Alcatel OneTouch POP C9 User Manual

							12
Table of Contents
Safety and use ........................................................................\
....4
General information ............................................................... 11
1  Your mobile ....................................................................... 12
1.1 Keys and connectors ........................................................................\
........ 12
1.2  Getting started ........................................................................\
.................. 15
1.3  Home screen ........................................................................\
...................... 18
2 Text input ........................................................................\
... 272.1 Using the Onscreen Keyboard ............................................................... 27
2.2  Text editing ........................................................................\
......................... 27
3   Phone call, Call log and Contacts  ....................................293.1 Phone ........................................................................\
................................... 29
3.2  Call log ........................................................................\
................................. 36
3.3 People ........................................................................\
.................................. 37
4   Messaging,  Email ...............................................................444.1 Messaging ........................................................................\
............................ 44
4.2 Gmail/Email ........................................................................\
......................... 51
4.3 Hangouts ........................................................................\
............................. 57
5   Calendar  &  Time ................................................................. 605.1 Calendar ........................................................................\
.............................. 60
5.2 Time ........................................................................\
..................................... 62
6 Getting connected ............................................................ 646.1 Connecting to the Internet .................................................................... 64
6.2 Browser ........................................................................\
............................... 67
6.3  Connecting to Bluetooth devices.......................................................... 75
6.4  Connecting to a computer ..................................................................... 76
6.5  Sharing your phone's mobile data connection ................................... 77
6.6  Connecting to virtual private networks .............................................. 78
7 Google Play Store ............................................................. 807.1 Locate the item you want to download and install .......................... 80
7.2  Download and install ........................................................................\
........ 81
7.3  Manage your downloads ........................................................................\
.. 83
8 Multimedia applications ................................................... 858.1 Camera ........................................................................\
................................ 85
8.2 Gallery ........................................................................\
................................. 88
8.3 YouTube ........................................................................\
............................... 90
8.4 Music ........................................................................\
.................................... 91
8.5  Video Player ........................................................................\
........................ 93
9 Google Maps ...................................................................... 949.1 Get My Location ........................................................................\
............... 94
9.2  Search for a location ........................................................................\
........ 95
9.3  Star a location ........................................................................\
.................... 96
9.4  Get driving, public transportation or walking directions .................97
9.5  Arrangement of Layers ........................................................................\
.... 98
10 Others  ........................................................................\
........ 9910.1 Calculator ........................................................................\
............................ 99
10.2  File Manager ........................................................................\
..................... 100
10.3  Sound Recorder ........................................................................\
.............. 101
10.4 Radio ........................................................................\
.................................. 101
10.5  Setup Wizard   ........................................................................\
................... 103
10.6  Other applications ........................................................................\
.......... 103
11 Settings ........................................................................\
.... 10411.1 Wireless & networks ........................................................................\
..... 104
11.2 Device ........................................................................\
................................ 106
11.3 Personal ........................................................................\
............................. 109
11.4 Accounts ........................................................................\
........................... 116
11.5 System ........................................................................\
................................ 116 
						

