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ATT Spirit ConnectT/R Owners Manual

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    							FeaturesInteractionsLimitations
    HFAIIf a SPIRIT Telephone is attached to theHFAI cant be turned on or
    ConnecT/R and if HFAI is on, telephone device
    off from telephone device.
    will not ring on intercom calls.
    HoldIf SPIRIT Telephone places a call on hold andTelephone device cannot
    telephone device goes off-hook, device may connectpick up a call placed on
    to next idle (available) line, depending on how you
    hold by attached SPIRIT
    set MODE and whether SPIRIT Telephone is on- orTelephone.
    off-hook.
    Line ReserveTelephone device may ring with the special ring
    Telephone device cant use
    pattern associated with the feature if the attached
    this feature to reserve a
    SPIRIT Telephone has used the feature. Ifspecific line.
    telephone devices receiver is picked up during line
    reserve ringing, it will be connected to the line
    reserved by attached 
    SPIRIT Telephone.
    Manual Signaling
    Not supported for telephone device.Telephone device cant
    manually signal other
    SPIRIT Telephones or
    telephone devices and will
    not ring if someone signals
    its port.
    17 
    						
    							18
    FeaturesInteractionsLimitations
    Message LightWhen telephone device is in use, Message light onNone.
    SPIRIT Telephone (if one is attached) will flash on
    and off as an alert. To turn this Alert feature off,
    press [ 1 ] [ # ] on the SPIRIT Telephone without
    lifting the receiver. To reactivate the Alert feature,
    press [ 1 ] [ H ] on the SPIRIT Telephone without
    lifting the receiver. After a power failure, the Alert
    feature will be reactivated.
    Night Service (1223/2448If feature is on, device will behave according to
    Telephone device cant
    models only)night service ringing options administer for itsturn feature on or off.
    port.
    PagingTelephone device can originate All Station PagingTelephone device cant
    and Loudspeaker Paging (on SPIRIT 308/616receive any pages.
    models) and Station Group Paging (on 
    SPIRIT
    1224/2448 models) as described in the Paging
    section of this manual.
    Ringing Line PreferenceWhen telephone device goes off hook, it will be
    None.
    connected to the line ringing for it.
    Speed Calling and Last
    These features can be used from the attachedThese features are not
    Number RedialSPIRIT Telephone, then the telephone device candirectly accessible from
    be connect to the call.the telephone device.
    Transfer
    None.Telephone device cannot
    transfer calls. 
    						
    							Troubleshooting
    This section should help you determine theRemember that the way your SPIRIT System
    cause of problems you might encounter andwas customized may influence how a particular
    help you resolve them. It begins with generaldevice operates. Call the AT&T Helpline at
    problems, then is categorized according to the
    1-800-628-2888 if you need assistance.
    types of telephone devices you may have
    attached to your ConnecT/R.
    Operational DifficultyWhat to Check
    Ringing
    Outside call doesnt ringDo Not Disturb active
    Delayed Ringing active*
    Abbreviated Ringing active*
    NO Ringing active*
    No Access active*
    Ringer turned off on telephone device
    Intercom call doesnt ring
    Call Forward active
    HFAI active
    Ringer turned off on telephone device
    Rings, but nobody thereAbbreviated Ring active*
    Delayed Ringing active*
    SPIRIT System sometimes rings once after
    party hangs up
    PBX Callback active
    Line Reserve active
    Hold Call Reminder active
    19* Check with the person in your organization responsible for the SPIRIT System. 
    						
    							20
    Operational DifficultyWhat to Check
    Hold
    The call is lostSomeone else picked up the held call
    Other party hung up
    Telephone device cant access call put on hold by
    SPIRIT Telephone
    Miscellaneous
    No dial toneNot Eligible for Automatic Line Selection active*
    All available lines are in use
    Not Available active on some lines*
    Wont dial outOutside Restriction active*
    ADMIN switch set to 2,3, or 4
    [ H ] and [ # ] dont work on intercomTelephone device cant access SPIRIT feature
    dial codes
    ConnecT/R is very warm to the touchThis is normal, especially if the ConnecT/R has
    been covered by papers or other materials, or if
    the room temperature is warmer than average.
    * Check with the person in your organization responsible for the SPIRIT System. 
    						
    							Operational DifficultyWhat to Check
    Cordless Telephone
    Doesnt ringSPIRIT customized ringing and line-use options*
    Receiver out of range
    Low batteries in cordless phone
    Ringing switch on cordless phone not on
    Cant return to OFF modeRe-extend antenna then return phone to OFF
    mode before collapsing antenna
    Move closer to the cordless base station (conver-
    sation range may be greater than on/off range)
    Calls are noisy or have staticCordless telephones are subject to the same
    interferences when connected via the ConnecT/R
    as when connected to a normal telephone line.
    Poor call quality can be improved by moving
    toward the base station. You may be able to
    improve the general transmission quality by
    moving the location of the cordless base station
    or by changing the electrical outlets used by the
    base. Environments with large amounts of metal
    in the building structure will generally limit the
    use of cordless phones.
    Make sure the ConnecT/Rs transformer is at
    least three feet from the controller.
    * Check with the person in your organization responsible for the SPIRIT System.
    21 
    						
    							22
    Operational DifficultyWhat to Check
    Ring pattern not the same as SPIRIT TelephoneThis is common; there is nothing wrong.
    Range is short.Move the base to a more central location.
    Wall mount the base unit (elevating it may
    increase its range).
    Be sure the base unit is at least three feet from
    metal structures or objects.
    Locate the base at least six feet from electromag-
    netic sources or microprocessor equipment.
    If the receiver is used outside, locate the base
    station near a window.
    Answer/record Machine
    Doesnt answerSPIRIT customized ringing options*
    Wont shut off when 
    SPIRIT answeredMODE switch setting
    Answers on Held Call ReminderSet answer/record machine to answer after two
    or more rings
    Doesnt answer calls when SPIRIT Telephone in useThis is normal. The SPIRIT Telephone and the
    telephone device share a connection. If the
    SPIRIT Telephone is being used for an intercom
    or telephone conversation, the telephone device
    cannot answer other calls that may be ringing.
    * Check with the person in your organization responsible for the SPIRIT System. 
    						
