ATT 2 Line Speakerphone Manual
Have a look at the manual ATT 2 Line Speakerphone Manual online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 164 ATT manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.
18 Directory Directory Telephone numbers called most frequently can be stored in speed dial keys so that they can be dialed with only one key press. You can enter 24 telephone numbers with up to 24 digits each. There are 12 speed dial keys and each key has two locations (upper locations and lower locations) to store two telephone numbers separately. You may wish to write the telephone numbers stored near the speed dial key on the memory card. Remove the plastic cover and the memory card. Write the telephone numbers or names on the light gray spaces for the upper locations and the dark gray spaces for the lower locations. Replace the memory card and plastic cover. Timeouts and error messages If you pause for too long while creating an entry, the process will time out and it will be necessary to start again. If you store a number in a memory location that is already in use, the old number will be overwritten with the new number.
19 Directory Speed dialing To store a number in speed dial Press LINE 1 or LINE 2 to select a line, then lift the handset, or press SPEAKER, or press HEADSET (if a headset is connected). Press and release PROGRAM. There will be a beep. Enter the telephone number you want to store (up to 24 digits) or press (AUTO) REDIAL to store the number last dialed. There will be a beep each time you press a key. Press PAUSE to include a dialing delay. Press and release the desired speed dial key to store the telephone number in the upper location. -OR- Press and release LOWER, then press the desired speed dial key to store the telephone number in the lower location. There will be a two-beep confirmation tone. 5. Hang up. Press SPEAKER or HEADSET, or replace the handset in the telephone base. If there is a series of five beeps, an error was made. Repeat steps 1-4 to store another number. 1. 2. 3. 4.OP E R P Q R ST U VW X YZ A BCD EF G HIJ KLM NO MIC NOTES: • You cannot store a pause as the first digit of a memory number. • If you take too long to program, there will be a busy signal or operator recording of some kind. Just ignore it and continue to program.
20 Directory Speed dialing To call a speed dial number 1. Press LINE 1 or LINE 2 to select a line. 2. Lift the handset, or press SPEAKER, or press HEADSET (if a headset is connected). 3. Press and release the desired speed dial key. -OR- Press LOWER, then press the desired speed dial key. To delete a speed dial number To delete a number from memory, enter another number in the same location. To clear a memory location and leave it empty: 1. Press LINE 1 or LINE 2 to select a line, then press SPEAKER, or press HEADSET (if a head- set is connected), or lift the handset. 2. Press PROGRAM. 3. Press the desired speed dial key to clear the upper memory location. -OR- Press LOWER, then press the desired speed dial key to clear the lower memory location. There will be a two-beep confirmation tone. OP E R P Q R ST U VW X YZ A BCD EF G HIJ KLM NO MIC
21 Appendix Alert tones & indicator lights Alert tones Command completed successfully.Two beeps Indicator lights LINE Red: • On when the line is in use. -OR- On when the line is not connected to the wall jack. • Flashes when the line is on hold. Green: • F l a s h e s w h i l e a n incoming call is ring- ing. (AUTO) REDIAL On when the auto redial feature is activated. HEADSET On when the headset is in use. MUTE On when microphone is muted. SPEAKER • On when the speakerphone is in use. • Flashes when the telephone is attempting an auto redial call. OP E R P Q R ST U VW X YZ A BCD EF G HIJ KLM NO MIC You have made a mistake.Five beeps Three beeps The volume level is at the maximum or minimum setting. Low battery or no battery warning.Four beeps
22 Appendix My telephone does not work at all.• Make sure the telephone line cord is plugged firmly into the telephone base and the modular wall jack. • Disconnect the telephone base from the modular jack and plug in a working telephone. If this telephone does not work, the problem is probably in the wiring or the local service. Call the local telephone company. If you have difficulty with your telephone, please try the suggestions below. For Customer Service, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. There is no dial tone. • First, try all the above suggestions. • Make sure a line is selected and that the selected line is connected to the telephone line on the back of the telephone base. If you installed this telephone with only one telephone line, make sure the connected line is selected. • Make sure hold is not activated. • The telephone line cord might be malfunctioning. Try installing a new telephone line cord. • Disconnect the telephone base from the telephone jack and connect a different telephone. If there is no dial tone on that telephone either, the problem is in your wiring or local service. Contact your local telephone company. The telephone does not ring when there is an incoming call. • Make sure the ringer is on (page 12). • Make sure the telephone line cord is plugged in properly (pages 6-7). • There may be too many extension telephones on the telephone line to allow all of them to ring simultaneously. Try unplugging some of them. • If the other telephones in your home are having the same problem, the problem is in the wiring or local service. Contact the local telephone company (charges may apply). • Other electronic products can cause interference to your telephone. Troubleshooting
23 Appendix Troubleshooting • Test a working telephone at the same telephone jack. If another telephone has the same problem, the problem is in the telephone jack. Contact your local telephone company (charges may apply). • The telephone line cord might be malfunctioning. Try installing a new telephone line cord. I cannot dial out. • First, try all the above suggestions. • Make sure there is a dial tone before dialing. • Make sure the telephone is set to the correct dial mode (pulse dial or tone dial) for the service in your area. Refer to the Base settings section of this user’s manual (page 11) to set the dial mode. • If the other telephones in your home are having the same problem, the problem is in the wiring or local service. Contact your local telephone company (charges may apply). • Eliminate any background noise. Noise from a television, radio, or other appliances may cause the telephone to not dial out properly. If you cannot eliminate the background noise, first try muting the telephone before dialing, or dialing from another room in your home with less background noise. • Other electronic products can cause interference to your telephone. • If your telephone is plugged in with a modem or a surge protector, plug the telephone (or modem/surge protector) into a different location. If this doesn't solve the problem, re-locate your telephone or modem farther apart from each other, or use a different surge protector. • If the other telephones in your home are having the same problem, the problem is in the wiring or local service. Contact your local telephone company (charges may apply). My calls fade out when I am using the telephone.