							34
www.sar-tick.comThis product meets applicable national SAR limits of 
2.0W/kg. The specific maximum SAR values can be 
found on page 8 of this user guide.
When carrying the product or using it while worn 
on your body, either use an approved accessory such 
as a holster or otherwise maintain a distance of 10 
mm from the body to ensure compliance with RF 
exposure requirements. Note that the product may be 
transmitting even if you are not making a phone call.
Safety and use ..............................
We recommend that you read this chapter carefully before using your phone. The 
manufacturer disclaims any liability for damage, which may result as a consequence of 
improper use or use contrary to the instructions contained herein.
• 
TRAFFIC SAFETY:Given that studies show that using a mobile phone while driving a vehicle constitutes 
a real risk, even when the hands-free kit is used (car kit, headset...), drivers are 
requested to refrain from using their mobile when the vehicle is not parked.
When driving, do not use your phone and headphone to listen to music or to the 
radio. Using a headphone can be dangerous and forbidden in some areas.
When switched on, your phone emits electromagnetic waves that can interfere with 
the vehicle’s electronic systems such as ABS anti-lock brakes or airbags. To ensure 
that there is no problem:
-   do not place your phone on top of the dashboard or within an airbag deployment 
area,
-    check with your car dealer or the car manufacturer to make sure that the dashboard 
is adequately shielded from mobile phone RF energy.
•  CONDITIONS OF USE:You are advised to switch off the telephone from time to time to optimise its 
performance.
Switch the phone off before boarding an aircraft.
Switch the phone off when you are in health care facilities, except in designated 
areas. As with many other types of equipment now in regular use, mobile telephones 
can interfere with other electrical or electronic devices, or equipment using radio 
frequency.
Switch the phone off when you are near gas or flammable liquids. Strictly obey all 
signs and instructions posted in a fuel depot, petrol station, or chemical plant, or in 
any potentially explosive atmosphere.
When the phone is switched on, it should be kept at least 15 cm from any medical 
device such as a pacemaker, a hearing aid or insulin pump, etc. In particular when using 
the phone, you should hold it against the ear on the opposite side to the device, if any. 
To avoid hearing impairment, pick up the call before holding your phone to your 
ear. Also move the handset away from your ear while using the "hands-free" mode 
because the amplified volume might cause hearing damage.
12    Making the most of your phone......................................  12312.1 FOTA Upgrade ........................................................................\
................. 123
13 TCT Mobile Inc. Warranty...............................................  124
14  Accessories ............................................................\
...........  126
15  Troubleshooting ............................................................... 127
16  Specifications..........................................................\
...........  132 
						

							56
Do not let children use the phone and/or play with the telephone and accessories 
without supervision.
Please note that your phone is a unibody device, the back cover and battery are not 
removable. Do not attempt to disassemble your phone. If you disassemble your phone 
the warranty will not apply. Also disassembling the phone may damage the battery, and 
may cause leakage of substances that could create an allergic reaction.
Always handle your phone with care and keep it in a clean and dust-free place.
Do not allow your phone to be exposed to adverse weather or environmental 
conditions (moisture, humidity, rain, infiltration of liquids, dust, sea air, etc). The 
manufacturer’s recommended operating temperature range is -20°C to +55°C. 
At over 55°C the legibility of the phone’s display may be impaired, though this is 
temporary and not serious. 
Emergency call numbers may not be reachable on all cellular networks. You should 
never rely only on your phone for emergency calls.
Do not open, dismantle or attempt to repair your mobile phone yourself.
Do not drop, throw or bend your mobile phone.
Do not use the phone if the glass made screen is damaged, cracked or broken to 
avoid any injury.
Do not paint it.
Use only batteries, battery chargers, and accessories which are recommended by 
TCT Mobile Limited and its affiliates and are compatible with your phone model. TCT 
Mobile Limited and its affiliates disclaim any liability for damage caused by the use of 
other chargers or batteries.
Remember to make back-up copies or keep a written record of all important 
information stored in your phone.
Some people may suffer epileptic seizures or blackouts when exposed to flashing 
lights, or when playing video games. These seizures or blackouts may occur even if 
a person never had a previous seizure or blackout. If you have experienced seizures 
or blackouts, or if you have a family history of such occurrences, please consult your 
doctor before playing video games on your phone or enabling a flashing-lights feature 
on your phone. 
Parents should monitor their children’s use of video games or other features that 
incorporate flashing lights on the phones. All persons should discontinue use and 
consult a doctor if any of the following symptoms occur: convulsion, eye or muscle 
twitching, loss of awareness, involuntary movements, or disorientation. To limit the 
likelihood of such symptoms, please take the following safety precautions:
-  Do not play or use a flashing-lights feature if you are tired or need sleep.
-   Take a minimum of a 15-minute break hourly.
-   Play in a room in which all lights are on. -  
Play at the farthest distance possible from the screen.
-    If your hands, wrists, or arms become tired or sore while playing, stop and rest for 
several hours before playing again.
-    If you continue to have sore hands, wrists, or arms during or after playing, stop the 
game and see a doctor.
When you play games on your phone, you may experience occasional discomfort 
in your hands, arms, shoulders, neck, or other parts of your body. Follow the 
instructions to avoid problems such as tendinitis, carpal tunnel syndrome, or other 
musculoskeletal disorders.
PROTECT YOUR  HEARING  To prevent possible hearing damage, do not listen at high volume levels for 
long periods. Exercise caution when holding your device near your ear while 
the loudspeaker is in use.
•  PRIVACY:Please note that you must respect the laws and regulations in force in your 
jurisdiction or other jurisdiction(s) where you will use your mobile phone regarding 
taking photographs and recording sounds with your mobile telephone. Pursuant to 
such laws and regulations, it may be strictly forbidden to take photographs and/or to 
record the voices of other people or any of their personal attributes, and duplicate 
or distribute them, as this may be considered to be an invasion of privacy. It is the 
user's sole responsibility to ensure that prior authorisation be obtained, if necessary, 
in order to record private or confidential conversations or take a photograph 
of another person; the manufacturer, the seller or vendor of your mobile phone 
(including the operator) disclaim any liability which may result from the improper use 
of the mobile phone.
• BATTERY AND ACCESSORIES:Please note your phone is a unibody device, the back cover and battery are not 
removable. Observe the following precautions:
-  Do not attempt to open the back cover,
- Do not attempt to eject, replace and open battery,
- Do not punctuate the back cover of your phone,
-    Do not burn or dispose of your phone in household rubbish or store it at 
temperature above 60°C.
Phone and battery as a unibody device must be disposed of in accordance with locally 
applicable environmental regulations. 
						

