ATT 2 Line Speakerphone Manual

							
User’s manual
983
Two-line speakerphone
OP E R
P Q R ST U VW X YZ
A BCD EF
G HIJ KLM NO
MIC 
						

							
Model #:  983
Product name:    Two-line speakerphone
Serial #: 
 
 
(found on the bottom of the telephone base)
Purchase date:
 
Place of purchase:
 
Congratulations
on purchasing your
new AT&T product.
Before using this AT&T product, please
read the Important product information
on pages 26-27 of this manual.
Please thoroughly read the user’s
manual for all the feature operations
and troubleshooting information necessary to install 
and operate your new
AT&T product. You can also visit our
website at www.telephones.att.com
or call 1 (800) 222-3111.
In Canada, dial 1 (866) 288-4268.
© 2008-2009 Advanced American Telephones. All Rights Reserved. AT&T and  the AT&T logo are trademarks of AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219. Printed in China.   
						

							
See page 5
for easy instructions.
You must install the 
battery before using the 
telephone.
For customer service or product information, visit our website at www.telephones.
att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
CAUTION: To reduce the risk of fire or injury to persons or damage to 
the telephone, read and follow these instructions carefully:
•  Use four AA alkaline batteries (purchased separately).
•
  Do  not  dispose  of  the  battery  in  a  fire.  Like  other  batteries  of  this  type,  it  could 
explode if burned. Check with local codes for special disposal instructions.
•
 
Do  not  open  or  mutilate  the  battery.  Released  electrolyte  is  corrosive  and  may 
cause damage to eyes or skin. It may be toxic if swallowed.
•
 
Exercise  care  in  handling  batteries  in  order  not  to  create  a  short  circuit.  Do  not 
allow  conductive  materials  such  as  rings,  bracelets,  or  keys  to  touch  the  battery. 
The battery or conductor may overheat and cause harm.
•
 
Do  not  disassemble  your  telephone.  There  are  no  user-serviceable  parts 
inside. Refer to qualified service personnel for servicing.
STOP! 
						

							
Getting started
Quick reference guide  .........................2
Parts checklist  .........................................3
Before you install   ..................................4
Battery installation   ...............................5
Tabletop installation   ............................6
Wall mounting  .........................................8
   Data port & optional headset.......10
Telephone operation
Base settings  .........................................11
 
Choose dial mode
 
........................
11
 
Check for dial tone
 
.....................
11
Telephone operation   .........................12
 
Making and answering calls
 
.....
12
 
Ringer volume
 
................................
12
 
Switch between handset,  
headset, and speakerphone 
mode.................................................13
       Last number redial   ......................13
       Chain dialing  ...................................13
 
Erase redial memory
 
..................
14
 
Automatic redial
 
...........................
14
Options while on calls   .....................15
       Set handset, speakerphone, 
headset volume  ............................15
    Mute  .....................................................15
    Flash   ....................................................15
    Temporary tone dialing   .............15
    Hold  .....................................................16
       Switch between lines during a  
call  ........................................................16
    Three-way conference calls   ...17
Directory
Directory  ..................................................18
    Timeouts and error messages   ....18
Speed dialing  ........................................19
       To store a number in speed dial.....19
    To call a speed dial number.....20
    To delete a speed dial number   ...20
Appendix
Alert tones & indicator lights  .......21
    Alert tones  .......................................21
    Indicator lights   ...............................21
Troubleshooting  ...................................22
Important product information   ...26
FCC and ACTA information  ............28
Part 15 of FCC rules  .........................30
Limited warranty  .................................31
Technical specifications   ..................34
Index  ..........................................................35
1
Table of contents
User’s manual
983 
Two-line speakerphone
OP E RP Q R ST U VW X YZ
A BCD EFG HIJ KLM NO
MIC 
						

							
2
Getting started

(AUTO) REDIAL
Lift  the  handset.  Press 
to  dial  the  last  number 
dialed (page 13). 
LINE 1, LINE 2
Press,  then  lift  handset 
to make or answer a call 
on line 1 or 2 (page 12).
CONFERENCE
Press  to  enter  three-way 
conference  call  (page 
17).
FLASH
During  a  call,  press  to 
receive  an  incoming  call 
if call waiting is activated 
(page 15).
HOLD
Press  to  place  call  on 
hold (page 16).
PROGRAM
P r e s s   t o   p r o g r a m 
memory  dial  numbers 
(page 19).
PAUSE
Press to insert a dialing 
pause (page 19).
VOLUME
During  a  call,  press   or   
to  adjust  listening  volume 
(page 15).
HEADSET
Press  to  activate  headset (page 12).MUTE
Press  to  silence  the  micro-p h o n e .   P r e s s   a g a i n   t o resume  telephone  conver-sation (page 15).
SPEAKER
Press  to  turn  the  speaker-phone  on  or  off  (begin  or end a call, page 12).
One-touch keys
Press  to  dial  the  number 
stored (page 20).
Quick reference guide
LOWER
Press LOWER,  then 
t h e   d e s i r e d   o n e -
touch  key  to  dial  the 
number stored in lower 
locations (page 20).
OP E R
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OP E R
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OP E R
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3
Getting started

Parts checklist
Save  your  sales  receipt  and  original  packaging  in  case  it  is  necessary  to  ship 
your telephone for warranty service.
Check to make sure the telephone package includes the following:
User's manualQuick start guide
Telephone base with wall mount bracket attachedHandsetCoiled handset cord
Long black line cord (4-pin connector)Long clear line cord (2-pin connector)
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MICOP E RP Q R ST U VW X YZA BCD EFG HIJ KLM NO
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4
Getting started

