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Apple ibook g4 14 inch early 2004 User Manual

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Page 171

 
iBook G4 (14-inch) Take Apart -   
170  
 Bezel Brace with Clutch Assembly  Bezel Brace with Clutch 
Assembly  Tools 
• Soft cloth
• #0 Phillips screwdriver 
Replacement Note: 
 If the tape you remove from this assembly is worn and cannot be 
reused, use new Kapton tape (Apple part number 922-5025). 
Preliminary Steps 
Before you begin, remove the following:
• Battery 
• Keyboard and RAM shield
• AirPort Extreme Card
• Memory card
• Bottom case
• Bottom shield
• DC-in board
• Top case
• Top shield
•...

Page 172

 
171 -  
iBook G4 (14-inch) Take Apart
 Bezel Brace with Clutch Assembly  Procedure  Note:
   Although your bezel assembly might appear somewhat different than shown, the 
steps to follow are the same. 
1. With the bezel assembly lying on a soft cloth, remove the three pieces of tape. 
2. Remove the two 5- mm long Phillips screws at the left bezel brace. 
3. At the right bezel brace, remove the two Phillips screws:
• one 5-mm long screw near the top of the right brace
• one 3-mm long screw near the...

Page 173

 
iBook G4 (14-inch) Take Apart -  
172  
 Bezel Brace with Clutch Assembly5. Lift the 3-sided bezel brace with clutch assembly off of the bezel.   
6. Install the replacement bezel brace with clutch assembly, and reassemble and test the 
computer. 

Page 174

 
© 2003 Apple Computer, Inc. All rights reserved.
 

 
 
 
Service Source
Troubleshooting
 
iBook G4 (14-inch)
iBook G4 (14-inch Early 2004) 

Page 175

 
iBook G4 (14-inch) Troubleshooting - 
 
1
 
 Symptom Charts
 
Symptom Charts
 
How to Use the Symptom Charts
 
The Symptom Charts included in this chapter will help you diagnose specific symptoms 
related to the product. 
The steps to solve a symptom are listed sequentially. You might not need to perform every 
step before the symptom is solved. Start with the first step, and then test for the symptom. 
If the symptom persists, replace any modules you removed, go to the next step, and test 
again....

Page 176

 
2 - 
 
iBook G4 (14-inch) Troubleshooting
 Symptom Charts
 
Poor AirPort  reception
 
1. Refer to Knowledge Base article 88258: PowerBook G4: How to Optimize AirPort 
reception.
2. Reseat AirPort antenna and cable.
3. Check AirPort antenna cable for damage.
4. Replace with known-good AirPort Extreme Card.
5. Replace AirPort antenna board and cable.
 
Battery
 
The battery wont charge
 
1. Remove any connected peripherals.
2. Try known-good power outlet.
3. Try known-good power adapter and power cord....

Page 177

 
iBook G4 (14-inch) Troubleshooting - 
 
3
 
 Symptom Charts
 
Error Beeps
 
The computer automatically performs a power-on self test when it is turned on after being 
fully shut down (not a restart). This section describes what to do if beeps are heard during 
the startup.
 
Note:
 
 The computer has a memory expansion slot that accepts a 1.25-inch (or shorter) 
PC-100 compliant, SO-DIMM memory card. Refer to the Memory Replacement 
instructions for removal and installation.
 
Computer beeps once at...

Page 178

 
4 - 
 
iBook G4 (14-inch) Troubleshooting
 Symptom Charts Related articles:
58442: Power On Self-Test Beep Definition - Part 2
111772: iBook (Dual USB): Beeps Are Heard at Startup (one to four beeps)
 
Hard Drive
 
Hard drive will not initialize
 
1. Boot from iBook Software Install CD and see if the hard drive mounts on the desktop.
2. Boot from the Mac OS X software install CD. Under the File menu, select Disk Utilities 
and initialize the disk or run Disk First Aid.
3. If no hard drive is found in...

Page 179

 
iBook G4 (14-inch) Troubleshooting - 
 
5
 
 Symptom Charts
 
Keyboard
 
No response from any key on keyboard
 
1. Remove any connected peripherals.
2. Boot from a Mac OS system CD to verify that it is not a software problem.
3. Turn off the computer. Disconnect the keyboard connector and inspect connectors.
4. Replace keyboard.
5. Replace logic board.
 
The keyboard lock is damaged or wont lock
 
1. Verify that keyboard is installed properly: the lock aligns with the notch in the top case.
2. Replace...

Page 180

 
6 - 
 
iBook G4 (14-inch) Troubleshooting
 Symptom Charts
 
Cannot send fax
 
1. Check that Network connection in System Preferences is set to Internal Modem.
2. Refer to Knowledge Base article 25746: Mac OS X 10.3: Fax doesnt send.
 
Cannot receive fax
 
Check that Receive faxes on this computer is selected in the Print & Fax area of System 
Preferences.
Related articles:
25731: Mac OS X 10.3: Receiving faxes and connecting to the Internet
25596: Mac OS X 10.3: About Receiving Faxes
 
Modem drops...
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