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Aluratek UNDER TABLE 5X2 HDMI SWITCHER UT260052 User Guide

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    7.5.2 Direct Connect – Firmware Update  
    Prepare the laptop with the firmware update softwar e as 
    described in section 7.5.1 for a direct connection.   
    The firmware update application must see the switch er at IP 
    192.168.10.81 port 23.  
    7.5.3 Network Connect – Control and/or Configuratio n 
    The laptop (or other PC) should be set for DHCP or  to  
    have its IP address assigned automatically by the n etwork. 
    Follow the steps in section 7.5.1, but select   
    Obtain an IP address automatically:  
     
    The switcher IP can be set for a fixed IP or for DH CP; see the 
    [DHCP] command for details. The default is DHCP ena bled. 
    Connect the switcher to the network and the server  assigns an 
    IP automatically.  This IP can be discovered using  UDP 
    protocol as follows:  
    Send “?Altinex” in a single packet. Do not type the  characters 
    individually or the command is ignored.  
    Any UT260-052s on the network respond with feedback  similar 
    to the following single line: 
    [ALT010400000,00:1E:C0:E6:D5:BE,00023,  
    192.168.10.84,255.255.255.0,192.168.10.1]  
    The data inside the brackets includes the switcher  
    alias, MAC address, TCP/IP port, IP address, subnet  
    mask, and gateway address. 
    7.5.4 TCP/IP Protocol   
    This section lists all the TCP control and configur ation 
    command formats and their ranges. The default IP ad dress is 
    192.168.10.84 and the port is always port 23.  
    All commands begin with an open “[“ bracket and end  with a 
    close “]” bracket. Do not send carriage returns or  line feeds; 
    these are not valid characters and are ignored. 
    Control Command Feedback: Commands that are used to  
    control the switcher provide the following feedback  responses: 
    [ ]   Command executed 
    [ER]   Command error (bad format, out of range, etc. ) 
    [STBY]  The switcher is in sleep mode and the comman d is 
    not available. 
    The feedback for query commands (version, status, e tc.) is 
    dependent on the command sent.  1.  [AUTOx] 
    This command enable or disables the auto-switch fun ction 
    of the switcher. Enabling auto-switch causes the sw itcher 
    to automatically switch a newly connected HDMI sour ce to 
    one or more outputs. If disabled, users must select  inputs 
    using ShareTime CEC controllers, Input Select (Show  Me) 
    buttons, or a third party control system.  
    Command format: [AUTOx]  
    x  =  Mode (x = # from 0 to 3)  0 = Off  
    1 = Output 1  
    2 = Output 2  
    3 = Outputs 1 and 2 
    2.  [BLANKxy] 
    This command enables or disables TMDS blanking and  is 
    designed for use with the Altinex scaler VP500-102  
    Command format [BLANKxy] 
    x  =  Output (x = # from 1 to 3)  1 = Set Output 1 only  
    2 = Set Output 2 only  
    3 = Set Outputs 1 and 2 
    y  =  Enable or disable blanking (y = 1 or 0)  1 = Enable  
    2 = Disable 
    3.   [CECx] 
    Verification of CEC enabled device on all outputs.  Use this 
    command to verify a display, TV, or monitor is CEC  
    compatible. If the destination device is not respon sive it is 
    not rated for this HDMI specific feature.  
    Command format: [CECx] 
    x  =  Send control (x is 0 or 1)  0 = Turn TV off  
    1 = Turn TV on 
    Example:   
    Send [CEC1] to turn on all TVs and [CEC0] turns off  all 
    TVs. Note that some TVs do not respond to on/off  
    commands if they are sent to quickly. It may be nec essary 
    to wait several seconds after sending the off comma nd 
    before sending the on command.    
    						
