ATT DEFINITY Communications System Generic 1, Generic 3, System 75 Instructions Manual

							ffffffffffffffffffffffffffffffffffffffffffffffTo program/reprogram
an outside number,
extension, or feature code
into a personal list1On a separate sheet of paper, jot down the outside
numbers, extensions, and/or feature codes you want
to program as items on your personal list(s)  (see
example to the left)
Note: Each phone number or feature code is stored
as a separate item.
2Pick up handset [dial tone]
3Press 
cbbbbbbbbbc bbbbbbbbbProgram 
or Dial Program code _________[dial tone]
4Dial Personal List number (1, 2, or 3)
[dial tone]
5Dial list item (1, 2, 3...) [dial tone]
6Dial the number you want to program (up to 24
digits)
Note:If you are programming an outside number,
be sure to include a trunk code, if applicable.
7Press 
cbbbc bbb# [confirmation tone], [dial tone]
dNumber is stored
dRepeat Steps 5±7 if you want to program
additional items on the same list; press
cbbbbbbbbbbc bbbbbbbbbb
Drop/Test  and begin again at Step 1 if you want
bb
to program items on another list
8Hang up or press 
cbbbbbbbbbbc bbbbbbbbbbDrop/Test  to end programming
Note:Record your personal list items on the
Abbreviated Dialing list in the back of this booklet;
group, system, and enhanced lists can be obtained
from the System Manager.
ffffffffffffffffffffffffffffffffffffffffffffffTo place a call using a
personal, group, system,
or enhanced list1Dial appropriate AD list code:
dList 1 __________
dList 2 __________ [dial tone]
dList 3 __________
2Dial desired list item (1, 2, 3...)
dCall is dialed
Note:You can program a list code on one of your AD
buttons for quicker access to a list.  To place a call,
simply press the AD button and then dial the desired
list item.
9 
						

							Automatic Callbackc
c
cbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbcc c bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb
c
cbbbcc bb b
To automatically place
another call to an
extension that was busy,
did not answer, or
returned a call waiting
ringback tone
1Press 
cbbbbbbbbbbbbbbc bbbbbbbbbbbbbbAuto Callback  during call attempt
[confirmation tone]
dGreen light goes on steadily until callback is
completed or canceled
Note:If you send your calls to coverage after
activating Automatic Callback, your callback calls
will still ring at your extension and will not be
redirected to coverage.
2Hang up
dYou will get a 3-burst priority ring when the
extension you attempted to call becomes available
Note:After you activate Automatic Callback, the
system monitors the called extension.  That extension
becomes available after the called party completes a
call.
3Lift handset when you hear priority ring
dA call is automatically placed to the extension,
which receives regular ringing
bb
Note:Automatic Callback is automatically canceled
after 30 minutes or if the callback call is
unanswered.
ffffffffffffffffffffffffffffffffffffffffffffffTo cancel Automatic
Callback1Press 
cbbbbbbbbbbbbbbc bbbbbbbbbbbbbbAuto Callback  again  (while on-hook)
or
Dial the Automatic Callback Cancel code ______
[confirmation tone]
dGreen light goes off
10 
						

							Bridgingc
c
cbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbcc c bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb
c
cbbbcc bb b
To answer a bridged call
1Press 
cbbbbbbbbc bbbbbbbb xxxxx   of bridged call
Note:If your voice terminal has Ringing Appearance
Preference, this step is not necessary; you will
automatically be connected to the call when you lift
the handset.
ffffffffffffffffffffffffffffffffffffffffffffffTo use Manual Exclusion
to prevent other bridged
terminals from entering a
call (on a per call basis)1Press 
cbbbbbbbbbbbbbbbc bbbbbbbbbbbbbbbExclusion xxxxx  while connected to the call
Note:Pressing 
cbbbbbbbbbbbbbbbc bbbbbbbbbbbbbbb
Exclusion xxxxx  again reactivates
bridging.
Call Coveragec
c
cbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbcc c bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb
c
cbbbcc bb b
To answer a call for a
coworker for whom you
are a coverage point
1Press 
cbbbbbbbbc bbbbbbbb xxxxx   of incoming call when ring begins or
green light flashes
bb
Note:If your voice terminal has Ringing Appearance
Preference, this step is not necessary; you will
automatically be connected to the call when you lift
the handset.  Also, the call is not at your voice
terminal until the green light is flashing.
ffffffffffffffffffffffffffffffffffffffffffffffTo leave a message for a
coworker to call the
original callers extension1Press 
cbbbbbbbbbbbbbbbbbc bbbbbbbbbbbbbbbbbCoverage Callback  while connected to the call
[confirmation tone]
Note:To leave a message for a coworker to call you,
activate Leave Word Calling instead.
ffffffffffffffffffffffffffffffffffffffffffffffTo talk privately with a
coworker after answering
a redirected call1Press 
cbbbbbbbbbc bbbbbbbbbTransfer 
dCall is put on hold
2Press 
cbbbbbbbbbc bbbbbbbbbConsult [priority ring to coworker]
or Dial coworkers extension
Note:You can privately discuss the call at this time;
if your coworker is not available, press the fluttering
cbbbbbbbbc bbbbbbbb
 xxxxx   to reconnect to call.
3Press 
cbbbbbbbbbc bbbbbbbbbTransfer  again to send call to coworker or
press 
cbbbbbbbbbbbbbbbbc bbbbbbbbbbbbbbbb
Conference/Ring  to make it a 3-party call
11 
						

