AT&T 3G Microcell User manual

							AT&T 3G MicroCell™ User Manual | Other
2021
Important Safety Instructions
NOTICE TO INSTALLERS:
The servicing instructions in this notice are for use by qualified service personnel only. 
To reduce the risk of electric shock, do not perform any servicing other than that contained 
in the operating instructions, unless you are qualified to do so.1)  Read these instructions.
2)  Keep these instructions.
3)  Heed all warnings.
4)  Follow all instructions.
5)  Do not use this apparatus near water.
6)  Clean only with dr y cloth.
7)  Do not block any ventilation openings. Install in 
accordance with the manufacturer’s instructions.
8)  Do not install near any heat sources such as 
radiators, heat registers, stoves, or other apparatus 
(including amplifiers) that produce heat.
9)  Do not defeat the safety purpose of the polarized 
or grounding-type plug. A polarized plug has two 
blades with one wider than the other. A grounding-
type plug has two blades and a third grounding 
prong. The wide blade or the third prong are 
provided for your safety. If the provided plug does 
not fit into your outlet, consult an electrician for 
replacement of the obsolete outlet.
10)  Protect the power cord from being walked on 
or pinched particularly at plugs, convenience 
receptacles, and the point where they exit from the 
apparatus.
11)  Only use attachments/accessories specified by the 
manufacturer.
12)  Unplug this apparatus during lightning storms or 
when unused for long periods of time.
13)  Refer all servicing to qualified service personnel. 
Ser vicing is required when the apparatus has been 
damaged in any way, such as a power-supply cord or 
plug is damaged, liquid has been spilled or objects 
have fallen into the apparatus, the apparatus has 
been exposed to rain or moisture, does not operate 
normally, or has been dropped. NOTE TO SYSTEM INSTALLER:
For this apparatus, the cable shield/screen shall be 
grounded as close as practical to the point of entry 
of the cable into the building. For products sold in 
the US and Canada, this reminder is provided to call 
the system installer’s attention to Article 800-93 and 
Article 800-100 of the NEC (or Canadian Electrical 
Code Part 1), which provides guidelines for proper 
grounding of the cable shield.
This symbol is intended to alert you that 
uninsulated voltage within this product may have 
sufficient magnitude to cause electric shock. 
Therefore, it is dangerous to make any kind of 
contact with any inside part of this product.
Ce symbole a pour but d’alerter toute personne 
qu’un contact avec une pièce interne de ce 
produit, sous tension et non isolée, pourrait être 
suffisant pour provoquer un choc électrique. Il 
est donc dangereux d’être en contact avec toute 
pièce interne de ce produit.
This symbol is intended to alert you of 
the presence of important operating and 
maintenance (servicing) instructions in the 
literature accompanying this product. 
Ce symbole a pour but de vous avertir qu’une 
documentation importante sur le fonctionnement 
et l’entretien accompagne ce produit.
CAUTION: To reduce the 
risk of electric shock, do 
not remove cover (or back). 
No user-serviceable parts 
inside. Refer servicing to 
qualified service personnel.
WARNING
TO PREVENT FIRE OR 
ELECTRICAL SHOCK, DO 
NOT EXPOSE THIS UNIT TO 
RAIN OR MOISTURE.
20080814_Installer800 
						

							AT&T 3G MicroCell™ User Manual | Other
2223
Service Warnings
WARNING: Avoid electric shock! 
Do not open the cover of this 
product. Opening or removing 
the cover may expose you to 
dangerous voltages. If you open 
the cover, your warranty will be 
void. This product contains no 
user-serviceable parts.
WARNING: This device has anti-
tampering technology. Attempts to 
open the enclosure by unqualified 
personnel may render the device 
inoperable.
Check Product Safety
Upon completion of any service or repairs 
to this product, the service technician must 
perform safety checks to determine that this 
product is in proper operating condition.
Protect the Product When Moving It
Always disconnect the power source when 
moving the apparatus or connecting or 
disconnecting cables.
Important Safety Instructions (cont.)
Power Source Warning
A label on this product indicates the correct 
power source for this product. Operate this 
product only from an electrical outlet with 
the voltage and frequency indicated on the 
product label. If you are uncertain of the type 
of power supply to your home or business, 
consult your service provider or your local 
power company. The AC inlet on the unit 
must remain accessible and operable at all 
times.
