ATT CLASSIC MAIL Voice Messaging System Guide

							4.To record a primary greeting
press1
OR to record an alternate greeting
press2
5.Record your greeting at the tone.
To end the recording
press 6.
#
OR to start overpressV
7.To listen to the confirmation
press#
The greeting is now installed.
Switching a Greeting
To switch a greeting from alternate or primary:
1.
Open your mailbox.
2.To change mailbox options
press3
Chapter 2: Your Mailbox
21 
						

							If the alternate greeting is in operation, the CLASSIC
MAIL system instructs you:
3.
To record mailbox greeting(s)
4.To switch the greeting that is
currently in usepress
1
press3
A confirmation message plays.
CLASSIC MAIL System Mailbox User Guide 
						

							3. Your Messages
Letting the CLASSIC MAIL System
Answer Your Calls
The CLASSIC MAIL system will answer your incoming
calls if you do not. If the CLASSIC MAIL system answers,
callers will be greeted and instructed to leave a message.
Knowing When You Have Messages
Anytime you have a new message, the CLASSIC MAIL
system attempts to let you know. The CLASSIC MAIL
system’s normal method of message alert is to call you on
your intercom line and announce that a new message has
arrived. The CLASSIC MAIL system will continue these
attempts until you have either listened to the complete
message or deleted it.
Chapter 3: Your Messages23 
						

							The CLASSIC MAIL system allows you to turn this feature
off or on, and to set the time interval between alert
attempts. You must have your telephone’s Intercom Voice
Announcement feature turned on in order to make this
feature work.
To turn message waiting alert off/on:
1.
Open your mailbox.
A status message plays.
2.To change your mailbox options
press3
3.
To set up message waiting alertpress5
To turn message waiting alert off/onpress4.1
To change the message waiting alert interval:
1.Open your mailbox.
A status message plays.
CLASSIC MAIL System Mailbox User Guide 
						

							2.
To change your mailbox options3
3.
To set up message waiting alertpress
press5
4.
To change the message waiting alert
intervalpress
2
5.
Enter an interval number between five
and two-hundred fifty-five minutes.
You can also set up an off-site message alert. If you do, the
CLASSIC MAIL system will call you at an outside phone
number, or pager when a new message arrives. See Chap-
ter 4.
The CLASSIC MAIL system can also light the message
waiting light on your telephone, or a light on a message
waiting panel whenever you have new messages. See the
CLASSIC MAIL System Reference Guide for instructions.
Chapter 3: Your Messages25 
						

							Listening to Your Messages
When you listen to your messages, you’ll hear them in
this order:
1.
Urgent messages
2.
New messages and certified receipts
3.
Previously heard messages
Urgent messages and certified receipts are discussed later
in the section “Special Delivery Options.”
To listen to your messages:
1.
Open your mailbox.
Hear a status message.
2.
To hear the first message
press
1
CLASSIC MAIL System Mailbox User Guide 
						

							If the message is urgent, hear a prompt. If a certified
message that you sent has been received, hear a receipt.
3.To hear the next messagepress2
After listening to your messages, if you want the CLASSIC
MAIL system to hang up:
4.
Return to the top level menupress
V
A message telling you to enter your mailbox
number and password plays.
5.
To make the CLASSIC MAIL system
disconnectpress#
Chapter 3: Your Messages27 
						

							Handling Your Messages
If you hang up after listening to a message, the CLASSIC
MAIL system automatically saves the message for you as
an old message.
While listening to a message, you have several options.
Figure 3A: Dial pad
menu of touch tone
The dial-pad menu in Figure 3A lists these options.
commands
ReplayGo to nextmessageMark for
deletion
ReplyForward acopyListen toenvelope
Backup
9 secsPause/
resumeFast forward9 secs
Listento previousmessageSkip to end
CLASSIC MAIL System Mailbox User Guide 
						

							Deleting a Message
You can delete a message by “marking it for deletion” and
then hanging up. Prior to hanging up you can “undelete”
any message accidentally marked for deletion.
To delete a message:
1.
Listen to a message.
2.
To mark the message for deletionpress
3
Hear confirmation.
If the CLASSIC MAIL system tells you that your mailbox
is getting full, you should delete any unimportant mes-
sages. Full mailboxes may not be able to accept new
messages.
Chapter 3: Your Messages29 
						

							Replying to a Message
If you receive a message from another mailbox owner, you
can reply directly with a call to their intercom (if the owner
has an intercom number) or reply with a message to their
mailbox.
To call the sender’s intercom:
1.Listen to the message.
2.
To reply
3
To call the senderpress4
press1
You’ll be transferred to the sender’s intercom. If the
sender does not answer, you can leave a message.
Note: To reply directly to the sender’s intercom, you must be listening
to your messages from an outside telephone, and it is required that the
sender sent you the message from their mailbox by using the “send
message” feature.
CLASSIC MAIL System Mailbox User Guide