							Call Forwarding All Callsc
c
cbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbcc c bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb
c
cbbbcc bb b
To temporarily redirect
all calls to an extension
or outside number of your
choice
1Press 
cbbbbbbbbbbbbbc bbbbbbbbbbbbbCall Forward 
or Dial Call Forward code __________
[dial tone]
Note:If you have console permission, next dial the
extension number whose calls are to be forwarded;
receive dial tone.
2Dial the extension or number where calls will be sent
[confirmation tone]
Note:Some voice terminals have restrictions on
where calls can be forwarded (see your System
Manager).
3Hang up
Note:You may hear a ring-ping tone from your voice
terminal as each call is forwarded.
ffffffffffffffffffffffffffffffffffffffffffffffTo cancel
Call Forwarding1Press 
cbbbbbbbbbbbbbc bbbbbbbbbbbbbCall Forward  again  (while on-hook)
or Dial Call Forward Cancel code __________
[confirmation tone]
bb
dYour calls will now ring at your own voice
terminal
Call Parkc
c
cbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbcc c bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb
c
cbbbcc bb b
To park a call at your
extension (for retrieval at
any extension)Note:If a 
cbbbbbbbbbbc bbbbbbbbbb
Call Park  button has been assigned to your
voice terminal, simply press 
cbbbbbbbbbbc bbbbbbbbbb
Call Park  and hang up;
otherwise, follow the instructions below.
1Press 
cbbbbbbbbbc bbbbbbbbbTransfer [dial tone]
2Dial Call Park code __________
[confirmation tone]
3Press 
cbbbbbbbbbc bbbbbbbbbTransfer  again
dCall is parked
4Hang up
12 
						

							ffffffffffffffffffffffffffffffffffffffffffffffTo return to a call parked
at your extension1Press 
cbbbbbbbbbc bbbbbbbbbCall Park
or Dial the Answer Back code ________
and then your extension number
dYou are connected to call
ffffffffffffffffffffffffffffffffffffffffffffffTo retrieve a parked call
from any extension1Dial Answer Back code __________ [dial tone]
2Dial the extension number where call is parked
[confirmation tone]
Note:If you receive an intercept tone, parked call
has been disconnected or retrieved by someone else.
Call Pickupc
c
cbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbcc c bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb
c
cbbbcc bb b
To answer a call placed to
a member of your pickup
group when your voice
terminal is idle
1Press 
cbbbbbbbbbbbbc bbbbbbbbbbbbCall Pickup 
or Dial Call Pickup code __________
dYou are connected to ringing call
bb
ffffffffffffffffffffffffffffffffffffffffffffffTo pick up a call while
you are active on another
call1Press 
cbbbbbbc bbbbbbHold 
dPresent call is put on hold
dGreen light flutters
2Press 
cbbbbbbbbbbbbc bbbbbbbbbbbbCall Pickup 
dCalled voice terminal stops ringing
dYou are connected to incoming call
Note:To return to held call after completing pickup
call, press fluttering 
cbbbbbbbbc bbbbbbbb
 xxxxx  
13 
						

