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AMT Datasouth Printer Fastmark M3 Users Guide

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Examples of these advanced capabilities are: 
 Ability to operate on line from host or off line in stand-alone mode 
 Ability to range check user input 
 Ability to combine data from multiple fields into a single bar code 
 Ability to access database stored in printer 
 Ability to perform math calculations (addition, subtraction, multiplication, 
division, etc.) 
 Ability to perform logical calculations (equal to, less than, greater than, etc.) 
Shown below is an example where a...

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Diagnostic Tool 
The Diagnostic Utility is a toolbox that allows users to explore the printers settings and 
status; change printer settings; download graphics, fonts, and firmware; create printer 
bitmap fonts; and to send additional commands to the printer. Using this convenient tool, 
you can explore the printer status and settings and troubleshoot the printer. 
Starting diagnostic tool 
 
1. Double click on the Diagnostic tool icon  to start the 
software. 
2. There are four features...

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Printer functions 
 
1. Connect the printer and PC via USB cable. 
2. Turn ON printer and start DiagTool utility. 
3. Click the “Function” button for settings. 
4. The detail functions in the Printer Function Group are listed as below. 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
(Calibrate sensor, media setup, RTC setup…) 
 
   
   
   
   
   
   
   
 
 
Function Description 
Calibrate Sensor Calibrate the sensor specified in the PrinterSetup 
group media sensor field...

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Setting Bluetooth configuration 
1. Connect the printer and PC via USB cable. 
2. Turn ON printer and start DiagTool utility. 
3. Select “Wireless” tab and click on “Built-in wireless module” item. 
4. Enter the new BT Local Name or BT PIN Code in the editor. 
5. Press “Set” button to set the new BT name or BT PIN code of the printer. 
6. Press “Get” button to get back the settings. Make sure the Bluetooth 
module settings are set properly....

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Setting WiFi configuration 
1. Connect the printer and PC via USB cable. 
2. Turn ON printer and start DiagTool utility. 
3. Select “Wireless” tab and click on “Built-in wireless module” item. 
4. Enter the new WLAN settings in the editor. 
5. Press “Set” button to set the new settings to the printer. 
6. Press “Get” button to get back the settings. Make sure the Bluetooth 
module settings are set properly. 
7. The Wi-Fi LED will turn ON blue (the Wi-Fi, icon will be shown for LCD 
panel) if...

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Calibrating media sensor 
 
1. Install desired media and verify the cover is closed. 
2. Turn ON the printer power. 
3. Open diagnostic utility (DiagTool) and set interface to USB. 
4. Select “Calibrate Sensor“ button. 
5. Select the media type and click on “Calibrate” button. 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 5  

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Troubleshooting 
The following guide lists the most common problems that may be encountered when 
operating this bar code printer. If the printer still does not function after all suggested 
solutions have been invoked, please contact the Customer Service Department of your 
purchased reseller or distributor for assistance. 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   Problem Possible Cause Recovery Procedure 
    
Power indicator does not 
illuminate...

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Problem Possible Cause Recovery Procedure 
 
   
 
Poor Print Quality 
* Media is loaded incorrectly 
* Dust or adhesive accumulation 
on the print head. 
* Print density is not set properly. 
* Print speed is not set properly. 
* Print head element is damaged. 
* Reload the supply. 
* Clean the print head. 
* Clean the platen roller. 
* Adjust the print density and print 
speed. 
* Run printer self-test and check the...

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Maintenance 
This session presents cleaning tools and methods to maintain your printer. 
 
Required Materials: 
 Head Cleaning Pen or Cotton swab 
 Lint-free cloth 
 Compressed air or vacuum  
 100% Ethanol or Isopropyl Alcohol 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
   Printer Part Method Interval 
    
   
   
   
 
 
Print Head 
1. Always turn off the printer before cleaning the 
print head. 
2. Allow the print head to cool for a minimum of one 
minute. 
3....

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Product Characteristics 
 
Printer specifications 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
Product standard feature 
Physical dimensions  4.5”(W)X5.8”(H)X2.7”(D) 
Direct thermal printing 
Print resolution 203 dots/inch 
Print speed 4ips max 
Print width 2.83” (72mm) 
Black mark reflective sensor 
 Gap sensor  
Head open sensor 
3 operation buttons (ON/OFF, cover open and feed) 
3 LEDs for printer status, 3 LEDs for battery status 
USB 2.0 (full speed) interface...
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