Aleratec 115 DVDCD Tower Publisher SLS User Guide

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Menu Overview
14. Setup - continued
14.4 CD Writing Mode
This setting allows you to select which mode you can duplicate a CD 
with. There are two different modes, “Disc at Once” and “Track at Once”. 
Unless you understand completely what they mean, we strongly suggest 
you to set it as “Disc at Once”.
14.5 Max Audio, VCD & CDG Speed
This setting allows you to adjust the maximum duplication speed for 
Audio and Video CD. Audio CD’s and Video CD’s do not have internal 
error checking capability, so duplicating at too high a speed may cause 
frequent errors. 
14.6 Buzzer
This setting allows you to choose whether you want to hear a beep when 
you press a button or when a task has been completed.
14.7 Startup Menu
This setting allows you to choose which menu you see first when the 
duplicator is powered on.
14.8 Screen Saver
This setting allows you to enable the Screen Saver feature or not. By enabling 
this feature, a screen saver will be displayed when your duplicator has been idle 
for a long period of time.
14.9 Duplication Mode
To simplify the Hard Drive loading and copying process a feature called “Load 
and Copy”, and “On the Fly” is introduced under the category “Duplication 
Mode”.
This feature reduces the “Duplication from Hard Drive” process to a single step!
14.10 Counter
This option allows you to enable/disable the Counter feature by turning this 
feature ON or OFF. This feature will notify you how many discs have been 
copied and how many discs are left to complete your project.  
						

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Menu Overview
14.11 DVD+R High Compatibility Mode
This feature allows you to enable/disable the DVD+R High Compatibility 
Mode feature by turning this feature ON or OFF. The purpose of this 
feature is to increase the compatibility of DVD+R media with a broader 
range of DVD Video players. This process will increase the amount of 
time required to duplicate your disc(s).
14.12 ISRC
This option allows you to enable/disable copying ISRC code of the 
Audio CD. ISRC is the serial# of the audio tracks that uniquely identifies 
the song in that audio track. This ISRC code is commonly found in 
commercial Audio CD and rarely seen on the home made Audio CDs. By 
enabling this feature, the duplication performance will be lowered.
14.13 Disable Drives
This feature allows you to disable certain drives/trays when those drives/
trays are producing high failure rates or not functioning properly.
14.14 USB Connection
This feature allows you to turn on/off the USB port on the back of 
your duplicator. This option will allow a Writer on the duplicator to be 
controlled by a PC. This feature will only be visible if the supported USB 
Connection were installed.
*Please note that system will be restarted when this setting is changed.
14.15 Overburn (CDs Only)
This feature allows you to burn a few MB more than the standard capacity of the 
target CD (e.g. 75 minutes of recording time vs. 74 minutes). The default setting 
is OFF.
15. Utilities
15.1 Disc Info
This feature will identify your blank recordable Media’s format, capacity, 
manufacture ID as well as the Media’s certified writing speed. This 
function (Disc Info) can be found in the “Utility” menu. 
Note: This feature only applies to media in the recording trays.  
						

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Menu Overview
15. Utilities - continued 
15.2 Prescan
This feature allows you to scan and detect any bad sectors existing in the 
Master Disc. It is recommended that you perform a Prescan before starting 
the duplication task for all Master Discs. Approximately 50% of failures 
reported by the duplicator are caused by errors in the Master Disc which 
the Reader couldn’t overcome. When this kind of failure occurs, it tends to 
waste all of your blank recordable medias. 
15.3 System Info
By entering this menu, you will be able to see the many specification of 
your duplicator such as the firmware version, CPU type, RAM capacity. You 
can check the specifications by pressing UP or DOWN button.
15.4 Device Info
By entering this menu, you will be able to see the information for devices 
built inside your duplicator. That information includes but limited to 
manufacture, model number, etc.
15.5 Load Default
This function will reset all of the options back to manufacture’s default. You 
can perform this function if your duplicator is acting abnormal. You need to 
perform “Shutdown” and restart the system in order for this to take effect.
15.6 Update Firmware
This function will update the software of your duplicator. To update, 
you need to insert manufacture Certified Update CD into the Reader and 
select this function by pressing ENT button. We strongly suggest you to 
not upgrade your duplicator’s firmware unless your duplicator is getting 
unstable.
15.7 Save
This function will save all the settings you’ve modified since last time the 
system is booted.  
						

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Menu Overview
16. Manage Accounts
This feature allows the administrator the ability to:
 ▪Create user accounts and passwords to prevent unauthorized use of this 
duplicator.
 ▪View existing user account lists
 ▪Edit existing user account information, including name and password.
 ▪Delete existing user account(s).
 ▪Enable/Disable this feature.
17. Autocopy
This function will allow the system to operate under the “Autocopy” mode 
for ease of operation. 
18. Shutdown
This function will make sure it is safe to turn off your duplicator. Once 
you see “Ready to Power OFF” message, then you can safely turn off the 
machine via Power Switch. Turning off your duplicator without perform 
this function will increase the risk of damaging your duplicator.  
						