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    4.  [CRC] 
    This command displays current network settings.  
    Command format: [CRC]  
    Send the command [CRC] and receive feedback similar  to 
    the following:  
    [SRC,ALT010500000,192.168.10.84,23,255.255.255.0,  
    192.168.10.1,00-1E-C0-E6-D5-BE]  
    Each property is separated by a comma. The SRC  
    indicates this is the response to the CRC command.  Next 
    comes the following switcher properties: 
    Alias  
    IP  
    TCP/IP Port 
    Subnet Mask 
    Gateway  
    MAC Address 
    The switcher alias contains the following:  ALT   
    01  2-digit hardware revision,  
    05  2-digit software version  
    00000  ID number (not implemented) 
    5.  [CRC+] 
    This command displays the network settings that wil l be in 
    place after restarting the switcher. This command i s used 
    together with the [CSP], [CSB], and [CSG] commands  to 
    verify the new network properties before making the m 
    permanent. 
    6.   [CSPx.x.x.x] 
    Preset the new IP address for the switcher; require s 
    switcher restart to activate.   
    Command format: [CSP###.###.###.###] 
    ###  =  Valid IP octet  
    Send [CSP192.168.1.123] to preset the switcher IP  
    address to 192.168.1.123. 
    7.  [CSBx.x.x.x] 
    Preset the new SUBNET MASK address for the switcher ; 
    requires switcher restart to activate.  
    Command format: [CSB###.###.###.###] 
    ###  =  Valid SUBNET octet  
    Send [CSG255.255.255.0] to preset the switcher subn et 
    mask address to 255.255.255.0. 
    8.   [CSGx.x.x.x] 
    Set new GATEWAY address for the switcher; requires  
    switcher restart to activate.  
     Command format: [CSG###.###.###.###]  
    ###  =  Valid GATEWAY octet  
    Send [CSG192.168.1.1] to preset the switcher gatewa y 
    address to 192.168.1.1.  9.   [DHCPx] 
    Enable or disable the switcher’s ability to request  a 
    dynamic IP address from the network. If DHCP is ena bled, 
    the switcher obtains its IP address automatically f rom the 
    server. If a server is not available or if DHCP is  disabled, 
    the switcher defaults to its fixed IP address.  
    If DHCP is enabled, see the discover command for de tails 
    on how to find which IP was assigned to the switche r. 
    Command format: [DHCPx] 
    x  =  Enable/disable (x is 1 or 0)  1 = enabled  
    0 = disabled 
    10. [FRST] 
    This command restores the switcher to its factory d efaults. 
    Command format: [FRST]  
    Send [FRST] to restore factory defaults. The indivi dual 
    commands are as follows:  
    [DHCP1]  Obtain IP automatically  
    [CSP192.168.10.84]  IP 192.168.10.84  
    [CSB255.255.255.0]  Subnet Mask 255.255.255.0  
    [CSG192.168.10.1]  Gateway 192.168.10.1 
    n/a  TCP/IP Port 23 
    n/a  UDP Port 30304  
    [INX]  Two independent outputs  
    [WKINP9]  Wake on any signal connection 
    [WKKEY9]  Wake on any input select button 
    [VC0]  VC mode is disabled. 
    [TRKNO1]  Track 1 for standby/lost signal  
    [STBM30]  Standby time 15 minutes  
    [SSDM16]  Shutdown time 4 hours 
    [BLANK30]  Do not blank TMDS lines 
    [UFA0]  Unsolicited feedback disabled  
    [AUTO0]  Auto-switch inputs disabled  
    [HPDTYPE1]  Standard hot plug pulse 
    11.  [HPDTYPE] 
    Set the hot plug pulse options.   
    Command format: [HPDTYPEx]  
    x  =  Hot plug type (x # from 0 to 2)  1 = default  
    2 = extended  
    0 = single 
    Send [HPDTYPE1] to set the standard hot plug.   
    						
