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Apple Mac Pro Server Mid2010 User Guide

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    Chapter 4      Problem, Meet Solution
    Network Connections
    Make	sure	the	Ethernet	cable	is	plugged	into	your	computer	and	into	the	network. 	
    Check	the	cables	and	power	supplies	to	your	Ethernet	hubs	and	routers.
    If	you	have	two	or	more	computers	sharing	an	Internet	connection, 	make	sure	your	
    network	is	set	up	properly. 	You	need	to	know	if	your	ISP	provides	only	one	IP	address	
    or	if	it	provides	multiple	IP	addresses, 	one	for	each	computer.
    If	only	one	IP	address	is	used, 	then	you	must	have	a	router	capable	of	sharing	the	
    connection, 	also	known	as	network	address	translation	(NAT )	or	 “IP	masquerading.”	
    For	setup	information, 	check	the	documentation	provided	with	your	router	or	ask	the	
    person	who	set	up	your	network. 	You	can	use	an	AirPort	base	station	to	share	one	IP	
    address	among	multiple	computers.
    For	information	about	using	an	AirPort	base	station, 	search	for	“AirPort”	in	the	Help	
    Center	or	see	the	AirPort	support	website	at	www.apple.com/support/airport.
    If	you	cannot	resolve	the	issue	using	these	steps, 	contact	your	ISP	or	network	
    administrator. 
    						
    							92Chapter 4      Problem, Meet Solution
    Maximizing Ethernet Performance
    Your	computer	performs	best	when	the	Ethernet	port	to	which	it	is	connected	is	set	to	
    autonegotiate. 	Ask	your	network	administrator	to	verify	this	setting.
    Note:  If	you 	experience 	connection 	problems 	on 	your 	network, 	make 	sure 	your 	network	 	
    switch 	is 	set 	to 	autonegotiate, 	if 	possible. 	If 	a 	switch’s 	port 	is 	not 	autonegotiating, 	your	
    computer 	detects 	the 	appropriate 	speed 	but 	defaults 	to 	half-duplex 	mode. 	If 	the 	switch’s	
    port	at	the	other	end	of	the	link	is	configured	for	full-duplex	mode, 	a	large	number	of	
    late	events	can	occur	on	the	link. 	If	it	isn’t	possible	to	set	the	switch	to	autonegotiate, 	
    then	set	the	switch’s	port	to	half-duplex. 	For	more	information,	see	the	documentation	
    that	came	with	the	Ethernet	switch.
    Keeping Your Software Up to Date
    You	can	connect	to	the	Internet	and	automatically	download	and	install	the	latest	free	
    software	versions, 	drivers,	and	other	enhancements	from	Apple.
    When	you	are	connected	to	the	Internet, 	Software	Update	checks	to	see	if	any	updates	
    are	available	for	your	computer. 	You	can	set	your	Mac	Pro	to	check	for	updates	
    periodically, 	and	then	you	can	download	and	install	updated	software.
    To check for updated software:
    1  Choose	Apple	()	>	Software	Update.
    2  Follow	the	onscreen	instructions.
    	
    ÂFor	more	information, 	search	for	“Software	Update” 	in	Help	Center.
    	
    ÂFor	the	latest	information	about	Mac	OS	X	Lion	Server, 	go	to	the	Lion	Server	website	
    at	www.apple.com/macosx/server.
    	
    ÂFor	the	latest	information	about	Mac	OS	X, 	go	to	www.apple.com/macosx. 
    						
