Amanda Work Group Administration Guide

							Chapter 10: Using Utilities93
2. To perform a search for the Password configuration option, press Ctrl+S and type the 
first few letters of the word password.
set off_dly 50
set partial_q_ok false
set password AMandA
PBX 1 1001
PBX 2 2001
3. Use the Right Arrow key to move the cursor to the password to be replaced.
4. Type the new password and delete any extra letters.
N
OTE:Passwords are case sensitive. Also, the new password must be in sin-
gle quotes.
5. Save your change by pressing Ctrl+X then Ctrl+S.
6. Exit JOVE by pressing Ctrl+X then Ctrl+C
To activate the HOST program:
1. At the C:\ prompt, type:
JOVE AUTOEXEC.BAT
2. To perform a search, press Ctrl+S and type the first few letters of the word HOST. 
Look for one of the following lines in the AUTOEXEC.BAT: 
rem LH HOST /2 /f /n >> %LOGN%
rem LH HOST /4 >> %LOGN%
N
OTE:The /2 is for COM2 and the /4 is for COM4. Use COM2 when con-
necting directly via a null modem cable. Use COM4 when connect-
ing via a modem. 
The /f is for “fast” to use 14400 bps. You can add /f to the second 
line if your modem is fast.
%LOGN% refers to the environment variable LOGN, which is set in 
the AUTOEXEC.BAT file as:
SET LOGN = C:\BOOTLOG
and logs information in the BOOTLOG file in the root directory.
If you prefer to log information on screen, put a rem in front of the 
above line and remove the rem from the following line:
REM SET LOGN = CON:
3. Use the arrow keys to position the cursor.
4. Press the Delete key to delete the letters rem from the beginning of one of the lines. 
5. Save your change by pressing Ctrl+X then Ctrl+S
6. Exit JOVE by pressing Ctrl+X then Ctrl+C 
						

							94 Administering [email protected]/Windows
JOVE Commands
The following is a list of JOVE commands:
JOVE Commands
ActionCommand
To move around Use the arrow keys, Home, End, Page Up, and Page 
Down
To search the file forward for 
a string (or word)Ctrl+S and the first few letters of the string
To search the file backward 
for a string (or word)Ctrl+R and the first few letters of the string
To insert characters Place the cursor at the insertion point and type them
To delete the character above 
the cursorUse the Delete key
To delete an entire lineCtrl+K
To restore a deleted lineCtrl+Y
To move to the beginning of 
the fileCtrl+Home
To move to the end of the fileCtrl+End
To move text around, first 
delete using Ctrl+K, thenCtrl+Y
To edit a new fileCtrl+X Ctrl+F
To create a new fileCtrl+X Ctrl+F
To scroll the screen up one 
lineCtrl+Z
To scroll the screen down 
one lineEsc Z
To switch between edit buff-
ers (two files)Ctrl+X B, then Enter
To split the screen into two 
buffersCtrl+X 2
To return the screen to one 
bufferCtrl+X 1
To save the file with the 
same file nameCtrl+X Ctrl+S
To write the file to a different 
file nameCtrl+X Ctrl+W
To exitCtrl+X Ctrl+C 
						

							Chapter 10: Using Utilities95
Displaying Text Files (20 Lines at a Time)
The Less utility displays a text file on the screen, 20 lines at a time. This utility is similar 
to the MORE command in DOS, but with many additional features.
Syntax: less filename
You can move around in the file:
 Use Page Up and Page Down to scroll through the file
 Use Up Arrow and Down Arrow to move from line to line
 To view an additional line, press Enter
 To view the next 20 lines, press the spacebar or Page Down
 To search forward for a string of characters, type 
/
string
 To search backward for a string of characters, type ?
string
 For Help, press H
 To Quit, press Q
The Less utility is often used with the Grep utility. For instance, if you have a very large 
TRACE.OUT file, and you are interested in only the activity on Port 1, you could filter the 
TRACE file with Grep and then page through the results with Less.
At the C:\AMANDA> prompt, type:
grep ichan_01 trace.out | less
To view a file that you are not grepping, such as GREP.MAN, which explains how to use 
the Grep utility, type the following at the C:\AMANDA> prompt:
less grep.man
Displaying the Last n Lines of Text Files
The Tail utility displays the last n lines in a text file, with a default of 10 lines.
Syntax: tail [-n] filename
To display the last 20 lines of a file:
 Type the following at the C:\AMANDA> prompt:
tail -20 filename 
						

