AllTrade SO PressureWasher IM 870617 User Manual

							TROUBLESHOOTING GUIDE
20
Problem
Probable Cause
Solution
Unit will not start (when
trigger is depressed)
5. No AC power at the
outlet.
6. Main voltage supply is
too low.
7. Extension cord is too
long or wire size too
small.
8. Defective ON/OFF
Switch.
9. Defective GFCI Plug.
10. Defective Gun.
5. Main circuit breaker is
tripped or outlet is faulty.
6. Make sure main supply
voltage is adequate
(See specifications).
7. Remove extension cord
or use proper extension
cord (See instructions).
8. Call Customer Service:
1-888-278-8092.
9. Call Customer Service:
1-888-278-8092.
10. Turn off the unit.
Remove the Gun and
Hose assembly from
high pressure outlet in
the back of the unit.
Redirect the outlet to a
safe direction and
switch ON the unit.  If
the unit starts and
water comes out of the
front, the Gun may
need to be replaced.
Call Customer Service: 
1-888-278-8092.
AC outlet circuit breaker
trips
1. Circuit (outlet) over-
loaded.
2. Extension cord is too
long or wire size too
small.
3. Nozzle partially
blocked causing 
excessive pressure.
1. Make sure circuit is
rated at 15 amps or
greater and unit is
plugged into a 
dedicated circuit.
2. Use proper extension
cord (see instruc-
tions).
3. Clean Nozzle (see
instructions).
2. Set the nozzle to high pressure setting to make
the nozzle hole accessible.
3. Clear blockage in nozzle by inserting the nozzle
cleaning needle (provided) through center hole.
4. After cleaning, remove the needle from nozzle
and store for future use.
LUBRICATION
This Pressure Washer does not require any maintenance on the pump or motor.
Both assemblies are pre-lubricated and sealed, requiring no additional lubrication.
A small amount of oil leakage is normal. If oil leakage 
persists or became worse, contact our customer service department.
WATER INLET SCREEN (FILTER)
The Pressure Washer is equipped with a water inlet
screen to protect the pump from foreign debris.
CAREFULLYremove debris from the screen using a
nonabrasive and dull object (finger or Q-Tip). Make sure
screen is not torn or broken.
Do not operate Pressure Washer without screen filter in
place. Impurities entering pressure pump can cause internal damage.
COOLING SYSTEM
The air louvers, located in and around the Pressure Washer housing must be kept
clean and free of any obstructions to ensure proper air cooling of the motor and
pump during operation.
TROUBLESHOOTING GUIDE
19
Problem
Probable Cause
Solution
Unit will not start (when
trigger is depressed)
1. Unit is not turned on.
2. Loose or disconnected
plug.
3. GFCI has tripped.
4. Thermal Switch has
tripped.
1. Press ON/OFF Switch
into ON position.
2. Reconnect Plug.
3. Push reset button on
plug.
4. Allow to cool and
restart unit.SCREEN 
						

							TROUBLESHOOTING GUIDE
22
Problem
Probable Cause
Solution
No water coming out of
Wand
1. Clogged Nozzle.
2. Wand is attached
incorrectly.
3. Clogged filter.
4. Kink in the Garden
Hose or Hose is
wrapped on a storage
wheel.
5. Gun/Hose Assembly is
defective.
1. Clean Nozzle (See
instructions).
2. See instructions.
3. Clean filter (see
instructions)
4. Unwrap the Garden
Hose and lay it out flat
to ensure that there
are no kinks in the
Hose.
5. Remove Wand from
the Gun and squeeze
trigger to ensure that
the water is coming
out of the front of the
Gun at a rate equal to
the Garden Hose. Call
Customer Service: 
1-888-278-8092.
Unit does not reach 
maximum pressure or
pressure is irregular
1. Diameter of garden
hose is too small.
2. Water supply is
restricted.
3. Not enough inlet water
supply.
4. Garden Hose length is
too long.
1. Replace with a 5/8
inch or larger garden
hose.
2. Make sure garden
hose has no kinks,
leaks and blockage.
3. Open water source
fully.
4. Shorten the length of
the Garden Hose. We
recommend a maxi-
mum length of 25 to
50 feet for City water
supply and 30 feet for
Well water supply.
TROUBLESHOOTING GUIDE
21
Problem
Probable Cause
Solution
Motor stops suddenly
1. Extension cord is too
long or wire size too
small.
2. Thermal safety switch
has tripped due to
overheating and over-
work.
1. Remove extension
cord or use proper
extension cord (See
instructions).
