Apple Ipod Touch Ios6 User Guide

							 Appendix B    Safety, Handling, & Support 131
iPod touch loop  Certain activities when using the iPod touch loop may pose a risk of injury, 
especially if the loop becomes caught or trapped—for example, while working around 
machinery. Don’t swing iPod touch when using the loop, as the loop might come off causing 
injury or damage.
Choking hazard  Some iPod touch accessories may present a choking hazard to small children. 
Keep these accessories away from small children.
Important handling information
Cleaning  Clean iPod touch immediately if it comes in contact with anything that may cause 
stains—such as dirt, ink, makeup, or lotions. To clean:
 •Disconnect all cables and turn iPod touch off (press and hold the Sleep/Wake button, then 
slide the onscreen slider).
 •Use a soft, lint-free cloth.
 •Avoid getting moisture in openings.
 •Don’t use cleaning products or compressed air.
The front of iPod touch is made of glass with a fingerprint-resistant oleophobic (oil repellant) 
coating. This coating wears over time with normal usage. Cleaning products and abrasive 
materials will further diminish the coating, and may scratch the glass. Abrasive media may also 
scratch iPod touch.
Using connectors, ports, and buttons  Never force a connector into a port or apply excessive 
pressure to a button, because this may cause damage that is not covered under the warranty. If 
the connector and port don’t join with reasonable ease, they probably don’t match. Check for 
obstructions and make sure that the connector matches the port and that you have positioned 
the connector correctly in relation to the port.
Lightning  Discoloration of the Lightning plug after regular use is normal. Dirt, debris, and 
exposure to liquids may cause discoloration. To remove the discoloration or if the cable becomes 
warm during use or won’t charge or sync your iPod touch, disconnect the Lightning cable from 
your computer or power adapter and clean it with a soft, dry, lint-free cloth. Do not use liquids or 
cleaning products when cleaning the Lightning connector.
Operating temperature  iPod touch is designed to work in ambient temperatures between 
32° and 95° F (0° and 35° C) and stored in temperatures between -4° and 113° F (-20° and 45° C). 
iPod touch can be damaged and battery life shortened if stored or operated outside of these 
temperature ranges. Avoid exposing iPod touch to dramatic changes in temperature or humidity. 
When you’re using iPod touch or charging the battery, it is normal for iPod touch to get warm.
If the interior temperature of iPod touch exceeds normal operating temperatures (for example, in 
a hot car or in direct sunlight for extended periods of time), you may experience the following as 
it attempts to regulate its temperature:
 •iPod touch stops charging.
 •The screen dims.
 •A temperature warning screen appears.
 •Some apps may close. 
						

							 Appendix B    Safety, Handling, & Support 13 2
Important:  You may not be able to use iPod touch while the temperature warning screen is 
displayed. If iPod touch can’t regulate its internal temperature, it goes into deep sleep mode 
until it cools. Move iPod touch to a cooler location out of direct sunlight and wait a few minutes 
before trying to use iPod touch again.
For more information, go to support.apple.com/kb/HT2101 .
iPod touch Support
Comprehensive support information is available online at www.apple.com/support/ipodtouch. 
To contact Apple for personalized support (not available in all areas), see 
www.apple.com/support/contact.
Restarting and resetting iPod touch
If something isn’t working right, try restarting iPod touch, forcing an app to close, or resetting 
iPod touch.
Restart iPod touch:  Hold down the Sleep/Wake button until the red slider appears. Slide  
your finger across the slider to turn off iPod touch. To turn iPod touch back on, hold down the 
Sleep/Wake button until the Apple logo appears.
If you can’t turn off iPod touch or if the problem continues, you may need to reset iPod touch.  
A reset should be done only if turning iPod touch off and on doesn’t resolve the problem.
Force an app to close:  Hold down the Sleep/Wake button for a few seconds until a red slider 
appears, then hold down the Home button 
 until the app quits.
You can also remove an app from the recents list to force it to close. See Opening and switching 
between apps
 on page 17 .
Reset iPod touch:  Hold down the Sleep/Wake button and the Home button at the same time for 
at least ten seconds, until the Apple logo appears.
“Wrong Passcode” or “iPod touch is disabled” appears
If you forget your passcode or iPod touch displays an alert that it is disabled, see “iOS: Wrong 
passcode results in red disabled screen” at support.apple.com/kb/HT1212.
“This accessory is not supported by iPod touch” appears
The accessory you attached may not work with iPod touch. Make sure the USB cable and 
connectors are free of debris, and refer to the documentation that came with the accessory.
Can’t view email attachments
If iPod touch can’t view email attachments, try the following:
 •View an attached file:  Tap the attachment to open it in Quick Look. You may need to wait while 
it downloads before viewing.
 •Save an attached photo or video:  Tap the attachment to open it in Quick Look. You may need to 
wait while it downloads before viewing. 
						