							78
This symbol on your telephone, the battery and the accessories means that 
these products must be taken to collection points at the end of their life:
- Municipal waste disposal centers with specific bins for these items of  equipment
  - Collection bins at points of sale. 
They will then be recycled, preventing substances being disposed of in the 
environment, so that their components can be reused.
In European Union countries:
These collection points are accessible free of charge.
All products with this sign must be brought to these collection points.
In non European Union jurisdictions:
Items of equipment with this symbol are not to be thrown into ordinary bins if your 
jurisdiction or your region has suitable recycling and collection facilities; instead they 
are to be taken to collection points for them to be recycled.
CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT 
TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.
•  CHARGERSHome A.C./ Travel chargers will operate within the temperature range of: 0°C (32°F) 
to 40°C (104°F).
The chargers designed for your mobile phone meet with the standard for safety 
of information technology equipment and office equipment use. Due to different 
applicable electrical specifications, a charger you purchased in one jurisdiction may not 
work in another jurisdiction. They should be used for this purpose only.
Characteristics of power supply (depending on the country):
Travel charger:  100-240 V, 50/60 Hz, 150 mA
  Output: 5 V, 1000 mA 
Battery:  Lithium 2500 mAh
• RADIO WAVES:THIS MOBILE PHONE MEETS THE GOVERNMENT’S REQUIREMENTS FOR 
EXPOSURE TO  RADIO WAVES.
Your mobile phone is a radio transmitter and receiver. It is designed and manufactured 
not to exceed the emission limits for exposure to radio-frequency (RF) energy. These 
limits are part of comprehensive guidelines and establish permitted levels of RF 
energy for the general population. The guidelines are based on standards that were 
developed by independent scientific organizations through periodic and thorough 
evaluation of scientific studies. These guidelines include a substantial safety margin 
designed to ensure the safety of all persons, regardless of age and health. The exposure standard for mobile phones employs a unit of measurement known 
as the Specific Absorption Rate, or SAR. The SAR limit set by public authorities such 
as the Federal Communications Commission of the US Government (FCC), or by 
Industry Canada, is 1.6 W/kg averaged over 1 gram of body tissue. Tests for SAR are 
conducted using standard operating positions with the mobile phone transmitting at 
its highest certified power level in all tested frequency bands.
Although the SAR is determined at the highest certified power level, the actual SAR 
level of the mobile phone while operating can be well below the maximum value. 
This is because the mobile phone is designed to operate at multiple power levels so 
as to use only the power required to reach the network. In general, the closer you 
are to a wireless base station antenna, the lower the power output of the mobile 
phone. Before a mobile phone model is available for sale to the public, compliance 
with national regulations and standards must be shown. The highest SAR value for 
this model mobile phone when tested is 0.491 W/Kg for use at the ear and 1.134W/
Kg for use close to the body.
While there may be differences between the SAR levels of various mobile phones 
and at various positions, they all meet the government requirement for RF exposure. 
For bodyworn operation, the mobile phone meets FCC RF exposure guidelines 
provided that it is used with a non-metallic accessory with the handset at least 10 
mm from the body. Use of other accessories may not ensure compliance with FCC 
RF exposure guidelines. Additional information on SAR can be found on the Cellular 
Telecommunications & Internet Association (CTIA) Web site: http://www.phonefacts.net
The World Health Organization (WHO) considers that present scientific information 
does not indicate the need for any special precautions for use of mobile phones. If 
individuals are concerned, they might choose to limit their own or their children’s RF 
exposure by limiting the length of calls, or using “hands-free” devices to keep mobile 
phones away from the head and body. (fact sheet n°193). Additional WHO information 
about electromagnetic fields and public health are available on the following website: 
http://www.who.int/peh-emf.
Note: This equipment has been tested and found to comply with the limits for a Class 
B digital device pursuant to part 15 of the FCC Rules. These limits are designed to 
provide reasonable protection against harmful interference in a residential installation. 
This equipment generates, uses and can radiate radio frequency energy and, if not 
installed and used in accordance with the instructions, may cause harmful interference 
to radio communications. However, there is no guarantee that interference to radio 
or television reception, which can be determined by turning the equipment off and 
on, the user is encouraged to try to correct the interference by one or more of the 
following measures:  
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the 
receiver is connected. 
						