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    12.  [IxOy] 
    This command switches any input to any output and i s only 
    available in matrix mode. This command returns [ ]  if 
    successful, [ER] if the format is wrong or there is  no input 
    signal, and [STBY] if the switcher is in sleep mode . 
    Command format: [IxOy]  
    x  =  Input (x # from 0 to 5, 0 = internal media play er) 
    y  =  Output (y # from 1 to 3)  1 = Output 1  
    2 = Output 2 
    3 = Output 1 and Output 2 
    Connect Input 1 to Outputs 1 and 2 by sending [I1O3 ]. 
    13.  [INn] 
    This command switches any available input to both o utputs 
    in mirror mode; Output 2 always follows Output 1.  
    Command format: [INx]  
    x  =  Input (x # from 0 to 5, 0= internal media playe r) 
    Connect the internal media player to Outputs 1 and  2 by 
    sending the command [IN0] while in mirror mode. 
    14. [INM] 
    This command sets the switcher to operate in mirror  mode 
    where Output 2 always follows Output 1. A switcher  restart 
    is required to activate.  
    Command format: [INM]  
    Set mirror mode by sending the command [INM]. After  
    sending this command, you need to either reset powe r to 
    the switcher or execute a soft reset using the comm and 
    [SFT]. 
    15.  [INX] 
    This command set the switcher to operate in matrix  mode, 
    providing individual control over the outputs. A sw itcher 
    restart is required to activate.  
    Command format: [INX]  
    Set matrix mode by sending the command [INX]. After  
    sending this command, you need to either reset powe r to 
    the switcher or execute a soft reset using the comm and 
    [SFT]. 
    16.  [PRG] 
    Enter update mode to enable a firmware update. Cont act 
    Altinex Technical Support for details on this featu re. 
    Command format: [PRG]  17. [SLEEP] 
    This command puts the switcher to sleep and turns o ff the 
    TVs. In this mode, the switcher enters a low power  state 
    until needed again. The switcher still responds to  most 
    commands. The switcher cannot be put to sleep if th ere are 
    any input signals present on Inputs 1~ 5 in 5x2 mod e, or 
    1~4 in Video Conference mode.  
    Command format: [SLEEP]  
    Send [SLEEP] to force the switcher to sleep. If the  switcher 
    is already asleep an [ER] message is generated. 
    Input signals prevent the switcher from going to sl eep, the 
    message [SIGNALS PRESENT] is returned. 
    18. [SSDMx] 
    This command is used with Video Conference (VC) mod e. 
    It sets the shutdown delay of the switcher, or how  long the 
    switcher displays the screensaver (internal media p layer) 
    image or VC image when there are no more active sig nals 
    present. After this time, the switcher enters sleep  mode. 
    If Input 5 (VC) is removed, the standby timer [STBM ] is 
    used to determine when the system goes to sleep. If  the 
    standby time is set to zero, the shutdown timer [SS DM] 
    continues the countdown. 
    If both the shutdown [SSDM] and standby [STBM] time rs 
    are set to zero, the switcher never automatically e nters 
    sleep mode. The switcher must be force to sleep usi ng 
    TCP/IP control, TV remote control, or CEC controlle rs. 
    This timer is set in 15 minute increments up to 12  hours. 
    Command format: [SSDMx]  
    x  =  15 minute multiplier (x # from 0 to 48)    0 = never sleep  
      1 = 15 minutes 
    48 = 12 hours 
    Send [SSDM4] to set the shutdown delay with In 5 pr esent 
    and in VC mode to 1 hour. 
    19. [STBMx] 
    This command sets the standby time of the switcher,  or 
    how long the switcher displays the screensaver (int ernal 
    media player) image when there are no more active s ignals 
    present. After this time, the switcher enters sleep  mode. 
    If both the shutdown [SSDM] and standby [STBM] time rs 
    are set to zero, the switcher never automatically e nters 
    sleep mode. The switcher must be force to sleep usi ng 
    TCP/IP control, TV remote control, or CEC controlle rs. 
    This timer is set in 30 second increments up to 8 h ours. 
    Command format: [STBMx]  
    x  =  30 second multiplier (x # from 0 to 960)     0 = never sleep  
       1 = 30 seconds  
    960 = 8 hours 
    Send [STBM60] to set the standby time to 1 hour.   
    						
