Apple Tv 3rd Gen Setup Manual

							Chapter 3     Watch.21
Chapter 3      Watch.
Basic remote functionsHere’s	how	to	use	your	Apple	Remote:
To Do this
Move through the menu options Press	Up,	Down,	Left,	or	Right
Select an option from a menu Press	Select
Return to a previous menu Press	Menu
Pause or resume current playback Press	Play/Pause	(’)
Return to the main menu Hold	down	Menu
Reset Apple TV Hold	down	 Menu	 and	Down, 	until	 the	Apple	 TV	
status	light	blinks	rapidly
Up	and	Down	on	the	Apple	Remote	don’t	control	the	volume	on	your	 TV		
or	receiver. 	Use	the	remote	that	came	with	your	 TV	or	receiver	to	change		
the	volume.
Pairing Apple TV with a remoteThe	Apple	Remote	works	with	the	built-in	IR	receiver	on	Apple	 TV.	To	set	Apple	 TV	
to	work	with	only	the	included	remote, 	pair	Apple	TV	and	the	remote.
To pair Apple TV with the included remote:
1  Keep	the	remote	pointed	directly	at	Apple	 TV.
2  Hold	down	Menu	and	Right	for	6	seconds . 
						

							22Chapter 3      Watch.Chapter 3     Watch.
Or, you can:
1  Choose	Settings	from	the	Apple	 TV	main	menu.
2  Choose	General	>	Remotes	>	Pair	Apple	Remote.
When	you	successfully	pair	your	Apple	Remote, 	Apple	TV	displays	a	chainlink		
symbol	(
)	above	a	picture	of	a	remote. 	Apple	TV	now	works	with	only	the	
paired	remote. 	
Unpairing Apple TV from a remoteIf	you	lose	the	Apple	Remote	that	you	paired	Apple	 TV	with,	you	can	use	another	
Apple	Remote	to	unpair	Apple	 TV	from	the	lost	remote.
To unpair Apple TV from a paired remote:
1  Keep	the	remote	pointed	directly	at	Apple	 TV.
2  Hold	down	Menu	and	Left	for	6	seconds .
Or, you can:
1  Choose	Settings	from	the	Apple	 TV	main	menu.
2  Choose	General	>	Remotes	>	Unpair	Apple	Remote.
When	you	successfully	unpair	the	lost	remote, 	Apple	TV	displays	a	broken	
chainlink	symbol	(
)	above	a	picture	of	a	remote. 	You	can	now	pair	Apple	 TV	
with	a	different	remote. 
						

							Chapter 3     Watch.23
Chapter 3      Watch.
Changing the remote batteryWhen	the	battery	charge	in	your	Apple	Remote	is	low, 	Apple	TV	displays	a		
picture	of	a	remote	and	a	warning	symbol	(·). 	Replace	the	battery	with	a	
CR2032	battery.
Batter y
compar tment
To replace the battery:
1  Use	a	coin	to	remove	the	battery	compartment	cover.
2  Remove	the	battery.
3  Insert	a	CR2032	battery	with	the	positive	side	(∂)	facing	up.
4  Replace	the	battery	compartment	cover	and	use	a	coin	to	tighten	it.
Important:  Dispose	of	the	used	battery	according	to	your	local	environmental	
laws	and	guidelines. 
						

							24Chapter 3      Watch.
Renting movies and purchasing TV showsYou	can	rent	standard	or	high-definition	movies	and	purchase	 TV	shows	directly	
on	Apple	 TV	(where	available). 	Follow	the	onscreen	instructions	to	find	out	when		
a	rented	movie	expires. 	Purchased	TV	shows	don’t	expire.
When	a	rented	movie	expires, 	it’s	no	longer	available	for	playback. 	To	watch	it	
again, 	you	can	rent	it	again	from	iTunes. 
						

							www.apple.com/support/appletv
Problem? No Problem.
4  
						

							26Chapter 4      Problem? No Problem.Chapter 4     Problem? No Problem.
Most	problems	with	Apple	 TV	can	be	solved	quickly	by	following	the	advice		
in	this	chapter. 	For	additional	tips	and	troubleshooting	information, 	see	the		
Apple	 TV	Support	page	at	www.apple.com/support/appletv.
TroubleshootingIf	you	have	a	problem	with	Apple	 TV,	there’s	usually	a	quick	and	simple	solution. 	
First steps
If	Apple	 TV	isn’t	responding, 	first	make	sure:
	
ÂThe	cables	between	Apple	 TV	and	your	TV	are	pushed	all	the	way	in.
	