    							93
    Chapter 4      Problem, Meet Solution
    Learning More, Service, and Support
    If	your	Mac	Pro	needs	service, 	take	it	to	an	Apple	Authorized	Service	Provider	(AASP)	or	
    contact	Apple	for	service. 	You	can	find	more	information	about	your	Mac	Pro	through	
    online	resources, 	onscreen	help,	or	System	Information.
    Online Resources
    For	online	service	and	support	information, 	go	to	www.apple.com/support.	Choose	
    your	country	from	the	pop-up	menu. 	You	can	search	the	AppleCare	Knowledge	Base, 	
    check	for	software	updates, 	or	get	help	from	Apple’s	discussion	boards.
    Onscreen Help
    You	can	often	find	answers	to	your	questions, 	as	well	as	instructions	and	
    troubleshooting	information, 	in	Help	Center.	In	the	Finder,	choose	Help	>	Help	Center.
    System Information
    To	get	information	about	your	computer, 	use	System	Information.	System	Information	
    shows	you	which	hardware	and	software	is	installed, 	the	serial	number	and	operating	
    system	version, 	how	much	memory	is	installed, 	and	more.	Open	System	Information	
    (in	the	Utilities	folder	in	Launchpad). 	System	information	is	also	available	by	choosing	
    About	 This	Mac	from	the	Apple	menu. 	
    AppleCare Service and Support
    Your	Mac	Pro	comes	with	90	days	of	technical	support	and	one	year	of	hardware	repair	
    warranty	coverage	at	an	Apple	Store	or	an	Apple-authorized	repair	center, 	such	as	an	
    Apple	Authorized	Service	Provider. 	You	can	extend	your	coverage	by	purchasing	the	
    AppleCare	Protection	Plan. 	For	information,	visit	www.apple.com/support/products	or	
    visit	the	website	address	for	your	country	listed	in	the	table. 
    						
    							94Chapter 4      Problem, Meet Solution
    If	you	need	assistance, 	AppleCare	telephone	support	representatives	can	help	you	with	
    installing	and	opening	applications, 	and	basic	troubleshooting.	Call	the	support	center	
    number	nearest	you	(the	first	90	days	are	complimentary). 	Have	the	purchase	date	and	
    your	Mac	Pro	serial	number	ready	when	you	call.
    Note:  Your	90	days	of	complimentary	telephone	support	begins	on	the	date	of	
    purchase. 	Telephone	fees	may	apply.
    Apple	also	offers	expert	support	for	Mac	OS	X	Lion	Server. 	Beyond	the	scope	of	the	
    complimentary	90-day	support, 	these	products	offer	assistance	with	in-depth	technical	
    issues	for	one	full	year.
    AppleCare 	OS 	Support 	delivers 	consultative 	telephone 	and 	email
    	support 	for 	networking	
    and 	workflow 	issues 	in 	Mac 	OS 	X 	Lion 	Server 	environments. 	AppleCare 	Help 	Desk	
    Support 	provides 	graphical 	user 	interface-level 	assistance 	with 	Mac 	OS 	X 	Server 	network	
    configuration 	and 	sever 	administration. 	AppleCare 	OS 	Support 	plans 	also 	include	
    support 	for 	command-line 	tools 	and 	mixed-platform 	integration. 	Choose 	from 	three	
    levels 	of 	AppleCare 	OS 	Support—Select, 	Preferred, 	or 	Alliance. 	For 	more 	information, 	
    visit 	www.apple.com/support/products/enterprise 	or 	visit 	the 	website 	for 	your 	country	
    listed 	in 	the 	table. 
    						
    							95
    Chapter 4      Problem, Meet Solution
    Country PhoneWebsite
    United	States 1-800-275-2273www.apple.com/support
    Australia (61)	1-300-321-456www.apple.com/au/support
    Canada	(English)	 (French) 1-800-263-3394
    www.apple.com/ca/support	
    www.apple.com/ca/fr/support
    Ireland (353)	1850	946	191www.apple.com/ie/support
    New	Zealand 00800-7666-7666www.apple.com/nz/support
    United	Kingdom (44)	0844	209	0611www.apple.com/uk/support
    Telephone	numbers	are	subject	to	change, 	and	local	and	national	telephone	rates	may	
    apply. 	A	complete	list	is	available	on	the	web:
     www.apple.com/support/contact/phone_contacts.html
    Locating Your Serial Number
    Use	any	of	these	methods	to	find	your	Mac	Pro	serial	number:
    	
    ÂChoose	Apple	()	from	the	menu	bar	and	then	choose	About	 This	Mac.	Click	the	
    version	number	beneath	the	words	 “Mac	OS	X”	to	cycle	through	the	Mac	OS	X	version	
    number, 	the	build	version, 	and	the	serial	number.
    	
    ÂOpen	System	Information	(in	the	Utilities	folder	in	Launchpad)	and	click	Hardware.
    	
    ÂLook	on	the	configuration	label, 	which	is	located	on	the	back	of	your	Mac	Pro	near	
    the	video	ports. 
    						