							 Appendix B    Safety, Handling, & Support 13 3
Quick Look supports the following document types:
 •.doc, .docx—Microsoft Word
 •.htm, .html—webpage
 •.key—Keynote
 •.numbers—Numbers
 •.pages—Pages
 •.pdf—Preview, Adobe Acrobat
 •.ppt, .pptx—Microsoft PowerPoint
 •.rtf—Rich Text Format
 •.txt—text
 •.vcf—contact information
 •.xls, .xlsx—Microsoft Excel
For additional troubleshooting information, go to www.apple.com/support/ipodtouch.
Backing up iPod touch
You can use iCloud or iTunes to automatically back up iPod touch. If you choose to back up using 
iCloud, you can’t also use iTunes to automatically back up to your computer, but you can use 
iTunes to manually back up to your computer.
Backing up with iCloud 
iCloud backs up iPod touch daily over Wi-Fi, when it’s connected to a power source and is locked. 
The date and time of the last backup is listed at the bottom of the Storage & Backup screen. 
iCloud backs up your:
 •Purchased music, TV shows, apps, and books
 •Photos and videos in your Camera Roll
 •iPod touch settings
 •App data
 •Home screen and app organization
 •Messages
Note:  Purchased music isn’t backed up in all areas and TV shows are not available in all areas.
If you didn’t enable iCloud backup when you first set up iPod touch, you can turn it on in 
iCloud settings.
Turn on iCloud backups:  Go to Settings > iCloud, then log in with your Apple ID and password, 
if required. Go to Storage & Backup, then turn on iCloud Backup.
Back up immediately:  Go to Settings > iCloud > Storage & Backup, then tap Back Up Now.
Manage your backups:  Go to Settings > iCloud > Storage & Backup, then tap Manage Storage. 
Tap the name of your iPod touch.
Turn Camera Roll backup on or off:  Go to Settings > iCloud > Storage & Backup, then tap 
Manage Storage. Tap the name of your iPod touch, then turn Camera Roll backup on or off.
View the devices being backed up:  Go to Settings > iCloud > Storage & Backup > 
Manage Storage. 
						