ÂThe	power	cords	for	Apple	 TV	and	your	TV	are	securely	connected	to	a	working	
power	source.
	
ÂYour	 TV	is	turned	on	and	set	to	the	correct	input.
	
ÂApple	 TV	is	connected	to	your	network. 	Choose	Settings	>	General	>	Network, 	
and	see	if	Apple	 TV	has	an	IP	address.
	
ÂYour	network	and	Internet	connections	are	on	and	working	properly.
If	you	still	have	trouble, 	try	resetting	your	equipment	by	disconnecting	Apple	 TV,	
your	 TV,	your	wireless	networking	equipment	or	base	station, 	and	your	router	
from	the	power	outlet. 	Wait	30	seconds, 	and	then	reconnect	everything. 
						

							Chapter 4     Problem? No Problem.27
Chapter 4      Problem? No Problem.
Status light
The	status	light	on	the	front	of	Apple	 TV	indicates	what’s	happening.
If Apple TV is The status light
On Glows
Off or in standby Is	off
Starting up Flashes	slowly
Accepting a command from the remote Flashes	once
Rejecting a command from the remote
(you	paired	a	remote	with	Apple	 TV,	but	
you’re	using	a	remote	that’s	not	paired) Flashes	three	times
Having problems Flashes	quickly
Additional steps
If	Apple	TV	doesn’t	respond	to	the	previous	steps, 	try	the	following.
If you can’t hear sound
	
ÂIf	Apple	 TV	is	connected	to	a	receiver, 	make	sure	the	receiver	is	turned	on.
	
ÂMake	sure	the	input	setting	you	selected	on	your	 TV	or	receiver	matches	
the	input	your	audio	cable	is	connected	to. 	For	more	information,	see	the	
documentation	that	came	with	your	receiver.
	
ÂMake	sure	the	volume	on	your	 TV	or	receiver	is	turned	up	and	isn’t	muted. 
						

							28Chapter 4      Problem? No Problem.Chapter 4     Problem? No Problem.
	
ÂMake	sure	you’re	using	the	correct	audio	cable	and	that	it’s	connected	firmly	to	
Apple	 TV	and	to	your	 TV	or	receiver.
	
ÂIf	you’re	using	the	HDMI	port	for	audio, 	make	sure	your	TV	supports	audio	
through	its	HDMI	port. 	The	HDMI	ports	on	some	older	 TVs	support	only	video.
If there’s noise coming from your TV speakers
	
ÂIf	your	 TV	or	speakers	support	Dolby	Digital	audio, 	make	sure	the	Dolby	Digital	
Out	setting	is	correct	for	the	 TV	and	speakers.	On	Apple	TV,	choose	Settings	>	
Audio	&	 Video	>	Dolby	Digital, 	and	select	On	or	Off.
If you’re having trouble viewing content from your iOS device using AirPlay
	
ÂOn	Apple	 TV,	go	to	Settings	>	AirPlay	and	make	sure	AirPlay	is	enabled.
	
ÂMake	sure	your	iOS	device	and	Apple	 TV	are	on	the	same	Wi-Fi	network.
	
ÂMake	sure	your	iOS	device	is	running	iOS	4.3	or	later.
	
ÂIf	you’re	trying	to	use	AirPlay	Mirroring	to	show	the	screen	of	your	iOS	device	
on	Apple	 TV,	check	that	your	device	supports	that	feature.
If Apple TV isn’t playing your photo albums or slideshows
	
ÂMake	sure	you	have	photos	in	your	photo	library	or	in	a	folder	on	your	
computer.
	
