Amcrest IP3M-941 Dual Band PT Camera User Manual

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6. FAQs/Troubleshooting 
 
1. The camera does not boot up properly. 
Below are a few possible reasons why this may be occurring: 
 The power input is not correct voltage. 
 The power cable connection is not secured correctly. 
 The firmware was upgraded incorrectly. 
 
2. Camera often automatically shuts down or stops running.  
Below are a few possible reasons why this may be occurring: 
 The input voltage is too low or is not stable. 
 The insides of the camera have accumulated too much...

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Below are a few possible reasons why this may be occurring: 
 The video quality setting is too low. 
 The camera software has a read error. Restart the camera to solve this problem. 
 The SD card is broken. 
 The SD card slot is malfunctioning. 
 The camera’s hardware is malfunctioning. 
 
7. There is no audio during real-time monitoring.  
Below are a few possible reasons why this may be occurring: 
 The camera’s microphone is damaged. 
 The speakers being used are not sufficiently...

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11. Web Access isnt working.  
Below are a few possible reasons why this may be occurring: 
 Windows version is pre -Windows 2000 service pack 4. Use a more recent version of Windows.  
 ActiveX controls have been disabled.  
 The PC is not using DirectX 8.1 or higher. Upgrade to a more recent version of DirectX.  
 The camera is having network connection errors. 
 Web access may be setup incorrectly.  
 The username or password may be incorrect. 
 
12. Web Access live view is only...

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15. Alarms are not working. 
Below are a few possible reasons why this may be occurring: 
 The alarm is not setup correctly. 
 The alarm cable is not connected correctly. 
 The alarm input signal is not correctly configured. 
 There are two loops connected to one alarm device. 
 
16. The camera is not recording enough video.  
Below are a few possible reasons why this may be occurring: 
 The storage capacity is not enough. 
 The storage device is damaged.  
 
17. Downloaded files cannot be...

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Glossary of Terms 
 Abnormality – Any malfunction in terms of storage of data to the SD card. 
 Alarm Delay – The gap in time between alarm activation and Relay alarm activation. 
 Alternate Gateway – The node on the computer network that the network software uses when an IP address 
does not match any other routes in the routing table, and when the default gateway is not available. 
 Anti-Dither – This time value controls how long the alarm signal lasts. The values in this field can range...

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 Sub Stream – Sub Stream is an alternative streaming protocol for the camera. Sub stream uses less bandwidth 
and attempts to keep fluency high at the expense of quality. 
 Subnet Mask – a 32-bit number that masks an IP address, and divides the IP address into network address and 
host address. 
 TCP/IP – TCP/IP stands for Transmission Control Protocol/Internet Protocol and it is the language/protocol 
that allows communication between internet connected devices, whether on a local network, or...

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FCC Statement 
1. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 
(1) this device may not cause harmful interference, and (2) this device must accept any interference received, 
including interference that may cause undesired operation. 
2. The users manual or instruction manual for an intentional or unintentional radiator shall caution the user 
that changes or modifications not expressly approved by the party responsible for compliance...

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Appendix A: Toxic or Hazardous Materials or Elements 
 
Component 
Name 
Toxic or Hazardous Materials or Elements 
Pb Hg Cd Cr VI PBB PBDE 
Sheet 
Metal(Case) ○ ○ ○ ○ ○ ○ 
Plastic Parts 
（Panel） ○ ○ ○ ○ ○ ○ 
Circuit Board ○ ○ ○ ○ ○ ○ 
Fastener ○ ○ ○ ○ ○ ○ 
Wire and 
Cable/Ac 
Adapter 
○ ○ ○ ○ ○ ○ 
Packing 
Material ○ ○ ○ ○ ○ ○ 
Accessories ○ ○ ○ ○ ○ ○ 
 
O: Indicates that the concentration of the hazardous substance in all homogeneous materials in the parts is below 
the relevant threshold of the...

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Note: 
 For detailed operational instructions, please refer to the User Manual on the CD that was included in 
your purchase. 
 To view setup videos for many of the steps outlined in this guide, go to http://amcrest.com/videos 
 This user manual is for reference only. Slight differences may be found in the user interface. 
 All the designs and software here are subject to change without prior written notice. 
 All trademarks and registered trademarks mentioned are the properties of their...