Ground the Product
WARNING: Avoid electric shock 
and fire hazard! If this product 
connects to cable wiring, be sure the 
cable system is grounded (earthed). 
Grounding provides some protection 
against voltage surges and built-up 
static charges.
Protect the Product from Lightning
In addition to disconnecting the AC power 
from the wall outlet, disconnect the signal 
inputs.
Verify the Power Source from the On/Off 
Power Light
When the on/off power light is not 
illuminated, the apparatus may still be 
connected to the power source. The light 
may go out when the apparatus is turned off, 
regardless of whether it is still plugged into 
an AC power source.
Eliminate AC Mains Overloads
WARNING: Avoid electric shock 
and fire hazard! Do not overload AC 
mains, outlets, extension cords, or 
integral convenience receptacles. For 
products that require battery power or 
other power sources to operate them, 
refer to the operating instructions for 
those products.Provide Ventilation and Select a Location  » Remove all packaging material before 
applying power to the product.
  » Do not place this apparatus on a bed, sofa, 
rug, or similar surface.
  » Do not place this apparatus on an unstable 
surface.
  » Do not install this apparatus in an 
enclosure, such as a bookcase or 
rack, unless the installation provides 
proper ventilation.
  » Do not place entertainment devices (such 
as VCRs or DVDs), lamps, books, vases 
with liquids, or other objects on top of this 
product.
  » Do not block ventilation openings.
Protect from Exposure to Moisture and 
Foreign Objects
WARNING: Avoid electric shock 
and fire hazard! Do not expose this 
product to dripping or splashing 
liquids, rain, or moisture. Objects 
filled with liquids, such as vases, 
should not be placed on this 
apparatus.
WARNING: Avoid electric shock 
and fire hazard! Unplug this product 
before cleaning. Do not use a liquid 
cleaner or an aerosol cleaner. Do 
not use a magnetic/static cleaning 
device (dust remover) to clean this 
product.
WARNING: Avoid electric shock 
and fire hazard! Never push objects 
through the openings in this product. 
Foreign objects can cause electrical 
shorts that can result in electric 
shock or fire.
Firewall Settings
Installing the MicroCell behind a firewall, 
or behind a router with firewall capabilities, 
requires the following ports be opened 
to prevent the firewall from blocking 
communication with the network. 
123/UDP: NTP timing (NTP traffic)
443/TCP: Https over TLS/SSL for 
provisioning and management traffic
4500/UDP: IPSec NAT Traversal (for all 
signaling, data, voice traffic)
500/UDP: IPSec Phase 1 prior to NAT 
detection (after NAT detection, 4500/UDP 
is used)
4500/UDP: After NAT detection, 4500/
UDP is used
NOTE: Customers attempting to connect 
a 3G MicroCell on their corporate Internet 
connection may experience connection 
issues. The 3G MicroCell is designed to 
function using a direct Internet connection. 
Specifications
Device Specifications
Power Supply: 100-120 VAC, 15 W; 12 
VDC, 1.25 A Output
Status Indicators: Power, Ethernet, GPS, 
Computer, 3G
Dimensions (H x D x W): 8.5 in. x 6.3 in. x 
1.5 in. (at top), 4 in. (at legs)
Unit Weight: 1 lb 2 ounces (AC power 
adapter not included)
Ambient Temperature Range: 0º to 38ºC 
						

							AT&T 3G MicroCell™ User Manual | Other
2425
FCC Compliance
United States FCC Compliance
This device has been tested and found 
to comply with the limits for a Class B 
digital device, pursuant to part 15 of the 
FCC Rules. These limits are designed to 
provide reasonable protection against such 
interference in a residential installation. 
This equipment generates, uses, and 
can radiate radio frequency energy. If not 
installed and used in accordance with 
the instructions, it may cause harmful 
interference to radio communications. 
However, there is no guarantee that 
interference will not occur in a particular 
installation. If this equipment does cause 
harmful interference to radio or television 
reception, which can be determined by 
turning the equipment OFF and ON, the 
user is encouraged to try to correct 
the interference by one or more of the 
following measures:
  » Reorient or relocate the receiving 
antenna, if applicable.
  » Increase the separation between the 
equipment and receiver.
  » Connect the equipment into an outlet on 
a circuit different from that to which the 
receiver is connected.
  » Consult the service provider or an 
experienced radio/television technician 
for help.
Any changes or modifications not expressly 
approved by Cisco Systems, Inc., could 
void the user’s authority to operate the 
equipment.