							Conferencec
c
cbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbcc c bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb
c
cbbbcc bb b
To add another party
to a call
1Press 
cbbbbbbbbbbbbbbbbc bbbbbbbbbbbbbbbbConference/Ring [dial tone]
dPresent call is put on hold, and you are given a
new call appearance; all other parties remain
connected to each other
2Dial the number of new party and wait for answer
Note:You can privately discuss the call with the
new party at this time; if no answer or busy, press
fluttering 
cbbbbbbbbc bbbbbbbb
 xxxxx   to return to held call.
3Press 
cbbbbbbbbbbbbbbbbc bbbbbbbbbbbbbbbbConference/Ring  again
dAll parties are now connected
ffffffffffffffffffffffffffffffffffffffffffffffTo add a call you have
put on hold to another
call youre connected to1Press 
cbbbbbbbbbbbbbbbbc bbbbbbbbbbbbbbbbConference/Ring [dial tone]
dHeld call light continues to flutter; current call
light also flutters
dYou are given a new call appearance
2Press 
cbbbbbbbbc bbbbbbbb xxxxx   of call on hold (first call)
bb
3
Press 
cbbbbbbbbbbbbbbbbc bbbbbbbbbbbbbbbbConference/Ring  again
dAll parties are now connected
ffffffffffffffffffffffffffffffffffffffffffffffTo drop the last party
added to a conference call1Press 
cbbbbbbbbbbc bbbbbbbbbbDrop/Test 
dLast party you added is dropped
dYou remain connected to other parties
Note:Parties other than the last one must
disconnect to be released from the conference call.
Dropc
c
cbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbcc c bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb
c
cbbbcc bb b
To disconnect from a
normal call and obtain
dial tone without hanging
up the handset
1Press 
cbbbbbbbbbbc bbbbbbbbbbDrop/Test [dial tone]
Note:If pressed during a conference call, the last
party added will be dropped and you will remain
connected to the other parties.
14 
						

							Holdc
c
cbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbcc c bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb
c
cbbbcc bb b
To keep a call on hold
while you answer another
call, make a call, or
perform some other task
1Press 
cbbbbbbc bbbbbbHold 
dGreen light flutters
Note:If you put a conference call on hold, the other
parties remain connected.
ffffffffffffffffffffffffffffffffffffffffffffffTo answer a new call
while active on another1Press 
cbbbbbbc bbbbbbHold 
dGreen light flutters
2Press 
cbbbbbbbbc bbbbbbbb xxxxx   of incoming call
dYou are connected to incoming call
ffffffffffffffffffffffffffffffffffffffffffffffTo return to held call1Press 
cbbbbbbbbc bbbbbbbb xxxxx   of held call
dYou are connected to held call
Note:If you are active on a call and you press the
cbbbbbbbbc bbbbbbbb
 xxxxx   of the held call, the active call will be
dropped.
bb
Intercom (Automatic/Dial)c
c
cbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbcc c bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb
c
cbbbcc bb b
To make a call to your
predetermined Automatic
Intercom partner
1Press 
cbbbbbbbbbbbbbbc bbbbbbbbbbbbbbIcom Auto xxx [ringback tone]
dSpecial intercom ring is sent
Note:If call is unanswered, press 
cbbbbbbbbbbbbc bbbbbbbbbbbb
Go to Cover  while
call is ringing if you want to redirect it to coverage.
ffffffffffffffffffffffffffffffffffffffffffffffTo dial a call to a
member of your Dial
Intercom group1Press 
cbbbbbbbbbbbbbc bbbbbbbbbbbbbIcom Dial xxx [dial tone]
dGreen light goes on steadily
2Dial group members 1- or 2-digit code
[ringback tone]
dSpecial intercom ring is sent
Note:If call is unanswered, press 
cbbbbbbbbbbbbc bbbbbbbbbbbb
Go to Cover  while
call is ringing if you want to redirect it to coverage.
15 
						

