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Asus C302CA-DHM4 User Manual

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    Software FAQs
    1. When I turn on my Notebook PC, the power indicator lights up but nothing appears on my screen. What can I do to fix this?
    You can try doing any of the following suggestions:
    •	 Force	shutdown	your	Notebook	PC	by	pressing	the	power	button for at least four (4) seconds. Check if the power adapter and battery pack are inserted correctly then turn on your Notebook PC.
    •	 If	the	problem	still	exists,	contact	your	local	ASUS	service	center for assistance.
    2. What should I do when my screen displays this message: “Remove disks or other media. Press any key to restart.”?
    You can try doing any of the following suggestions:
    •	 Remove	all	connected	USB	devices	then	restart	your	Notebook PC.
    •	 Remove	 any	optical	 discs	that	are	left	 inside 	the 	optical	 drive	then restart.
    •	 If	the	problem	still	exists,	your	Notebook	PC	might	have	a	memory storage problem. Contact your local ASUS service center for assistance.
    3.  My Notebook PC boots slower than usual and my operating system lags. How can I fix this?
    Delete the applications you recently installed or were not included with your operating system package then restart your system.
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    4. My Notebook PC does not boot up. How can I fix this?
    You can try doing any of the following suggestions:
    •	 Remove	all	connected	devices	to	your	Notebook	PC	then	restart your system.
    •	 If	the	problem	still	exists,	contact	your	local	ASUS	service	center for assistance.
    5. Why can’t my Notebook PC wake up from sleep mode?
    •	 You	need	to	press	the	power	button	to	resume	your	last	working state.
    •	 Your	system	might	have	completely	used	up	its	battery	power. Connect the power adapter to your Notebook PC and connect to a power outlet then press the power button.
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    Appendices
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    Internal Modem Compliancy
    The Notebook PC with internal modem model complies with JATE (Japan), FCC (US, Canada, Korea, Taiwan), and CTR21. The internal modem has been approved in accordance with Council Decision 98/482/EC for pan-European single terminal connection to the public switched telephone network (PSTN). However due to differences between the individual PSTNs provided in different countries, the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN network termination point. In the event of problems you should contact your equipment supplier in the first instance.
    Overview
    On 4th August 1998 the European Council Decision regarding the CTR 21 has been published in the Official Journal of the EC. The CTR 21 applies to all non voice terminal equipment with DTMF-dialling which is intended to be connected to the analogue PSTN (Public Switched Telephone Network).
    CTR 21 (Common Technical Regulation) for the attachment requirements for connection to the analogue public switched telephone networks of terminal equipment (excluding terminal equipment supporting the voice telephony justified case service) in which network addressing, if provided, is by means of dual tone multi-frequency signalling.
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    Network Compatibility Declaration
    Statement to be made by the manufacturer to the Notified Body and the vendor: “This declaration will indicate the networks with which the equipment is designed to work and any notified networks with which the equipment may have inter-working difficulties.”
    Statement to be made by the manufacturer to the user: “This declaration will indicate the networks with which the equipment is designed to work and any notified networks with which the equipment may have inter-working difficulties. The manufacturer shall also associate a statement to make it clear where network compatibility is dependent on physical and software switch settings. It will also advise the user to contact the vendor if it is desired to use the equipment on another network.”
    Up to now the Notified Body of CETECOM issued several pan-European approvals using CTR 21. The results are Europe’s first modems which do not require regulatory approvals in each individual European country.
    Non-Voice Equipment
    Answering machines and loud-speaking telephones can be eligible as well as modems, fax machines, auto-dialers and alarm systems. Equipment in which the end-to-end quality of speech is controlled by regulations (e.g. handset telephones and in some countries also cordless telephones) is excluded.
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    This table shows the countries currently under the CTR21 
    standard.
    CountryAppliedMore Testing
    Austria1Ye sNo
    BelgiumYe sNo
    Czech RepublicNoNot Applicable
    Denmark1Ye sYe s
    FinlandYe sNo
    FranceYe sNo
    GermanyYe sNo
    GreeceYe sNo
    HungaryNoNot Applicable
    IcelandYe sNo
    IrelandYe sNo
    ItalyStill PendingStill Pending
    IsraelNoNo
    LichtensteinYe sNo
    LuxemburgYe sNo
    The Netherlands1Ye sYe s
    NorwayYe sNo
    PolandNoNot Applicable
    PortugalNoNot Applicable
    SpainNoNot Applicable
    SwedenYe sNo
    SwitzerlandYe sNo
    United KingdomYe sNo
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    This information was copied from CETECOM and is supplied without liability. For updates to this table, you may visit http://www.cetecom.de/technologies/ctr_21.html.
    1 National requirements will apply only if the equipment may use pulse dialling (manufacturers may state in the user guide that the equipment is only intended to support DTMF signalling, which would make any additional testing superfluous).
    In The Netherlands additional testing is required for series connection and caller ID facilities.
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    Federal Communications Commission 
    Interference Statement
    This device complies with FCC Rules Part 15. Operation is subject to the following two conditions:
    •	 This	device	may	not	cause	harmful	interference.
    •	 This	device	must	accept	any	interference	received,	including	interference	that may cause undesired operation.
    This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to Part 15 of the Federal Communications Commission (FCC) rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
    •	 Reorient	or	relocate	the	receiving	antenna.
    •	 Increase	the	separation	between	the	equipment	and	receiver.
    •	 Connect	the	equipment	into	an	outlet	on	a	circuit	different	from	that	to	which the receiver is connected.
    •	 Consult	the	dealer	or	an	experienced	radio/TV	technician	for	help.
    WARNING! The use of a shielded-type power cord is required in order to meet FCC emission limits and to prevent interference to the nearby radio and television reception. It is essential that only the supplied power cord be used. Use only shielded cables to connect I/O devices to this equipment. You are cautioned that changes or modifications not expressly approved by the party responsible for compliance could void your authority to operate the equipment.
    (Reprinted from the Code of Federal Regulations #47, part 15.193, 1993. Washington DC: Office of the Federal Register, National Archives and Records Administration, U.S. Government Printing Office.)
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    FCC Radio Frequency (RF) Exposure Caution 
    Statement
    WARNING! Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment. “The manufacture declares that this device is limited to Channels 1 through 11 in the 2.4GHz frequency by specified firmware controlled in the USA.”
    This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. To maintain compliance with FCC RF exposure compliance requirements, please avoid direct contact to the transmitting antenna during transmitting. End users must follow the specific operating instructions for satisfying RF exposure compliance.
    CE Mark Warning
    This device complies with the R&TTE Directive 1999/5/EC (replaced in 2017 by RED 2014/53/EU), the EMC Directive 2004/108/EC (replaced in April 2016 by 2014/30/EU), and the Low Voltage Directive 2006/95/EC (replaced in April 2016 by 2014/35/EU) issued by the Commission of the European Community.
    Countries where the device will be sold to:
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    IC Radiation Exposure Statement for Canada
    This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. To maintain compliance with IC RF exposure compliance requirements, please avoid direct contact to the transmitting antenna during transmitting. End users must follow the specific operating instructions for satisfying RF exposure compliance.
    Operation is subject to the following two conditions:
    •	 This	device	may	not	cause	interference	and
    •	 This	device	must	accept	any	interference,	including	interference	that		may	cause undesired operation of the device.
    To prevent radio interference to the licensed service (i.e. co-channel Mobile Satellite systems) this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing.
    This device complies with Industry Canada licence-exempt RSS standard(s).
    CAN ICES-3(B)/NMB-3(B)
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