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Aleratec RoboJet Disc Autoloader User Guide

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Page 31

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Specification\f
For best results we recommend:
Aleratec HydroGuard Inkjet Printable Duplicator Grade DVD/CD recordable 
media (90-Pack CD-R part number: 110119, DVD+R part number: 300117, and 
DVD-R part number: 230116). 
 •Smear, Smudge and Water-Resistant Disc Surface 
 •Glossy inkjet printable surface with uniform whiteness from hub to 
outer edge 
 •Superior Print Quality with bright, vibrant colors
 •Quick Drying Disc Surface
 
 
 
Aleratec Inkjet Printable Duplicator Grade...

Page 32

www.aleratec.com26
Technical Support
After reading this User Guide, if you need additional assistance with this 
product, please contact Aleratec Technical Support. Our technical staff will 
be happy to assist you, but they may need your help to better assist you. 
Calling Aleratec Technical Support without all the necessary information 
can be both time consuming and frustrating. Therefore, please try to have 
the following information ready before calling:
1. Serial Number - the serial number is...

Page 33

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Service and Support\i
 Aleratec, Inc., Lim\iited Warranty
This Limited Warranty covers defects encountered in the course of 
normal use of this product and does not apply to damage from improper 
use, abuse, accidents, unauthorized service, or inadequate packaging 
when shipping the product to Aleratec, Inc. This warranty does not 
cover excessive ink contamination or failure related to the use of 
refurbished or refilled cartridges.  
Aleratec, Inc. provides the following limited...

Page 34

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Service and Support\i
\blea\fe Note:
This Warranty is valid only within the United States and Puerto Rico, 
and applies only to products that are new and unopened on the date 
of purchase. For areas outside the United States and Puerto Rico, 
contact the authorized dealer from whom you purchased this product to 
determine which warranty, if any, applies.
THIS LIMITED WARRANTY CONSTITUTES YOUR SOLE AND 
EXCLUSIVE REMEDY, AND THE SOLE AND EXCLUSIVE 
LIABILITY OF ALERATEC, INC., AND IS IN...

Page 35

www.aleratec.com29
Service and Support\i
To Obtain Warranty Service:
You must ship your subsystem to the authorized dealer where your 
subsystem was purchased within the one year warranty period and 
no later than thirty days after discovery of claimed defect, whichever 
occurs first. In either case, you must provide proof of original purchase 
before any warranty service can be performed. Products and parts 
provided as a result of warranty service may be other than new but 
will be in good working...

Page 36

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Technical Support FAX Back Form
Aleratec, Inc.
Technical Support Fa\ix Back Form
Please record the following information to help expedite any warranty claim:
Model No.: _____________Serial No.:  ____________________________
Date Purchased:   _______________________________________________
Place of Purchase: ______________________________________________
To:	 Technical	Support	Group	FAX:	1-818-678-0483
FROM: _____________________FAX:  ____________________________
E-MAIL:...

Page 37

Document Num\fer: 3\b01\N04EU_UG_ENG_Rev. A  Copyright © 2012
Specifications su\fje\Nct to change witho\Nut notice. 
 
Aleratec, Inc.
9851 Owensmouth Avenue
Chatsworth, CA 9131\N1 U.S.A.
www.aleratec.com 
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