2. Make sure main supply
voltage corresponds to
specifications. Allow to
cool and restart unit.
Unit will not stop when
trigger is released
1. Gun/Hose Assembly is
defective.
1. Remove Wand from
the Gun and squeeze
trigger to ensure that
the water is coming
out of the front of the
Gun at a rate equal to
the Garden Hose. Call
Customer Service: 
1-888-278-8092.
Unit begins to smoke
1. Overheated, over-
loaded or damaged
motor.
1. Turn off unit and Call
Customer Service: 
1-888-278-8092.
Trigger will not move
1. Gun Safety Lock in
engaged.
1. Release Safety Lock
(See instructions).
Gun/Hose - Leaking water
1. Loose fitting.
1. Tighten fittings. If per-
sists, Gun/Hose will
need to be replaced. 
Call Customer Service:
1-888-278-8092.
Pump is noisy
1. Pump is sucking air.
1. Make sure hoses and
fittings are air tight.
Turn off machine and
purge pump by
squeezing trigger gun
until a steady flow of
water emerges through
the nozzle. 
						

							TROUBLESHOOTING GUIDE
SPECIFICATIONS
24
MAXIMUM PRESSURE  2000 PSI*MAX WATER FLOW 1.4 GPM*VOLTAGE 120V / 60HZCURRENT      13ADETERGENT TANK 1.2 LITERELECTRICAL CORD 35 FT.
Problem
Probable Cause
Solution
Detergent Leak from inside
the unit or won’t hold
detergent
1. Disconnected or
Kinked Detergent Pick
up Tube.
2. Chemical Tank Nipple
Broken.
1. Call Customer
Service: 
1-888-278-8092.
2. Call Customer
Service: 
1-888-278-8092.
Leaking Oil from Pump
1. A small amount of
leakage is normal.
1. If leakage persists, Call
Customer Service: 
1-888-278-8092.
Leaking water from 
bottom of unit
1. Machine Inlet 
connection is 
defective.
1. Check the Machine
Inlet at the front of the
unit to ensure that
water is not leaking
from it. If the connec-
tion is leaking, it will
have to be replaced.
Call Customer Service:
1-888-278-8092.
Spray wand leaks
1. Spray wand is not
properly attached.
1. See instructions.
Detergent Tank fills up with
water
1. Detergent Suction
Assembly is defective.
1. Call Customer Service:
1-888-278-8092.
TROUBLESHOOTING GUIDE
Problem
Probable Cause
Solution
Unit does not reach 
maximum pressure or
pressure is irregular
5. Water supply is over
I00°F.
6. Water inlet filter is
clogged.
7. Water leaking from
either Hose or Unit.
8. Pressure hose is
blocked or leaks.
9. Spray wand is on low
pressure position.
10.Nozzle worn or not
correct size.
11.Gun or Hose failure.
12.Pump sucking air
from hose connec-
tions.
13.Pump, Unloader or
Valves are clogged or
worn.
5. Provide cooler water
supply.
6. Clean the Screen filter
(see instructions).
7. Stop water from 
leaking before using
the unit or Call
Customer Service: 
1-888-278-8092.
8. Clear blocks in pres-
sure hose or replace
hose.
9. Turn spray wand to
high pressure 
position.
10.Replace nozzle.
11.Call Customer
Service: 
1-888-278-8092.
12.Make sure connection
fittings  are properly
tightened.
13.Call Customer
Service: 
1-888-278-8092
No detergent
1. Spray wand is in high
pressure position.
2. Detergent is too thick.
3. Damaged or clogged
detergent suction tube.
4. Nozzle is clogged with
debris.
1. Turn Pressure Adjust
Collar to low pressure
position.
2. Dilute detergent.
3. Call Customer Service:
1-888-278-8092.
4. Unclog nozzle using
provided cleaning 
needle.
23 
						

							ject to warranty. Alltrade retains the sole discretion to determine whether any item
or part is nonconforming and, if so, whether the item and/or part will be repaired
and/or replaced. If the unit is repaired, new or reconditioned replacement parts may
be used. If Alltrade chooses to replace the product, it may replace it with a new or
reconditioned of the same or comparable design. The repaired or replaced unit will
be warranted under the terms of the remainder of the one year warranty period; cov-
ered defective parts not subject to normal wear and tear or other exclusions will be
repaired or replaced, at Alltrades option. During the warranty period, Alltrade will
be responsible for the return shipping charges. Alltrades repair and/or replacement
of any nonconforming item and/or part thereof shall constitute fulfillment of all obli-
gations to the purchaser. Alltrade shall not be responsible or liable for any expense,
including freight charges, or repairs made outside Alltrades facility or an Alltrade
designated service, unless expressly agreed to by Alltrade in writing. Under no cir-
cumstances shall Alltrade bear any responsibility for loss of the unit, loss of time or
rental, inconvenience, commercial loss, or consequential damages.