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    20. [STATUS] 
    This command displays a status of the switcher’s ke y 
    settings and state. Below is a sample status follow ed by a 
    brief explanation of the items that are not self-ex planatory. 
    IP:       192.168.10.84, OK  
    System:   Awake 
    DHCP:     Auto IP 
    VERSION:  005, 30.40.7 
    MODE:     Matrix 
    INPUTS:   1 0 0 0 0 0 
    OUTPUTS:  0 0 
    BLANKING: 0 0 
    USB:      OK 
    TVs:      1000, 1000 
    WAKE:     Any Input, Any Input Select  
    TRKNO:    1  
    VID CONF: Disabled 
    STBM:     030 - 00:15:00 
    SSDM:     016 - 04:00:00 
    AutoSw:   Off 
    Audio 1:  512x, 48 kHz 
    Audio 2:  0x, 0 kHz 
    HPD Type: 1  
    IP: The fixed IP assigned to the switcher. If DHCP  is 
    enabled, the IP assigned by the network. After the  IP, OK 
    or NC is displayed; OK indicating a TCP/IP connecti on and 
    NC for not connected.  
    VERSION: Displays the last 3 digits of the firmware  
    application revision, followed by the BIOS revision . 
    INPUTS: The input status of the 6 inputs; reading l eft to 
    right inputs 0 (media player) through 5. A “1” indi cates a 
    signal is present and a “0” means no signal. 
    OUTPUTS: The inputs connected to Output 1 and 2.  
    BLANKING: Shows the output blanking for Output 1 an d 
    Output 2. A ‘0’ is disabled and ‘1’ means enabled.  
    USB: Gives the status of the USB drive. OK means al l is 
    good and there are MPG files present.  
    TVs: The physical address of each TV on Output 1 an d 
    Output 2 respectively without the decimals; ex: 1.0 .0.0. 
    TRKNO: The default track that is played when an inp ut is 
    de-selected or there are no inputs present. 
    VID CONF (VC): Displays whether or no video  
    conferencing (Input 5) is enabled or disabled.  
    STBM: Standby timeout before going to sleep in norm al 
    mode (not VC mode) when there are no input signals.  
    SSDM: Shutdown timeout before going to sleep in VC  
    mode when only Input 5 remains or there are no inpu t 
    signals at all.  
    AUTOSW: Display whether auto-switching is on or off . 
    AUDIO: The internal digital audio format before con version 
    to analog audio Outputs 1 and 2. 
    HPDTYPE: The factory configure HPD option; default= 1. 
      21. [STP] 
    This command returns a comma-delimited, parseable  
    status of the switcher’s key settings and state.  
    Command format: [STATUS]  
    The feedback returned is similar to the following: 
    [,192.168.10.84,1,0,1,005,30.40.7,0,1,0,0,0,0,0,0,0 ,0,0,1,1
    000,1000,9,9,1,0,030,016,0,512,48,0,0,1,]  
    The table below lists each property. The first colu mn lists 
    the delimiters between which the property can be pa rsed. 
    The middle column list the base command associated  with 
    the property or n/a if the property is information  only. 
    1,2  [CSP]  Fixed IP Address 
    2,3  n/a  TCP state, 1=connected 
    3,4  n/a  Sleep status, 0=awake 
    4,5  [DHCP]  DHCP/Fixed IP, 0=Fixed  
    5,6  [VER]  Firmware version 
    6,7  [VDRV]  BIOS version 
    7,8  [INX]  Switch mode, 0=matrix 
    8,9  n/a  Input 1, 1=signal present 
    9,10  n/a  Input 2, 1=signal present 
    10,11  n/a  Input 3, 1=signal present 
    11,12  n/a  Input 4, 1=signal present 
    12,13  n/a  Input 5, 1=signal present 
    13,14  n/a  Input 6, 1=signal present 
    14,15  n/a  Input on Output 1 
    15,16  n/a  Input on Output 2 
    16,17  [BLANK]  Out 1 Blanking, 1=enabled 
    17,18  [BLANK]  Out 2 Blanking, 1=enabled 
    18,19  [USB]  USB stick status 
    19,20  n/a  TV1 physical address 
    20,21  n/a  TV2 physical address 
    21,22  [WKINP]  Wake on input 
    22,23  [WKKEY]  Wake on key 
    23,24  [TRKNO]  Track No 
    24,25  [VC]  Video conference mode 
    25,26  [STBM]  STBM 
    26,27  [SSDM]  SSDM 
    27,28  [AUTO]  Auto Switch 
    28,29  n/a  Digital audio 1 - multiplier 
    29,30  n/a  Digital audio 1 - frequency 
    30,31  n/a  Digital audio 2 – multiplier 
    31,32  n/a  Digital audio 2 – frequency 
    32,33  [HPDTYPE]  HPD Type 
         