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Troubleshooting
1. No display on LCD or the unit does not operate when the power is on.
 ▪Check the power cable connection and the power outlet.
 ▪Make sure the power voltage matches the voltage of your power outlet.
 ▪If the duplicator was stored in a location where the temperature dropped 
below 32°F (0°C) within the past 24 hours, leave the duplicator in a warm 
room with temperatures at least 65°F (19°C) for 4 hours prior to powering 
it on.
2. Cannot read source disc.
 ▪Check the format of the master DVD/CD or the master DVD/CD itself for 
damage.
 ▪Your Master Disc may be copy protected. Normally, most of the DVD and 
some of the CD you have purchase from stores have been copy protected.
 ▪Use the Writers to read your Master Disc by selecting one of writers as 
the Master Reading Source (Please refer to the tutorial: Select the Source 
Drive”). if it works, make a copy of your Master Disc and treat the copy as 
the new master. Then set the Source back to the ROM drive and try again.
3. Buttons do not function.
 ▪The duplicator may still be busy with a task. Give it a moment and press 
it again. If it still doesn’t work, turn off the machine, and then restart the 
machine after one minute.
4. Copy completed but the copies are not readable / executable?
 ▪Use the “COMPARE” feature to check the copied disc.
 ▪Based on our experience, the quality of your media plays a big role on this 
part. Try to use high quality media to prevent such problems.
 ▪Please use another DVD/CD player/ROM to test the copied media. 
Sometimes, your DVD/CD Player/ROM may not be compatible with 
recordable DVD/CD disc.
5. The failure rate is high.
 ▪Lower the “write speed” and try again. Please refer to the tutorial: “Select 
Burn Speed.”
 ▪Quality of blank disc may be poor.
 ▪Quality of your Master Disc may be poor.
6. Do I need to upgrade my duplicator’s firmware?
 ▪Unless your system is getting unstable, we strongly suggest not upgrading 
your duplicator’s firmware. Please contact our Tech Support if your system 
is getting unstable.  
						

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Troubleshooting
7. Cannot boot-up or fails to upgrade firmware.
 ▪Contact our Tech Support.
8. Can I load data directly from my computer to my duplicator’s Hard Drive?
 ▪No, your duplicator’s Hard Drive has a unique file system that computers 
will not recognize. Thus, you can’t perform any read/write operations to the 
Hard Drive from your computer.
9. How do I reset my duplicator back to default?
a. Use UP or DOWN arrow button to navigate to the following screen.
b. Press ENT to enter Utility Menu. You will see the following display:
c. Use UP or DOWN arrow button to navigate to the following screen.
d. Press ENT to enter Load Default Menu. You will see the following display:
e. Press ENT to confirm and you system will be loaded back to default. Once 
the operation is complete, you will see the following display:
f. You need to perform “Shutdown” and restart the system in order for this to 
take effect.
DUPLICATOR 1.0015. UtilitiesCOPYTESTPRINTSOURCE
ESCENT


Utilities1. Disc InfoCOPYTESTPRINTSOURCE
ESCENT


Utilities5. Load DefaultCOPYTESTPRINTSOURCE
ESCENT


Load DefaultPress OK to continueCOPYTESTPRINTSOURCE
ESCENT


Utilities5. Load DefaultCOPYTESTPRINTSOURCE
ESCENT

                      
						

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Troubleshooting
Error Codes
Typically the system will show an error message and error code if a problem occurs. 
Please reference the below diagram for a description of the error codes and the 
recommend solution:
Error CodeError MessageRecommendation
200Master Disc EmptyBlank Disc is in the Source Tray. Make sure thesource is properly selected and double check theMaster Disc.
201Bad MasterThe Master Disc is not recognized by the SourceTray. Please eject and reload the Master Disc ordouble check the Master Disc for quality.
202To targets!There is no blank disc(s) recognized by the system.Please make sure the blanks disc(s) is properlyplaced in the recording tray(s).
203Burner Mixed or Firmware Version Mixed
The writers carry different model/version. Theyare required to be identical for proper duplication.Contact our Tech Support for detail.
204Targets & Master Not Compatible!The Master Disc is a different format than the blank disc(s). The format between the Master Disc and blank must be the same.
205Targets Not Blank!The blank media you’ve inserted are not blank.Check your blank media’s quality.
206Targets & Master Size Mismatch!The size of your Master Disc and the copied discdoesn’t match. This error usually occurs during theCompare process. Double check the master and thecopied disc.
207Targets M Code Mixed!The blank discs you’ve placed are not identical.Please make sure they have the same brand andspeed to ensure proper duplication.
208Targets are not RW discs!The media you are trying to erase are not RWmedia. ONLY RW media is able to be erased.
209Master Disc is CSS Protected!Your Master Disc is Copy Protected. You can notcopy this type of disc.
210Bad Discs!The Blank media you are using are not beingrecognized by the Writers.
211This format can not be tested!The blank media you’ve inserted does not supportTEST function You need to use either CD-R orDVD-R/RW media to perform TEST function.
212DVD is not supported!The system does NOT support DVD format.  
						

