Alcatel OneTouch POP C9 User Manual
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119120 Show GPU view updates Mark the checkbox to show GPU view updates. Show hardware layers updates Mark the checkbox to show hardware layers updates. Show GPU overdraw Mark the checkbox to show GPU overdraw. Show screen updates Mark the checkbox to show screen updates. Window animation scale Touch to adjust the animation scale for your window. Transition animation scale Touch to adjust the animation scale while performing transition. Animator duration scale Touch to adjust the animation duration scale. Disable HW overlays Mark the checkbox to select to always use GPU for screen compositing. Force GPU rendering Mark the checkbox to forcely use 2D hardware acceleration in applications. USB debugging Mark the checkbox to permit debugging tools on a computer to communicate with your phone via a USB connection. Power menu bug report Mark the checkbox to select to include option in power menu for submitting a bug report. Allow mock locations Mark the checkbox to permit a development tool on a computer to control where the phone believes it is located, rather than using the phone’s own internal tools for this purpose. Select debug app Touch to select debug app. Verify apps over USB Mark the checkbox to check apps over USB. Show touches Mark the checkbox to show visual feedback for touches. Pointer location Mark the checkbox to show current touch data. Show layout bounds Mark the checkbox to show clip bounds, margins, etc.
121122 11.5.5 About phone This contains information on items ranging from legal information, model number, firmware version, baseband version, kernel version, build number etc. related to the following: System updates Touch to check for system updates. System udpates(storage) Touch to check for system udpates (storage). Status This contains Battery status, Battery level, My phone number, Network, Signal strength, etc. Legal information Touch to view legal information. Force 4x MSAA Mark the checkbox to enable 4x MSAA. Strict mode enabled Mark the checkbox to enable strict mode. After enabled, the screen will flash when applications do long operations on the main thread. Show CPU usage Mark the checkbox to show current CPU usage. Profile GPU rendering Mark the checkbox to use 2D hardware acceleration in applications. Enable OpenGL traces Touch to adjust OpenGL traces. Enable traces Touch to adjust traces. Don't keep activities Mark the checkbox to destroy all activities as soon as you leave. Background process limit Touch to change the limit for background processes. Show all ANRs Mark the checkbox to show "Application Not Responding" dialog for background applications.
123124 13 TCT Mobile Inc. Warranty TCT Mobile Inc. warrants to the original retail purchaser of this wireless device that should this product or part thereof during normal consumer usage and condition be proven to be defective in material or workmanship that results in product failure within the first twelve (12) months from the date of purchase as shown on your original sales receipt from an authorized sales agent. Such defect(s) will be repaired or replaced (with new or rebuilt parts) at the company’s option without charge for parts or labor directly related to the defect(s). Batteries, power adapters, and other accessories sold as in box items are also warranted against defects and workmanship that results in product failure within the first six (6) months period from the date of purchase as shown on your original sales receipt. Such defect(s) will be repaired or replaced (with new or rebuilt parts) at the company’s option without charge for parts or labor directly related to the defect(s). The limited warranty for your wireless device will be voided if any of the following conditions occur: • Non-compliance with the instructions for use or installation, or with technical and safety standards applicable in the geographical area where your phone is used; • Connection to any equipment not supplied or not recommended by TCT Mobile Inc.; • Modification or repair performed by individuals not authorized by TCT Mobile Inc. or its affiliates; • Changes to the device operating system by the user or third party applications; • Acts of god such as inclement weather, lightning, power surges, fire, humidity, infiltration of liquids or foods, chemical products, download of files, crash, high voltage, corrosion, oxidation; • Removal or altering of the wireless device’s event labels or serial numbers (IMEI); 12 Making the most of your phone .................................. You can download software upgrades for free from the website (www. alcatelonetouch.com). You can use the FOTA Upgrade tool to update your phone's software. 12.1 FOTA Upgrade Using the FOTA Upgrade tool you can update your phone's software. To access System Updates, please open Settings\About phone\ System updates. Touch Check for updates, and the phone will search for the latest software. If you want to update the system, please touch the button Download, after it done please touch Install to complete the upgrade. Now your phone's software will be the latest version. You should turn on data connection before searching for updates. Settings for auto-check intervals and reminders about upgrades are also available once you restart the phone. If you have chosen auto-check, when the system discovers the new version, the icon will appear in the status bar. Touch the notification to access the System Updates directly. During FOTA downloading or updating, to avoid errors in locating the correct update packages, do not change your default storage location.