    						
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    22. [TRx] 
    This command forces the switcher to play a track fr om the 
    USB stick. This information is not saved, but the t rack 
    continues to play until another track play option i s received. 
    Tracks refer to mpeg files on the USB stick with up  to 8 
    tracks supported. Track 1 is the first mpeg file li sted 
    alphanumerically on the USB stick.  
    Command format: [TRx]  
    Send [TR3] to play track number 3 on the USB stick  by 
    sending the command [TR3]. [30.40.7] 
    23. [TRKNOx] 
    This command sets the default track number for powe r up, 
    standby, or lost signal. 
    Tracks refer to mpeg files on the USB stick with up  to 8 
    tracks supported. Track 1 is the first mpeg file li sted 
    alphanumerically on the USB stick. 
    Command format: [TRKNOx] 
    x  =  Track (x # from 1 to 8, default is Track 1)  
    Send [TRKNO1] to set the default track to Track 1. 
    24. [UFAx] 
    This command sets the level of unsolicited feedback  from 
    the switcher. Unsolicited feedback provides basic  
    information when signals are connected or disconnec t, 
    when inputs are selected, etc. The feedback can be 
    directed to a TCP (port 23) connection or broadcast  via 
    UDP (port 30304).  
    Command format: [UFAx] 
    x  =  Level 
    0=OFF (no feedback)  
    1=TCP port 23 
    2=UDP port 30304 
    3=TCP and UDP 
    Send the command [UFA3] to direct unsolicited feedb ack to 
    both TCP and UDP sockets. 
    25. [VCx] 
    This command enables and disables video conference  
    (VC) mode. In VC mode, Input 5 overrides the intern al 
    media player as the de-select option. If there are  no local 
    inputs begin presented, the VC video on Input 5 is  
    displayed. VC mode also enable the shutdown time fo r 
    determining when the switcher goes into standby/sle ep 
    mode. See the [SSDM] command for timeout details.  
    Command format: [VCx] 
    x  =  VC mode state (x = 1 or 0) 
    0 = VC mode disabled (switcher is 5x2)  
    1 = VC mode enabled (switcher is 4x2 plus VC) 
    Send the command [VC1] to enable the video conferen cing 
    option on the switcher.  26. [VDRV] 
    This command display the internal BIOS version used  in 
    the switcher.  
    Command format: [VDRV]  
    Send the command [VDRV] and the switcher responds w ith 
    feedback similar to the following: 
    [30.40.7] 
    27. [VER] 
    This command display the switcher application firmw are 
    version. 
    Command format: [VER]  
    Send the command [VER] and the switcher responds wi th 
    feedback similar to the following:  
    [UT260-052 690-0407-005] 
    28.  [WKINPx] 
    This command sets the wake on input value which def ines 
    the input connections that force the switcher to wa ke up 
    when it is in sleep mode. The switcher can be instr ucted to 
    wake on any one input, all inputs, or no inputs. If  no inputs, 
    the switcher can only be made to wake up by a contr ol 
    command or an input key selection; see the [WKKEY]  
    command.   
    Command format: [WKINPx]  
    x  =  Input number (x # from 0 to 5, or 9)  0 = do not wake on any input connection  
    1 = wake on HDMI signal applied to Input 1 
    2 = wake on HDMI signal applied to Input 2 
    3 = wake on HDMI signal applied to Input 3  
    4 = wake on HDMI signal applied to Input 4  
    5 = wake on HDMI signal applied to Input 5 
    9= wake on HDMI signal applied to any Input 
    Send [WKINP9] to force the switcher to wake up when  a 
    signal is connected to any input.   
    						