							ffffffffffffffffffffffffffffffffffffffffffffffTo answer any
intercom call1Pick up handset
dYou are connected to call
Note:If you are active on another call, first
press 
cbbbbbbc bbbbbb
Hold  , then press flashing 
cbbbbbbbbc bbbbbbbb xxxxx  
Last Number Dialedc
c
cbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbcc c bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb
c
cbbbcc bb b
To automatically redial
the last number you
dialed (extension, outside
number, or trunk/feature
code)
1Press 
cbbbbbbbbbbbc bbbbbbbbbbbLast Dialed
or Dial Last Number Dialed code __________
(up to 24 digits)[ringback tone]
2Wait for called party to answer
bb
Leave Word Calling (LWC)c
c
cbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbcc c bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb
c
cbbbcc bb b
To leave a message after
dialing an extension
(when your call is not
answered, you hear a
coverage or busy tone, or
you have been put on
hold)
Note:To do this, you
must have a 
cbbbbbbc bbbbbb
LWC 
button.
1Press 
cbbbbbbc bbbbbbLWC  before hanging up your handset
[confirmation tone]
dMessage light goes on at called voice terminal
Note:If reorder tone is heard, message is not stored;
try again.
ffffffffffffffffffffffffffffffffffffffffffffffTo leave a message
without ringing an
extension1Press 
cbbbbbbc bbbbbbLWC 
or Dial Leave Word Calling code __________
[dial tone]
2Dial the extension [confirmation tone]
dMessage light goes on at called voice terminal
16 
						

							ffffffffffffffffffffffffffffffffffffffffffffffTo cancel a Leave Word
Calling message
Note:You cannot cancel
a message left for an
AUDIX subscriber.1Press 
cbbbbbbbbbbbbc bbbbbbbbbbbbCancel LWC 
or Dial Leave Word Calling Cancel code
__________[dial tone]
2Dial the extension [confirmation tone]
Note:If reorder tone is heard, message is not
canceled; try again.
Messagec
c
cbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbcc c bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb
c
cbbbcc bb b
To retrieve a message
when your Message light
is on
1See your System Manager for instructions regarding
your local message retrieval procedures. For
procedures for using the Voice Message Retrieval
feature, see ``Voice Message Retrieval later in this
section.
bb
Priority Callingc
c
cbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbcc c bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb
c
cbbbcc bb b
To place a priority call
(3-burst ring)
1Press 
cbbbbbbbbc bbbbbbbbPriority 
or Dial Priority Calling code __________
[dial tone]
2Dial the extension [ringback tone]
3Wait for called party to answer
Note:If your call is not answered and you wish to
redirect it to coverage, press 
cbbbbbbbbbbbbc bbbbbbbbbbbb
Go to Cover  while call
is ringing.
ffffffffffffffffffffffffffffffffffffffffffffffTo change a regular call
into a priority call (when
you hear a call waiting
ringback tone)1Press 
cbbbbbbbbc bbbbbbbbPriority 
2Wait for called party to answer
Note:If you still receive a call waiting
ringback tone, wait a few minutes and try again.
17 
						

							Select Ring (and Ringer Volume)c
c
cbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbcc c bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb
c
cbbbcc bb b
To select a personalized
ring
1While on-hook, press 
cbbbbbbbc bbbbbbbSelect 
dGreen light goes on steadily
2Press 
cbbbbbbbbbbbbbbbbc bbbbbbbbbbbbbbbbConference/Ring 
dGreen light next to 
cbbbbbbbc bbbbbbbSelect  winks; current ring
pattern plays and repeats every four seconds
3Continue to press 
cbbbbbbbbbbbbbbbbc bbbbbbbbbbbbbbbbConference/Ring  to cycle through
all eight ring patterns
4When you hear the desired ring pattern,
press 
cbbbbbbbc bbbbbbb
Select  again
dYour new ring is set; green light next to
cbbbbbbbc bbbbbbb
Select  goes off
Note:If you receive a call, go off-hook, or lose power
during selection, process is interrupted and you must
start again.  If you lose power after you have selected
your personalized ring, you will have to select your
ring pattern again.
bb
ffffffffffffffffffffffffffffffffffffffffffffffTo adjust ringer volume
if necessary1To raise the volume, press the right half of the
Volume control button labeled   
cbbbbbbbc bbbbbbb
          ;
to lower the volume, press the left half of the Volume
control button labeled   
cbbbbbbbc bbbbbbb
         
(There are eight possible volume settings.)
Self-Testc
c
cbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbcc c bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb
c
cbbbcc bb b
To test the lights and
ringer of your voice
terminal
1While on-hook, press 
cbbbbbbbc bbbbbbbSelect 
dGreen light goes on steadily
2Press and hold 
cbbbbbbbbbbc bbbbbbbbbbDrop/Test 
dRinger sounds; all lights go on steadily
3Release 
cbbbbbbbbbbc bbbbbbbbbbDrop/Test  to end test
dRinger and lights return to pretest state; green
light next to 
cbbbbbbbc bbbbbbb
Select  also goes off
Note:If ringer or lights do not respond during test,
notify your System Manager.
18