine theRemember that the way your SPIRIT System
cause of problems you might encounter andwas customized may influence how a particular
help you resolve them. It begins with generaldevice operates. Call the AT&T Helpline at
problems, then is categorized according to the
1-800-628-2888 if you need assistance.
types of telephone devices you may have
attached to your ConnecT/R.
Operational DifficultyWhat to Check
Ringing
Outside call doesnt ringDo Not...

Page 24

20
Operational DifficultyWhat to Check
Hold
The call is lostSomeone else picked up the held call
Other party hung up
Telephone device cant access call put on hold by
SPIRIT Telephone
Miscellaneous
No dial toneNot Eligible for Automatic Line Selection active*
All available lines are in use
Not Available active on some lines*
Wont dial outOutside Restriction active*
ADMIN switch set to 2,3, or 4
[ H ] and [ # ] dont work on intercomTelephone device cant access SPIRIT feature
dial codes
ConnecT/R is very...

Page 25

Operational DifficultyWhat to Check
Cordless Telephone
Doesnt ringSPIRIT customized ringing and line-use options*
Receiver out of range
Low batteries in cordless phone
Ringing switch on cordless phone not on
Cant return to OFF modeRe-extend antenna then return phone to OFF
mode before collapsing antenna
Move closer to the cordless base station (conver-
sation range may be greater than on/off range)
Calls are noisy or have staticCordless telephones are subject to the same
interferences when connected via...

Page 26

22
Operational DifficultyWhat to Check
Ring pattern not the same as SPIRIT TelephoneThis is common; there is nothing wrong.
Range is short.Move the base to a more central location.
Wall mount the base unit (elevating it may
increase its range).
Be sure the base unit is at least three feet from
metal structures or objects.
Locate the base at least six feet from electromag-
netic sources or microprocessor equipment.
If the receiver is used outside, locate the base
station near a window.
Answer/record...

Page 27

Operational DifficultyWhat to Check
Messages consist of dial tone onlyThis can occur if the calling party hangs up
without leaving a message and the answer/
record machine requires a signal from the
Central Office before terminating the recording
process. If the machine has a voice activation
(VOX) setting, switching to VOX will often
prevent the problem.
Credit Card Readers
Wont dial outSPIRIT customized line-use options*
ADMIN switch setting
Facsimile Machine
Wont dial outSPIRIT customized line-use...

Page 28

24
General Operational DifficultyWhat to Check
Modem
Wont dial outSPIRIT customized line-use option*
ADMIN switch setting
Data distortion or interruption
MODE switch setting
Doesnt answerSPIRIT customized line-use option*
Answers on Held Call ReminderSet modem to answer after two or more rings
* Check with the person in your organization responsible for the SPIRIT System. 

Page 29

Appendix A —Wiring Requirements
l
l
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25
Note the following cabling requirements before
connecting the equipment. If these limits (which
are the same ones that apply to our current
SPIRIT System) are exceeded, the ConnecT/R
may not work properly.
The total wiring length from the controller to
the SPIRIT Telephone cannot exceed a total
of 1000 feet of 24-gauge DIW (twisted-pair
copper) wire or 22-gauge D station wire,
plus 25 feet of 4-wire line cord.
The total wire length from the controller to
the...

Page 30

26
Appendix B —Limited Product Warranty and Limitation of Liability
AT&T warrants that the product will be free from
defects in material and workmanship for one year
from the date of purchase. If the product becomes
defective and such defect is reported to AT&T within
the one-year warranty period, AT&T will repair or
replace the product, at its option, without charge.
Any repair or replacement parts or products may be
new, remanufactured or refurbished at the option of
AT&T. If AT&T determines that the...
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