							 Appendix B    Safety, Handling, & Support 13 4
Stop iCloud backups:  Go to Settings > iCloud > Storage & Backup > Backup, then turn off 
iCloud Backup.
Music that isn’t purchased in iTunes isn't backed up in iCloud. Use iTunes to back up and restore 
that content. See Syncing with iTunes
 on page 15 .
Important:  Backups for music or TV show purchases are not available in all areas. Previous 
purchases may be unavailable if they are no longer in the iTunes Store, App Store, or iBookstore. 
Purchased content, as well as Photo Stream content, doesn't count against your 5 GB of free 
iCloud storage.
Backing up with iTunes
iTunes creates a backup of photos in your Camera Roll or Saved Photos album, and backups of 
text messages, notes, call history, your Favorites list, sound settings, and more. Media files, such as 
songs, and some photos, aren’t backed up, but can be restored by syncing with iTunes. 
When you connect iPod touch to the computer you normally sync with, iTunes creates a backup 
each time you:
 •Sync with iTunes:   iTunes syncs iPod touch each time you connect iPod touch to your 
computer. See Syncing with iTunes on page 15 . iTunes won’t automatically back up an 
iPod touch that isn’t configured to sync with that computer. 
 •Update or restore iPod touch:   iTunes always backs up iPod touch before updating 
and restoring.
iTunes can also encrypt iPod touch backups to secure your data.
Encrypt iPod touch backups:  Select "Encrypt iPod touch backup" in the iTunes Summary pane.
Restore iPod touch files and settings:  Connect iPod touch to the computer you normally sync 
with, select iPod touch in the iTunes window, and click Restore in the Summary pane.
For more information about backups, go to support.apple.com/kb/HT1766.
Removing an iTunes backup
You can remove an iPod touch backup from the list of backups in iTunes. You may want to do 
this, for example, if a backup was created on someone else’s computer.
Remove a backup:
 1 In iTunes, open iTunes Preferences.
 •Mac:  Choose iTunes > Preferences.
 •Windows:  Choose Edit > Preferences.
 2 Click Devices (iPod touch doe sn’t need to be connected).
 3 Select the backup you want to remove, then click Delete Backup.
 4 Click Delete to confirm you wish to remove the selected backup, then click OK. 
						

							 Appendix B    Safety, Handling, & Support 13 5
Updating and restoring iPod touch software
You can update iPod touch software in Settings or by using iTunes. You can also erase or restore 
iPod touch, and then use iCloud or iTunes to restore a backup.
Deleted data is no longer accessible via the iPod touch user interface, but it isn’t erased from 
iPod touch. For information about erasing all content and settings, see Reset on page 12 5.
Updating iPod touch
You can update software in iPod touch Settings or by using iTunes. 
Update wirelessly on iPod touch:  Go to Settings > General > Software Update. iPod touch 
checks for available software updates.
Update software in iTunes:  iTunes checks for available software updates each time you sync 
iPod touch using iTunes. See Syncing with iTunes on page 15.
For more information about updating iPod touch software, go to support.apple.com/kb/HT4623 .
Restoring iPod touch
You can use iCloud or iTunes to restore iPod touch from a backup. 
Restore from an iCloud backup:  Reset iPod touch to erase all settings and information. Sign in 
to iCloud and choose Restore from a Backup in the Setup Assistant. See Reset on page 12 5.
Restore from an iTunes backup:  Connect iPod touch to the computer you normally sync with, 
select iPod touch in the iTunes window, and click Restore in the Summary pane.
When the iPod touch software is restored, you can either set it up as a new iPod touch, or restore 
your music, videos, app data, and other content from a backup.
For more information about restoring iPod touch software, go to support.apple.com/kb/HT1414.
Learning more, service, and support
This table describes where to get more iPod touch-related safety, software, and service information.
To learn about Do this
Using iPod touch safelySee Important safety information on page 12 9.
iPod touch service and support, tips, forums, and 
Apple software downloads Go to www.apple.com/support/ipodtouch.
The latest information about iPod touchGo to www.apple.com/ipodtouch.
Managing your Apple ID account Go to appleid.apple.com.
Using iCloud Go to www.apple.com/support/icloud.
Using iTunes Open iTunes and choose Help > iTunes Help. For an 
online iTunes tutorial (may not be available in all 
areas), go to www.apple.com/support/itunes.
Using other Apple iOS apps Go to www.apple.com/support/ios.
Obtaining warranty service First follow the advice in this guide. Then go to 
www.apple.com/support/ipodtouch.
Viewing iPod touch regulatory informationOn iPod touch, go to Settings > General > About > 
Legal > Regulatory.
Battery replacement service Go to www.apple.com/batteries/replacements.html. 
						