							96 Administering [email protected]/Windows 
						

							Appendix A:
Setup Sheets
Company Greeting Example
Mailbox 990 Preassigned
GreetingThe caller will hear:The greeting will play:
1Good morning. Thank you for calling _____________
Company Name
8:00 A.M. to 12:00 P.M.
Monday through Friday
2Good afternoon. Thank you for calling ____________
Company Name
12:00 P.M. to 5:30 P.M.
Monday through Friday
3Thank you for calling ______________. 
Company Name
Our office is now closed.
5:30 P.M. to 8:00 A.M.
Monday through Friday
8:00 
A.M. Saturday 
through 
8:00 
A.M. Monday
4Thank you for calling ____________.
Company Name
You have reached us on a company holiday. Our staff 
wishes you a safe and happy holiday.
8 A.M. to 8 P.M. on the 
holiday
If the holiday is a three-
day weekend:  8 
A.M. Sat-
urday through 8 
P.M. 
Monday 
						

							98 Administering [email protected]/Windows
    Setup Sheets
Caller Instructions Example
Mailbox 991 Preassigned
Because of the seamless transfer from 990 to 991, 
the caller hears these instructions immediately following the main greeting.
Mailboxes assigned to menu choices:
GreetingThe caller will hear:The greeting will play:
1For Sales, please press 1; for Service, press 2; for Ad-
ministration, press 3; for Office Hours, press 4. If you 
know your party’s extension, you may enter it at any 
time or remain on the line for the operator.8:00 A.M. to 5:30 P.M.
Monday through Friday
2If you know your party’s extension you may enter it at 
any time. Our hours are _______________________. 
Press 411 for an employee directory or remain on the 
line to leave a message or request information.5:30 P.M. to 8:00 A.M.
Monday through Friday
8:00 
A.M. Saturday 
through 
8:00 
A.M. Monday
If Caller PressesMailboxComments
0 Transfers to (0Operator: Rings operator’s telephone.
1 Transfers to (1001Sales: Rings Sales telephone.
2 Transfers to (1002Service: Rings Service telephone.
3 Transfers to (1003Administration: Rings Administration telephone. 
4 Transfers to (1004Office Hours: Information mailbox (with Do Not Disturb On 
and Store Messages set to No); plays greeting 1 which tells of-
fice hours. 
						

							Appendix A: Setup Sheets99
    Setup Sheets
Mailbox with Greetings
Mailbox Number: __________
Comment: ________________
.
GreetingThe caller will hear:Greeting plays:
1Time:
Days:
2Time:
Days:
3Time:
Days:
4Time:
Days:
5Time:
Days:
6Time:
Days:
7Time:
Days:
—Master Copy—
      Make copies of this sheet prior to filling it out. 
						

							100 Administering [email protected]/Windows
    Setup Sheets
Mailbox with Menu
Mailbox Number: __________
Comment: ________________
Mailboxes assigned to menu options:
If Caller PressesMailboxComments
0 transfers to 
1 transfers to 
2 transfers to 
3 transfers to 
4 transfers to 
5 transfers to 
6 transfers to 
7 transfers to 
8 transfers to 
9 transfers to 
—Master Copy—
      Make copies of this sheet prior to filling it out. 
						

							Appendix A: Setup Sheets101
    Setup Sheets
General Mailbox Checklist
MailboxPurpose
0Reserved for Operator
1
2
3
4
5
6
7
8
9 
						

							102 Administering [email protected]/Windows
MailboxPurpose
4llReserved for Employee Directory
990Reserved for Main Greeting
991Reserved for Caller Instructions
992Reserved
993Reserved
994Reserved
995Reserved for Future Delivery
996Reserved
997Reserved
998Reserved for Direct Send to Voice Mail
999Reserved for System Administration
—Master Copy—
      Make copies of this sheet prior to filling it out.