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Troubleshooting 
Error CodeError MessageRecommendation
213DVD-RAM is not supported!The system does NOT support DVD-RAM format.
214Blu-Ray is not supported!The system does NOT support Blu-Ray.
230Not enough HDD spaceThere is not enough hard drive space to create anew partition. Please delete some existing nonimportant partition to free up more spaces.
231Redundant NameThe Partition Name you’ve entered has already been used. Please choose a different partition name.
232Format Failed!Unable to format the built in hard drive. It is likelythe hard drive is bad. Contact Tech Support forReplacement.
233Partition CorruptedThe partition data is corrupted. Normally either theHard Drive is bad or the hard drive had being usedby another system. Please re-format the hard drive.
240Wrong Password!Incorrect Password has been entered. Please confirm the password and try again.
241Login FailedAfter 3 attempts of entering an incorrect passwordthe unit will lock. Please confirm the password andrestart the system to try again.
251Copy Audio ErrorAn error occurred during the recording process ofa particular track. Mostly due to bad blank media.Please try with different blank.
252Not Audio CDThe Master Disc is not an Audio CD. Only Audio CD’s will be able to Edit Audio Tracks.
253Over Blank Disc CapacityThe Audio Tracks you’ve selected is more than theblank media can hold. Please remove some tracksin order to proceed.
260No update fileThe system couldn’t find the Update file to perform the System Firmware Update. Contact Tech Support for assistance.
261Wrong update fileThe update file you are trying to update is notcompatible for your system.
262Unknown flash modelThis is a system error during the System FirmwareUpdate. Please contact Tech Support for assistance.
263User AbortThe system has acknowledged the Abort command.  
						

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Recommended Media 
Certified LightScribe media is required for burning direct-to disc LightScribe labels. 
For best results, Aleratec Duplicator Grade LightScribe media is recommended.
CD-R LightScribe V1.2 Duplicator Grade Media 100 Pack™  Part No. 110116 
CD-R LightScribe V1.2 Duplicator Grade Media 600 Pack™  Part No. 110120
CD-R LightScribe V1.2 Duplicator Grade Rainbow 100 Pack™   Part No. 110117
DVD-R LightScribe V1.2 Duplicator Grade Media 100 Pack™  Part No. 230114
DVD-R LightScribe V1.2 Duplicator Grade Media 600 Pack™  Part No. 230117
DVD-R LightScribe V1.2 Duplicator Grade Rainbow 600 Pack™  Part No. 230115
DVD+R LightScribe V1.2 Duplicator Grade Media 100 Pack™  Part No. 300114
DVD+R LightScribe V1.2 Duplicator Grade Media 600 Pack™  Part No. 300115
DVD+R LightScribe V1.2 Duplicator Grade Rainbow 100 Pack™  Part No. 300116
   
Please visit www.aleratec.com/lightscribe-media.html for the most current listing of 
available Aleratec Duplicator Grade LightScribe Media.   
						

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Technical Support
After reading this User Guide, if you need additional assistance with this product, 
please contact Aleratec Technical Support. Our technical staff will be happy to assist 
you, but they may need your help to better assist you. Calling Aleratec Technical 
Support without all the necessary information can be both time consuming and 
frustrating. Therefore, please try to have the following information ready before 
calling:
1. Part Number - the part number is located on the back of the Stand-Alone Tower 
Publisher LS.
2. Serial Number - the serial number is located on the back of the Stand-Alone 
Tower Publisher LS.
3. Troubles - your questions about the Stand-Alone Tower Publisher LS. Please 
provide enough information about your problems so our technical staff can 
recreate and diagnose it.
Technical Support Addresses and Phone Numbers
 XBy e-mail: [email protected]  –  Skype: support.aleratec.com
 XBy Telephone: 1-818-678-0484
Technical Support Group can be reached 8:00 AM to 5:00 PM, Pacific Time, 
Monday through Friday, excluding U.S. holidays.
Please try to call from a phone near your computer system.
 XAccess is available 24 hours a day, 365 days a year, via:
The World Wide Web at: www.aleratec.com
FAX at: 1-818-678-0483