Apple mac pro mid 2010 User Manual

© 2010 Apple Inc. All rights reserved.
 Apple Technician Guide 
Basics
Mac Pro (Mid 2010)   

Mac Pro (Mid 2010) Basics — Overview 12 2010-12-06
Overview
The Mac Pro (Mid 2010) features both quad-core and 6-core Intel Xeon processors with up to 12 
processing cores. The computer is available in the following configurations.
Single-Processor
ProcessorPart NumberTotal CoresMemory SpeedLevel 3 Cache/
Processor
2.8 GHz quad-core661-570941066 MHz8 MB
3.2 GHz quad-core 
(CTO)
661-571041066 MHz8 MB
3.33 GHz six-core 
(CTO)
661-571161333 MHz12 MB
Dual-Processor
ProcessorsPart NumberTotal CoresMemory...

Mac Pro (Mid 2010) Basics — Overview 13 2010-12-06
How to Identify Single- and Dual-Processor Configurations
To identify the configuration of a Mac Pro (Mid 2010) computer, check the code on the 
computer’s configuration label, which is located on the computer’s back panel directly below 
the video ports. See “Serial Number Location.”
Another quick way to identify the configuration is to open the side panel and inspect the 
processor heatsinks on the processor board. The configurations look like the...

Mac Pro (Mid 2010) Basics — Overview 14 2010-12-06
Serial Number Location
The Mac Pro (Mid 2010) serial number is located on the configuration label, directly below the 
configuration description.  

Mac Pro (Mid 2010) Basics — New Accessories 15 2010-12-06
New Accessories
Magic Trackpad
The wireless Magic Trackpad uses Bluetooth technology to connect to the Mac and comes with 
two AA batteries installed. Use of the Magic Trackpad and its full features requires Mac OS X 
version 10.6.4 or later and the latest trackpad software.
Note: If the Mac Pro (Mid 2010) has had system software reinstalled for any reason, pair the 
Magic Trackpad and then run Software Update.  If only basic functionality is...

Mac Pro (Mid 2010) Basics — New Accessories 16 2010-12-06
Pairing the Magic Trackpad
To pair the trackpad:
1. Choose Apple () > System Preferences, and then click Trackpad.
2.  Click “Set Up Bluetooth Trackpad …” in the lower-right corner.
3. Press the On/off button on the trackpad to turn it on.
4.  Click Continue when the trackpad is detected.
Once the trackpad is paired with the Mac, use Software Update again to make sure the latest 
software is installed.
Note: If the Mac Pro (Mid 2010) has had...

Mac Pro (Mid 2010) Basics — New Accessories 17 2010-12-06
Apple Battery Charger
The Apple Battery Charger charges rechargeable NiMH batteries for Apple products that use AA 
batteries.  Each Apple Battery Charger comes with six high-performance AA NiMH batteries: two 
for a keyboard, two for a mouse or trackpad, and two for charging. The Apple Battery Charger 
can charge either one or two NiMH rechargeable batteries. To charge batteries fully, allow at 
least five hours of charging time. For more...

© 2010 Apple Inc. All rights reserved.
 Apple Technician Guide 
Troubleshooting
Mac Pro (Mid 2010)   

Mac Pro (Mid 2010) Take Apart — General Troubleshooting 19 2010-12-06
General Troubleshooting
Update System Software and Firmware
Important: Apply the latest software and firmware updates before you begin troubleshooting. 
Computers sometimes exhibit symptoms that indicate the wrong Mac OS X system software is 
Troubleshooting Theory
For general information on troubleshooting theory, refer to:
http://service.info.apple.com/service_training/en/006/troubleshoot/index.php?page=intro
Emerging Issues
For the...

Mac Pro (Mid 2010) Take Apart — General Troubleshooting 20 2010-12-06
Wireless Troubleshooting
If you’re having issues with Bluetooth and wireless connectivity issues, refer to the following:
• TS3048 Troubleshooting wireless mouse and keyboard issues
• HT3887 Wireless input devices: Bluetooth frequently asked questions
• HT1365 AirPort and Bluetooth: Potential sources of interference for wireless devices and 
networks 
• HT3903 Apple Wireless Keyboard and Mouse: How to install batteries
• HT4273 About...