For the location of an Authorized Service Center nearest you, please call customer
service at 1-888-278-8092.
This warranty does not cover parts damaged due to normal wear, abnormal condi-
tions, misapplication, misuse, abuse, accidents, operation, improper storage, or
freight damage. Parts damaged or worn by operation in dusty environments are not
warranted. Failure to follow recommended operating and maintenance procedures
also voids warranty.
DAMAGE TO THE PRODUCT RESULTING FROM TAMPERING, ACCIDENT, ABUSE,
NEGLIGENCE, FAILURE TO FOLLOW INSTRUCTIONS, UNAUTHORIZED REPAIRS
OR ALTERATIONS, DAMAGE WHILE IN TRANSIT TO OUR SERVICE FACILITY, USE
OF UNAPPROVED OR IMPROPER ATTACHMENTS OR ACCESSORIES, OR OTHER
CAUSES UNRELATED TO PROBLEMS WITH MATERIAL OR WORKMANSHIP ARE
NOT COVERED BY THIS WARRANTY.
Alltrade will not be liable for the following: labor charges, loss or damage resulting
from improper operation, maintenance or repairs made by other persons; pre-deliv-
ery services such as assembly, oil and lubricants, and adjustment; maintenance
services that are normally required to maintain the product.
The use of other than genuine Snap-On™ Repair Parts will VOID the warranty.
WARRANTY DISCLAIMERS
EXCLUSION AND DISCLAIMER OF ALL OTHER EXPRESS WARRANTIES, GUAR-
ANTIES AND/OR REPRESENTATIONS, EXCEPT FOR THE LIMITED WARRANTY
PROVIDED HEREIN, ALL OTHER EXPRESS WARRANTIES, GUARANTIES, AND/OR
REPRESENTATIONS BY ALLTRADE AND OR ITS REPRESENTATIVE(S) REGARDING
THE DESIGN, MANUFACTURE, PURCHASE, USE AND/OR OPERATION OF THE
PRODUCT OR ANY COMPONENT THEREOF SOLD HEREUNDER, REGARDLESS OF
WHETHER ANY SUCH WARRANTY, GUARANTY AND/OR REPRESENTATION,
WRITTEN OR ORAL, ARISES BY OPERATION OF LAW AND/OR EQUITY AND/OR BY
ANY ACT OR OMISSION OF ALLTRADE AND/OR ITS REPRESENTATIVE(S), OR THE
26
SPECIFICATIONS
*Meets PWMA-PW101 test requirement.
1 YEAR LIMITED WARRANTY
Express and Exclusive Limited Warranty to Original Retail Buyer
Alltrade Tools LLC (hereinafter Alltrade) expressly warrants to the original retail
purchaser of the accompanying SNAP-ON™ Pressure Washer and no one else all
parts of the product (except those parts referred to below which are specifically
excluded from such warranty (see Exclusions) to be free from defects in materials
and workmanship for a period of one year from the original date of purchase.
SPECIAL WARRANTY NOTE FOR COMMERCIAL OR RENTAL USE:The above 
warranty for this SNAP-ON™ Pressure Washer shall be effective for only 90 days
from the original date of purchase if this tool is used for any COMMERCIAL OR
RENTAL PURPOSE.
The date of purchase shall be the date of shipment to the original purchaser, or the
date the original purchaser took possession, custody, or control of the product,
whichever occurred first. This warranty shall be null and void if the product or any
component thereof is modified or altered. This warranty does not apply to any other
product and/or component thereof manufactured or distributed by Alltrade, and
does not apply to products and/or components thereof designed, manufactured
and/or assembled by others, for which Alltrade makes no warranties whatsoever.
THERE ARE NO WARRANTIES, WHICH EXTEND BEYOND THE DESCRIPTION ON
THE FACE HEREOF.
WARRANTY PERFORMANCE
By purchasing this product, purchaser expressly acknowledges and agrees that
their sole and exclusive remedy under this warranty shall be strictly limited to the
repair or replacement of any covered nonconforming items or parts thereof provid-
ed that any such nonconforming item and/or part is promptly returned to an author-
ized Service Center within the applicable warranty period, with a written request by
purchaser to repair and/or replace the nonconforming item and/or part. We recom-
mend that you keep the original product packaging in the event you need to ship the
unit. We suggest the package be insured against loss or in transit damage. When
sending your product, include your name, address, phone number, e-mail address,
dated proof of purchase (or copy) and a statement about the nature of the problem.