The information shown in the FCC 
Declaration of Conformity paragraph 
below is a requirement of the FCC and is 
intended to supply you with information 
regarding the FCC approval of this device. 
The phone numbers listed are for FCC 
related questions only and not intended for questions regarding the connection or 
operation for this device. Please contact 
your service provider for any questions 
you may have regarding the operation or 
installation of this device.
Declaration of Conformity
This device complies with Part 15 of FCC 
Rules. Operation is subject to the following 
two conditions: 1) the device may not cause 
harmful interference, and 2) the device must 
accept any interference received, including 
interference that may cause undesired 
operation.
AT&T 3G MicroCell™
Model: MicroCell
Manufactured by: Cisco Systems, Inc.
5030 Sugarloaf Parkway
Lawrenceville, Georgia 30044 USA
Telephone: 770-236-1077
Canada EMI Regulation
This Class B digital apparatus complies with 
Canadian ICES-003.
Cet appareil numérique de la class B est 
conforme à la norme NMB-003 du Canada.
This device complies with RSS-132 and 
RSS-133 of the Industry Canada Rules.
Operation is subject to the following two 
conditions:
  » This device may not cause harmful 
interference.
  » This device must accept any interference
received, including interference that may 
cause undesired operation.
  20100527 FCC Standard
RF Exposure
NOTE: This transmitter must not be 
collocated or operated in conjunction 
with any other antenna or transmitter. 
This equipment should be installed and 
operated with a minimum distance of 7.9 
inches (20 cm) between the radiator and 
your body.
United States
This equipment complies with FCC RF 
exposure limits set forth for an uncontrolled 
environment. This system has been 
evaluated for RF exposure for humans in 
reference to ANSI C 95.1 (American National 
Standards Institute) limits. The evaluation 
was based on evaluation per ANI C 95.1 
and FCC OET Bulletin 65C rev 01.01. The 
minimum separation distance from the 
antenna/radiator to a general bystander is 
7.9 inches (20 cm) to maintain compliance.
This transmitter must not be collocated or 
operating in conjunction with any other 
antenna or transmitter.
The availability of some specific channels 
and/or operational frequency bands are 
country dependent and are firmware 
programmed at the factory to match the 
intended destination. The firmware setting 
is not accessible by the end user.
Canada
This equipment complies with IC RF 
exposure limits set forth for an uncontrolled 
environment. This system has been 
evaluated for RF exposure for humans 
in reference to Canada Health Code 6 
(2009) limits. The evaluation was based on 
evaluation per RSS-102 Rev 4. The minimum 
separation distance from the antenna to 
general bystander is 7.9 inches (20 cm) to 
maintain compliance.
DisclaimerCisco Systems, Inc. assumes no 
responsibility for errors or omissions that 
may appear in this guide. We reserve the 
right to change this guide at any time 
without notice. 
Software Use
The software incorporated in your device is 
protected by copyright law and furnished 
to you under a license agreement. You may 
only use or copy this software in accordance 
with the terms of your license agreement. 
In connection with your purchase of this 
product you were offered a copy of the 
Software End User License Agreement, 
including open source licenses and notices.  
If you would like to have additional copies 
of this document please go to: 
http://www.att.com/MicroCellEndUserLicense. 
