Amcrest IP3M-943W User Manual

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5.2.5.2 Manage Users 
This menu allows the user to change the user accounts on the camera. By default, the camera only has the admin 
account which has all rights/authorities. Additional accounts can be created on this screen. Below is a screenshot 
of the manage users screen: 
 
Below is an explanation of the fields on the Manage Users screen: 
 Anonymous Login: This checkbox allows the user to enable the anonymous login feature. This allows all user 
account names to remain hidden on this...

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5.2.5.3 Restore Factory Settings 
This screen allows the user to reset the camera and all of its settings to the factory settings. Below is a screenshot 
of the Default screen:  
 
 
5.2.5.4 Import/Export 
This screen allows the user to import or export settings from the camera. Below is a screenshot of the 
Import/Export screen:  
 
To import settings, click the Import button. To export settings, click the Export button. 
   

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5.2.5.5 Auto Maintain 
This screen allows the user to set auto maintenance settings for the camera. Below is a screenshot of the Auto 
Maintain screen:  
 
Below is an explanation of the fields on the Auto Maintain screen: 
 Auto Reboot: This checkbox allows the user to enable the auto reboot function. The dropdown box and field 
to the right of this checkbox allow the user to specify what date and time of the week the camera will auto 
reboot. 
 Auto Delete Old Files: This checkbox allows the...

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5.2.6 Information 
This menu section allows the user to view information about the camera for reference purposes. 
5.2.6.1 Version 
This screen allows the user to see various information about the camera’s software versions, as well as other 
information. Below is a screenshot of the camera’s version screen: 
 
On this screen, software version, web interface version, and ONVIF version are displayed. Also, the S/N (Token ID) 
is displayed here. 
5.2.6.2 Log 
This screen is where the camera’s...

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5.2.6.3 Online Users 
This screen allows the user to see which users are online. Below is a screenshot of the Online Users screen: 
 
Click Refresh to refresh this table. 
5. 3 Ala rm 
This screen is where the alarm log is kept. Below is a screenshot of the alarm screen: 
 
The table on the right shows the alarm log and all of the alarm instances that have occurred. 
The checkboxes allow the user to narrow down which alarms they want to see in the alarm log. Clicking the 
checkbox next to Prompt...

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6. FAQs/Troubleshooting 
 
1. The camera does not boot up properly. 
Below are a few possible reasons why this may be occurring: 
 The power input is not correct voltage. 
 The power cable connection is not secured correctly. 
 The firmware was upgraded incorrectly. 
 
2. Camera often automatically shuts down or stops running.  
Below are a few possible reasons why this may be occurring: 
 The input voltage is too low or is not stable. 
 The insides of the camera have accumulated too much...

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Below are a few possible reasons why this may be occurring: 
 The video quality setting is too low. 
 The camera software has a read error. Restart the camera to solve this problem. 
 The SD card is broken. 
 The SD card slot is malfunctioning. 
 The camera’s hardware is malfunctioning. 
 
7. There is no audio during real-time monitoring.  
Below are a few possible reasons why this may be occurring: 
 The camera’s microphone is damaged. 
 The speakers being used are not sufficiently powered....

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11. Web Access isnt working.  
Below are a few possible reasons why this may be occurring: 
 Windows version is pre -Windows 2000 service pack 4. Use a more recent version of Windows.  
 ActiveX controls have been disabled.  
 The PC is not using DirectX 8.1 or higher. Upgrade to a more recent version of DirectX.  
 The camera is having network connection errors. 
 Web access may be setup incorrectly.  
 The username or password may be incorrect. 
 
12. Web Access live view is only displaying...

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15. Alarms are not working. 
Below are a few possible reasons why this may be occurring: 
 The alarm is not setup correctly. 
 The alarm cable is not connected correctly. 
 The alarm input signal is not correctly configured. 
 There are two loops connected to one alarm device. 
 
16. The camera is not recording enough video.  
Below are a few possible reasons why this may be occurring: 
 The storage capacity is not enough. 
 The storage device is damaged.  
 
17. Downloaded files cannot be...

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Glossary of Terms 
 Abnormality – Any malfunction in terms of storage of data to the SD card. 
 Alarm Delay – The gap in time between alarm activation and Relay alarm activation. 
 Alternate Gateway – The node on the computer network that the network software uses when an IP address 
does not match any other routes in the routing table, and when the default gateway is not available. 
 Anti-Dither – This time value controls how long the alarm signal lasts. The values in this field can range from...