Warranty coverage is conditioned upon purchaser furnishing Alltrade with adequate
written proof that they are the original purchaser and of the original purchase date.
Parts returned, freight prepaid and insured, will be inspected and, at Alltrades
option, repaired and/or replaced free of charge if it is found to be defective and sub-
25
PRESSURE HOSE 25 FT.INLET WATER PRESSURE 40-60 PSI 
						

							28
BUYER, ARE HEREBY EXPRESSLY EXCLUDED AND DISCLAIMED BY ALLTRADE
AND/OR ITS REPRESENTATIVES. PURCHASER KNOWINGLY AND WILLINGLY
WAIVES ANY AND ALL SUCH WARRANTIES AND RIGHTS, CLAIMS AND/OR
CAUSE OF ACTION ARISING THEREFROM OR BASED THEREON. PURCHASERS
SOLE AND EXCLUSIVE REMEDY IS AS STATED ABOVE.
EXCLUSION AND DISCLAIMER OF ALL IMPLIED WARRANTIES, INCLUDING THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. NO WARRANTY, ORAL OR WRITTEN, OTHER THAN THE WARRANTY
LISTED HEREIN IS MADE WITH REGARD TO THIS PRODUCT. ALL WARRANTIES
AND/OR IMPLIED WARRANTIES, GUARANTIES AND/OR REPRESENTATIONS BY
ALLTRADE AND/OR ITS REPRESENTATIVE(S) REGARDING THE DESIGN, MANU-
FACTURE, PURCHASE, USE AND/OR OPERATION OF THE PRODUCT OR ANY COM-
PONENT THEREOF SOLD HEREUNDER, REGARDLESS OF WHETHER ANY SUCH
WARRANTY, GUARANTY AND/OR REPRESENTATION, WRITTEN OR ORAL, ARISES
BY OPERATION OF LAW AND/OR EQUITY AND/OR BY ANY ACT OR OMISSION OF
ALLTRADE AND/OR ITS REPRESENTATIVES. PURCHASER KNOWINGLY AND
WILLINGLY WAIVES ANY AND ALL SUCH WARRANTIES AND RIGHTS, CLAIMS
AND/OR CAUSES OF ACTION ARISING THEREFROM OR BASED THEREON.
PURCHASERS SOLE AND EXCLUSIVE REMEDY IS AS STATED ON PRECEDING PAGES.
LIMITATIONS OF LIABILITY
IN NO EVENT SHALL ALLTRADE AND/OR ITS REPRESENTATIVE(S) BE LIABLE FOR
INDIRECT, INCIDENTAL, SPECIAL AND/OR CONSEQUENTIAL DAMAGES OF ANY
KIND ARISING OUT OF OR RELATED TO, DIRECTLY OR INDIRECTLY, ANY BREACH
OR PROVISION OF ANY AGREEMENT BETWEEN ALLTRADE AND/OR ITS REPRE-
SENTATIVE(S) AND PURCHASER, AND WARRANTY HEREUNDER, AND/OR THE
EXISTENCE, DESIGN, MANUFACTURE, PURCHASE, USE AND/OR OPERATION OF
ANY ITEM(S) SOLD HEREUNDER EVEN IF ALLTRADE AND/OR ITS REPRESENTA-
TIVE(S) HAS BEEN ADVISED OF THE POSSIBILITY OF ANY SUCH DAMAGES. IN NO
EVENT, WHETHER BECAUSE OF A BREACH OF CONTRACT, WARRANTY, TORT
(INCLUDING NEGLIGENCE) OR OTHERWISE, SHALL ALLTRADES AND/OR ITS
REPRESENTATIVE (S) LIABILITY EXCEED THE PRICE OF THE PRODUCT. All LIA-
BILITY CONNECTED WITH THE USE OF THIS PRODUCT SHALL TERMINATE UPON
THE EXPIRATION OF THE WARRANTY PERIODS SPECIFIED ABOVE.
LIMITATIONS ON WARRANTY DISCLAIMERS
Some states do not allow limitations on how long an implied warranty lasts and
some states do not allow the exclusion or limitation of the incidental or consequen-
tial damages, so part or all of the above limitations or exclusions may not apply to
you. This warranty gives you specific legal rights, and you may also have other
rights, which vary from state to state.
If your product is not covered by this warranty, please call our Customer Service
Department at 1-888-278-8092for general repair information, and charges and the
location of your nearest authorized service facility.
27