125126 14 Accessories ....................... The latest generation of ALCATEL ONE TOUCH mobile phones offers a built-in handsfree feature that allows you to use the telephone from a distance, placed on a table for example. For those who prefer to keep their conversations confidential, an earpiece is also available known as the headset. 1. Charger 2. Stereo headset Only use your telephone with the ALCATEL ONE TOUCH batteries, chargers and accessories in your box. • Damage from exposure to water or other liquids, moisture, humidity, excessive temperatures or extreme environmental conditions, sand, excess dust and any condition outside the operating guidelines; • Rooted devices; • Damage as result of physical abuse regardless of cause. There are no express warranties, whether written, oral or implied, other than this printed limited warranty or the mandatory warranty provided by your jurisdiction. In no event shall TCT Mobile Inc. or any of its affiliates be liable for incidental or consequential damages of any nature whatsoever, including but not limited to commercial loss, to the full extent those damages can be disclaimed by law. Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitation of the duration of implied warranties, so the preceding limitations or exclusions may not apply to you. How to obtain Support: Contact the customer care center by calling 855- 368-0829 or going to (http://www.alcatelonetouch.com/usa/). We have placed many self-help tools that may help you to isolate the problem and eliminate the need to send your wireless device in for service. In the case that your wireless device is no longer covered by this limited warranty due to time or condition, you may utilize our out of warranty repair options. How to obtain Hardware Service within the terms of this warranty: Create a user profile (alcatel.finetw.com) and then create an RMA for the defective device. Ship the device with a copy of the original proof of purchase (e.g. original copy of the dated bill of sale, invoice) with the owner's return address (No PO Boxes accepted), wireless carrier’s name, alternate daytime phone number, and email address with a complete problem description. Only ship the device. Do not ship the SIM card, memory cards, or any other accessories such as the power adapter. You must properly package and ship the wireless device to the repair center. TCT Mobile Inc. is not responsible for devices that do not arrive at the service center or are damaged in transit. Insurance is recommended with proof of delivery. Upon receipt, the service center will verify the warranty conditions, repair, and return your device to the address provided in the RMA.
127128 My phone cannot charge properly • Make sure that your battery is not completely discharged; if the battery power is empty for a long time, it may take around 20 minutes to display the battery charger indicator on the screen. • Make sure charging is carried out under normal conditions (0°C to +40°C). • When abroad, check that the voltage input is compatible. My phone cannot connect to a network or "No service" is displayed • Try connecting in another location. • Verify the network coverage with your operator. • Check with your operator that your SIM card is valid. • Try selecting the available network(s) manually (see "11.1.7 Mobile networks") • Try connecting at a later time if the network is overloaded. My phone cannot connect to the Internet • Check that the IMEI number (press *#06#) is the same as the one printed on your warranty card or box. • Make sure that the internet access service of your SIM card is available. • Check your phone's Internet connection. • Make sure you are in a place with network coverage. • Try connecting at a later time or another location. Invalid SIM card • Make sure the SIM card has been correctly inserted (see "Inserting or removing the SIM card"). • Make sure the chip on your SIM card is not damaged or scratched. • Make sure the service of your SIM card is available. Unable to make outgoing calls • Make sure you have dialled a valid number and have touched Call. • For international calls, check the country and area codes. • Make sure your phone is connected to a network, and the network is not overloaded or unavailable. • Check your subscription status with your operator (credit, SIM card valid, etc.). 15 Troubleshooting ................. Before contacting the service center, you are advised to follow the instructions below: • You are advised to fully charge ( ) the battery for optimal operation. • Avoid storing large amounts of data in your phone as this may affect its performance. • Use Factory data reset to perform device formatting. To reset factory data, hold down the Pow e r key and the Volume up key at the same time. All user data including contacts, photos, messages, and files, and downloaded applications, will be permanently erased. It is strongly advised to fully back up the phone data and profile before performing factory reset. and carry out the following checks: My phone cannot be switched on or is frozen • When the phone cannot be switched on, charge for at least 20 minutes to ensure the minimum battery power needed, then try to switch on again. • When the phone falls into a loop during power on-off animation and the user interface cannot be accessed, press and hold the Volume down key to enter Safe Mode. This eliminates any abnormal OS booting issues caused by 3rd party APKs. • If neither method is effective, please reboot the device by pressing and holding the Power key and Volume up key simultaneously for about 10 seconds until power-on animation appears. My phone has not responded for several minutes • Restart your phone by pressing and holding the Pow e r ke y. My phone turns off by itself • Check that your screen is locked when you are not using your phone, and make sure the Pow e r key is not mis-contacted due to unlocked screen. • Check the battery charge level.
