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Apple Mac Pro Server Mid2010 User Guide

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91
Chapter 4      Problem, Meet Solution
Network Connections
Make	sure	the	Ethernet	cable	is	plugged	into	your	computer	and	into	the	network. 	
Check	the	cables	and	power	supplies	to	your	Ethernet	hubs	and	routers.
If	you	have	two	or	more	computers	sharing	an	Internet	connection, 	make	sure	your	
network	is	set	up	properly. 	You	need	to	know	if	your	ISP	provides	only	one	IP	address	
or	if	it	provides	multiple	IP	addresses, 	one	for	each	computer.
If	only	one	IP	address	is	used, 	then	you	must	have	a...

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92Chapter 4      Problem, Meet Solution
Maximizing Ethernet Performance
Your	computer	performs	best	when	the	Ethernet	port	to	which	it	is	connected	is	set	to	
autonegotiate. 	Ask	your	network	administrator	to	verify	this	setting.
Note:  If	you 	experience 	connection 	problems 	on 	your 	network, 	make 	sure 	your 	network	 	
switch 	is 	set 	to 	autonegotiate, 	if 	possible. 	If 	a 	switch’s 	port 	is 	not 	autonegotiating, 	your	
computer 	detects 	the 	appropriate 	speed 	but 	defaults 	to...

Page 93

93
Chapter 4      Problem, Meet Solution
Learning More, Service, and Support
If	your	Mac	Pro	needs	service, 	take	it	to	an	Apple	Authorized	Service	Provider	(AASP)	or	
contact	Apple	for	service. 	You	can	find	more	information	about	your	Mac	Pro	through	
online	resources, 	onscreen	help,	or	System	Information.
Online Resources
For	online	service	and	support	information, 	go	to	www.apple.com/support.	Choose	
your	country	from	the	pop-up	menu. 	You	can	search	the	AppleCare	Knowledge	Base, 	
check	for...

Page 94

94Chapter 4      Problem, Meet Solution
If	you	need	assistance, 	AppleCare	telephone	support	representatives	can	help	you	with	
installing	and	opening	applications, 	and	basic	troubleshooting.	Call	the	support	center	
number	nearest	you	(the	first	90	days	are	complimentary). 	Have	the	purchase	date	and	
your	Mac	Pro	serial	number	ready	when	you	call.
Note:  Your	90	days	of	complimentary	telephone	support	begins	on	the	date	of	
purchase. 	Telephone	fees	may	apply.
Apple	also	offers	expert	support	for	Mac...

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Chapter 4      Problem, Meet Solution
Country PhoneWebsite
United	States 1-800-275-2273www.apple.com/support
Australia (61)	1-300-321-456www.apple.com/au/support
Canada	(English)	 (French) 1-800-263-3394
www.apple.com/ca/support	
www.apple.com/ca/fr/support
Ireland (353)	1850	946	191www.apple.com/ie/support
New	Zealand 00800-7666-7666www.apple.com/nz/support
United	Kingdom (44)	0844	209	0611www.apple.com/uk/support
Telephone	numbers	are	subject	to	change, 	and	local	and	national	telephone	rates	may...

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Page 97

Help Center       System Information 
www.apple.com/macpro 
What’s Under the Hood
5  

Page 98

98Chapter 5      What’s Under the Hood
The	technical	specifications	of	your	Mac	Pro	are	included	in	this	section.
Specifications
Use	System	Information	to	find	detailed	information	about	your	Mac	Pro, 	including	
the	amount	of	installed	memory, 	hard	disk	size,	connected	devices, 	and	product	serial	
number. 	To	open	System	Information, 	choose	Apple	()	>	About	This	Mac	from	the	
menu	bar, 	and	then	click	More	Info.
Processor and Memory Specifications
Quad-core Mac Pro
	
ÂOne	Quad-Core	Intel	Xeon	series...

Page 99

99
Chapter 5      What’s Under the Hood
12-core Mac Pro
	
ÂTwo	6-Core	Intel	Xeon	series	processors
	
Â12	MB	of	shared	L3	cache	per	processor
	
Â1333	MHz	DDR3	ECC	SDRAM
Random-access memory (RAM)
	
ÂUnbuffered	dual	inline	memory	modules	(UDIMMs)
	
ÂPC3-10600E, 	1333	MHz,	DDR3	SDRAM	UDIMMs	(memory	operates	at	1066	MHz	or	
1333	MHz, 	depending	on	the	processor)
	
ÂDIMM	slots
• Four	slots	available	in	a	single-processor	Mac	Pro
• Eight	slots	available	in	an	dual-processor	Mac	Pro
	
ÂError-correcting	code...

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100Chapter 5      What’s Under the Hood
Video Display Modes
For	technical	specifications	for	your	display:
	
ÂApple displays:   Go	to	www.apple.com/displays
Storage
	
Â4	independent	3	Gb/s	Serial	ATA	(SATA), 	cable-free,	direct-attach	3.5-inch	hard	
drive	bays
• Type:   SATA	3	Gb/s
• Bay Width:   3.9	inches	(102	mm)
• Bay Depth:   5.7	inches	(147	mm)
• Bay Height:   1.0	inch	(25.4	mm)
	
ÂFour	internal	drive	carriers	(optional	2.5-inch	SSD	solid	state	drives	come	with	
drive	adapters	designed	to	mount	in...
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