Choose  a  central  location  close  to  a  telephone  jack.  The  telephone  base  can  be 
placed on a flat surface or mounted on a standard wall plate.
Avoid placing the telephone base too close to:
•  Excessive heat sources.
•
  Excessive dust sources such as a workshop or garage.
•
  Excessive moisture.
•
  Extremely low temperature.
•
  Mechanical  vibration  or  shock  such  as  on  top  of  the  washing  machine  or 
work bench.
Before you install
To use this product as a two-line telephone, you must have a two-line modular 
wall  jack  or  two  separate  one-line  modular  wall  jacks.  To  use  both  lines  of  a 
two-line telephone, your local telephone company must provide two telephone 
numbers.
This  product  is  designed  to  operate  optimally  with  two  telephone  lines.  If 
you  choose  to  install  only  one  telephone  line,  the  telephone  will  continue  to 
operate normally as long as the unused line is not selected. For example, if you 
press LINE 2 when there is only one line installed and that line is connected to 
the L1  or  L1/L2  jack,  the  telephone  does  not  function  properly.  Simply  press 
LINE 1 and begin again. 
						

							
5
Getting started

Battery installation
Before  using  the  telephone,  you  should  install  four  AA  alkaline  batteries 
(purchased  separately).  You  can  use  the  telephone  without  batteries  to  dial 
and receive calls. However, the line lights and the automatic redial feature will 
not work, and the speakerphone and optional headset may not work properly 
in  all  conditions.  To  use  the  speakerphone  without  batteries,  you  must  
press and hold SPEAKER for one second.
NOTES: 
•
 
If  you  do  not  install  batteries,  you  will  hear  a  low  battery  warning  tone  every 
time you lift the handset or press SPEAKER.
•
 
Use disposable alkaline batteries only. Do not use rechargeable batteries.
CAUTION: Always unplug the line cord, before installing new batteries.
1.
 
Press  the  tab  as  shown 
and  flip  into  the  down-
ward position.  2.   Push  the  tab  as  shown  and 
lift  to  remove  the  battery 
cover.  Insert  four  new  AA 
alkaline batteries (purchased 
separately)  following  the 
polarity  markings  in  the 
battery compartment. 3.   R e p l a c e   t h e 
battery cover.
The following symptoms indicate that the batteries in your telephone are low and 
need to be replaced, even though there is no low battery warning yet:
• The automatic redial feature does not work or is not working properly, or
• HEADSET cannot be used to make or answer calls.
If  you  experience  either  of  these  symptoms,  try  replacing  the  batteries  following 
the instructions above.
PUSH TAB TO OPENPUSH TAB TO OPENPUSH TAB TO OPEN 
						

							
6
Getting started

Tabletop installation
A single two-line wall jack
If there is a single two-line wall jack, use only the black (4-connector) line cord. 
Plug  one  end  into  the  jack  labeled L1  or  L1/L2  on  the  back  of  the  telephone 
base. Plug the other end into the wall jack. Make sure the line cord is plugged 
firmly into the telephone base and the wall jack.1.   Connect  the  line  cord  to  the  tele
-
phone base and wall jack.
2.
 
Plug  one  end  of  the  coiled  handset 
cord  into  the  handset.  Plug  the  other 
end  into  the  jack  on  the  left  side  of 
the telephone base.
NOTE: This product is designed to operate optimally with two telephone lines. 
If  you  choose  to  install  only  one  telephone  line;  the  telephone  will  continue  to 
operate normally as long as the unused line is not selected. If you experience diffi-
culty, make sure you have pressed the correct LINE key.
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After  installing  the  batteries,  if  you  wish  to  use  the  telephone  on  a  tabletop,  flip 
the wall mounting bracket upward.
Line 1 + Line 2 
						

							
7
Getting started

Tabletop installation
Two one-line wall jacks
If  there  are  two  one-line  wall  jacks,  use  both  long  line  cords.  Plug  one  end 
of  the  clear  line  cord  into  the  jack  labeled L1  or  L1/L2  on  the  back  of  the 
telephone  base.  Then,  plug  the  other  end  into  the  wall  jack  for  Line  1.  Plug 
one  end  of  the  black  line  cord  into  the  jack  labeled L2  or  DATA  on  the  back 
of  the  telephone  base.  Then,  plug  the  other  end  into  the  wall  jack  for  Line  2. 
Make  sure  the  line  cords  are  plugged  firmly  into  the  telephone  base  and  the 
wall jack.1.   Connect  the  line  cords  to  the 
telephone base and wall jacks.
2.
 
P l u g   o n e   e n d   o f   t h e   c o i l e d 
handset  cord  into  the  handset. 
Plug  the  other  end  into  the  jack 
on the left side of the telephone 
base.
3.
 
To determine which line is in use, 
press LINE 1 and call one of the 
telephone  numbers.  If  there  is  a 
busy signal, Line 1 is the number 
you  called.  If  Line  2  rings,  it  is 
the number you called.
NOTE: This product is designed to operate optimally with two telephone lines. 
If  you  choose  to  install  only  one  telephone  line,  the  telephone  will  continue  to 
operate normally as long as the unused line is not selected. If you experience diffi-
culty, make sure you have pressed the correct LINE key.
L2 or DATA
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Line 1Line 2