AMT Datasouth Printer Fastmark 400 Users Guide

Users Guide 40
Paper
Paper size
Select the label size for your printer.  The selected label size may be a little longer than
that of the physical label.
Orientation
Set portrait or landscape according to the print direction. 

Users Guide 41
Paper source
Select one of the following items:
T/T & Media with Gap
T/T & Media with Black Line
T/T & Continuous Media
D/T & Media with Gap
D/T & Media with Black Line
D/T & Continuous Media
T/T stands for thermal transfer (ribbon) mode and D/T for direct thermal model (without
ribbon).
Media choice
Set the heat value or darkness from this field.  The darkness value ranges from 0 to 15.
Copies
This function designates the number of printed copies of each page.
More Options
To use the...

Users Guide 42
Device Options
Print speed for the FM402TT can be set at 1 to 3 IPS.
Print speed for the FM402DT and FM403TT can be set for 1 to 2 IPS. 

Users Guide 43
TROUBLESHOOTING AND MAINTENANCE
Troubleshooting
Generally, when a malfunction or an abnormal condition occurs, the “POWER” LED will keep
blinking.  Printing and communication between the host and printer will stop.
Power and Ready LEDs blink together at the same time
Possible Problems Solutions Remarks
Missing gap Check the media path
Check the paper sensorIf using continuous media with
Windows then in the Paper Tab
section continuous should be
selected.
Media out Install a Media roll...

Users Guide 44
Host and Data related errors
Possible Problems Solutions
Verify that the communication cable is connected securely to
the parallel or serial port on the PC and to the connector on
the printer.Host Displays:
Printer Time Out
Verify that the Power LED is illuminated.  If not, verify that the
power cord is connected, the power switch is at position ‘1’.
If Power LED is still not illuminated, check the fuse in the
power adapter.
Print a Self Test and verify that the emulation being used is...

Users Guide 45
Print Quality
 
Problem Solutions
Verify printer is set for Thermal Transfer stock.
Verify that a certified ribbon is installed.
Verify that the Media is certified to work with the ribbon.
Note: Direct Thermal media can be used with a ribbon,
however inadequate heat transfer may result in light
print.  It is not recommended to use Direct Thermal
media with a Thermal Transfer ribbons.
Clean the printhead.
Adjust the Darkness setting.
Too light in Thermal
Transfer
Slow down the print speed...

Users Guide 46
Preventive Maintenance
Before performing any Preventive Maintenance be sure to turn off the printers power and unplug the
power cable.
Cleaning the Thermal Printhead (TPH)
It is recommended at a minimum that the Printhead should be cleaned:
Each time a Ribbon is changed.
Each time a new roll of media is installed.
1. Turn off the printer, open the top cover, and if installed remove the ribbon.
2. Lift the printhead module to the vertical position.
3. Rub the printhead with a piece of...

Users Guide 47
Cleaning the Platen Roller
It is recommended that the platen roller should be cleaned when:
Excessive dusty condition exists.
Following a media jam where the adhesive comes in contact with it.
1. Turn off the printer and open the top cover.
2. Lift the printhead module to the vertical position.
3. Rub the full length of the platen available with a piece of cotton, which has been moistened
with Isopropyl Alcohol.
4. Manually rotate the platen and repeat step 3 until the entire platen has...

Users Guide 48
Cleaning the Paper Compartment
It is recommended that the Paper Compartment be cleaned regularly if exposed to a dust
environment.  This will keep dirt and dust from contaminating or damaging your printer
(Printhead and Platen).
1. Turn off the printer and open the top cover.
2. Remove paper dust by blowing using compressed air or vacuuming.
3. Clean the paper compartment with cotton, which has been moistened with mild
detergent.
Cleaning the paper sensor
It is recommended that the Paper...

Users Guide 49
Appendix A: Printer Specifications
Specification FM402DT FM402TT FM403TT
Print method Direct thermal Direct thermal and thermal transfer
Resolution 203 DPI
(8 dots/mm)300 DPI
(12 dots/mm)
Maximum print
width4.2 in. (107 mm) 4.10 in. (104 mm)
Maximum print
length43 in. (1090 mm)**29 in. (736 mm)**
Maximum print
speed2 inches (50.8 mm)
per second3 inches (76.2 mm)
per second2 inches (50.8 mm)
per second
Onboard RAM 512 K bytes 2 M bytes
I. Direct thermal:
Paper, vinyl, visible light and...