							910
- Consult the dealer or an experienced radio/ TV technician for help.
Changes or modifications not expressly approved by the party responsible for 
compliance could void the user’s authority to operate the equipment.
For the receiver devices associated with the operation of a licensed radio service (e.g. 
FM broadcast), they bear the following statement:
This device complies with Part 15 of the FCC Rules. Operation is subject to the 
condition that this device does not cause harmful interference.
For other devices, they bear the following statement:
This device complies with Part 15 of the FCC Rules. Operation is subject to the 
following two conditions:
(1) this device may not cause harmful interference
(2) this device must accept any interference received, including interference that may 
cause undesired operation.
Your mobile phone is equipped with a built-in antenna. For optimal operation, you 
should avoid touching it or degrading it.
As mobile devices offer a range of functions, they can be used in positions other 
than against your ear. In such circumstances the device will be compliant with the 
guidelines when used with headset or usb data cable. If you are using another 
accessory ensure that whatever product is used is free of any metal and that it 
positions the mobile phone at least 10 mm away from the body.• LICENSES
  The Bluetooth word mark and logos are owned by the Bluetooth SIG, 
Inc. and any use of such marks by TCT Mobile Limited and its affiliates 
is under license. Other trademarks and trade names are those of their 
respective owners. 
 7047A Bluetooth QD ID  B021405
 