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    29. [WKKEYx] 
    This command sets the wake on key value which defin es 
    the input select keys (Show Me buttons) that force  the 
    switcher to wake up when it is in standby/sleep mod e. The 
    switcher can be instructed to wake on any one input  select 
    pair, all input selects, or no input selects. If no ne, the 
    switcher can only be made to wake up by a control  
    command or an input signal connection; see the [WKI NP] 
    command.   
    The input select wakes the switcher based on the in put 
    selected. The input selected can be to either Outpu t 1 or 
    Output 2. For example, if Input 1 is selected, eith er key 
    Input 1 to Output 1 or Input 1 to Output 2 wakes th e 
    switcher. 
    Command format: [WKKEYx]  
    x  =  Input select number (x # from 0 to 5, or 9)  0 = do not wake on any input connection  
    1 = wake on Input 1 select  
    2 = wake on Input 2 select  
    3 = wake on Input 3 select  
    4 = wake on Input 4 select 
    5 = wake on Input 5 select 
    9= wake on HDMI signal applied to any Input 
    Send [WKKEY1] to force the switcher to wake up when  the 
    input select key for Input 1 only is pressed. Input  select 
    keys for other inputs are ignore. 
    30. [WKUP] 
    This command forces the switcher to wake up from sl eep 
    regardless of whether there are input signal is pre sent or 
    not. Once the wake up command is received, the swit cher 
    begins the wake up process. TVs are turned on, inpu ts are 
    initialized, etc. The entire process takes several  seconds 
    before the first video is displayed.  
    Command format: [WKUP] 
    Send the command [WKUP] to wake the switcher so it  is 
    ready for a collaborative presentation. If the swit cher is 
    already awake, an [ER] response is generated. 
    31. ?Altinex 
    This command is used to discover the IP address of  
    switchers on the network that had their IPs assigne d 
    automatically by the network.  
    This command must be sent in one contiguous block.  If you 
    type the characters individually, the command will  not be 
    recognized.  
    Command format: ?Altinex    7.5.5 Summary of Commands  
    1.  [AUTOx]  Auto-switch input  
    2.  [BLANKxy]  Enable TMDS blanking   
    3.  [CECx]  Verification of CEC enabled  
    4.  [CRC]  Display current network settings 
    5.  [CRC+]  Display network settings after restart 
    6.  [CSPx.x.x.x]  Set new IP address  
    7.  [CSBx.x.x.x]  Set new SUBNET MASK address  
    8.  [CSGx.x.x.x]  Set new GATEWAY address 
    9.  [DHCPx]  Enable/disable DHCP  
    10.  [FRST]  Reset all defaults  
    11.  [HPDTYPE]  Hot plug pulse   
    12.  [IxOy]  Switch to input to output (matrix mode) 
    13.  [INn]  Switch to input; mirror mode 
    14.  [INM]  Set mirror mode  
    15.  [INX]  Set matrix mode  
    16.  [PRG]  Enter update mode 
    17.  [SLEEP]  Put the switcher to sleep, turn off TVs
     