129130 I am unable to add a contact in my contacts • Make sure that your SIM card contacts are not full; delete some files or save the files in the phone contacts (i.e. your professional or personal directories). My callers are unable to leave messages on my voicemail • Contact your network operator to check service availability. I cannot access my voicemail • Make sure your operator’s voicemail number is correctly entered in "Voicemail number". • Try later if the network is busy. I am unable to send and receive MMS • Check your phone memory availability as it might be full. • Contact your network operator to check service availability and check MMS parameters (see "4.1.3 Adjust message settings"). • Verify the server center number or your MMS profile with your operator. • The server center may be swamped, try again later. SIM card PIN locked • Contact your network operator to obtain the PUK code (Personal Unblocking Key). I am unable to connect my phone to my computer • Install ALCATEL ONE TOUCH Center. • Check that your USB driver is installed properly. • Open the Notification panel to check if the ONE TOUCH Center has been activated. • Check that you have marked the checkbox of USB debugging. To access this function, touch Settings\About phone, then touch Build number for 7 times. Now you may touch Settings\Development\ USB debugging. • Check that your computer meets the requirements for ALCATEL ONE TOUCH Center installation. • Make sure that you’re using the right cable from the box. I am unable to download new files • Make sure there is sufficient phone memory for your download. • Check your subscription status with your operator. • Make sure you have not barred outgoing calls. • Make sure that your phone is not in airplane mode. Unable to receive incoming calls • Make sure your phone is switched on and connected to a network (check for overloaded or unavailable network). • Check your subscription status with your operator (credit, SIM card valid, etc.). • Make sure you have not forwarded incoming calls. • Make sure that you have not barred certain calls. • Make sure that your phone is not in airplane mode. The caller’s name/number does not appear when a call is received • Check that you have subscribed to this service with your operator. • Your caller has concealed his/her name or number. I cannot find my contacts • Make sure your SIM card is not broken. • Make sure your SIM card is inserted properly. • Import all contacts stored in SIM card to phone. The sound quality of the calls is poor • You can adjust the volume during a call by pressing the Volume Up/ Down ke y. • Check the network strength . • Make sure that the receiver, connector or speaker on your phone is clean. I am unable to use the features described in the manual • Check with your operator to make sure that your subscription includes this service. • Make sure this feature does not require an ALCATEL ONE TOUCH accessory. When I select a number from my contacts, the number cannot be dialled • Make sure that you have correctly recorded the number in your file. • Make sure that you have selected the country prefix when calling a foreign country.
131132 16 Specifications ProcessorMTK6582M Platform Android™ 4.2 Memory 4GB emmc +1GB DDR2 RAM Dimensions (LxWxT) 150.95x77.5x9.5 mm Weight Around 140 grams with battery Display 5.5-inch TFT touchscreen with 960*540 QHD Capacity resolution Network GSM: Quad-band 850/900/1800/1900 MHz UMTS: 850/1900/2100 MHz (Band frequency and data speed are operator dependent.) GPS Assisted GPS/Internal GPS antenna Connectivity • Bluetooth V4.0 • Wi-Fi IEEE 802.11 b/g/n • 3.5 mm audio jack • micro-USB Camera • 8 megapixel back camera • VGA front camera The phone cannot be detected by others via Bluetooth • Make sure that Bluetooth is turned on and your phone is visible to other users (see "6.3 Connecting to Bluetooth devices"). • Make sure that the two phones are within Bluetooth’s detection range. How to make your battery last longer • Make sure you follow the complete charge time (minimum 2.5 hours). • After a partial charge, the battery level indicator may not be exact. Wait for at least 20 minutes after removing the charger to obtain an exact indication. • Adjust the brightness of the screen as appropriate • Extend the email auto-check interval for as long as possible. • Update news and weather information on manual demand, or increase their auto-check interval. • Exit background-running applications if they are not being used for a long time. • Deactivate Bluetooth, Wi-Fi, or GPS when not in use. The phone will become warm following prolonged calls, game playing, internet surfing or running other complex applications. • This heating is a normal consequence of the CPU handling excessive data. Ending the above actions will make your phone return to normal temperatures.
133134 Audio supported formatsAAC, AAC+, APE, AMR, MP3, Midi, MP2, Vorbis, FLAC Video supported formats H.263, MPEG4, H.264, XVID, VP8, VC-1 Battery (1)• Rechargeable Lithium-ion battery • Capacity: 2500 mAh Expansion Slot microSD™ memory card (Availability of microSD card depends on market) Special Features • G-sensor • Light Sensor • Proximity Sensor • E Compass Note: Specifications are subject to change without prior notice. (1) (2) (1) The original battery has undergone rigorous safety inspections to meet qualification standards, the use of non-original batteries may be dangerous.