    							Operational DifficultyWhat to Check
    Messages consist of dial tone onlyThis can occur if the calling party hangs up
    without leaving a message and the answer/
    record machine requires a signal from the
    Central Office before terminating the recording
    process. If the machine has a voice activation
    (VOX) setting, switching to VOX will often
    prevent the problem.
    Credit Card Readers
    Wont dial outSPIRIT customized line-use options*
    ADMIN switch setting
    Facsimile Machine
    Wont dial outSPIRIT customized line-use options*
    ADMIN switch setting
    Data distortion or interruptionMODE switch setting
    Doesnt answerSPIRIT customized ringing options*
    Answers on Held Call ReminderSet facsimile machine to answer after two or
    more rings
    * Check with the person in your organization responsible for the SPIRIT System.
    23 
    						
    							24
    General Operational DifficultyWhat to Check
    Modem
    Wont dial outSPIRIT customized line-use option*
    ADMIN switch setting
    Data distortion or interruption
    MODE switch setting
    Doesnt answerSPIRIT customized line-use option*
    Answers on Held Call ReminderSet modem to answer after two or more rings
    * Check with the person in your organization responsible for the SPIRIT System. 
    						
    							Appendix A —Wiring Requirements
    l
    l
    l
    l
    25
    Note the following cabling requirements before
    connecting the equipment. If these limits (which
    are the same ones that apply to our current
    SPIRIT System) are exceeded, the ConnecT/R
    may not work properly.
    The total wiring length from the controller to
    the SPIRIT Telephone cannot exceed a total
    of 1000 feet of 24-gauge DIW (twisted-pair
    copper) wire or 22-gauge D station wire,
    plus 25 feet of 4-wire line cord.
    The total wire length from the controller to
    the telephone device cannot exceed a total of
    1000 feet of 24-gauge DIW (twisted-pair
    copper) wire or 22-gauge D station wire,
    plus 25 feet of 4-wire line cord.
    If the ConnecT/R is installed outside the
    building where the controller is located, or
    away from the building where the attached
    SPIRIT Telephone is located (using exposed
    wiring), In-Range/ Out-of-Building protec-
    tors (IROB TII Model 371 or ITW Model
    SP69073, AT&T order number 31304) must
    be installed by a qualified technician.
    Contact your AT&T representative for
    additional information.
    If the telephone device will be in a building
    other than where the ConnecT/R is located,
    a Block Protector must be installed by a
    qualified technician (one Block Protector for
    each remote telephone device). Order an
    AT&T Model 4C1S (comcode 104386545).
    In addition, you will need a Building
    Entrance Protector, which can house up to
    six 4C1S Block Protectors. Order Model
    110ANA1-06 (comcode 105736482). Contact
    your AT&T representative for additional
    information. 
    						
    							26
    Appendix B —Limited Product Warranty and Limitation of Liability
    AT&T warrants that the product will be free from
    defects in material and workmanship for one year
    from the date of purchase. If the product becomes
    defective and such defect is reported to AT&T within
    the one-year warranty period, AT&T will repair or
    replace the product, at its option, without charge.
    Any repair or replacement parts or products may be
    new, remanufactured or refurbished at the option of
    AT&T. If AT&T determines that the product cannot
    be repaired or replaced, AT&Twill refund the
    purchase price of the product. All work under the
    warranty will be performed by AT&T or its agents
    during AT&Ts normal business hours within a
    reasonable time after notice to AT&T of a defect.
    The limited warranty provided above does not cover
    damages, defects, malfunctions or product failures
    caused by:
    lFailure to follow AT&T’s installation, operation
    or maintenance instructions.
    lUnauthorized modification or alteration of the
    product.
    lProduct abuse, misuse or the negligent acts of
    persons not under the reasonable control of
    AT&T.
    lPower failure or surges, lightning and other acts
    of God and the actions of third parties.
    EXCEPT AS SPECIFICALLY SET FORTH ABOVE,
    AT&T, ITS AFFILIATES, SUPPLIERS AND
    DEALERS MAKE NO WARRANTIES, EXPRESS OR
    IMPLIED, AND SPECIFICALLY DISCLAIM ANY
    WARRANTY OF MERCHANTABILITY OR
    FITNESS FOR A PARTICULAR PURPOSE.
    Except for damages for personal injury, the liability
    of AT&T, its affiliates, suppliers and dealers for any
    loss or damage resulting from any product defector
    performance under this warranty and regardless of
    the form of action shall be limited to repair or
    replacement of the product or a refund of the
    products purchase price. In no event shall AT&T, its
    affiliates, suppliers and dealers be liable for indirect,
    reliance, incidental or consequential damage or loss
    (including loss of profits) caused or alleged to have
    been caused by the product. 
    						
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