    18.  [SSDMx]  Shutdown delay with In6 and VC mode  
    19.  [STBMx]  Shutdown delay, no inputs  
    20.  [STATUS]  Display readable switcher status 
    21.  [STP]  Display parseable switcher status 
    22.  [TRx]  Play track number (x: 1~8)  
    23.  [TRKNOx]  Set track number for standby/lost sign al 
    24.  [UFAx]  Unsolicited feedback  
    25.  [VCx]  Video conference mode 
    26.  [VDRV]  Display BIOS version 
    27.  [VER]  Firmware version  
    28.  [WKINPx]  Set wake-up on input  
    29.  [WKKEYx]  Set wake-up input select button 
    30.  [WKUP]  Wake up the switcher 
    UDP Only Command port 30304 
    31.  ?Altinex  Discover switchers on the network     
    						
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    7.6 UDP Control   
    The switcher can also be controlled using UDP proto col on port 
    30304. Use caution to direct commands to a specific  switcher if 
    there are multiple switchers on the same network.   
    See 7.2 Network Discover for details on determining  the IP 
    address of a switcher on the network. 
    The commands in the previous section for TCP apply  here with 
    the following modifications. 
    [CSPmac,addr]  Set new IP address; requires restart  or 
    power reset. 
    [CSBmac,addr]  Set new SUBNET address; requires rest art 
    or power reset. 
    [CSGmac,addr]  Set new GATEWAY address; requires  restart or power reset. 
    Each of these commands requires the MAC address pri or 
    to the new address. A good command produces feedbac k 
    similar to the following:  
       [00:1E:C0:E6:D5:BE > 192.168.10.84] 
    If the command is formatted improperly or the MAC  
    address is incorrect, an [ER] response is produced.  
       
    						
    							UT260
    UT260 UT260
    UT260-
    --
    -052
    052052
    052
       User’s Guide 
      
     
    400-0607-001
      18 
     
    8. Troubleshooting Guide
    We have carefully tested and have found no problems  in the supplied UT260-052. However, we would like to offer suggestions for the 
    following: 
    Switcher 
    Symptom   Resolution 
    LEDs on Switcher Are  
    OFF   Make sure the unit is plugged into a working AC out
    let and the DC plug is inserted all the way into the 
    switcher.  
       Use only the power adapter provided. 
    No Display  Check the source and make sure there is a signal pr
    esent. 
    Make sure the monitor has power and is turned on.  
    Check TVs for CEC compatibility. 
    The switcher tells the TVs to turn on and select th e appropriate inputs, but if the TV is not CEC 
    compatible the TV must be turned on manually. 
    Enable the CEC option on the TVs.  Make sure the CEC option is enabled on the TV, or t he TVs will not turn on automatically. 
    Some TVs ship with this feature disabled. View the   
    Sleep Mode: While in sleep mode, switcher will cont inually send OFF and STANDBY commands to 
    TV. To wake up the unit, Wake Up on signal present  must be enabled on one or all the inputs 
    Poor Output Image The source resolution may not be compatible with th
    e projector or other display device. Try other 
    resolutions from the source.  
    The source and display may not be compatible. Conne ct the source directly to the input of the 
    projector or other display device. If the image is  poor the devices may be incompatible.  
    Don’t know the IP  
    address UDP Broadcast 
    1.  Download AVSNAP from http://avsnap.com/ and go into communication mode. 
    2.  Send a UDP broadcast to 255.255.255.255 port 303
    04. 
     
    Figure 1:  AVSNAP Com Setup  
    Using the following data string:  ?Altinex 
    *UDP commands must be sent from the notepad within  AVSNAP to the terminal.  
    3.  The switcher responds with the following data in  a UDP packet to the host IP: 
      The data string contains the hardware/software ver sion, MAC address, TCP port number, IP 
    address, subnet mask, and gateway. 
    System Failure  Please call the Altinex Customer Ser vice Department at (714) 990-2300 to have the unit repaired.  
        
    						
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