24 Appendix Troubleshooting I hear other calls when using the telephone.• Disconnect the telephone base from the telephone jack. Plug in a different telephone. If you still hear other calls, the problem is probably in the wiring or local service. Call your local telephone company. Automatic redial interrupted. • If the telephone rings during the automatic redial sequence, you will cancel it if you lift the handset, press SPEAKER or press HEADSET (if a headset is connected) to take the call. • Lifting the handset, pressing SPEAKER or pressing H E A D S E T ( i f a h e a d s e t i s c o n n e c t e d ) w i l l c a n c e l automatic redial. • Low battery power can affect automatic redial. For i nfo r m a t i o n a b o u t c h a n g i n g b a tte r i e s , s e e Battery installation on page 5. Speakerphone does not work while an extension telephone is in use. • The speakerphone is powered by the current in the telephone line cord connected to your wall jack. The speakerphone might not work if you are on a call on a line-powered extension telephone and try to use the 983 speakerphone at the same time. There may not be enough power in the line current to support both the speakerphone and the extension telephone. Try using the handset for calls like this. Telephone does not work with headset. • Make sure four new AA alkaline batteries are properly installed (see Battery installation on page 5). • Use only an industry standard two-band 2.5 mm head - set (purchased separately). For best results, use an AT&T two-band 2.5 mm headset. Warning tone sounds when lift the handset or press SPEAKER. • Make sure four new AA alkaline batteries are properly installed (see Battery installation on page 5).
25 Appendix Troubleshooting Difficulty storing numbers in the memory.• Review To store a number in speed dial on page 19 to make sure you are pressing the correct sequence of keys. • If you are interrupted by a recorded announcement telling you to hang up (or a loud buzzing noise), hang up and try to enter the number more quickly. • Try calling the number you want to enter into memory. When the call is ended, press PROGRAM, (AUTO) REDIAL and a memory key. • If someone lifts an extension telephone while you are storing numbers in the memory, programming might be interrupted. Make sure all extensions are in idle mode while storing numbers in the memory. • You might not hear the confirmation beep if the handset volume is set too low, or if you are in a noisy location. • Do not put the telephone on hold while storing numbers.
26 Appendix Important product information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information • Read and understand all instructions in the user’s manual. Observe all markings on the product. • Avoid using a telephone during a thunderstorm. There may be a slight chance of electric shock from lightning. • Do not use a telephone in the vicinity of a gas leak. If you suspect a gas leak, report it immediately, but use a telephone away from the area where gas is leaking. If this product is a cordless model, make sure the base is also away from the area. • Do not use this product near water, or when you are wet. For example, do not use it in a wet basement or shower, or next to a swimming pool, bathtub, kitchen sink, or laundry tub. Do not use liquids or aerosol sprays for cleaning. If the product comes in contact with any liquids, unplug any line or power cord immediately. Do not plug the product back in until it has dried thoroughly. • Install this product in a protected location where no one can trip over any line. Protect cords from damage or abrasion. • If this product does not operate normally, read Troubleshooting in this user’s manual. If you cannot solve the problem, or if the product is damaged, refer to the limited warranty. Do not open this product except as may be directed in your user’s manual. Opening the product or reassembling it incorrectly may expose you to hazardous voltages or other risks. • If this product has a three-prong (grounding) plug or a polarized plug with one wide prong, it may not fit in non-polarized outlets. Do not defeat the purpose of these plugs. If they do not fit in your outlet, the outlet should be replaced by an electrician. CAUTION: Use only the power adapter provided with this product. To obtain a replacement, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
27 Appendix Important product information Especially about corded telephones • Electrical power: The telephone must be connected to a working electrical outlet. The electrical outlet should not be controlled by a wall switch. Calls cannot be made if the telephone base is unplugged or switched off, or if the electrical power is interrupted. • Power adapter: This power adapter is intended to be plugged into a vertical wall outlet or a floor outlet. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet. Especially about telephones answering systems Two-way recording: This telephone does not sound warning beeps to let the other party know that the call is being recorded. To ensure that you are in compliance with any federal or state regulations regarding recording a telephone call, you should start the recording process and then inform the other party that you are recording the call. SAVE THESE INSTRUCTIONS