							 Appendix B    Safety, Handling, & Support 13 6
Disposal and recycling information
Your iPod touch must be disposed of properly according to local laws and regulations. Because 
this product contains a battery, the product must be disposed of separately from household 
waste. When your iPod touch reaches its end of life, contact Apple or your local authorities to 
learn about recycling options.
Battery replacement:  The lithium-ion battery in iPod touch should be replaced only by Apple 
or an Apple Authorized Service Provider, and must be recycled or disposed of separately 
from household waste. For more information about battery replacement services, go 
to www.apple.com/batteries/replacements.html.
For information about Apple’s recycling program, go to www.apple.com/recycling .
Türkiye
Türkiye Cumhuriyeti: EEE Yönetmeliğine Uygundur.
European Union—Disposal information 
The symbol above means that according to local laws and regulations your product and/or its 
battery shall be disposed of separately from household waste. When this product reaches its 
end of life, take it to a collection point designated by local authorities. The separate collection 
and recycling of your product and/or its battery at the time of disposal will help conserve 
natural resources and ensure that it is recycled in a manner that protects human health and 
the environment.
Union Européenne—informations sur l’élimination:  Le symbole ci-dessus signifie que, 
conformément aux lois et réglementations locales, vous devez jeter votre produit et/
ou sa batterie séparément des ordures ménagères. Lorsque ce produit arrive en fin de vie, 
apportez-le à un point de collecte désigné par les autorités locales. La collecte séparée et le 
recyclage de votre produit et/ou de sa batterie lors de sa mise au rebut aideront à préserver les 
ressources naturelles et à s’assurer qu’il est recyclé de manière à protéger la santé humaine et 
l’environnement.
Europäische Union—Informationen zur Entsorgung:  Das oben aufgeführte Symbol weist darauf 
hin, dass dieses Produkt und/oder die damit verwendete Batterie den geltenden gesetzlichen 
Vorschriften entsprechend und vom Hausmüll getrennt entsorgt werden muss. Geben Sie dieses 
Produkt zur Entsorgung bei einer offiziellen Sammelstelle ab. Durch getrenntes Sammeln und 
Recycling werden die Rohstoffreserven geschont und es ist sichergestellt, dass beim Recycling 
des Produkts und/oder der Batterie alle Bestimmungen zum Schutz von Gesundheit und Umwelt 
eingehalten werden.
Unione Europea—informazioni per lo smaltimento:  Il simbolo qui sopra significa che, in base 
alle leggi e alle normative locali, il prodotto e/o la sua batteria dovrebbero essere riciclati 
separatamente dai rifiuti domestici. Quando il prodotto diventa inutilizzabile, portalo nel punto 
di raccolta stabilito dalle autorità locali. La raccolta separata e il riciclaggio del prodotto e/o della 
sua batteria al momento dello smaltimento aiutano a conservare le risorse naturali e assicurano 
che il riciclaggio avvenga nel rispetto della salute umana e dell’ambiente. 
						

							 Appendix B    Safety, Handling, & Support 13 7
Europeiska unionen—information om kassering:  Symbolen ovan betyder att produkten 
och/eller dess batteri enligt lokala lagar och bestämmelser inte får kastas tillsammans med 
hushållsavfallet. När produkten har tjänat ut måste den tas till en återvinningsstation som utsetts 
av lokala myndigheter. Genom att låta den uttjänta produkten och/eller dess batteri tas om hand 
för återvinning hjälper du till att spara naturresurser och skydda hälsa och miljö.
Brasil—Informações sobre descarte e reciclagem
O símbolo acima indica que este produto e/ou sua bateria não devem ser descartadas no lixo 
doméstico. Quando decidir descartar este produto e/ou sua bateria, faça-o de acordo com  
as leis e diretrizes ambientais locais. Para informações sobre substâncias de uso restrito,   
o programa de reciclagem da Apple, pontos de coleta e telefone de informações, visite  
www.apple.com/br/environment.
Apple and the environment
At Apple, we recognize our responsibility to minimize the environmental impacts of our 
operations and products. For more information, go to www.apple.com/environment. 
						

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019-2540/2013-06