The Wi-Fi Logo is a certification mark of the Wi-Fi Alliance.
Google, the Google logo, Android, the Android logo, Google Search TM, 
Google MapsTM, Gmail TM, YouTube, Google Play Store, Google Latitude TM and Hangouts TM are trademarks of Google Inc.
The Android robot is reproduced or modified from work created and shared by 
Google and used according to terms described in the Creative Commons 3.0 
Attribution License (the text will show when you touch and hold Google legal in 
Settings About phone Legal information) 
(1). 
You have purchased a product which uses the open source (http://opensource.
org/) programs mtd, msdosfs, netfilter/iptables and initrd in object code and other 
open source programs licensed under the GNU General Public License and Apache 
License. 
We will provide you with a complete copy of the corresponding source codes upon 
request within a period of three years from the distribution of the product by TCT. 
You may download the source codes from http://sourceforge.net/projects/alcatel/
files/. The provision of the source code is free of charge from internet. 
Hearing Aid  CompatibilityYour mobile phone is rated: «For Hearing Aid», to assist hearing device users in finding 
mobile phones that may be compatible with their hearing devices.
This device is HAC M3 compatible. Reference ANSI C63.19-2007.
For more information please visit our website http://www.alcatelonetouch.com
FCC ID: RAD465
(1)  It may not be available according to the countries. 
						

							1112
1 Your mobile ...........................
1.1 Keys and connectors
Headset  connector 
Front camera
Touch  screen
Back key
Menu key
Home key
micro-USB  connector
General information ...................
•	 Website:  www.alcatelonetouch.com
•  Facebook: http://www.facebook.com/alcatelonetouchusa
•  Twitter: http://www.twitter.com/alcatel1touch
•  Hot Line Number:
USA (NEW) 855-368-0829
HOURS: 6AM-11PM (every US zip code)
LANGAGES English, Spanish
On our Internet site, you will find our FAQ (Frequently Asked Questions) section.  
An electronic version of the user guide is available in English and Spanish on our Web 
site at: www.alcatelonetouch.com.
Your telephone is a transceiver that operates on GSM in quad-band (850/900/1800/1900 
MHz) or UMTS in tri-band (850/1900/2100 MHz).
 
This equipment is in compliance with the essential requirements and other relevant 
provisions of Directive 1999/5/EC. The entire copy of the Declaration of Conformity 
for your telephone can be obtained through our website: www.alcatelonetouch.com.
Protection against theft  (1)
Your telephone is identified by an IMEI (phone serial number) shown on the packaging 
label and in the phone’s memory. We recommend that you note the number the first 
time you use your telephone by entering  * # 0 6 # and keep it in a safe place. It may 
be requested by the police or your operator if your telephone is stolen. This number 
allows your mobile telephone to be blocked preventing a third person from using it, 
even with a different SIM card.
Disclaimer
There may be certain differences between the user manual description and the 
phone’s operation, depending on the software release of your telephone or specific 
operator services.
TCT Mobile shall not be held legally responsible for such differences, if any, nor for their 
potential consequences, which responsibility shall be borne by the operator exclusively.
(1)  Contact your network operator to check service availability. 
						

							1314
Power key Camera 
Volume up Volume down
Micro-SIM 
card slot
MicroSD card slot
Menu key
•	 Touch to access Settings options.
•	 Touch and hold: Touch and hold it to open a list of thumbnail 
images of applications you've worked with recently.
Home key
•	While on any application or screen, touch to return to the 
Home screen.
Back key
•	Touch to go back to the previous screen, or to close a dialog 
box, options menu, the notification panel, etc.
Power key
•	Press: Lock the screen/Light up the screen
•	 Press and hold: Power on or pop up the menu to get more 
options, such as Restart,  Airplane mode, etc.
•	 Press and hold the Pow e r  key and Volume down keys to 
capture a screenshot.
•	 Press to mute the ringtone when there’s an incoming call.
Volume Keys 
•	In call mode, adjusts the earpiece or headset volume.
•	 In Music/Video/Streaming mode, adjusts the media volume.
•	 Mutes the ringtone of an incoming call.
•	 Press to light up the screen when it dims during a call. 
						