    							Help Center       System Information 
    www.apple.com/macpro 
    What’s Under the Hood
    5  
    						
    							98Chapter 5      What’s Under the Hood
    The	technical	specifications	of	your	Mac	Pro	are	included	in	this	section.
    Specifications
    Use	System	Information	to	find	detailed	information	about	your	Mac	Pro, 	including	
    the	amount	of	installed	memory, 	hard	disk	size,	connected	devices, 	and	product	serial	
    number. 	To	open	System	Information, 	choose	Apple	()	>	About	This	Mac	from	the	
    menu	bar, 	and	then	click	More	Info.
    Processor and Memory Specifications
    Quad-core Mac Pro
    	
    ÂOne	Quad-Core	Intel	Xeon	series	processor
    	
    Â8	MB	of	shared	L3	cache	per	processor
    	
    Â1066	MHz	DDR3	ECC	SDRAM
    6-core Mac Pro
    	
    ÂOne	6-Core	Intel	Xeon	series	processor
    	
    Â12	MB	of	shared	L3	cache	per	processor
    	
    Â1333	MHz	DDR3	ECC	SDRAM
    8-core Mac Pro
    	
    ÂTwo	Quad-Core	Intel	Xeon	series	processors
    	
    Â12	MB	of	shared	L3	cache	per	processor
    	
    Â1066	MHz	DDR3	ECC	SDRAM 
    						
    							99
    Chapter 5      What’s Under the Hood
    12-core Mac Pro
    	
    ÂTwo	6-Core	Intel	Xeon	series	processors
    	
    Â12	MB	of	shared	L3	cache	per	processor
    	
    Â1333	MHz	DDR3	ECC	SDRAM
    Random-access memory (RAM)
    	
    ÂUnbuffered	dual	inline	memory	modules	(UDIMMs)
    	
    ÂPC3-10600E, 	1333	MHz,	DDR3	SDRAM	UDIMMs	(memory	operates	at	1066	MHz	or	
    1333	MHz, 	depending	on	the	processor)
    	
    ÂDIMM	slots
    • Four	slots	available	in	a	single-processor	Mac	Pro
    • Eight	slots	available	in	an	dual-processor	Mac	Pro
    	
    ÂError-correcting	code	(ECC)
    	
    Â72-bit	wide, 	240-pin	ECC	modules
    	
    Â36	ICs	maximum	per	ECC	UDIMM
    	
    ÂMust	conform	to	JEDEC	specification	(see	 “Installing	Memory”	on	page	37)
    	
    ÂNonparity
    Graphics Card
    PCI	Express	2.0	graphics	card	with	a	dual-link	Digital	 Visual	Interface	(DVI)	connector	
    and	two	Mini	DisplayPort	connectors.
    Mini	DisplayPort	audio	output:
    	
    ÂUp	to	8-channel	(7.1), 	24-bit	audio	at	a	maximum	sample	rate	of	192.0	kHz 
    						
    							100Chapter 5      What’s Under the Hood
    Video Display Modes
    For	technical	specifications	for	your	display:
    	
    ÂApple displays:   Go	to	www.apple.com/displays
    Storage
    	
    Â4	independent	3	Gb/s	Serial	ATA	(SATA), 	cable-free,	direct-attach	3.5-inch	hard	
    drive	bays
    • Type:   SATA	3	Gb/s
    • Bay Width:   3.9	inches	(102	mm)
    • Bay Depth:   5.7	inches	(147	mm)
    • Bay Height:   1.0	inch	(25.4	mm)
    	
    ÂFour	internal	drive	carriers	(optional	2.5-inch	SSD	solid	state	drives	come	with	
    drive	adapters	designed	to	mount	in	the	3.5-inch	drive	carriers)
    PCI Express Expansion
    	
    ÂFour	full-length	PCI	Express	expansion	slots	(slot	1	contains	the	graphics	card)
    • Slots	1	and	2	are	x16, 	PCI	Express	2.0	slots
    • Slots	3	and	4	are	x4,	PCI	Express	2.0	slots
    	
    ÂAll	four	slots	support	16-lane	cards
    	
    Â300	 W	combined	maximum	for	all	PCI	Express	slots 
    						
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