ÂMake	sure	Apple	 TV	and	the	computer	you’re	using	are	set	up	for	Home	
Sharing. 	See	“Connecting	to	iTunes” 	on	page	17.
	
ÂMake	sure	the	photos	you	want	to	share	are	selected. 	In	iTunes,	choose	
Advanced	>	 “Choose	Photos	to	Share,” 	and	then	select	the	photos	you	want		
to	share. 
						

							Chapter 4     Problem? No Problem.29
Chapter 4      Problem? No Problem.
	
ÂMake	sure	Apple	 TV	and	your	computer	are	on	the	same	local	network.
	
ÂMake	sure	Apple	 TV	and	your	computer	are	using	the	same	Home	Sharing	
account.
If you don’t see your iTunes library under Computers on Apple TV
	
ÂMake	sure	Apple	 TV	and	your	computer	are	on	the	same	local	network.
	
ÂMake	sure	Apple	 TV	and	iTunes	are	using	the	same	account	name	and	
password.
If the remote isn’t working
	
ÂPoint	the	remote	directly	at	Apple	 TV.
	
ÂIf	you	paired	Apple	 TV	with	an	Apple	Remote, 	make	sure	you’re	using	the		
paired	remote.
	
ÂIf	the	Apple	 TV	status	light	flashes	once	when	you	press	a	button	on	the	paired	
remote, 	the	problem	isn’t	with	the	remote. 	See	“If	you	can	see	a	picture	but	
Apple	 TV	isn’t	responding” 	on	page	31.
	
ÂIf	you’re	using	an	unpaired	remote, 	the	Apple	TV	status	light	flashes	three	times.
	
ÂIf	you	paired	Apple	 TV	with	an	Apple	Remote	and	you	can’t	find	the	paired	
remote, 	set	Apple	 TV	to	work	with	any	Apple	Remote	by	holding	down	Menu	
and	Left	for	6	seconds	on	another	remote.
	
ÂMake	sure	the	front	of	Apple	 TV	isn’t	blocked.
	
ÂIf	Apple	 TV	displays	a	picture	of	a	remote	and	a	warning	symbol	(·), 	you	need	
to	replace	the	battery	in	the	remote. 	See	“Changing	the	remote	battery” 	on	
page	23. 
						

							30Chapter 4      Problem? No Problem.Chapter 4     Problem? No Problem.
If Apple TV can’t access the network	
ÂCheck	for	any	obstructions, 	and	adjust	the	location	of	the	base	station	or		
Apple	 TV.
	
ÂIf	your	network	has	security	enabled, 	make	sure	you	enter	the	correct	password.
	
ÂIf	security	is	enabled	on	the	network, 	temporarily	disable	it	on	the	base	station	
and	try	connecting	again.
	
ÂCheck	the	IP	address	Apple	 TV	is	using.	If	it	starts	with	169.x.x.x, 	the	router	or	
base	station	may	not	be	configured	properly. 	Check	to	see	if	DHCP	access	is	
available, 	or	configure	Apple	 TV	with	a	manual	IP	address.
	
ÂApple	 TV	cannot	connect	to	a	wireless	network	that	contains	high	(extended)	
ASCII	or	double-byte	(Unicode)	characters	(such	as	Japanese, 	Korean,	or	
Chinese)	in	the	name	or	password.
If your TV screen appears fuzzy or black
	
ÂMake	sure	your	HDTV	supports	720p	or	1080p	video.
	
ÂMake	sure	you’re	using	the	correct	HDMI	cable	and	that	it’s	firmly	connected		
to	Apple	 TV	and	to	your	 TV.
	
ÂMake	sure	the	input	setting	on	your	 TV	matches	the	input	port	the	HDMI		
cable	is	connected	to. 	For	information,	see	the	documentation	that	came		
with	your	 TV.