Apple Tv 3rd Gen Setup Manual

							Chapter 4     Problem? No Problem.31
Chapter 4      Problem? No Problem.
If you can see a picture but Apple TV isn’t responding	
ÂHold	down	Menu	on	the	Apple	Remote	to	return	to	the	Apple	 TV	main	menu.
	
ÂMake	sure	your	 TV	is	turned	on	and	working	properly. 	For	information,	see	the	
documentation	that	came	with	your	 TV.
	
ÂIf	you	paired	an	Apple	Remote	with	Apple	 TV,	make	sure	you’re	using	the	paired	
remote. 	See	“Pairing	Apple	 TV	with	a	remote” 	on	page	21.
	
ÂReset	Apple	 TV	by	doing	one	of	the	following:
	
ÂHold	down	both	Menu	and	Down	on	the	Apple	Remote	until	the	Apple	 TV	
status	light	blinks	rapidly.
	
ÂDisconnect	Apple	 TV	from	the	power	outlet, 	wait	about	five	seconds,	
and	then	reconnect	it. 	
Resetting all the settings on your Apple TVYou	can	reset	all	of	the	settings	on	your	Apple	 TV	to	factory	values.		
Important:  This	requires	you	to	reenter	all	of	your	network	and	account	
information.
To reset all settings:
Choose	Settings	>	General	>	Reset	>	Reset	All	Settings. 
						

							32Chapter 4      Problem? No Problem.Chapter 4     Problem? No Problem.
Restoring your Apple TVIf	Apple	TV	doesn’t	respond	to	any	of	the	previous	steps, 	or	if	you	want	to	reset	
Apple	 TV	to	its	default	settings, 	you	can	restore	your	Apple	 TV	software.
To restore Apple TV:
Choose	Settings	>	General	>	Reset, 	and	then	select	Restore.
Restoring	Apple	 TV	can	take	some	time, 	so	be	patient.
If	restoring	doesn’t	work	or	if	Apple	 TV	still	doesn’t	respond,	you	can	restore	it	
using	iTunes:
To restore Apple TV using iTunes:
	
ÂDisconnect	the	power	and	HDMI	cables	from	Apple	 TV	and	take	it	to		
your	computer.
	
ÂConnect	one	end	of	a	micro	USB	cable	(sold	separately)	to	the	back	of		
Apple	 TV,	and	the	other	end	to	your	computer.
	
ÂConnect	one	end	of	the	Apple	 TV	power	cord	to	the	power	port	on	the	back	
of	Apple	 TV	and	the	other	end	to	a	power	outlet. 	
	
ÂOpen	iTunes	on	your	computer, 	select	Apple	TV	in	the	Source	list, 	and	then	
click	Restore. 
						

							Chapter 4     Problem? No Problem.33
Chapter 4      Problem? No Problem.
Service and supportThere’s	more	information	about	using	Apple	 TV	in	iTunes	onscreen	help	and	on	
the	web. 	This	table	describes	where	to	get	software	and	service	information.
To learn about Do this
Service and support, discussions, tutorials, 
and Apple software downloads Go	to:
		www.apple.com/support/appletv
Using iTunes in Mac OS X Open	iTunes	and	choose	Help	>	iTunes	Help.	
For	an	onscreen	iTunes	tutorial	(available	in	
some	areas	only), 	go	to:			
www.apple.com/support/itunes
Using iPhoto in Mac OS X Open	iPhoto	and	choose	iPhoto	>	iPhoto	Help.
Safety and regulatory compliance 
information See	the	included	Apple TV Important Product 
Information Guide.
Serial and model numbersYour	Apple	
TV	serial	number	is	printed	on	the	bottom	of	Apple	 TV.	You	can	also	
find	the	serial	and	model	numbers	in	the	Apple	 TV	Settings	menu.	On	Apple	TV,	
choose	Settings	>	General	>	About. 
						

							34Chapter 4      Problem? No Problem.
Care and cleaning
NOTICE: Failure	to	follow	these	care	and	cleaning	instructions	could	result	in	
damage	to	Apple	 TV	or	other	property.
Using connectors and portsNever	force	a	connector	into	a	port. 	Check	for	obstructions	on	the	port. 	If	the	
connector	and	port	don’t	join	with	reasonable	ease, 	they	probably	don’t	match.		
Make	sure	that	the	connector	matches	the	port	and	that	you	have	positioned		
the	connector	correctly	in	relation	to	the	port.
Keeping Apple TV within acceptable temperaturesOperate	Apple	 TV	in	a	place	where	the	temperature	is	always	between	0º	and	
40º	C	(32º	to	104º	F).
Keeping the outside of Apple TV cleanTo	clean	Apple	 TV,	unplug	the	power	cord	and	all	cables. 	Then	use	a	soft, 		
lint-free	cloth. 	Avoid	getting	moisture	in	openings. 	Don’t	use	window	cleaners,	
household	cleaners, 	aerosol	sprays,	solvents,	alcohol,	ammonia, 	or	abrasives	to	
clean	Apple	 TV.
Disposing of Apple TV properlyFor	information	about	the	proper	disposal	of	Apple	 TV,	and	for	other	important	
regulatory	compliance	information, 	see	the	Apple TV Important Product 
Information Guide. 
						

							K
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©	2012	Apple	Inc. 	All	rights	reserved. 	
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