ATT CLASSIC MAIL Voice Messaging System Guide
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l l lIf the CLASSIC MAIL system reaches your pager, it displays the number you’ve specified to call to check your messages. If the CLASSIC MAIL system reaches you at a phone number, a recorded voice says there is a new message for you and you press any key and open your mailbox to listen to the message. After listen- ing, you can proceed with regular message disposition. If another message arrives, the CLASSIC MAIL system alerts you again. If the CLASSIC MAIL system cannot reach you at the specified numbers, it will leave a message in your mailbox telling you of its attempts. This message will be automatically deleted once you listen to it. Telling the CLASSIC MAIL system which phone or pager to call can be as simple as entering a seven-digit number; however, sometimes your off-site number will require an additional prefix or an area code. Chapter 4: Off-Site Message Alert41
In addition, some pagers may require a pause to allow them to answer the page and display the number (or mailbox) you should call, or an extra code such as the star or the pound key. If a pause or a special code is required, you embed them in the sequence of numbers by first entering the star key. For example, if your pager requires a pause, you would enter the pager number to call, then the star followed by a number (1 to 9) to indicate how long a pause (in seconds) is required, then your mailbox number: Pause 8 seconds 1 408 555 1212 *8 12 Mailbox Number If your pager required a pound sign to be entered after the number of the phone (or, in this case, the mailbox) from which the page came, you would enter a star and pound sign at the end: 1 408 555 1212 *8 12 *# Pound Sign CLASSIC MAIL System Mailbox User Guide
Once all the codes are entered, you press # twice to tell the CLASSIC MAIL system that the operation is finished and to accept the entry. The CLASSIC MAIL system allows you to enter a total of up to 32 digits and accepts the several keys as special codes to cover various paging circumstances. The special key codes are shown in Table 4A. **Insert a “star” into the dialing sequence *0Pause dialing until dial tone, then continue *Insert a “pound” into the dialing sequence # *(1-9) Pause for 1-9 sec. in the dialing sequence Table 4A: Special codes Chapter 4: Off-Site Message Alert43
Setting Up Off-Site Message Alert to a Phone To set up off-site message alert to an off-site phone: 1. 2. 3. 4. 5. 6.Open your mailbox. To change mailbox settings To set up off-site message alert To set up the first number OR to set up the second number To tell the CLASSIC MAIL system to dial an outside phone Enter the off-site phone number (including any extra digits or codes) If you make a mistake Hear confirmation.press 3 press2 press press1 2 press press1 # pressV CLASSIC MAIL System Mailbox User Guide
7. To acceptpress OR to re-enter the numberpress # V Repeat steps 4 through 7 to set up a second off-site phone or go through the steps that follow for setting up a pager. Setting Up Off-Site Message Alert to a Pager To set up off-site message alert for a pager: 1. Open your mailbox. 2.To change mailbox settings press3 3.To set up off-site message alertpress2 To set up the first numberpress4.1 OR to set up the second numberpress To dial a pagerpress5. 2 2 Chapter 4: Off-Site Message Alert45
6. Enter the pager numberpress# (including any extra digits or codes) If you make a mistakepress V Hear confirmation. 7. To accept # OR to re-enter the numberpress pressV Repeat steps 4 through 7 to set up a second off-site pager. Turning Off-Site Message Alert On or Off To turn off-site message alert on or off: 1.Open your mailbox. 2.To change mailbox settings 3. To set up off-site message alertpress press 3 2 CLASSIC MAIL System Mailbox User Guide
4. 5.To turn off-site message alert off/on for the first number OR to turn it off/on for a second number Hear confirmation. To be alerted to new urgent messages3 4 5 only, OR, if off-site message alert is already set up for urgent messages only, and you want of be alerted of all new messages Hear confirmation. Setting the Number of Attempts press press press To set the number of ring attempts: 1. Open your mailbox. 2. To change mailbox settingspress 3. To set up off-site message alertpress 3 2 Chapter 4: Off-Site Message Alert47
4.To select level 1press1 5.To change the number of attemptspress Hear a message about the number of attempts. 3 6.Enter a numberfrom1to9 Hear confirmation. Determining How Often You’re Alerted To specify the number of times the CLASSIC MAIL system will alert you at a given phone or pager number: 1. 2. 3. 4.Open your mailbox. To change mailbox settings To set up off-site message alert To select level 1press press press 3 2 1 CLASSIC MAIL System Mailbox User Guide
5. To change the interval and hear howpress alert is currently set up4 6. To signify the number of minutes between alerts, enter a number between 5 and 999. Hear confirmation. Reviewing the Settings for Off-Site Message Alert To review the off-site message alert settings: 1.Open your mailbox. 2. To change mailbox settings 3.To set up off-site message alert 4. To review the settingspress press press 3 2 6 Chapter 4: Off-Site Message Alert49
The CLASSIC MAIL system will confirm: the level of off- site message alert, the phone or pager number it’s calling, the number of attempts it will make, the interval between attempts, and whether you’ll be alerted on all new mes- sages or only just the urgent ones, for each of the two numbers you may have specified.