						

							AT&T 3G MicroCell™ User Manual | Other
2627
Index
A
Activation
    AT&T Store  5, 10 
    Steps  7-11
    Website  10, 12
Airplane Mode  13, 16
Alternate Connection  13, 16, 17
Approved User List  5
B
Broadband/Internet Service
    Impacts to  6    
    Providers  4, 5    
    Requirements  4, 5, 15, 16
    Speed Test  15, 16
C
Cell Phone
    Airplane Mode  13, 16    
    Call Transfers  11      
    Display  11, 13, 16     
    Requirements  5, 13
    Settings  5 
Computer Light  4, 19
Connecting the MicroCell
    Between a Modem and Router 17
    To a Modem  9
    To a Router  9
Customer Support  12, 18, 19 D
Decoding Lights on MicroCell  18-19
Dropped Calls  15
E
E911 Service   8
Ethernet Cable  4, 9, 12, 14, 15, 17
Ethernet Light  4, 18  
F
Firewall Settings  23
Frequently Asked Questions  5-6
G
Getting To Know Your Device  4
GPS Light/Signal  4, 5, 8, 12, 14, 18
H
Hardware Ports  4
Help
    Activating MicroCell  12-14
    After Activating MicroCell  15-16
    Customer Support  12, 18, 19
    Frequently Asked Questions  5-6
HomePlug AV  14
I
Internet Service/Broadband
    Impacts to  6
    Providers  4, 5
    Requirements  4, 5, 15, 16
    Speed Test  15, 16L
Lights/Status Indicators
    3G  4, 11, 13, 16, 19
    Computer  4, 19
    Ethernet  4, 18
    GPS  4, 5, 8, 12, 14, 18
    Labels  4
    Power  4, 10, 12, 18 
Location of MicroCell  5, 8, 14, 15
M
MicroCell
    Moving  6
    Location/Placement  5, 8, 15
    Return/Replacement  12, 18      
    Serial Number  10
Modem Settings  13, 23
O
Online Activation  10, 12
Overview  7
P
Placement of MicroCell  5, 8, 14, 15
    Basement  5, 14
Power Light  4, 10, 12, 18
Powerline Ethernet Adapters  14, 15
R
Range of Coverage  15
Restart
    Cell phone 11, 13, 16
    MicroCell  11, 13, 16
Return/Replacement  12, 18Requirements  4
RF Exposure  24
Router Settings  13, 23
S
Safety Instructions  20-23
Satellite Internet  4, 5
Serial Number  10
Specifications  23
Speed Test  15, 16 
T
Troubleshooting  12-17
    Activating MicroCell  12-14, 17    
    After Activating MicroCell  15-16, 17
    Customer Support  12, 18, 19            
    Website  12, 13   
U
Unlimited MicroCell Calling Feature  6, 11
V
Voice Quality  6, 16, 17
W
Wait Period (90 minutes)  10, 12, 19
Website
    Activation  10, 12
    Speed Test  15, 16
    Help/Troubleshooting  12, 13
    MicroCell Home Page  5, 6, 8, 10, 13
Wi-Fi  6
 
3G Light  4, 11, 13, 16, 19 
						

							One-Year Limited Warranty
AT&T warrants to the first retail purchaser of this 3G MicroCell device that should this 
product or any part be proved defective in materials or workmanship, from date of purchase, 
as evidenced by a register receipt or other valid proof of purchase for a period of one (1) 
year, then it will be subject to the terms of this one-year limited warranty. Such defects 
will be repaired or replaced without charge for parts or labor directly related to the defect.
LIMITATIONS AND EXCLUSIONS: This warranty does not apply to any cost incurred for 
removal or reinstallation, or to any product or part thereof which has suffered through 
normal wear and tear, alteration, improper installation, physical abuse, misuse, neglect or 
accident. Nor does it cover defects caused by shipment to an AT&T service center, or repair 
or service of the product by anyone other than an AT&T service center. Damage resulting 
from an act of God, including but not limited to fire, flood, earthquake and other natural 
disasters will be excluded. This limited warranty is in lieu of all other warranties, express 
or implied either in fact or by operations of law, statutory or otherwise, including, but not 
limited to, any implied warranty of merchantability or fitness for a particular use. AT&T 
does not authorize any other person to assume any liability beyond the warranty herein 
described. In no event, whether based in contract, tort or any other legal theory, shall 
AT&T or any of its agents or sellers be liable for incidental, consequential, indirect, special, 
or punitive damages of any kind resulting from the use of this product, including but not 
limited to interrupted or incomplete phone calls, omission or negligence arising out of 
any breach of this warranty. In no event shall AT&T or its agents or sellers be liable for any 
damages however defined in an amount in excess of the purchase price.
Product and service availability is subject to change without notice.
© 2009-2010 Cisco and/or its affiliates. All rights reserved. Cisco and the Cisco logo are 
trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other 
countries. A listing of Cisco’s trademarks can be found at www.cisco.com/go/trademarks. 
Third-party trademarks mentioned are the property of their respective owners. The use of 
the word partner does not imply a partnership relationship between Cisco and any other 
company. (1009R)
AT&T, the AT&T logo, AT&T 3G MicroCell, U-verse and all other AT&T marks contained herein 
are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other 
marks contained herein are the property of their respective owners.
Cisco Systems, Inc.
5030 Sugarloaf Parkway, Box 465447
Lawrenceville, GA 30042
December 2010
Part Number 4030453 Rev E 678.277.1120   www.cisco.com