							1516
To install, take off MicroSD card protector, insert the MicroSD card into 
the slot on the left side with chip facing downward, and then cover the 
slot. To remove the external MicroSD card, please take off MicroSD card 
protector and take it out from the slot.
 Before inserting/removing the MicroSD card, you should ensure the phone 
is off, to protect it from corruption or damage.  In addition, regularly 
removing or inserting the MicroSD card may cause the phone to restart.
Charging the battery
Connect the battery charger to your phone and mains socket respectively.
•	Make sure the battery is correctly inserted before connecting the charger.
•	 When using your telephone for the first time, charge the battery fully 
(approximately 5 hours).
You are advised to fully charge the battery ( 
  ). Charging status is 
indicated by the percentage on screen while the phone is powered off. The 
percentage increases as the phone is charged.
  If the battery is very low, there will be no indication that power is 
being received until the charge is sufficient to show the charging 
status bar.  To reduce power consumption and energy waste, when 
battery is fully charged, disconnect your charger from the plug; switch off 
Wi-Fi, GPS, Bluetooth or background-running applications when not 
in use; reduce the backlight time, etc.
1.2  Getting started
1.2.1  Set-up
An insertion tool is provided with the phone package, please use 
it to install or remove the SIM/SD card conveniently.
Inserting or removing the SIM card 
You must insert your SIM card to make phone calls. Before inserting/
removing the SIM card, you should ensure the phone is off, to protect it 
from corruption or damage. 
To install, take off Micro-SIM card protector, insert the Micro-SIM card into 
the slot with chip facing downward, and then cover the slot.
To remove the card, open Micro-SIM card protector, gently press it out, 
and then cover the slot.
  Your phone only supports Micro-SIM card. Do not attempt to insert 
other SIM types like mini and nano cards, otherwise you may 
damage your phone.
 Installing or removing the microSD card 
						

							1718
1.3 Home screen
You can bring all the items (applications, shortcuts, folders and widgets) you 
love or use most frequently to your Home screen for quick access. Touch 
the Home key to switch to Home screen.
Status bar
•	Status/Notification indicators. 
Favorite tray applications
•	Touch to enter the application.
•	 Touch and hold to move or change applications.
Application tab
•	 Touch to open main menu.
Home screen is provided in an extended format to allow more space for 
adding applications, shortcuts etc. Slide the Home screen horizontally left 
and right to get a complete view of the Home screen. The white square 
dot at the lower part of the screen indicates which screen you are viewing.
1.2.2  Power on your phone
Hold down the  Pow e r key until the phone powers on, unlock your phone 
(Slide, PIN, Password, Pattern, Face unlock or Voice unlock) if necessary and 
confirm. The Home screen will then be displayed.
If you do not know your PIN code or if you have forgotten it, contact your 
network operator. Do not leave your PIN code with your phone. Store this 
information in a safe place when not in use.
Set up your phone for the first time
The first time you power on the phone, you should set the following 
options:
•	 Touch  Get started..., then select the phone's language.
•	 The device will search for service by itself. The process of activation will 
take a few minutes.
•	 Select phone language, then touch Next.
•	 Select input keyboard you want to use, then touch Next.
•	 Set your date and timezone, you can also choose Automatic time zone, 
then touch Next.
•  Setup your Google account: Touch  Set up now. If you have a Google 
Account, touch Sign in, then enter your user name and password. If you 
forget your password, you can go to http://www.google.com/ to retrieve 
it. Touch  Next to skip to the next step.
•	 Touch  Next ,then the Setup complete screen will display, touch  Finish 
to confirm.
When the phone is powered on, you can connect to a Wi-Fi network, 
without a SIM card inserted (refer to section "6.1.2 Wi-Fi"), to sign into 
your Google account and to use some features.
1.2.3  Power off your phone
Hold down the Pow e r  key until the pop-up menu appears, select Power 
off to confirm.