American Water Heater 80 Thermal Efficiency UltraLow NOx Heavy Duty Commercial Gas Water Heater BCL3 User Manual

							51
 EFFECTIVE
For 3 Years, in the event of a tank leak, we will repair or, at our 
discretion, replace the defective water heater.
For 1 Year, in the event of part failure, we will repair or, at our 
discretion, replace the defective part.
We  warrant  this  product  against  defects  in  materials  or 
workmanship  as  described  in  this  document  if  installed  within 
the United States or Canada and provided the product remains 
at its original place of installation.
Warranty coverage begins the date of installation OR the date of 
manufacture if installation cannot be verified.
 WHAT'S COVERED
Subject  to  these  terms,  in  the  event  of  defect  in  materials  and/
or  workmanship  resulting  in  a  tank leak  during  the first  three 
years, we will:
•  Replace the water heater should the tank leak.
Subject to these terms, in the event of a defect in materials and/or 
workmanship appearing during the first year, we will:
•  Repair  or,  at  our  discretion,  replace  any  part  of  the  water 
heater  covered  under  this  limited  warranty  excluding  parts 
subject  to  normal  maintenance  (Example:  non-electronic 
anode rod, filter, etc)
Service/labor, shipping, delivery, installation, handling or any 
other costs are not covered at any time under this warranty.
Any  replacement  part  or  product  will  be  warranted  only  for 
the  unexpired  portion  of  the  original  water  heater’s  limited 
warranty period.
If an identical model is no longer available due to a change in law, 
regulation, or standard, we will replace the product with one having 
comparable  capacity  and  input.  In  these  instances,  the  owner  will 
have the option of paying the difference between what was paid for 
the original model and the new model with the additional features, 
or  receiving  a  refund  of  the  portion  of  the  purchase  price,  on  a 
pro-rata basis allocable to the unexpired portion of the warranty.
 WHAT'S NOT COVERED
•  Problems caused by improper: gas supply line sizing, gas type, 
venting, connections, combustion air, voltage, wiring, or fusing   
•   Failure to follow applicable codes   
•   Failure to follow printed instructions   
•   Abuse, misuse, accident, fire, flood, Acts of God   
•   Improper installation,  sizing, delivery, or maintenance   
•   Claims related to rust, noise, smell, or taste of water   
•   Failure to conduct authorized factory start up if required   
•   Alterations to the water heater   
•   Non-outdoor heaters installed outdoors   
•   Damages due to a failure to allow for thermal expansion   
•  Heat exchanger failure due to lack of adequate / proper supply 
of water   
•   Heaters moved from their original location   
•   Service trips to explain proper installation, use, or maintenance  of  the  product/unit  or  to  describe  compliance  requirements 
under applicable codes and regulations   
•    Charges  related  to  accessing  your  heater  including  but  not  limited to door/wall removal, equipment rental, etc.   
•   Replacement parts after expiration of this warranty   
 LIMITATIONS
NOTWITHSTANDING ANYTHING ELSE TO THE CONTRARY, 
THIS  IS  YOUR  SOLE  AND  EXCLUSIVE  WARRANTY.  
ALL OTHER WARRANTIES INCLUDING A WARRANTY 
OF MERCHANTABILITY OR FITNESS FOR PARTICULAR   
PURPOSE  ARE  EXPRESSLY  DISCLAIMED.  SELLER  SHALL 
NOT BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, 
SPECIAL, PUNITIVE OR OTHER INDIRECT DAMAGES.  TOTAL 
LIABILITY ARISING AT ANY TIME  SHALL  NOT  EXCEED THE 
PURCHASE PRICE PAID WHETHER BASED ON CONTRACT, 
TORT, STRICT LIABILITY OR ANY OTHER LEGAL THEORY.
SERVICE INQUIRIES:
For service inquiries call the telephone number listed below.  Be prepared to provide the following information: 
name, address, and telephone number; the model and serial number of the water heater; proof of installation; and a clear description 
of the problem.  
For your records, fill in the product:
Serial: ___________________
Model: ___________________
                                                                 U.S. Customers: 
                                                                    American Water Heaters 
                                                                         \
  500 Princeton Road 
                                                                          \
   Johnson City, TN 37605 
                                                            800-999-9515
                                                                     www.americanwaterheater.com
COMMERCIAL
WATER HEATER 
LIMITED WARRANTY  
						

							American Water Heater
Product Service and Support
PO Box 1597, 500 Princeton Road Johnson City, TN 37605Phone: 800-999-9515
Copyright © 2015 American Water Heater Company. All rights reserved.